Twilio Usecase at iPROS in Japan

COPYRIGHT © 2013 IPROS CORPORATION. ALL RIGHTS RESERVED.

Junya Yamaguchi Chief System Architect @junya100 http://www.ipros.jp/

Twilio use case at ‘iPROS’


re-invent “business communication” with Twilio!


About iPROS (Service Model)

inquiry

offer

Buyer Supplier

1.8 million / month 40,000 companies Engineers Sales, Marketing

Business matching 80,000 / month

‘iPROS’ is the Japan's largest online business platform for a B2B market.


Our users (Buyers)

1/2 of Japanese engineers uses ‘iPROS’.


Expansion to APAC

Japan

Malaysia Singapore

Thailand

China

Indonesia

Philippine Vietnam

8 countries


Inquiry

Sales Support

Business Lifetime

“Phone Call” is the most important communication tool in the B2B market.


Use case1: Call Tracking for Inquiry

We are β-testing 100 phone numbers for call tracking, and will expand to 40,000 numbers soon.

Tracking Number

powered by Twilio

ü  Suppliers are using it for measuring their campaign on iPROS

ü  Not only “Online Leads”, but “Offline Leads(phone call)”


Use case1: Call Tracking

3x “Offline Leads(Phone Call)” are 3x as many as “Online Leads” !

As β-testing result,


Use case2: Mobile application for business(sales)

We are planning to provide mobile application for business use with Twilio.

ü  Communicating with their customers, co-worker with mobile phone

ü  Low cost and High Quality !


Use case3: Call Center for SMBs

We are also planning “Call Center solution” for our SMB suppliers by Twilio !

ü  Managing real-time communication with their customers on iPROS

ü  Cost-efficient CRM-like services to SMBs


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Twilio Usecase at iPROS in Japan

Technology

Transcript of Twilio Usecase at iPROS in Japan