Turnbull Management Brochure
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Transcript of Turnbull Management Brochure
PERPETUAL IMPROVEMENT
“We don’t advise changes, we deliver them.”
Welcome to Turnbull Management
Thanks for taking the time to read a little about us. As you’ve already picked up this brochure,
you may be considering how to bring a fresh change to your organisation. We believe that
mundane just doesn’t cut it and I am sure you do too.
Turnbull Management stands for a fundamental shift in culture, a dramatic revolution in your
operating costs, a step-change in your quality and customer satisfaction.
The experience and expertise of our industry specific professionals can give you the support to
make this a reality.
We don’t advise changes or indicate potential improvements, we deliver them. Working with
us is a different experience. Our commitment to you is a significant profit improvement driven
to your bottom line.
We believe that if it’s not on your bottom line, it doesn’t count.
Graham Turnbull,
Managing Director
+44 (0)845 862 2042
PERPETUAL IMPROVEMENT
“If it’s not on your bottom
line, it doesn’t count.”
Our delivery model utilises techniques and management principles that are used by
some of the world’s leading companies to ensure that they are the very best at what
they do.
We have blended Lean methodology with a proven project management framework
from Six Sigma (Define, Measure, Analyse, Improve, Control), to provide you with an
extremely rapid but structured approach to give you financial improvements and
savings. Fast.
Turnbull Management makes a promise to you. This promise is to deliver a significant
return on your investment as a result of our services.
To ensure this happens, we perform an initial performance diagnostic to clarify and
agree the main priority areas that can provide dramatic changes to your bottom line.
We will then work with you to realise improvements in quality, cost and delivery.
Most importantly, these savings are sustained and driven into your operating budget.
+44 (0)845 862 2042
OUR APPROACH
Your framework for improvement comprises 5 elements. Each of these is designed to give
you absolute clarity over what needs to happen to improve your processes, what will be
defined as success, and how any changes will be sustained.
This approach helps us to bring you an unrivalled level of communication, planning and
accountability throughout our support and allows us to put in place the elements needed
for your staff to embrace change as part of their work culture.
DEFINE
MEASURE
ANALYSE
IMPROVE
CONTROL
Agree the objectives, scope and success
criteria of the project
Agree which metrics will be used to
determine success and install if necessary
Analyse data to benchmark performance and
to confirm clear improvement priorities
Agree the methodology to be used to improve the
process and create the necessary planning
Agree how the improvements will be sustained and what
support and handover you will need to ensure this
+44 (0)845 862 2042
MANUFACTURING
Your team of experts at Turnbull Management have honed their skills through firsthand
experience within world-class OEM automotive and electronics manufacturers, the birth place
of Lean and Six Sigma. Your improvement partners have lived and breathed these concepts
as part of everyday culture and have subsequently helped small and large manufacturers to
fulfil their world class potential.
This background and years of real life experience have allowed them to successfully deliver
programs of change within manufacturers of all products from fast moving consumer goods,
pharmaceuticals and engineering to bespoke high value items such as ships and aircraft. In
all cases, one fundamental outcome is prevalent - a massive return on investment for our
clients.
Our no nonsense approach allows you to grab your company by the scruff-of-the-neck to
deliver an instant step-change in performance and profitability.
“No nonsense.”
Using our Lean Six Sigma services, we deliver the following for our clients:
Reduced operating costs through process redesign, automation, standardisation and
general management principles.
Reduced inventory and work in progress, freeing valuable cash for business growth.
Reduced labour content or improved capacity of wasteful processes.
Improved quality, reducing defects and scrap.
Improved customer satisfaction through on time delivery and reduced lead time.
Improvements in employee accountability through effective policy deployment,
communication and the use of visual management.
Your profitability is our priority. To talk with us about how we can help you to realise a step-
change to your bottom line, simply give us a call. We are passionate about meeting
manufacturers and will arrange to visit you to discuss how we can deliver a big return on
your investment.
+44 (0)845 862 2042
SERVICE
You will receive a tailor-made change management methodology that blends seamlessly
with your existing business strategy. You don’t make cars or widgets, so how can Lean
Manufacturing provide you with a step change in profitability?
Using tried and tested techniques that have been implemented with huge success within
the service environment and your own terminology and examples; we deliver interventions
that will provide your company with a significant return on investment.
Using this approach, you can receive the following benefits that are delivered to all of our
service sector clients:
Implementation of a seamless, blended continuous improvement strategy.
Prioritisation of needs through diagnostic, data analysis and Six Sigma.
Project management office implementation.
Rationalisation of key performance indicators to deliver your strategy.
Visual management to provide accountability and communication of measures.
Documentation and standardisation of procedures.
Process Re-engineering to remove waste and risk from processes, dramatically
reducing your operating costs.
Improvements in delivery lead time and customer satisfaction.
Every company is different. Every board has its own unique challenges. You are
unique. We hold this at the centre of what we do.
Our professionals cut their teeth as seasoned senior managers from high profile FTSE
100 corporations. They have delivered programs of change from departmental to
global levels, bringing a fundamental change in culture, quality and profitability
across large branch networks.
“You are unique.”
SECURITY
You are in the hands of the leading change
management practice for the security industry.
We fully understand the risks involved in your
business and have industry experts who have
personally delivered national change programs
across multiple sites for the world’s largest
security companies.
From manned guarding through to cash
management and logistics, we have what it takes
to guarantee you a rapid reduction in operating
costs whilst reducing the total risk for your
operation.
“Reducing your risk.”
To give you unrivalled service, we have broken apart our traditional delivery
model and added a large dose of Failure Mode & Effect Analysis to ensure
that any process re-design includes the removal or management of all known
and unknown risks.
You have the option of utilising bespoke error-proofing technology to remove
quality and security concerns from your business for good, drawing on our
unique security sector improvement experience.
Our core expertise lies in the fields of:
ATM & Cash Processing – Cost and risk
removal, quality improvement and
automation.
Vault operations/Cash in Transit – Risk
removal and greater efficiency.
Airport security – Labour management and
passenger flow.
Manned guarding – Improving the
efficiency and reducing the risk of guarded
operations. Automation using intelligent
CCTV.
PUBLIC SECTOR
How do we do this?
We look at your core processes. We identify all non-value adding activities, all inefficiencies
and barriers to effective management of your services.
We don’t give our clients a report advising changes, we stay with you to drive the cashable
savings and non-cashable benefits to your budget.
Our services are fresh and different. We are your partners for sustainable, measurable
benefits.
Our approach to the Public Sector is similar to our Service Sector approach, however we
have produced bespoke methodology that delivers success for:
Local authorities
NHS
Emergency services
ALMOs
Social services
Defence
Now, more than ever, public bodies are faced with an ever growing efficiency challenge.
Turnbull Management is the ideal private partner to assist with the fundamental changes
needed within core operational areas.
Specialists in ‘value add’ and pathway improvement, we can help you to free valuable time
for front line services, maintaining your public performance whilst actually reducing your
operating costs.
A tactical approach to realise the potential for savings suggested by Sir Peter Gershon, we
are here to help you meet these challenges the right way.
Cuts don’t have to affect services. We’ll show you how.
“Delivering cashable savings.”
+44 (0)845 862 2042
SME SUPPORT
A dedicated guardian helping you to maximise profit margins?
Improved quality and delivery? Lower operating costs? Higher growth?
Get me the phone!
Accredited by government support agencies as a high quality provider of real tangible
support that really makes the difference, we are able to offer you low cost and no cost
packages of bottom line improvement.
Turnbull Management is passionate about economic growth and regeneration. We are
people people and love to meet entrepreneurs and business leaders who share a common
goal – Perpetual Improvement.
We want you to succeed. A successful small business becomes a larger business,
creating more jobs and economic prosperity. You will work with us to identify waste and
inefficiency by utilising the approaches developed specifically for your industry.
To support this goal, no matter which industry you represent you will receive a
programme of support to provide you with a step change in financial performance.
This service can be fully or part-subsidised through various government funding sources
to provide you with an extremely cost effective or no cost method to boost the
profitability and growth potential of your company.
“Maximise your profit.”
Your goals are no different to a large company; your processes probably aren’t too far
removed, albeit on a smaller scale. So why should you deserve any less in service
delivery from your chosen partner?
We give you the same attention as a big player with the same scalable benefit, for a
fraction of the cost.
+44 (0)845 862 2042
Your change management partner is here.
To start your journey, call
0845 862 2042
or visit us at
www.turnbullmanagement.co.uk
Turnbull Management Ltd
Lumley House, 127 Whitburn Rd,
Sunderland SR6 7QX
Company No. 7109459
+44 (0)845 862 2042
www.turnbullmanagement.co.uk