How will you improve your teams sales performance?

Growing & Developing Successful Sales Teams

Why Invest in Sales Training?

In todays competitive market place, progressive organisations are increasingly looking for their salespeople to make more of an impact in their approach to professional selling.

To achieve this, you need to develop high performance sales cultures within which the right people, in the right roles are engaged and can thrive to identify new revenue streams, build strong and consistent pipelines, protect margins and retain clients.

Believing that people are a businesses most valuable asset, Turnstone helps organisations achieve significant and lasting increases in sales performance by ensuring that your training investment is targeted at the right areas to deliver optimal results.

““95% of our clients have booked further 95% of our clients have booked further training with us.” training with us.”

ISMM Endorsed Centre of Excellence

Turnstone Sales are proud to work in close partnership with The ISMM, the foremost professional body for salespeople in the UK. Founded in 1911, the ISMM has been the authoritative voice of selling and set the bar on sales standards, ethics and best practice for over 100 years.

As an ISMM Endorsed Centre of Excellence, all of our market-leading sales training meets the rigorous best practice standards set out by the ISMM. We are committed to delivering ISMM accredited sales training and, to developing high performing sales talent and cultures within our clients sales teams.“Turnstone Sales are to be highly commended for the high quality of their

training courses. Uniquely, the interactive and engaging nature of the delivery methodologies are exceptional”.

Delivering ROI

100%98%92% 94%

“We are focused on driving real change in behaviour, we know it is the only way to effect real change and, drive meaningful increases in performance.”

Open Sales Training Courses

Modular Sales Training to suit any need.

Core Foundation of Sales – 3 Days

Learning Objectives:oLead Generation 2.0oConfident Communication – Build CredibilityoEffective Gate Keeper Engagement.oHow to Structure a Winning Call Structure.oEffective Questioning – Develop Solution Based Sales Approach.oBuild Real Value to Maximise Results.oOvercome Objections & Resistance.

Course Overview:oDesigned specifically for newcomers to a sales role and, those with no formal training, this engaging and challenging course focuses on the key techniques and essential behaviours that are imperative to excel in a sales career.oThis 3 day course develops the confidence and structure to identify, qualify, engage and convert sales opportunities over the telephone. oWe focused on developing the key techniques and structure required and ensure that the learning is embedded via in-depth business simulations and role plays.oDelegates leave this course having proven that they can book well qualified meetings, or the next steps specific to their sales process. Delegate Feedback:

“A massive confidence booster! Far more engaging than I thought it would be. I came away feeling more confident with both my role and product. I now feel energised and ready to start selling”.

“Excellent content, excellent trainer, excellent 3 days! If you want to start your career in sales on the front foot, do this course!”

Consultative Selling – 2 Days

Learning Objectives:oSuccessful Meeting Preparation.oAccelerated Rapport Building.oIdentify & Develop Personal Selling Style.oStructure Meetings For Success.oAdvanced Questioning – Build The Need.oGain Advantage Over The Competition.oAdvance Objection Handling.oGain Commitment – Increased Pipeline.

Course Overview:oDesigned for salespeople al all levels looking to expand and refresh their approach and close more business, more effectively during face to face meetings.oDelegates will discover how to work in partnership with clients to consultatively explore and identify their real challenges.oThe practical course unlocks the benefits of consultative selling, objection handling and how to understand and influence the buying process.oWe provide the structure and insight to drive delegates to deliver highly effective, sales driven meetings, ensuring a positive outcome. Delegate Feedback:

“Fantastic, not a moment where I felt bored. A totally different experience where you were not just talked at, but involved, providing an enjoyable learning environment whereby I was able to learn a variety of key sales skills that will definitely impact my results”.

Win:Win Negotiation – 2 Days

Learning Objectives:oWork Through The Negotiation Process.oPrepare The Best Strategy & Client Options.oPre-Empt Stalemates.oEstablish Position Of Power & Maintain Influence.oWork Collaboratively With Clients.oAchieve Win:Win Outcomes Consistently.oMaintain Integrity.oSecure Business Effectively & Efficiently.

Course Overview:oTodays competitive market requires salespeople to have the ability to successfully negotiate effectively.oOur negotiation course provide a flexible framework for successful negotiation, delegates will learn to understand buying psychology. Delegates will understand how to fully understand the drivers underlying the decision making process.oFocussing on how to prioritise concessions and their trade value, delegates will also learn how to resolve stalemates and protect their margin or profit, without devaluing their proposition, achieving a Win:Win.

Delegate Feedback:“The course helped me to have a planned strategy in place prior to starting negotiation. It also gave me more confidence to stand my ground as I have power over the buyer too. Good to get out of the office and think about what I do commercially. Positive experience with some very good models I will use going forwards”.

Strategic Account Development – 2 Days

Learning Objectives:oStrategic Account Profiling.oBuild Transformational Relationships.oReplicate Success Across All Clients Verticals.oOvercome Threats & Gain Commitment.oUtilise Network To Increase Revenue Opportunity.oEffective Cross/Upselling – Increasing Revenue.oAccount Planning & Prioritisation – Effective Time Management.

Course Overview:oEnsuring that salespeople and account managers have the knowledge and framework to achieve long-term client retention and increased revenue generation. oThis course focuses on how to maximise the potential of key accounts, critical to any organisations success, whilst protecting them from competitors.oDesigned to support professionals at all levels to manage and develop existing accounts more strategically, delegates will learn how to identify and interpret the political element of the buying process, stakeholder mapping and sales adaption techniques to suit different clients.

Delegate Feedback:“Again another great course! Learnt a lot, worthwhile and eye popping!”.

“Insightful, thought-provoking and stimulating. Has helped me identify areas to develop, the importance of gaining full knowledge of accounts and competitors. A better insight into companies full needs will give me the knowledge to better serve the interests of the company”.

Experiential Telephone Selling – 2 Days

Learning Objectives:oConsistent Motivated Mindset.oAdvanced Lead Generation & Qualification.oEffective Call Planning & Targeting and SMART Objectives.oPowerful & Impactful Call Openings.oGatekeeper Engagement.oActive Listening Skills & Advanced Questioning.oImpactful & Winning Call Model.oAdvanced Objection Handling.oLIVE Call Coaching on Active Business Development Calls.

Course Overview:oDesigned for both newcomers to telesales and experienced salespeople looking to refresh and advance their approach.oThis highly interactive and practice course focuses on all aspects of the outbound calling process, uncovering new concepts and developing on best practice.oUsing a blended learning approach, the course builds through theory and best practice to ‘Live’ calling practice, perfected and supported by our expert coaches.oOpportunity to proactively target new business prospects and resurrect existing dormant accounts.oDelegates will leave this course with newly developed skills combined with the confidence and skills to guarantee results. Delegate Feedback:

“Exactly focused on what I need to be doing. Feel motivated to revisit past cold calls with which I have been unsuccessful and now ready for another bash! Time well spent, feel armed and ready to go!”.

Effect Positive Change Now

Call our experienced training team for a free training needs analysis.

They can be contact on 020 3667 1444 or via more@turnstone-sales.com