TX-SMS Installation and Programming MANUAL - …radiodata.co.za/downloads/sms/TX-SMS Installation...

TX-SMS Installation and Programming

MANUAL

Contents

Basic Steps to Getting Started 2

SECTION 1 - Product overview 4

General features 4

Inputs and outputs 4

Monitor inputs and report via SMS 5

Control onboard relays remotely 6

Programming the TX-SMS 7

M2M - Monitoring alarm signals in a control room 8

TX-SMS Pack 9

SECTION 2 - Getting started (step-by-step) 9

STEP 1 - SIM cards 9

1a. Choose the right SIM card/s 9

1b. Ensure the correct use of dual or single SIM cards 9

1c. Disable the SIM PIN before installation 10

STEP 2 - Check and establish network coverage 11

STEP 3 - Setup the unit and computer for configuration 12

3a. Install the Windows drivers and application software 12

3b. Connect the TX-SMS to the computer 12

3c. Identify the COM port number to which the programmer is connected 13

Windows 7 (X64) USB Driver Repair 14

3d. Input the correct COM port number 15

3e. View the Status Screen 16

3f. Read and write the configuration 17

STEP 4 - Configure the message centre number/s 18

STEP 5 - General setup 19

5a. Enter the Reporting Numbers 19

5b. Decide if you are going to use the SMS Sender Verify feature 19

5c. Enter the Unit Reporting Name 20

5d. Set the Command PIN 20

5e. Set the Auto Test period 21

5f. Set the Vibration Tamper Sensitivity 21

5g. Set the AC Status Delay 22

5h. Set the Relay Pulse Time 22

STEP 6 - Set the realtime clock 23

SECTION 3 - Monitoring inputs and reporting via SMS 24

a. Overview 24

b. Enter the Reporting Numbers 24

c. Define the SMS Input Event Messages 25

d. Input connections 26

e. Setup AC monitoring 27

f. Power monitoring 28

g. LED status indications 28

h. Power requirements 28

i. Configure the Reporting Rules 29

SECTION 4 - Setup Contact ID reporting 30

a. Overview 30

b. Define the Contact ID Labels 31

c. Configure the Contact ID reporting rules 32

d. Contact ID connection 33

SECTION 5 - Setup relay operation 34

a. Relay connection 34

b. Operate the relays by SMS command 35

c. i. Operate the relays by missed call 36

c ii. Program missed call operations 37

c iii. Setting Special Time Access Rules 38

d. Operate the relays by Independent Timers 39

SECTION 6 - Setup M2M operation 40

a. Sending SMS messages to a control room 40

SECTION 7 - SMS remote commands 41

a. Overview 41

b. SMS command rules 41

c. SMS remote command guide 42

WARNINGS - GSM/SMS EQUIPMENT 44

Page 1

Basic Steps to Getting Started

STEP 1 - 1a. Choose the right SIM card/sPurchase an appropriate SIM card - make sure there is enough airtime.

1b. Ensure the correct use of dual or single SIM cardsNB: Use “primary” SIM holder for single SIM.

1c. Disable the SIM PIN before installationUse a mobile phone to disable the SIM PIN and test.

STEP 2 - Check and establish network coverageCheck coverage with mobile phone - use correct antenna.

STEP 3 - 3a. Install the Windows drivers and PC application softwareSupplied on CD with USB interface board or download at www.radiodata.co.za.

3b. Connect the TX-SMS to the computerUse the USB interface board and USB cable.

3c. Identify the COM port number to which the programmer is connectedMy Computer > View System Information > Hardware Tab

!> Device Manager > Expand Ports (COM&LPT) > look for the RDC TX-SMS USB COM port > record port number.

3d. Input the correct COM port numberInput the COM port when prompted in the “STATUS SCREEN”.

3e. View the Status ScreenDetermine if the unit is operational on the network/s.

3f. Read and write the configurationRead and write the configuration settings.

STEP 4 - Configure the message centre number/sInput the correct message centre numbers for the SIM card/s.

STEP 5 - General setup (Input on General Setup tab if application software)

5a. Enter the Reporting NumbersEnter at least 1 Reporting Number for testing - NB: Int. format.

5b. Enter the Unit Reporting NameIdentifies which TX-SMS unit SMS messages originate from.

5c. Set the Command PINEnter a PIN to protect the unit from unauthorised commands and requests.

STEP 6 - Set the realtime clockSend the unit the SMS command to set the time and date ($pppp*syt)

STEP 7 - Continue with programming of input and relay operations.

Page 2

Advanced functionality to control onboard relays

Monitoring inputs and report via SMS

SMS reporting and control functions

4 Reporting cell phone numbers

Control room(M2M reporting)

Page 3

SECTION 1 - Product overview

General features

! Dual SIM support

! 4 Inputs report user definable SMS messages

! Full Ademco Contact ID reporting

! AC monitoring

! Battery low and restore reporting

! 2 Relay outputs - SPDT relays

! Program unit with PC software or by SMS command

! Battery backed time and date

! Vibration tamper monitoring

Mains fail/restore

Analogue

Standard

Contact ID

Standard

Optically isolated

Optically isolated

Serial connection

Onboard relaysswitch on, off, pulse or toggle by SMS

Inputs & outputs

Sin

gle

or

du

al

SIM

op

tion

Page 4

SECTION 1 - Product overview...

Monitor inputs and report via SMS

! Up to 4 mobile numbers can receive SMS’s from the unit

! 4 Hardwired inputs send user definable SMS messages when triggered

! 2 Standard DC inputs and 2 optically isolated inputs

! Reports full Contact ID from an alarm control panel with user definable SMS message options

! Reports mains failure/restore and low battery

! Low battery unit shut down with SMS notification

! User configured auto-test reporting

Mains fail/restore

Analogue

Standard

Contact ID

Standard

Optically isolated

Optically isolated

Page 5


Control onboard relays remotely

Switch on, switch off, pulse or toggle the relays

Control relays by sending the unit an SMS

! Simple SMS commands can be sent to switch on, switch off, pulse or toggle either relay 1 or relay 2

! Confirmation SMS’s on execution

Control relays with missed calls

! Up to 500 different mobile numbers can be programmed to control the relays by missed call

! Optional confirmation SMS’s on execution

! Special access rules can limit relay control to a limited number of calls, time windows and week days

! Useful for opening gates and doors for private residences and complexes - carries no call costs

Control relays with onboard timers

! The device can act as a timer unit independent of GSM

! Up to sixteen timers can be configured to control the relays

! Timers can be set to operate on certain days of the week

! Ideal for turning lights and geysers on and off automatically

N/C

N/O

COM

Relay 2

Relay 1

N/C

N/O

COM

Page 6


Programming the TX-SMS

! A PC application is supplied to pre-configure units before installation.

! A status screen which is useful during installation, shows GSM network status, signal strength, SIM card

in use, input status, relay status, firmware version and battery voltage at a glance.

! Once installed most functions can be programmed by SMS including checking airtime balances and

loading prepaid vouchers onto the SIM cards.

A PC application is used for initial programming

The unit can be programmedremotely after installationusing simple SMS commands

Page 7


M2M - Monitoring alarm signals in a control room

! A SMS Mini Base is available to receive alarm signals in a control room via SMS.

TX-SMS- Pack

!

!

!

!

!

!

!

! Additional hand held key fob remotes may be ordered

The TX-SMS is available in a pack format which includes the following:

TX-SMS

Independent power supply

Transformer

Short range receiver (optional)

Key fob remote (optional)

Battery (12V 2.2 or 7AH)

Page 8

SECTION 2 - Getting started (step-by-step)

STEP 1 - SIM cards

1a. Choose the right SIM card/s

! Standard GSM SIM cards from any network on prepaid or on contract can be used in the unit.

! It is recommended that contract SIM/s are used to avoid running out of airtime.

! Choose network/s which have the best coverage in the area of installation.

! Look for the most cost effective SMS options when choosing SIM cards.

! Remember that SMS bundles are cheaper, but they generally expire at the end of the month meaning

that the unit in the field will stop working.

! Please Note: If a prepaid SIM card has not produced a billable event for a long period of time (typically 3

months), the card will be de-activated (churned) by the network. It is strongly recommended that you

configure the TX-SMS to send a self test SMS every day so that your SIM card remains active.

1b. Ensure the correct use of dual or single SIM cards

! The unit will operate with either 1 or 2 SIM cards.

! For single SIM operation place the SIM in the “Primary” location as indicated in the diagram.

! SIM cards are fitted into the SIM-LOCK holders on the PCB. The card slides into the top hinged cover.

Close the cover and push forward to lock into place.

! Due to the dual SIM feature, the TX-SMS should be commanded periodically to use the redundant

prepaid SIM card so that it is also not churned.

! Remember that only one SIM card is active at a time. The user sending commands to the unit may have

to try both cell numbers associated with the TX-SMS if two SIM cards are used.

Insert SIM into SIM 1 - PRIMARYholder when using single SIM card

Page 9


STEP 1 - SIM cards...

1.c IMPORTANT - Disable the SIM PIN before installation

! The unit will be completely unresponsive if the SIM PIN is not disabled before it is inserted into the unit.

! To disable the PIN, install the SIM cards to be used into a normal cellular phone.

! Verify that there is no SIM PIN enabled (the phone must not ask for a PIN when switched on with the

SIM card inside).

! If the phone does request a PIN, you need to enter the correct PIN so that the phone can start, and then

disable the SIM card PIN. See your cell phone documentation on how this can be done.

! Verify that you are able to send an SMS message.

! The SIM card/s will now work with the TX- SMS.

WARNING:

DO NOT insert or remove SIM cards while the unit is powered!

Page 10


STEP 2 - Check and establish network coverage

Antennas

! A basic stubby antenna should be sufficient for most installations.

! A mobile phone can be used as a starting point to verify that there is sufficient signal at the installation.

On a phone with a 4 or 5-bar signal strength indicator, you should have at least 1-2 bars of signal.

! If the signal is too weak, the TX-SMS may have trouble sending or receiving SMS messages or may

continually swap SIM's to find a better signal. In these cases, try and find a better location, or use a

special antenna.

! A blade antenna can be used for poor reception areas and moving the position of the antenna may

increase the signal strength.

! Order the appropriate antenna for the installation at the time of purchase.

! Screw the antenna to the connector on top of the unit (only finger-tight).

! Test the cellular reception by sending a test SMS from the unit to your cell phone or by viewing the status

screen in the PC application software. Test the unit in the position it will be installed.

Blade antennaStubby antenna

Page 11


STEP 3 - Setup the unit and computer for configuration

3a. Install the Windows drivers and application software

! Install the Windows drivers and PC application software onto your computer/laptop using the CD which is

supplied with the USB interface board.

3b. Connect the TX-SMS to the computer

! A USB interface board (available from RDC) and a USB “A” to USB “B” cable (available from computer

shops) are required to connect the PC to the unit for configuration.

! Connect the unit and the computer using the programming interface and USB cable as shown below.

The interface is plugged into the unit’s PGM connector.

! The interface requires the installation of Windows drivers before the PC application software can be run.

! When the interface has been connected, the Found New Hardware Wizard window will appear. Select

the “Recommended setting” and click <Next>.

IncludesConfiguration SoftwareUSB programming interface

®Windows driversInstallation instructions including the remote command guide

Copyright © 2011Radio Data Communications (PTY) Ltd.

NOTE: Do not connect the USB programming interface before installing the driver. The driver is automatically installed as part of the Setup.exe.

PC

USB “A” to USB “B” cable

RDC USB interface module

Page 12


3c. Identify the COM port number to which the programmer is connected

! The next two steps are important to see what COM port number has been allocated to the RDC TX-SMS

interface.

! Select 'My Computer' and then 'View System Information’

! Click on the 'Hardware' Tab and select <Device Manager>

! Expand the “Ports (COM&LPT)” information and

look for the RDC TX-SMS USB COM port

allocation. In the example shown it has been

allocated to COM15.

! Make a note of which COM port has been

allocated and use this COM port number when

requested by the PC application software.

! NOTE: This procedure only needs to be done

once during installation and the allocated COM

port number will remain the same, unless there

is a hardware change on the computer. The PC

application software will save and remember the

selected COM port chosen.

RDC TX-SMS USB (COM 15)

Page 13

Windows 7 (X64) Repair

NOTE – This procedure will only be necessary if a previous version of USB driver has been installed, either

fully or partially. This procedure will not be necessary if this is a first time installation.

Procedure

! If a pervious driver has already been installed, do this first:

! Connect the RDC USB interface board.

! Select > Start > Control Panel > Device Manager

! Look for the entry 'RDC USB to UART Bridge'.

This entry will be either under 'Other Devices' or 'Ports (COM & LPT)'.

! Only if it's listed under Ports (COM & LTP), do the following:

! The device listing will have a yellow triangle on the device picture.

! Right click 'RDC USB to UART Bridge' > select 'uninstall’.

! Check the 'Delete driver software for this device' and then press OK.

! Now do the following:

! Select > Start > Control Panel > Programs and Features, then select RDCVCP Driver removal.

! Wait until the uninstall operation completes.

! Reboot the computer.

! Run the 'setup.exe' that is provided with the repair installation.

! Accept all the user license agreements and permissions that are requested and leave the default

installation directories as they are presented.

! Wait until the installation completes.

! Reboot the computer.

! Now, Select > Start > Control Panel > Device Manager.

! The 'RDC to UART Bridge' should be listed under 'Ports (COM & LPT)' without the yellow triangle,

however if the steps above were not followed exactly, then it may still be listed under 'Other

devices'.

! If it is listed under 'Other devices' then proceed with the next step.

! Right click 'RDC USB to UART Bridge' and select 'Update Driver Software’

! Select 'Browse my computer for drivers’

! Use the 'Browse' button and navigate to 'C:\Program Files (x86)\RDCUSBDriver’

! Make sure the 'Include subfolders' check box is checked.

! Now select 'Next'.

! The drivers correct drivers should be automatically loaded and the 'RDC to USB Bridge' and

there should be no yellow triangle.

! The COM port allocated to the RDC USB Programmer can now be noted and used when

running the programming software.

USB Driver

Page 14


STEP 3 - Setup the unit and computer for configuration...

3d. Input the correct COM port number

! Open the TX-SMS PC application by double clicking on the program icon on the desktop.

! Click on the “STATUS” tab (last tab on the right)

! A floating “Setup” window will appear.

! Enter the port number you have recorded in the previous step in the “Port” text box.

! Ensure the baud rate is set at 115200.

! Press the OK button.

Page 15


STEP 3 - Setup the unit and computer for configuration...

3e. View the status screen

! The status screen will assist in determining if the unit is operational on the network and if the location of the

installation is suitable for reliable communication.

! The following can be viewed in the “Status” window:

! The connection status of the unit

! GSM signal strength

! Current operational SIM

! Firmware version of unit

! Battery voltage

! Status of inputs

! Status of onboard relays

Registered on GSM Network V7.8

12.8V

MTN-SA

Low

Off

3.725V

355915034082446

AJ1350000715111

Off

Low

Low

Low

Page 16


3f. Read and write the configuration

! Go to the ‘GENERAL SETUP” tab at the top of the page.

! Press the green “READ CONFIGURATION” button at the bottom of the window.

! The status bar will appear yellow while showing the read configuration progress and turn green once

completed.

! The current unit settings will then be displayed.

! Once you have selected all your required configuration settings, press the red “WRITE CONFIGURATION”

button.

! Again, the status bar will appear yellow while showing write configuration progress and turn green once

completed.

! It is recommended that you read the configuration again before you unplug the programmer interface to

make sure that your configuration has been successful.

Yellow in progress

Green shows complete

Page 17


STEP 4 - Configure the Message Centre Number/s

! If the Message Centre Number is missing or incorrect, the TX-SMS can receive SMS's, but cannot reply.

! Navigate to the 'PRIMARY SIM' and 'SECONDARY SIM' tabs in the PC application software and select

the correct message centre number for each of the two SIM cards being used.

! If the cellular network is not listed in the pre-select buttons, the Message Centre Number can be

manually added in the provided box.

! NB - All numbers including the Message Centre Numbers must be in International format with a “+”.

! Note that the contract and pre-paid number for Vodacom remains the same.

Page 18


STEP 5 - General setup

5a. Enter the Reporting Numbers

! The inputs can report to up to 4 Reporting Numbers. Set up at least 1 number at this stage for testing

purposes. (See SECTION 3 for monitoring inputs and reporting instructions via SMS)

! Reporting Numbers are the cell phone numbers to which SMS Input Event Messages and other

communications are sent.

! The Reporting Numbers must be entered in the International format starting with a “+”.

Detail from the “GENERAL SETUP” tab on the configuration software

5b. Decide if you are going to use the Sender Verify feature

! If checked, the TX-SMS will only accept commands and requests from a cell phone that is listed in the

Reporting Numbers list.

! If un-checked, the unit will accept commands and requests from any mobile number as long as the

Command PIN is present.

! Checking this option will not affect the missed call operation.


Page 19


STEP 5 - General setup...

5c. Enter the Unit Reporting Name

! The Unit Reporting Name is used in the SMS messages to identify which unit or installation the message

is originating from.

! Input an appropriate unit name in the 13 character text box.

! If monitored by an alarm company, the name should be the account code of the client.


5d. Set the Command PIN

! The Command PIN is used to protect the unit from unauthorised commands and requests.

! All SMS commands received by the unit must contain a valid 4 digit PIN code.

! Enter your 4 digit PIN number into the “Command PIN” text box.

! The PIN can later be altered by remote command (SMS) provided the current PIN is known.

! If an invalid PIN is received, but the command structure is correct, each reporting number will be notified

of an 'Illegal Access' attempt. This SMS will also contain the number of the cell phone which sent the

command.

Page 20


5e. Set the Auto Test period

! The TX-SMS can be programmed to send an Auto Test SMS to the Reporting Numbers once a day at a

preset time.

! The Auto Test SMS is an important feature, not only to know that the unit is still functional, but also to

prevent prepaid SIM card churn by the cellular network operator.

! IMPORTANT - Due to the dual SIM feature, the TX-SMS should be commanded periodically to use the redundant prepaid SIM card so that it is not churned. See “SECTION 7 ” on how to do this.

This example shows that the unit will send an Auto Test

SMS at 12.00 on Mondays, Wednesdays, Fridays and

Sundays.


5f. Set Vibration Tamper Sensitivity

! The unit has a built-in vibration sensor to send a tamper SMS when movement of the unit is detected.

! The sensitivity of the sensor can be adjusted using the PC application software or via configuration SMS.

! The sensitivity ranges from 1 - very sensitive to 255 - very insensitive.

! The sensitivity can be adjusted depending on the surface to which the unit is mounted. A brick wall would

need a more sensitive setting than a dry wall.

Detail from the “HARDWARE RESPONSE” section on the “GENERAL SETUP” tab on the configuration software

Page 21


STEP 5 - General setup...

5g. Set the AC Status Delay

! A dedicated AC input monitors the low voltage AC line (16-18VAC).

! SMS’s reporting a change in AC status are not sent immediately.

! A delay time (in seconds) can be set for both mains fail and mains restore reporting.

! Select a longer period to prevent the unnecessary reporting of accidental unplugging of the power supply, tripped mains or short power outages. If power is restored within the delay period, no SMS alert will be sent.

! The standard 5 second delay prevents spurious SMS’s being sent during a brownout.

! Please refer to Section 6A for input installation instructions.

Detail from the “HARDWARE RESPONSE” section on the “GENERAL SETUP” tab

on the configuration software

5h. Set the Relay Pulse Time/s

! The 2 onboard relays can be remotely switched on, switched off, toggled, or pulsed.

! When using the pulse command, the pulse time can be set by entering the required pulse time

(in seconds) into the text boxes provided.



Page 22


STEP 6 - Setup the real time clock

! The clock and calendar function has a built-in battery backup that will keep the date and time up to date

if there is no power.

! Time and date will be appended with every SMS sent.

! The time and date cannot be set via the PC application software.

! If you are a technician who is setting up the unit for a client, be sure to REMOVE your number prior to

despatch/delivery, otherwise YOU will receive all the SMS’s from that unit.

! To set the time and date, send an SMS to the units from your cell phone with the following command:

$pppp*syt - where pppp is the command PIN you have input in the general setup.

Page 23

SECTION 3 - Monitoring inputs and reporting via SMS

a. Overview

b. Enter the Reporting Numbers

! Reporting Numbers are the cell phone numbers to which SMS Input Event Messages and other

communications are sent.

! The inputs can report to up to 4 Reporting Numbers. Enter the required Reporting Numbers in the 4 text

boxes provided.

! NB: The Reporting Numbers must be entered in the International format starting with a “+”.


Input 1

Input 2

Input 4

Input 3

Trigger inputs Define Input Event Messages which are sent via SMS when triggered

Enter the 4 Reporting Numbers to which SMS’s are sent

Page 24

SECTION 3 - Monitoring inputs and reporting via SMS...

c. Define the SMS Input Event Messages

! All inputs have programmable SMS messages for both high and low going transitions.

! Should a message not be required for a particular level, it is simply deleted and therefore not sent.

! Input the required SMS event messages into the text boxes provided.

Page 25


d. Input connections

Standard inputs (inputs 1 & 2)

! The standard inputs (non-isolated) are for direct connection to alarm panels and any other low voltage

equipment.

! The maximum input voltage is16V DC. Voltages below 2V DC are considered low and voltages above 10V

are considered high.

Optically isolated inputs (inputs 3 & 4)

! These inputs are configurable and can support:

- Dry Contacts

- Open Collector – Pull to Ground (NPN)

- Open Collector – Pull to Supply (PNP)

- DC Voltage (5 – 18V DC)

! The optically isolated inputs are recommended for use when interfacing to equipment where dissimilar grounds are present (earth loop issues) or where harmful voltage spikes and surges may be conducted or induced into unit (e.g. electric fences).

! Triggering the inputs - Each input has a (+) and (-) terminal.

Activate input with a positive level(-) connect to negative reference potential (+) connect to positive triggering signal

Activate input with a negative level(-) connect to positive reference potential (+) connect to negative triggering signal

! The voltage range between the (+) and (-) terminals is designed for between 5 - 18V DC.

! If higher voltages are required a resistor can be placed in series with the triggering signal line:

18 – 25V = 560 Ohm (1/4W) 25 – 32V = 2200 Ohm (1/4W)

Inp

ut 1

Inp

ut 3

Inp

ut 2

Inp

ut 4

Page 26

STEP 6 - Setup the inputs for monitoring and reporting...

e. Setup AC monitoring

Setup AC Status Delay

! A dedicated AC input monitors the low voltage AC line (16-18VAC).


! A delay time (in seconds) can be set for both mains fail and mains restore reporting.

! Select a longer period to prevent the unnecessary reporting of accidental unplugging of the power supply, tripped mains or short power outages. If power is restored within the delay period, no SMS alert will be sent.

! The standard 5 second delay prevents spurious SMS’s being sent during a brownout.



AC input connection

! The input can be wired to 1 lead of the AC transformer’s secondary winding which feeds the battery charger of an alarm panel.

! As this input is designed to connect to an AC source, a DC bypass jumper has been added when a DC voltage reflecting the AC status is used (see diagram).


AC

in

pu

t

DC bypass jumper

Page 27

STEP 6 - Setup the inputs for monitoring and reporting...

f. Power monitoring

! The DC supply voltage is monitored and will report a low battery condition at 10.8V.

! A critical battery condition is reported if the voltage falls below 10V.

! A battery restoral is sent once the voltage rises above 12V.

g. LED status indications

h. Power requirements

! The unit operates between 10-16V DC

Current: 60ma when idle with no inputs or relays active200ma (average) when GSM active

LED Functionality

Searching for GSM network

Registered on GSM network - AC failure

Registered on GSM network - AC present

Configuration failure

Page 28


i. Configure the reporting rules

! Reporting Rules allow the user to select which Input Event Messages are sent to which of the 4 Reporting

Numbers. This means that certain Reporting Numbers do not have to receive all Input Event Messages.

! E.g Hardware related signals such as AC fail or battery low may be sent to a technician only.

! Reporting Rules can be set for the 4 Input Event Messages, AC reporting and power monitoring (battery

low, restore etc.)

! Select the Telemetry/Event in the selection box and then check which corresponding Reporting Numbers

should receive the SMS Input Event Messages.

The example shows how Input 2 on a high

going transition will only be sent to reporting

numbers 2 and 3.

Page 29

SECTION 4 - Setup Contact ID reporting

Overview

Contact ID

! The contact ID features on the TX-SMS are intended for reporting alarm activations from an alarm control

panel using the standard Contact ID format.

! This allows for Contact ID telemetries as well as the partition and zone/user information to be reported via

SMS.

Ring

Tip

Connect tip and ringto alarm control panel

Define Contact ID SMS messages Define the reporting rules for each message

Page 30

SECTION 4 - Setup Contact ID reporting...

b. Define the Contact ID Labels

! The TX-SMS unit will send Contact ID SMS event messages / labels in the standard Contact ID format.

! To make these messages more meaningful, the standard Partition / Zone / User labels can be replaced with

a user defined label.

Standard Contact ID message e.g: Alert CID, Alarm, Partition #1, Zone #2, 14:36:28, 20/12/2012

Defined Contact ID message e.g: Alert CID, Alarm, Main House, Master Bedroom, 14:36:28, 20/12/2012

! Select the relevant Partitions, Zones and Users and input the appropriate label in the corresponding text

boxes as shown below.

In the example above Partition 1 will be reported as “Granny Flat”

Zone will be reported as “Main Bedroom”

User 4 will be reported as “Jane Smith”

Page 31


c. Configure the Contact ID Reporting Rules

! Reporting Rules allow the user to select which Contact ID messages are sent to which of the 4 Reporting

Numbers. This means that certain Reporting Numbers do not have to receive all Input Event Messages.

! E.g Hardware related signals such as AC fail or battery low may be sent to a technician only.

! Select the Telemetry in the selection box and then check which corresponding Reporting Numbers should

receive the SMS Contact ID message.

The example shows that the “Duress” telemetry

will only be sent to reporting numbers 1 and 3

Page 32


d. Contact ID connection

! The TX-SMS can be wired directly to the telephone interface of an alarm panel.

! The TIP of the alarm panel is wired to the input labelled TIP on the unit and the RING of the alarm panel is

wired to the NEG connector of the unit.

! NOTE: the Contact ID account code is not sent as the unit identifies itself via the 'Unit Reporting Name'

description.

! IMPORTANT

In order for the Contact ID interface to function, the following settings on the alarm panel must be made:

Communications Format - Ademco Contact ID

Dial Format - Tone

Wait for Dial Tone - No

Central Station Number (Primary) - 1234

Ring

Tip

Page 33

SECTION 5 - Setup relay operation

a. Relay connection

! The TX-SMS has 2 SPDT relays.

! All the relay contacts are brought out to screw terminals.

! The relays can handle 8A DC (10 – 48V) and AC (110 – 400V) non-inductive loads. It is however not

recommended that lethal AC is switched via the relays. RDC recommends that the relays switch DC to an

external contactor as a safety precaution.

! Relay actions may take place by direct commands being received via SMS, by the Independent Timers or

by the Missed Call functionality.

! There are 4 basic relay operations

! Turn the relay on and stay on (on)

! Turn the relay off and stay off (off)

! Pulse the relay on for the programmed Relay Pulse Time and turn off again (pls)

! Toggle the state of the relay. This command will change the state of the relay, i.e. If the relay is on it

will be turned off OR if the relay is off then turn it on (tog)

! NOTE: The last command received will always determine the final relay state. For example, if the relay is

already on, and a pulse command is received, the relay will stay on for a further 3 seconds and then turn

off. It will NOT turn off then on for 3 seconds.

N/C

N/O

COM

Relay 2

Relay 1

N/C

N/O

COM

Page 34

SECTION 5 - Setup relay operation...

b. Operate the relays by SMS command

! The relays can be operated by sending the unit commands by SMS.

! All the commands are described in a separate SMS command guide.

! A confirmation SMS is automatically sent back to confirm that the operation was successful. If no

confirmation is received, check that the unit has not swapped to the alternate SIM card.

! SMS Sender verify - If checked, the TX-SMS will only accept commands and requests from a cell phone

that is listed in the reporting numbers list. If un-checked, the unit will accept commands and requests

from any mobile number as long as the command PIN is present. Checking this option will not affect the

missed call operation.

Basic command to operate relays

$1234*rlyn*opr

examples

Pulse relay 2 - $1234*rly2*pls

Turn relay 1 on - $1234*rly1*on

Turn relay 1 off - $1234*rly1*off

Toggle relay 2 - $1234*rly2*tog

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c-i. Operate the relays by missed call

! The missed call functionality of the TX-SMS allows the user to trigger the relays by simply making a

voice call to the mobile number of the unit. There is generally no network charge for missed calls.

! The TX-SMS can be programmed to respond to up to 500 Missed Call Cell Numbers.

! These mobile numbers are not the same as Reporting Numbers, but Reporting Numbers can also be

programmed as Missed Call Cell Numbers.

! Missed call operation is not confined to incoming mobile numbers, fixed line numbers that have a

displayable MSISDN number can also be used to operate a missed call event. In this case it is not

advisable to send a confirmation SMS. (+27116167685 is a valid missed call number)

! Each Missed Call Cell Number can be associated with a relay and 1 of the 4 Actions for that relay.

! This is very handy for access control and can be used for example to open an automated gate. Someone

dialing the number of the TX-SMS at the gate will be able to open (and / or close) the gate without

incurring any charge.

! On receiving a voice call, the unit will wait until the number is presented by the network and then

terminate the call. The termination of the call is acknowledgment that the TX-SMS has received the call,

but not necessarily performed any action (as this number may not be in the missed call list of the unit).

! IMPORTANT - Due to the dual SIM feature, the caller placing the call to the TX-SMS for missed call

functionality may have to try both cell numbers associated with the TX-SMS if two SIM cards are used.

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c-ii. Program missed call operations

! The missed call functionality is programmed in “MISSED CALLS” tab of the application software.

! There are 500 Missed Call Locations for different mobile numbers and each number can be associated

with either relay 1 or relay 2, an Action (turn on, turn off, pulse or toggle) and a Access Lifespan.

Select the required Access Lifespan

! The Access Lifespan limits the number of

times a mobile number is able to operate

one of the relays.

! For example, if the limit is set at “5” the

relay can be operated from the mobile

number entered into the Missed Call

Location 5 times only. After the 5th

missed call, the Missed Call Location is

deleted from the programming and no

further missed call operations are

permitted.

! The limit can be set between 1 - 255

operations.

! Setting the limit to “0” allows infinite

missed call operations.

! This is ideal for allowing limited access to

a property for maintenance work to be

done etc.

Confirmation SMS

! Check to send an acknowledgment SMS

to the calling number if the action has

been performed.

! This however, incurs a charge for the

SMS, which defeats the purpose of

missed call functionality.

! IMPORTANT - Due to the dual SIM

feature, the caller placing the call to the

TX-SMS for missed call functionality may

have to try both cell numbers associated

with the TX-SMS if two SIM cards are

used.

Select a Missed Call Location for the mobile number (1 - 500)A different mobile number, relay, Action and AccessLifespan can then be set for each Missed Call Location.

Entre the Missed Call Cell Number(NB: INTERNATIONAL FORMAT)

Select which relay should be activated

Select the required Action(turn on, turn off, pulse or toggle)

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c-iii. Setting Special Time Access Rules

! The missed call operation for a specific Missed Call Location can be further limited using the Special

Time Access Rules.

! As an example, a user could allow a garden service access to a property between 09.00 and 10.00 on

Mondays and Fridays only as shown in the example below.

Detail from the

“MISSED CALL” tab

! Check “ENABLE” to enable the Special Time Access Rules.

! Input the “FROM” and “TO” times to define your time window.

! Check the required days of the week.

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d. Operate the relays by independent timers

! The TX-SMS has sixteen Independent Timers that can be programmed to operate once per day at a

given time.

! Each timer event will cause 1 of the 4 relay Actions to be performed on 1 of the 2 relays and this will

occur at the preset time everyday until cancelled or altered.

! The timers can be configured either by the PC application software or by remote command (SMS).

! As an added feature each timer can be programmed to send a confirmation SMS to the 4 Reporting

Numbers (broadcast SMS).

! If for example a light needs to be turned on at 6pm (18.00) every evening and off at 6am (06.00) every

morning, two timer events will be required. One timer event will be set to turn the relay on at 18.00 and

the second timer event will be used to turn the relay off at 06.00.

Select Timer Number

Select time of operation

Input a Timer Label

Select either relay 1 or relay 2

Check if a Confirmation SMS is required

Select required days of the week

Select the required Action(turn on, turn off, pulse or toggle)

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SECTION 6 - Setup M2M operation

a. Sending SMS messages to a control room

! The TX-SMS can also communicate with a SMS Mini Base so that alarm signals can be sent to a control

room.

! It is possible for SMS messages to be sent to the 4 Reporting Numbers as well as the SMS Mini Base.

! Input the following in the M2M tab of the PC application software:

! The mobile number of the SIM card that is fitted in the base into the “M2M Base Cell 3” text field.

! M2M ID is the code number of the TX-SMS unit, much like a code number on a VHF transmitter.

This must be 5-digits long.

! M2M telemetries are the 3-digit telemetry event codes that will be sent to the base. These may be

set by the user, or the default may be loaded. The default file can be loaded by selecting :

FILE / load / C: / Program files / TX SMS / TX SMS Default.bin

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SECTION 7 - SMS remote commands

a. Overview

! Most of the TX-SMS features can be programmed and controlled remotely using simple SMS

commands.

! It is recommended that the PC application software be used for the initial configuration of the unit. SMS

commands can then be used to make configuration changes when the unit has been installed in the field.

! This is particularly useful for installations in far off or inaccessible locations.

! SMS sender verify - Remember that the unit can be configured to only accept commands and requests

from a cell phone that is listed in the reporting numbers list.

b. SMS command rules

! All commands must start with a $.

! A command pin (4 numeric digits) must follow the $. The pin allows the user access to send

commands to the unit.

The command pin is not the same as the SIM pin which must be disabled. The factory default pin is

1234 which has also been used in the command examples.

! A * character separates the fields within the command string.

! All cell numbers must be entered into commands using the international format beginning with a “+”.

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TX-SMS - Remote Command Guide 24hr Standby082 444 7176

Remote configurationThe TX-SMS can be configured using SMS commands. It is recommended that the PC application software be used for the initial configuration of the unit. SMS commands can then be used to make configuration changes when the unit has been installed in the field. This is particularly useful for installations in far off or inaccessible locations.

IMPORTANT - Firmware versionPlease note that the SMS commands listed in this document are for TX-SMS units with version 4.2 firmware or later. It is possible that the commands will not work on units with previous or later versions of firmware. If the unit has version 4.2 firmware, it will be indicated on the sticker on the base of the unit. The firmware version can also be requested by SMS command. $12134*ver

IMPORTANT - Delivery reportingDue to the dual SIM feature, the user sending a command to the TX-SMS may have to try both cell numbers associated with the unit if two SIM cards are used. This is because the TX-SMS may have switched SIM cards due to a problem encountered with a cellular network. For this reason it is important for users sending commands to have 'delivery reports' enabled on their cell phones so that they are able to see if the command has been received.

SMS sender verifyThe unit can be configured to only accept commands and requests from a cell phone that is listed in the Reporting Numbers list. This will not affect the missed call operation.

SMS command rules! All commands must start with a $.

! A command pin (4 numeric digits) must follow the $. The pin allows the user access to send commands to the unit.The command pin is not the same as the SIM pin which must be disabled. The factory default pin is 1234 which has also been used in the command examples.

! A * character separates the fields within the command string.

! All cell numbers must be entered into commands using the international format beginning with a +.

Rev 21 0512

Firmware version 4.4

Commands Set unit time - $1234*sytto network time Use this command to synchronize the unit

time and date during initial setup. No delivery report is sent for this command.

Unit status - $1234*stsrequest Returns the following information by SMS:

Which SIM is currently in operation, inputs status, relays status, battery voltage, AC status, time and date.

Request firmware - $1234*verversion

Add reporting - $1234*usrz*cellnumber*addnumber (cell phone number for reporting)

Up to 4 reporting numbers are supported examples Add cellphone number 0831234567 as reporting number 3 $1234*usr3*+27831234567*add

Add cellphone number 0829876543 as reporting number 1

$1234*usr1*+27829876543*add

Note: Existing cell numbers are overwritten so it is not necessary to delete them first.

Delete reporting- $1234*usrz*delnumber example

Delete user 3 - $1234*usr3*del

Warning: Deleting all reporting numbers with the sender verify option enabled will result in control over the unit being lost.

Sender verify - $1234*vfy*on/off

vfy - Switch sender verify option on or off. On- unit only accepts commands from any of the 4 reporting numbers. Off- unit accept commands from any

number. example

` Set sender verify on - $1234*vfy*on

Change - $1234*uid*name*addreporting Set name of the unit 16 characters or lessname example (Unit ID) Change reporting name to "Pump Station 2"

$1234*uid*Pump Station 2*add

Change - $1234*pin*new pincommand pin The command pin must be 4 digits long and

must be numeric (no letters allowed) example Change the command pin from 1234 to 6789 - $1234*pin*6789

Warning: This command can cause loss of control of the unit if the new command pin is not remembered.

Auto test time - $1234*aut*set-HHMM*dowd*add/del

Change or delete auto test time.

dowd - Specify days of the week for test auto signals d= 1-7. 1= Monday, 2= Tuesday, 7= Sunday etc. See example for selecting multiple days. If dow is not specified, test signals are sent every day. examples Set the auto test for 13H20 on Wednesday and Sunday $1234*aut*set-1320*dow37*add

Cancel auto test - $1234*aut*del


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Change - $1234*vib*nvibration 0 = least sensitive 250 = most sensitivesensor example sensitivity Set the vibration sensitivity to 50

$1234*vib*50

Message centre- $1234*mctn* msg center number max 15 number digits*add/del

mctn - Sets or changes message centre number n= primary SIM 1 or secondary SIM 2. example Set SIM1 message centre number to +279119 - $1234*mct1*+279119*ad

Set SIM2 message center number to +271234 - $1234*mct2*+271234*add

Swap SIM cards- $1234*sim*ssssss - pri = primary SIM

sec = secondary SIM examples Switch to secondary SIM - $1234*sim*sec

Switch to primary SIM - $1234*sim*pri

Change input - $1234*msg*input*message*add/delevent SMS A definable 16 character SMS message is messages associated with each of the 4 inputs. This

message is sent to the reporting number/s when the input on the unit changes state.

input - ip1h = input #1 high state ip2l = input #2 low state examples Assign message Alarm Active to input 2 high - $1234*msg*ip2h*Alarm Active*add

Delete message assigned to input 2 low $1234*msg*ip2l*del

Note: If a message is deleted, nothing is sent when the input changes state.

Operate relays - $1234*rlyn*opr examples Pulse relay 2 - $1234*rly2*pls Turn relay 1 on - $1234*rly1*on Turn relay 1 off - $1234*rly1*off Toggle relay 2 - $1234*rly2*tog

Note: A confirmation SMS is automatically sent back to confirm that the operation was successful. If no confirmation is received, check that the unit has not swapped to the alternate SIM card.

Missed call - $1234*mclm*cell number*rlyn-opr*cfm*relay operation lm-n*st-HHMM*en-HHMM*dw-d*

There are 500 missed call locations. Each missed call can perform 1 of 4 operations on 1 of the 2 onboard relays. Special time access rules allow the number of missed calls accepted from a particular cell number to be limited and to further limit access to certain hours on certain days of the week.

mclm - Create, edit or delete up to 500 missed call entries. mcl= missed call command m= missed call location number (1-500)

opr - 1 of 4 operations - pls= pulse, on= turn on off= turn off and tog= toggle.

cfm - If cfm is present a confirmation SMS is sent.lm-n - The access lifespan limits the number of

missed calls before deleting the entry. n= 0-255 missed calls. If Im not present or if the value is 0, there is no limit to the number of missed calls accepted. If cfm is present, the delivery report will include the remaining number of missed calls allowed.

st/en - The operational time window sets an access start and end time (HHMM) It defines the hours that the caller will be able to use the missed call feature. If no parameters are present, there is no limit.

dw-d - Select certain days of the week d=1-7 1= Monday, 2= Tuesday, 7= Sunday etc.

examples Add missed caller 35 to turn on relay 1 $1234*mcl35*+27825551234*rly1-on

Add missed caller 200 to have access from 06h30 to 07h00 from Monday to Friday, with a 25 count lifespan. Relay 2 must be pulsed and have confirmation SMS enabled. $1234*mcl200*+27825551234*rly2-pls* cfm*lm-25*st-0630*en-1700*dw-12345

Delete missed - $1234*mclm*delcall operation example

Delete missed call location 90 $1234*mcl90*del

Query missed - $1234*mclm*???call location example

Query missed call location 20 - $1234*mcl20*???

Set timer - $1234*tmry*rlyn-opr*tm-HHMM*dw-d*relay operation id-timer label 16 characters max*

tmry - Sets 16 independent timers to operate once a day until deleted. y= timer number

ryln - Relay number n= 1 or 2opr - 1 of 4 operations - pls= pulse, on= turn on

off= turn off and tog= toggle.tm - Set time in 24 hour format (HHMM)dw-d - Select certain days of the week d=1-7

1= Monday, 2= Tuesday, 7= Sunday etc.id - Defines a timer label (16 character max)

examples Set timer 4 to turn relay 1 off at 12h00 each day - $1234*tmr4*rly1*1200*off

Set timer 10 to turn relay 2 off at 23h00 on Saturday with label 'Geyser” $1234*tmr10*rly2-off*tm-2300*dw-6*id-

Geyser

Set timer 9 to turn relay 1 on at 06h30 on Monday, Tuesday and Friday with label 'Pool Pump' - $1234*tmr9 *rly1-on *tm- 0630*dw-125*id-Pool Pump

A timer confirmation SMS can be sent to 1 of the 4 reporting numbers. It is either on or off for all timer events. The setting can only be done via the PC configuration software.

Delete a timer - $1234*tmrn*del example

Delete timer 16 - $pppp*tmr16*del

GSM signal - $12134*rsi(quality of Signal strength ranges from -113dBm signal) (very weak) to -51dBm (very strong).

-70 to -80dBm is considered normal.

Request - $1234*balprepaid balance Query monetary value on active SIM.

USSD SESSIONS

USSD network commands can be complex and extreme care should be used. Incomplete commands will leave the channel active for some time, will cause the unit to seem unresponsive and will incur per minute network USSD session charges. To initiate a USSD session and forward any replies via SMS to the requesting number, use the following commands:

Request balance - $1234*usd*USSD request#

Vodacom - $1234*usd**100# (prepaid balance)- $1234*usd**111*1*2# (SMS bundle)

MTN - $1234*usd**141# (airtime & SMS bundle)Cell C - $1234*usd**101# (airtime only)

Note: An error message will show for contract SIMs or if the network does not support airtime balance features.

Load prepaid - $1234*usd*USSD request#voucher Vodacom voucher

$1234*usd**100*01*voucher number# MTN voucher $1234*usd**141*voucher number# Cell C voucher $1234*usd**102*voucher number#Page 43

WARNINGS - GSM/SMS EQUIPMENT

Please read carefully. Failure to do so could have serious consequences for the consumer.

1. INSTALLATION

GSM/SMS Transceivers and antennas must be installed and operated by trained staff in accordance with the manufacturer's installation instructions and specifications. It is important that all signals are tested and verified that they are received by the receiving equipment intended to receive the signals during installation and that the communication of the unit is tested regularly to ensure that it is working properly. GSM/SMS Transceiver, Base Station and Repeater equipment as well as the antenna and antenna cabling must be installed by trained staff.

2. THIRD PARTY PROVIDERS

RDC are dependent on the services of third parties. These include the provision of GSM network services, private APNs, server hosting services and various connectivity services. It is possible that these service providers upgrade their equipment, systems and/or software from time to time which may negatively impact on or stop the functioning of the system. Although reasonable efforts have been made to provide a secure and redundant system, the services of these third parties cannot be guaranteed and RDC is not responsible for these services.

3. REDUNDANCY

To minimise the affect of GSM network downtime, GSM/SMS Transceivers are available with dual SIM cards on two different networks, which is preferable to a single SIM transceiver. It is recommended that another communication technology (eg. radio frequency) is used in conjunction with GSM/SMS Transceivers for security applications and alarm installations, and in particular if a single SIM transceiver is used.

4. AUTO TEST, MAINS FAIL/RESTORE AND BATTERY LOW MONITORING FOR GSM TRANSCEIVERS AND REPEATERS

GSM/SMS Transceiver units and GSM Repeaters are able to send auto test, mains fail/restore and battery low signals to monitor the correct functioning of the units in the field. These signals from GSM Transceiver units as well as GSM Repeater units in the field should be actively monitored at the GSM Base Station or a mobile device. Auto test signals not received indicate communication problems on the units and should be attended to immediately. Mains fail/restore and battery low signals indicate problems with the supply of power to the units and should be analysed and the necessary action taken without delay.

5. POWER

It is important that GSM/SMS Transceivers, GSM Base Stations and GSM Repeaters are supplied with a reliable source of power as required by the manufacturer's specifications and installation instructions. Batteries at installations should be replaced regularly, according to the battery manufacturer's specifications. At certain installations and where frequent power outages occur, it may be necessary to install a dedicated power supply and battery for the equipment.

6. COMPATIBILITY

GSM/SMS Transceivers, GSM Base Stations and GSM Repeaters may be used in conjunction with, and are often connected to, a variety of other electronic devices and software. The compatibility and correct functioning of the equipment (as part of a security installation or solution) must be fully tested and verified by the installer.

7. JAMMING

GSM jamming devices are available and open to abuse by criminals to block the transmission of alarm signals. It is recommended that the details of installations be kept as confidential as possible.

8. MAINTENANCE

Besides actively monitoring test signals from GSM/SMS Transceivers, GSM Base Stations and GSM Repeaters, the equipment and antenna installations need to be regularly maintained and serviced. This includes the power supply to the units including the regular replacement of batteries according to the battery manufacturer's recommendations.

9. WEBSITE

Warnings will be updated and posted on the www.radiodata.co.za website from time to time.

Page 44

Technicians Responsibility

Having attended the RDC “ABC of Transmitter Installation Course” and having been issued with a certificate in recognition of attaining a 100% pass rate for the exam, you as a technician now carry the responsibility to make sure that each transmitter installation you do is done in accordance with the procedures outlined in your training. As you are aware, alarm systems must work every time, especially when the user is exposed to a dangerous situation.

The system may well work when you test it on site even if you don't follow all the methods explained in the training course. However, as a technician, you must understand that the reliability of RF signals is significantly influenced by conditions such as weather, interference and network traffic which change all the time. The methods explained in this course are for optimum signal strength and are intended to ensure that the signals go through even under extreme conditions. Signals may well be received during testing, but there is a good chance that they will not go through under certain conditions if the installation is not done correctly.

When incidents result in loss of property, injury to people or death as a result of an alarm system or panic button not working, the blame is immediately directed at the alarm company. If the failure is due to poor installation, it follows that the blame will be directed at you. Records are kept by RDC of dates and training sessions attended by all technicians. If you have undergone the training, there is therefore no excuse why any installation you do should not be 100% compliant.

Security companies are coming under increasing pressure from insurance companies and other authorities such as SAIDSA and ICASA to be held accountable for failures in the systems they install. Make sure that for your own sake, and the safety of your customers, that you install all RDC transmitters in the correct way.


No part of this training manual may be reproduced or transmitted in any form or by electronic or mechanical means, including photocopying and recording, or by any other information storage or retrieval system, without written permission from Radio Data Communications (PTY) Ltd.

Contact RDC

Office Tel: +27 11 616 7685/3351Fax: +27 11 616 1706

After Hours +27 82 444 7176

Technical Maurizio Borsato+27 79 436 4919Email: [email protected]

Sales Lee-Ann Andreka+27 83 377 7045Email: [email protected]

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