Turnbull Management Brochure

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PERPETUAL IMPROVEMENT

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Turnbull Management Brochure

Transcript of Turnbull Management Brochure

Page 1: Turnbull Management Brochure

PERPETUAL IMPROVEMENT

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“We don’t advise changes, we deliver them.”

Welcome to Turnbull Management

Thanks for taking the time to read a little about us. As you’ve already picked up this brochure,

you may be considering how to bring a fresh change to your organisation. We believe that

mundane just doesn’t cut it and I am sure you do too.

Turnbull Management stands for a fundamental shift in culture, a dramatic revolution in your

operating costs, a step-change in your quality and customer satisfaction.

The experience and expertise of our industry specific professionals can give you the support to

make this a reality.

We don’t advise changes or indicate potential improvements, we deliver them. Working with

us is a different experience. Our commitment to you is a significant profit improvement driven

to your bottom line.

We believe that if it’s not on your bottom line, it doesn’t count.

Graham Turnbull,

Managing Director

+44 (0)845 862 2042

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PERPETUAL IMPROVEMENT

“If it’s not on your bottom

line, it doesn’t count.”

Our delivery model utilises techniques and management principles that are used by

some of the world’s leading companies to ensure that they are the very best at what

they do.

We have blended Lean methodology with a proven project management framework

from Six Sigma (Define, Measure, Analyse, Improve, Control), to provide you with an

extremely rapid but structured approach to give you financial improvements and

savings. Fast.

Turnbull Management makes a promise to you. This promise is to deliver a significant

return on your investment as a result of our services.

To ensure this happens, we perform an initial performance diagnostic to clarify and

agree the main priority areas that can provide dramatic changes to your bottom line.

We will then work with you to realise improvements in quality, cost and delivery.

Most importantly, these savings are sustained and driven into your operating budget.

+44 (0)845 862 2042

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OUR APPROACH

Your framework for improvement comprises 5 elements. Each of these is designed to give

you absolute clarity over what needs to happen to improve your processes, what will be

defined as success, and how any changes will be sustained.

This approach helps us to bring you an unrivalled level of communication, planning and

accountability throughout our support and allows us to put in place the elements needed

for your staff to embrace change as part of their work culture.

DEFINE

MEASURE

ANALYSE

IMPROVE

CONTROL

Agree the objectives, scope and success

criteria of the project

Agree which metrics will be used to

determine success and install if necessary

Analyse data to benchmark performance and

to confirm clear improvement priorities

Agree the methodology to be used to improve the

process and create the necessary planning

Agree how the improvements will be sustained and what

support and handover you will need to ensure this

+44 (0)845 862 2042

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MANUFACTURING

Your team of experts at Turnbull Management have honed their skills through firsthand

experience within world-class OEM automotive and electronics manufacturers, the birth place

of Lean and Six Sigma. Your improvement partners have lived and breathed these concepts

as part of everyday culture and have subsequently helped small and large manufacturers to

fulfil their world class potential.

This background and years of real life experience have allowed them to successfully deliver

programs of change within manufacturers of all products from fast moving consumer goods,

pharmaceuticals and engineering to bespoke high value items such as ships and aircraft. In

all cases, one fundamental outcome is prevalent - a massive return on investment for our

clients.

Our no nonsense approach allows you to grab your company by the scruff-of-the-neck to

deliver an instant step-change in performance and profitability.

“No nonsense.”

Using our Lean Six Sigma services, we deliver the following for our clients:

Reduced operating costs through process redesign, automation, standardisation and

general management principles.

Reduced inventory and work in progress, freeing valuable cash for business growth.

Reduced labour content or improved capacity of wasteful processes.

Improved quality, reducing defects and scrap.

Improved customer satisfaction through on time delivery and reduced lead time.

Improvements in employee accountability through effective policy deployment,

communication and the use of visual management.

Your profitability is our priority. To talk with us about how we can help you to realise a step-

change to your bottom line, simply give us a call. We are passionate about meeting

manufacturers and will arrange to visit you to discuss how we can deliver a big return on

your investment.

+44 (0)845 862 2042

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SERVICE

You will receive a tailor-made change management methodology that blends seamlessly

with your existing business strategy. You don’t make cars or widgets, so how can Lean

Manufacturing provide you with a step change in profitability?

Using tried and tested techniques that have been implemented with huge success within

the service environment and your own terminology and examples; we deliver interventions

that will provide your company with a significant return on investment.

Using this approach, you can receive the following benefits that are delivered to all of our

service sector clients:

Implementation of a seamless, blended continuous improvement strategy.

Prioritisation of needs through diagnostic, data analysis and Six Sigma.

Project management office implementation.

Rationalisation of key performance indicators to deliver your strategy.

Visual management to provide accountability and communication of measures.

Documentation and standardisation of procedures.

Process Re-engineering to remove waste and risk from processes, dramatically

reducing your operating costs.

Improvements in delivery lead time and customer satisfaction.

Every company is different. Every board has its own unique challenges. You are

unique. We hold this at the centre of what we do.

Our professionals cut their teeth as seasoned senior managers from high profile FTSE

100 corporations. They have delivered programs of change from departmental to

global levels, bringing a fundamental change in culture, quality and profitability

across large branch networks.

“You are unique.”

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SECURITY

You are in the hands of the leading change

management practice for the security industry.

We fully understand the risks involved in your

business and have industry experts who have

personally delivered national change programs

across multiple sites for the world’s largest

security companies.

From manned guarding through to cash

management and logistics, we have what it takes

to guarantee you a rapid reduction in operating

costs whilst reducing the total risk for your

operation.

“Reducing your risk.”

To give you unrivalled service, we have broken apart our traditional delivery

model and added a large dose of Failure Mode & Effect Analysis to ensure

that any process re-design includes the removal or management of all known

and unknown risks.

You have the option of utilising bespoke error-proofing technology to remove

quality and security concerns from your business for good, drawing on our

unique security sector improvement experience.

Our core expertise lies in the fields of:

ATM & Cash Processing – Cost and risk

removal, quality improvement and

automation.

Vault operations/Cash in Transit – Risk

removal and greater efficiency.

Airport security – Labour management and

passenger flow.

Manned guarding – Improving the

efficiency and reducing the risk of guarded

operations. Automation using intelligent

CCTV.

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PUBLIC SECTOR

How do we do this?

We look at your core processes. We identify all non-value adding activities, all inefficiencies

and barriers to effective management of your services.

We don’t give our clients a report advising changes, we stay with you to drive the cashable

savings and non-cashable benefits to your budget.

Our services are fresh and different. We are your partners for sustainable, measurable

benefits.

Our approach to the Public Sector is similar to our Service Sector approach, however we

have produced bespoke methodology that delivers success for:

Local authorities

NHS

Emergency services

ALMOs

Social services

Defence

Now, more than ever, public bodies are faced with an ever growing efficiency challenge.

Turnbull Management is the ideal private partner to assist with the fundamental changes

needed within core operational areas.

Specialists in ‘value add’ and pathway improvement, we can help you to free valuable time

for front line services, maintaining your public performance whilst actually reducing your

operating costs.

A tactical approach to realise the potential for savings suggested by Sir Peter Gershon, we

are here to help you meet these challenges the right way.

Cuts don’t have to affect services. We’ll show you how.

“Delivering cashable savings.”

+44 (0)845 862 2042

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SME SUPPORT

A dedicated guardian helping you to maximise profit margins?

Improved quality and delivery? Lower operating costs? Higher growth?

Get me the phone!

Accredited by government support agencies as a high quality provider of real tangible

support that really makes the difference, we are able to offer you low cost and no cost

packages of bottom line improvement.

Turnbull Management is passionate about economic growth and regeneration. We are

people people and love to meet entrepreneurs and business leaders who share a common

goal – Perpetual Improvement.

We want you to succeed. A successful small business becomes a larger business,

creating more jobs and economic prosperity. You will work with us to identify waste and

inefficiency by utilising the approaches developed specifically for your industry.

To support this goal, no matter which industry you represent you will receive a

programme of support to provide you with a step change in financial performance.

This service can be fully or part-subsidised through various government funding sources

to provide you with an extremely cost effective or no cost method to boost the

profitability and growth potential of your company.

“Maximise your profit.”

Your goals are no different to a large company; your processes probably aren’t too far

removed, albeit on a smaller scale. So why should you deserve any less in service

delivery from your chosen partner?

We give you the same attention as a big player with the same scalable benefit, for a

fraction of the cost.

+44 (0)845 862 2042

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Your change management partner is here.

To start your journey, call

0845 862 2042

or visit us at

www.turnbullmanagement.co.uk

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Turnbull Management Ltd

Lumley House, 127 Whitburn Rd,

Sunderland SR6 7QX

Company No. 7109459

+44 (0)845 862 2042

[email protected]

www.turnbullmanagement.co.uk