Turning a P2P challenge into an O2C advantage - OFS Portal · PDF file3 Order2Cash at a glance...
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1 Turning a P2P challenge into an O2C advantage How to turn your Customers P2P demand into a competitive advantage © Copyright Order2Cash 2016
Transcript of Turning a P2P challenge into an O2C advantage - OFS Portal · PDF file3 Order2Cash at a glance...
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TurningaP2PchallengeintoanO2CadvantageHowtoturnyourCustomersP2Pdemandintoacompetitiveadvantage
©CopyrightOrder2Cash2016
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1. Introduction
2. Global P2P Challenges
3. Impact on the Order2Cash processes
4. Defining your Order2Cash strategy
5. Global Order2Cash reference case
Today’sagenda
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Order2Cashataglance
Globalordertocashsolutionprovider
OfficesintheUSA,Netherlands,Belgium,and Poland
Richsuiteofservicesgearedfor AR-O2Cautomation
Delivering TAX/VATcompliantinvoicesanddocumentsto over150countries
Gartner Pure Play Provider
100%SaaSsolutions,availableinbothwhitelabelor‘offtheshelf’versions
Multi-language,multi-currency,multi-formatandmulti-deliverysupport
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Provenproductswithastablebaseofhighqualitycustomers
Triple-playcommunication Transportation O&GandUtilities
Financialservices
Automotive Aviationandtravel Banking
Industrials/manufacturingInsurance
HotelsandhospitalityFoodandbeverages
ProfessionalservicesPharmaandhealthcareMediaandpublishing
Fashionandretail
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1. Introduction
2. Global P2P Challenges
3. Impact on the Order2Cash process
4. Defining your Order2Cash strategy
5. Global Order2Cash reference case
Today’sagenda
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Order Cash
Procure Pay
500+A/P
e-Invoicingproviders
30+A/R
e-Invoicingproviders
O2C
P2P
P2PvsO2C
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GartnerHypeCycleforProcurementandSourcingSolutions- 2016
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PriorityMatrixforProcurementandSourcingSolutions- 2016
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GlobalP2PChallenges/Trends
• P2P initiatives are dominated by buyers
• Closed P2P networks
• Consolidation in P2P market
• Focus on PO and invoice P2P processes
• Pressure from buyer to supplier for IT integration
• Supplier adoption rates remain under pressure due to multiple IT and Legal work stream activities
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GlobalP2PLandscape– B2B
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GlobalP2PLandscape– B2G
2018
2018
2017/18
2017
2017
2020
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GlobalARe-InvoiceProjections
4.2 5.1
6.3 7.8
9.7
12.0
2013 2014E 2015E 2016E 2017E 2018E
Global ($bn)2
North America1
15%24%
38%
2004 2014 2024 (projected)
Latin America (incl. Mexico) 1
1%
58%
98%
2004 2014 2024 (projected)
Europe1
6%24%
95%
2004 2014 2024 (projected)
1 B2B E-Invoicing usage sourced from “2014 Global eInvoicing Report”, PayStream Advisors, 2014 2 “E-Invoicing Market in Europe 2014-2018”, Technavio, 2014-2018
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GlobalP2PLandscape– B2B
IT
Supplier
IT
AR
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GlobalP2PLandscape– B2B
IT
ERP
ERP
ERP
ERP
Supplier
IT
AR
AR
AR
IT
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1. Introduction
2. Global P2P Challenges
3. Impact on the Order2Cash processes
4. Defining your Order2Cash strategy
5. Global Order2Cash reference case
Today’sagenda
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- Orderintakeviaphone/fax
- 3rd partynetworks
- Formats
- Contractualtimelines
- CheckCreditviaD&B
- Contractdeliveryonpaper
- Followuponcontractstatusbyphoneore-mail
- ReceiveorderviabuyerP2Pnetwork
- ValidatecontractagainstPO
- ManuallyconfirmorderviaP2Pplatform
- CreateinvoiceinERP
- Manuallykeying/uploadtheinvoiceinP2Pplatform
- CheckinvoicestatuswithinP2Pplatform
- Disputeprocess(Calling,e-mail,fax)
- Disputeregistration
- Analyzecustomerbalancesviaothertools
- Managecustomerpayments
- Investigatepaymentsandreconcileaccounts
- Applycheckremittancesmanually
ImpactontheOrder2Cashprocess
Risk&ContractManagement
OrderManagement Billing Collections Cash
ApplicationSales
WidevarietyofSystems(ERP,Risk,Credit)leadtocomplexinterfacingstructure
Highvolumeofmanualentriesthroughouttheprocess
HighDSO
NooverallO2Cvisibility
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1. Introduction
2. Global P2P Challenges
3. Impact on the Order2Cash processes
4. Defining your Order2Cash strategy
5. Global Order2Cash reference case
Today’sagenda
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DefiningyourOrder2CashStrategy
• Closed (P2P) vs Open Network (O2C)
• Multi-channel support (Print, e-mail, online, SFTP, Web Services)
• Regional vs. Global provider
• On premises vs SaaS Solution
• Outsourcing Strategy (from legal frameworks & up to technical integration)
• Compliancy (TAX & VAT Directives and legal archiving)
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1. Introduction
2. Global P2P Challenges
3. Impact on the Order2Cash processes
4. Defining your Order2Cash strategy
5. Global Order2Cash reference case
Today’sagenda
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GlobalOrder2CashReferenceCase
ERP
ERP
Order Cash
SalesRisk&ContractManagement
OrderManagement Billing Collections Cash
Application
Supplier
O2CSolution
Print & Post
Roaming
Mobile
Portal
Customer ERP
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Thankyou!www.Order2Cash.com
©CopyrightOrder2Cash2016
