Tutorial 1 - Tools to networking

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ILearnSpain.ca Tutorial 1: HOW TO COMMUNICATE WITH TRAVEL AGENTS AND PRESENT YOUR INFTORMATION PRIOR TO THE SEMINARS

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Transcript of Tutorial 1 - Tools to networking

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ILearnSpain.caTutorial 1:

HOW TO COMMUNICATE WITH TRAVEL AGENTSAND PRESENT YOUR INFTORMATION

PRIOR TO THE SEMINARS

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ILearnSpain.ca has many options to communicate, and ideally, to share –share pictures, experiences, and ultimately, knowledge about the tourist industry and specifically, Spain.

In this tutorial you will see, step by step, how to create content and how to get travel agents involved in your products.

First of all, in order to create content, and also see some of the restricted content, you need to sign up. If you have not registered yet, you will not be able to use these tools, and you will not see some sections of the website, needed to develop the whole networking experience.

So… sign up or sign in before going through the rest of this tutorial!

Once you have logged in, you will find different boxes with different content on the home site of ILearnSpain.ca. You can access all content and you can always add more to share (pictures, videos, blog posts, forum discussions…).

How to communicate with travel agents and present your information prior to the seminars

Introduction

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ILearnSpain.ca is about networking.So take your time to look around, search who is already on the platform, and add them as friends!

You can also send gifts, write on your friend’s walls, post pictures and videos, comment on others’ pictures and videos… And, of course, share professional information about your company with travel agents and other travel industry professionals.

How to communicate with travel agents and present your information prior to the seminars

Networking

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The blog and forum of ILearnSpain.ca are mainly targeted at posting general information and/or general discussions. You can use them as guidelines to obtain information, and especially, to network with all the users on this site.

-Blog: probably a good idea if you want to give general information about your company, or about a specific product. Although you can adjust the privacy settings for each post, the options are limited, and unless you are already friends with only the select group of people (travel agents) you are interested in, you might as well share it with everyone.

- Forum: forum discussions are always open to everyone, so feel free to open one when you want very diverse opinions from no matter who on the site.

How to communicate with travel agents and present your information prior to the seminars

Tools to communicate on ILearnSpain.ca: blog and forum discussions.

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So probably, the tool that is going to prove more useful to your company is the creation of groups and closed discussions.

You will be in charge of each group you create, and that means you can control who has access to the group, and who does not.

Groups will allow you to keep in touch directly with travel agents, get to know them, and post information about you and your seminar that only they will see.

How to communicate with travel agents and present your information prior to the seminars

Tools to communicate on ILearnSpain.ca: Groups

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How to communicate with travel agents and present your information prior to the seminars

Tools to communicate on ILearnSpain.ca: What can I do with a group?

Group photo

Additional info

Discussion forum(you can make itprivate)

Members can invite others to join(only if you want, and they will bepart of the group only after youhave accepted them)

Members

General info

Only you will have access to theadmin options. Some settingscan be changed after thecreation of the group, but otherscannot, so pay attention here!

This box will beaccessible to allmembers

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You simply need to go to GROUPS on the menu, and click on the + Add a Group button.Then, just follow the instructions the website provides.

How to communicate with travel agents and present your information prior to the seminars

Tools to communicate on ILearnSpain.ca: Creating a group

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How to communicate with travel agents and present your information prior to the seminars

Tools to communicate on ILearnSpain.ca: Settings (I)

Do bear in mind:

- Features: you will be able to modify these settings at any time, but it is interesting to give as many options of interaction as possible:Comments: it allows members to write on the Group’s wall.Discussion forum: it allows members to post and reply to discussion threads.The text box is an extra piece of general information that you can modify.

Fill in the blank boxes with the Group information: name, description, corporate website, location. You can also add your logo or any other image.

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How to communicate with travel agents and present your information prior to the seminars

Tools to communicate on ILearnSpain.ca: Settings (II)

-Privacy: you will NOT be able to modify these settings after creating the group.

If you want your group to be private (only visible to those you invite) make sure you choose “Moderated Membership”. You will then be able to invite members, and if you allow them, members will be able to invite more. Also, check the box “Allow people to request membership” so everyone interested can join your network.However, the final decision of acceptance will always be yours.

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How to communicate with travel agents and present your information prior to the seminars

Tools to communicate on ILearnSpain.ca: Modifying privacy settings (I)

You will see your group like this: And others will see the group like this:

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How to communicate with travel agents and present your information prior to the seminars

Tools to communicate on ILearnSpain.ca: Modifying privacy settings (II)

You can change at any time all the settings but the privacy. Note that here, you can only manage whether “Members can invite other people to join” and “Allow people to request membership”.

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How to communicate with travel agents and present your information prior to the seminars

Tools to communicate on ILearnSpain.ca: Start networking!

Now you have created your Group, invite all your travel agent friends, and start posting all comments and discussions you feel will be of interest.

We cannot tell you what to post, this is your site: feel free!!

You might find it useful to give details about your products, or to give a sneak peak of your webinar, or even just ask them their opinions about your company… You can also attach files (powerpoint, pdf, word…) every time you start a discussion.

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Don’t hesitate to ask any questions or tell us about any problem you come up with.

Reach us online, at the I Learn Spain Support group, by replying to discussions, or by starting one yourself.

You can also contact us by email at:[email protected]

Or telephone:416-961-3131 , Ext : 28

How to communicate with travel agents and present your information prior to the seminars

Tools to communicate on ILearnSpain.ca: ANY OTHER QUESTIONS…?