Turn Your Contacts into Gold by Nurturing a Garden of ... · • Identify Influencers in your...

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Turn Your Contacts into Gold by Nurturing a Garden of Influencers @Jon_Ferrara - @Nimble

Transcript of Turn Your Contacts into Gold by Nurturing a Garden of ... · • Identify Influencers in your...

Page 1: Turn Your Contacts into Gold by Nurturing a Garden of ... · • Identify Influencers in your categories of products and services • Share Their Content • Engage with Prospects

Turn Your Contacts into Gold by Nurturing a Garden of Influencers

@Jon_Ferrara - @Nimble

Page 2: Turn Your Contacts into Gold by Nurturing a Garden of ... · • Identify Influencers in your categories of products and services • Share Their Content • Engage with Prospects

About @Jon_FerraraJon is a Relationship Management entrepreneur who

helped create the CRM market with his company GoldMine.

He is also a noted speaker on Social Sales and Marketing. His most recent venture is Nimble.com, a

leading social relationship manager.

He has recently been recognized on Forbes as one of the Top 10 Social Salespeople In The World and The

Top 10 Social Chief Executive Officers (CEOs) on Twitter 

@Jon_Ferrara @nimble #SocialSelling

Page 3: Turn Your Contacts into Gold by Nurturing a Garden of ... · • Identify Influencers in your categories of products and services • Share Their Content • Engage with Prospects

Your Brand + Network Equals

Your Net worth

The World Has Changed!

Page 4: Turn Your Contacts into Gold by Nurturing a Garden of ... · • Identify Influencers in your categories of products and services • Share Their Content • Engage with Prospects

Your Brand + Network Equals

Your Net worth

Page 5: Turn Your Contacts into Gold by Nurturing a Garden of ... · • Identify Influencers in your categories of products and services • Share Their Content • Engage with Prospects

Your Brand + Network Equals

Your Net worth

Over Connected = Over Communicated

Page 6: Turn Your Contacts into Gold by Nurturing a Garden of ... · • Identify Influencers in your categories of products and services • Share Their Content • Engage with Prospects

Your Brand + Network Equals Your

Net Worth

Relationships Are Key To Your Success

Page 7: Turn Your Contacts into Gold by Nurturing a Garden of ... · • Identify Influencers in your categories of products and services • Share Their Content • Engage with Prospects

How is Your Personal Brand Today?

Page 8: Turn Your Contacts into Gold by Nurturing a Garden of ... · • Identify Influencers in your categories of products and services • Share Their Content • Engage with Prospects

Relationships aren’t Social Connections

Relationships are Earned and they’re

Built on Trust

Page 9: Turn Your Contacts into Gold by Nurturing a Garden of ... · • Identify Influencers in your categories of products and services • Share Their Content • Engage with Prospects
Page 10: Turn Your Contacts into Gold by Nurturing a Garden of ... · • Identify Influencers in your categories of products and services • Share Their Content • Engage with Prospects

It’s Your Job to Learn about People and Their Company

Before YouEngage.

Page 11: Turn Your Contacts into Gold by Nurturing a Garden of ... · • Identify Influencers in your categories of products and services • Share Their Content • Engage with Prospects
Page 12: Turn Your Contacts into Gold by Nurturing a Garden of ... · • Identify Influencers in your categories of products and services • Share Their Content • Engage with Prospects
Page 13: Turn Your Contacts into Gold by Nurturing a Garden of ... · • Identify Influencers in your categories of products and services • Share Their Content • Engage with Prospects
Page 14: Turn Your Contacts into Gold by Nurturing a Garden of ... · • Identify Influencers in your categories of products and services • Share Their Content • Engage with Prospects

Are You Standing Out From Your Competition?

Page 15: Turn Your Contacts into Gold by Nurturing a Garden of ... · • Identify Influencers in your categories of products and services • Share Their Content • Engage with Prospects
Page 16: Turn Your Contacts into Gold by Nurturing a Garden of ... · • Identify Influencers in your categories of products and services • Share Their Content • Engage with Prospects
Page 17: Turn Your Contacts into Gold by Nurturing a Garden of ... · • Identify Influencers in your categories of products and services • Share Their Content • Engage with Prospects

Become a Trusted Advisor

Page 18: Turn Your Contacts into Gold by Nurturing a Garden of ... · • Identify Influencers in your categories of products and services • Share Their Content • Engage with Prospects

Customer Journey Has Changed

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You Still Operating Your Business

Like A Castle?

Page 20: Turn Your Contacts into Gold by Nurturing a Garden of ... · • Identify Influencers in your categories of products and services • Share Their Content • Engage with Prospects

Company Brands are Built on Promises Made and Experience Delivered

Page 21: Turn Your Contacts into Gold by Nurturing a Garden of ... · • Identify Influencers in your categories of products and services • Share Their Content • Engage with Prospects

Managing Customer Lifecycle

Old Customer Journey Models are changing

Page 22: Turn Your Contacts into Gold by Nurturing a Garden of ... · • Identify Influencers in your categories of products and services • Share Their Content • Engage with Prospects

The Consumer Decision Journey

Page 23: Turn Your Contacts into Gold by Nurturing a Garden of ... · • Identify Influencers in your categories of products and services • Share Their Content • Engage with Prospects
Page 24: Turn Your Contacts into Gold by Nurturing a Garden of ... · • Identify Influencers in your categories of products and services • Share Their Content • Engage with Prospects
Page 25: Turn Your Contacts into Gold by Nurturing a Garden of ... · • Identify Influencers in your categories of products and services • Share Their Content • Engage with Prospects
Page 26: Turn Your Contacts into Gold by Nurturing a Garden of ... · • Identify Influencers in your categories of products and services • Share Their Content • Engage with Prospects

Marketing’s Not Only Done By Marketing

Page 27: Turn Your Contacts into Gold by Nurturing a Garden of ... · • Identify Influencers in your categories of products and services • Share Their Content • Engage with Prospects

@ValaAfshar

Page 28: Turn Your Contacts into Gold by Nurturing a Garden of ... · • Identify Influencers in your categories of products and services • Share Their Content • Engage with Prospects
Page 29: Turn Your Contacts into Gold by Nurturing a Garden of ... · • Identify Influencers in your categories of products and services • Share Their Content • Engage with Prospects

• Identify Influencers in your

categories of products

and services

• Share Their Content

• Engage with Prospects

that bite

• Engage with Influencers

Influencer Marketing 101

Page 30: Turn Your Contacts into Gold by Nurturing a Garden of ... · • Identify Influencers in your categories of products and services • Share Their Content • Engage with Prospects

The 5 E’s of Social Business

• Educate with Content

• Enchant by being Relevant

• Engage with Authenticity

• Embrace with Intent

• Empower Your Customers

Page 31: Turn Your Contacts into Gold by Nurturing a Garden of ... · • Identify Influencers in your categories of products and services • Share Their Content • Engage with Prospects

Identify Influencers with High Reach + Resonance

Page 32: Turn Your Contacts into Gold by Nurturing a Garden of ... · • Identify Influencers in your categories of products and services • Share Their Content • Engage with Prospects

Share Content to Educate & Inspire Prospects

Page 33: Turn Your Contacts into Gold by Nurturing a Garden of ... · • Identify Influencers in your categories of products and services • Share Their Content • Engage with Prospects
Page 34: Turn Your Contacts into Gold by Nurturing a Garden of ... · • Identify Influencers in your categories of products and services • Share Their Content • Engage with Prospects

Use Tools to Manage Content Sharing

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Listen + Engage with Prospects, Customers & Influencers

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Day Timer

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Swimming the Social River

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Our contacts,

communicationsand activities

are scattered all over the place

Page 41: Turn Your Contacts into Gold by Nurturing a Garden of ... · • Identify Influencers in your categories of products and services • Share Their Content • Engage with Prospects

The Simple Smart CRM for Office 365

The Nimble Customer Microsoft Journey

Gateway to Power BI, PowerApps,Flow, Azure, Teams, Business Central and Dynamics.

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Building Advocate Tribes from Prospects, Customers and Influencers

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Building Your Brand

• Be Relevant

• Be Authentic

• Be Personal

• Support Others

• Pay it Forward

• Content Attracts

• Build a Sustainable Community

Page 44: Turn Your Contacts into Gold by Nurturing a Garden of ... · • Identify Influencers in your categories of products and services • Share Their Content • Engage with Prospects