TURKISH INSURANCE MARKET OVERVIEW ... –Octaber, 2017 TURKISH INSURANCE MARKET OVERVIEW & STRUCTURE...

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TURKISH INSURANCE MARKET OVERVIEW & STRUCTURE And COOPERATE GOVERNANCE AND INTERNAL SYSTEMS 1 Dilek SAKALLIOĞLU Senior Insurance Supervisor TOKYO Octaber, 2017

Transcript of TURKISH INSURANCE MARKET OVERVIEW ... –Octaber, 2017 TURKISH INSURANCE MARKET OVERVIEW & STRUCTURE...

Page 1: TURKISH INSURANCE MARKET OVERVIEW ... –Octaber, 2017 TURKISH INSURANCE MARKET OVERVIEW & STRUCTURE 2 Industry Structure and Recent Trends Premium Volume and Coverage The Turkish

TURKISH INSURANCE MARKET

OVERVIEW & STRUCTURE

And

COOPERATE GOVERNANCE AND

INTERNAL SYSTEMS

1

Dilek SAKALLIOĞLU

Senior Insurance Supervisor

TOKYO – Octaber, 2017

Page 2: TURKISH INSURANCE MARKET OVERVIEW ... –Octaber, 2017 TURKISH INSURANCE MARKET OVERVIEW & STRUCTURE 2 Industry Structure and Recent Trends Premium Volume and Coverage The Turkish

TURKISH INSURANCE MARKET

OVERVIEW & STRUCTURE

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Industry Structure and Recent TrendsPremium Volume and Coverage

The Turkish insurance sector is a growing part of the country’s financial servicesindustry. In 2016, the insurance sector comprised about 4% of all financialservices sector assets

In 2016, Insurance sector achieved 40.5 billion TL gross premium (35 billion non– life) and realized an increase by 30% in nominal term and 20% in real terms.

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(Milyon ₺) 2012 2013 2014 2015 2016

Premium Income

Non Life Premium 17.118 20.832 22.711 27.296 35.450

Life Premium 2.710 3.395 3.280 3.761 5.039

Total Premium 19.829 24.227 25.991 31.056 40.488

Non Life Share (%) 86,33 85,99 87,38 87,89 87,55

Life Share (%) 13,67 14,01 12,62 12,11 12,45

Insurance Coverage

Non Life Coverage 49.326.172 62.334.348 75.961.929 85.389.071 89.115.156

Life Coverage 387.781 485.712 564.914 670.804 746.487

Total Coverage 49.713.953 62.820.060 76.526.843 86.059.874 89.861.644

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Industry Structure and Recent Trends

The Turkish market is dominated by the non-life sector which accounts formore than 87 percent of premiums.

Insurance penetration remains low compared to OECD and EU, however, and incombination with growing per capita income, is fueling industry expectations oflong term sector growth.

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1 2 3 4 5 6 7 8 9 10 11 12 13 14

79.8 82.0 84.1 85.7 87.8 86.6 85.4 84.6 84.4 86.3 86.0 87.4 87.9 87.6

20.3 18.0 15.9 14.3 12.2 13.4 14.7 15.4 15.6 13.7 14.0 12.6 12.1 12.45

系列1 系列2

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Industry Structure and Recent TrendsGross Domestic Premium and Pension Fund Versus GDP

The Turkish insurance sector is a growing part of the country’s financial servicesindustry. In 2016, it takes about 4.2 percent of GDP and share in financial sectorhas been increasing gradually.

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1.37

1.51 1.451.55

1.69

1.43

1.68

2.29

2.46 2.53

0.20 0.160.14 0.12 0.10

0.00

0.50

1.00

1.50

2.00

2.50

3.00

系列1 系列2 系列3

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Industry Structure and Recent TrendsNumber of Companies

There are 61 authorized insurers operating in Turkey.

37 non-life insurers

18 life and pension companies

4 pure life insurers

2 reinsurers (Milli Re, VHV Re)

Most of insurers are joint stock companies, there are two mutual insurers.

International participation is very strong in the industry .

27 non-life insurers, 17 life insurers and 1 reinsurers have foreign capitalparticipation.

Foreign groups’ market shares are 65% (EU origin groups have a 50%).

Four Islamic banks have ownership linkages with insurers and interest inthe market for Takaful products.

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Industry Structure and Recent Trends

Market share of top 10 companies is 75% in Non-life business.

Market share of top 10 companies is 82% in Life business

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Non-life Sector - as percentage of total premiums (%)

1 Allianz Sigorta AŞ 16.83

2 Anadolu Anonim Türk Sigorta Şirketi 13.06

3 Axa Sigorta AŞ 10.38

4 Mapfre Sigorta AŞ 8.145 Sompo Japan Sigorta AŞ 6.526 Aksigorta AŞ 5.527 Güneş Sigorta AŞ 4.008 Ziraat Sigorta AŞ 3.90

9 Eureko Sigorta AŞ 3.6010 Groupama Sigorta AŞ 3.35

Life Sector - as percentage of total premiums (%)

1 Ziraat Hayat Emeklilik AŞ 17.582 Acıbadem Sağlık ve Hayat Sigorta AŞ 12.00

3 Anadolu Hayat ve Emeklilik AŞ 8.134 Metlife Emeklilik ve Hayat AŞ 7.745 Allianz Yaşam ve Emeklilik AŞ 7.416 Garanti Emeklilik ve Hayat AŞ 6.657 Halk Hayat ve Emeklilik AŞ 6.43

8 Vakıf Emeklilik AŞ 6.079 AvivaSa Emeklilik ve Hayat AŞ 5.15

10 Cigna Finans Emeklilik ve Hayat AŞ 4.89

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Industry Structure and Recent Trends in Non - life Insurance

Motor insurance accounts for approximately 55 percent,

Property insurance accounts for approximately 25 percent,

Construction and engineering insurance accounts for approximately 4 percent,

Personal Accident and Healthcare Insurance account for close to 16 percent ofpremiums.

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11.7

4.1

17.7

1.6

13.4

37.3

2.3

9.12.8

1 2 3 4 5 6 7 8 9

Non – Life premium shares in total Groos Written Premium

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Industry Structure and Recent TrendsThe Source of Premium Production

In 2016, there were 15,600 licensed insurance agents and 144 insurancebrokers

Insurance policies are distributed mainly through licensed agents and brokers,banks, and direct sales. In Turkey, private insurance agents have a significantweight in distribution channels.

They produced 61.5% of total premium in 2016 while banking agencies andbrokers had a share of 22.4% and 10.5%, respectively. 4.3% of total premiumwas generated by the companies on their own.

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4.12

69.40

13.46

11.78

1.24

1 2 3

4 5

Non- Life2016 (%)

5.886.27

84.43

1.43 1.99

1 2 3

4 5

Life2016 (%)

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Industry Structure and Recent TrendsLife Insurance

The life sector makes up 12 percent of gross premiums.

In life sector premiums ;

Term life products 91 percent,

Whole life 5 percent,

Group term life is 75 percent,

Individual whole life 10 percent,

86 percent of life production from credit life policies (casco, property).

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0

20

40

60

80

100

83.8 83.2 84.5 82.9 85.9

16.2 16.8 15.5 17.1 14.1

系列2 系列1

0

20

40

60

80

100

81.9 82.1 87.0 87.8 91.0

10.1 11.3 7.3 6.6 5.28.0 6.6 5.7 5.6 3.8

系列3 系列2

系列1

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Industry Structure and Recent Trends – Pension System

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State contribution 25%

Automatic participation system from January 2017

6.7 million participants as of September 2017

As of September 2017; 63.3 billion funds and 9.4 billion state contribution

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Industry Indicators and Solvency Position

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Distribution of Total Assets of Insurance, Reinsurance and

Pension Companies (%)

Type of investments

Total assets increased by24 percent comparingwith the previous year(from 98 billion in 2015to 122 billion in 2016)36.0 37.8 34.8 34.5 35.0

60.6 59.3 62.7 62.8 62.6

3.4 2.9 2.5 2.7 2.4 Reinsurance Co.

Life / Pension Co.

Non-Life Co.

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40

60

80

100

75.4 75.5 74.0 72.8 74.5

4.5 2.5 3.0 3.0 2.5

17.718.7 18.8 19.7 17.5

2.4 3.3 4.3 4.5 5.5

系列4 系列3

系列2 系列1

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Industry Indicators and Solvency Position

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Distribution of Total Assets

Distribution of Liabilities

55.8429.74

12.49

2.05

1 2 3 4

26.00

57.86

9.573.27

3.30

1 2 3 4 5

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Industry Indicators and Solvency Position

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Non-life, Life &Pension Companies – Solvency ratios (%)

136.40

106.20120.39

386.91352.83

356.56

0.00

50.00

100.00

150.00

200.00

250.00

300.00

350.00

400.00

450.00

2014 2015 2016

Non Life Companies

Life/Pension Companies

129.03121.15

124.93

150.15155.30 156.98

0.00

20.00

40.00

60.00

80.00

100.00

120.00

140.00

160.00

180.00

1 2 3

系列1

系列2

Non-life, Life &Pension Companies – Assets covering technical reserves (%)

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Industry Indicators and Solvency Position

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Non-Life Companies

Technical Profitibality

65.0663.18

67.2568.95

65.05

75.35 78.42

70.23 69.7674.54

68.57

69.37 79.5774.25

22.35 21.81 21.51 21.17 21.99 22.28

25.55 26.19 26.24 25.12 24.26 23.17 22.56 21.28

4.33 7.26 2.35 0.47 2.584.38

1.16 0.030.42

-3.53

4.10 4.68

-1.79

5.09

-20

0

20

40

60

80

100

Loss Ratio Expenses Ratio Technical Profitability Ratio

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Industry Indicators and Solvency Position

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Life &Pension Companies

64.74

75.44

87.48

105.96

78.59

85.66

87.42

71.0764.52 69.46 65.33 67.24

58.59

52.26

25.77 26.06

27.84

16.7719.28 25.46

26.39 27.91 27.39 30.12 31.10 33.22 33.48 31.50

16.36 18.223.87

8.68 12.46

3.34 3.88 5.27 6.32 8.55

12.07 14.2015.44 15.75

0

20

40

60

80

100

120

Loss Ratio Expenses Ratio Technical Profitability Ratio

Technical Profitibality

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Industry Indicators and Solvency Position

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Return on assets - ROA

6.3 7.14.7

2.2

4.95.9

1.7

-0.70.4

-3.3

4.23.4

-1.5

3.74.9

2.8

1.7 2.0

4.4 4.7

4.73.1

2.9 3.42.9

7.1

8.0

11.2

-6

-4

-2

0

2

4

6

8

10

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Non Life Companies Life/Pension Companies

Return on equities - ROE

20.2 26.89.1

4.510.1

15.2

3.6-2.0

1.2

-10.4

14.712.0

-5.5

17.5

45.5

24.0

14.3 12.6

26.8 27.2 25.121.0

16.519.6 18.9

24.2 26.7

37.7

-20

-10

0

10

20

30

40

50

系列1 系列2

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Industry Structure and Recent Trends

The market is characterized by several insurance products that are compulsoryfor consumers. (e.g. earthquake insurance, and motor third party liability)

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Compulsory Insurance Products

1. Motor third party liability for bodily injury and property

damage.10. Professional liability cover for tour operators.

2. Earthquake insurance on private dwellings.11. Medical malpractice insurance for doctors and

dentists.

3. Third party liability for bodily injury and medical

expenses for passengers on intercity and international

transport.

12. Professional indemnity insurance for independent

auditors

4. Third party liability for passengers on vessels

registered to carry 12 or more passengers.

13. Sea pollution liability for companies situated near the

shoreline

5. Personal accident cover for intercity coach

passengers.14. Public liability insurance for private security guards.

6. Personal accident cover for miners.15. Third party legal liability and passenger liability for

aircraft.

7. Professional indemnity insurance for companies

providing professional services to banks.

16. Insurance of goods that are subject to finance

leasing.

8. Liability of companies engaged in the production,

storage, and handling of LPG cylinders.

17. Professional indemnity insurance for electronic

signature certificate providers.

9. Liability insurance for companies engaged in the

production, storage, transport, and sale of combustible,

explosive or flammable materials.

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Risks and Vulnerabilities

Turkey is a country that is integrated with the global financial markets

and attracting foreign capital intensively.

As a result, the global risks have effects on Turkish Insurance Sector.

Republic of Turkey Prime Ministry Undersecretariat of Treasury has

been regulating the market in order to eliminate these risks and also

minimize their effects.

Risks:

- Long Tail Liabilities

- Natural Catastrophes

- Longevity

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Long Tail Liabilities

Uncertainty about claims and litigation is one of the main risks for the

sector. With the modifications on compulsory motor third party liability

(MTPL) insurance general requirements (terms&conditions), steps were

taken in order to make the pricing more effective in which companies make

a loss for a long time.

Natural Catastrophes

The fact that earthquake has been the most experienced disaster in the last

60 years in Turkey is not a coincidence since almost all of our country is

within an earthquake region (nearly 90%). Moreover, this type of earthquake

is not only able to affect the region, but also the country's economy, as well.

Supporting the insurance operations with events aimed at increasing public

awareness, Natural Disaster Insurance Institution and Turkish Catastrophe

Insurance Pool (TCIP) highlights that Compulsory Earthquake Insurance is

primary social responsibility. TCIP has 136 billion Euro coverage capacity

for earthquake losses in Turkey.

Risks and Vulnerabilities

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Longevity

Aging population is now a problem for Turkey. This phenomenon

has also results such as increase in care and health needs.

In this respect, Turkish Treasury and insurance companies are

working collaboratively and attention is paid to awareness of

pension.

The regulation on annuity products have been fulfilled and the work

on special public instruments for companies which will sell these

products in order to manage investment risks is under way.

Risks and Vulnerabilities

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COOPERATE GOVERNANCE and

INTERNAL SYSTEMS

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1- What are the cooperate governance and internal systems?

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Cooperate Governance:

The framework of rules and practices by which a board of directors

ensures

accountability,

fairness,

responsibility and

transparency

in a company's relationship with its all stakeholders (financiers,

customers, management, employees, government, and the community).

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Internal Systems:

Internal systems are divided into three groups. These

are internal control, internal supervision and risk

management

Internal Control: The objective of the internal control

system is to

ensure the protection of company’s assets,

effective and productive performance of activities in

accordance with the laws and other relevant legislations,

company policies and rules and insurance practices,

reliability of accounting and financial reporting system

and timely availability of information

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Risk Management: Risk management is definition,

measurement and analysis of the risks exposed by the

company based on separate activities and across the

company.

Effective risk management processes should define the

risks and set forth what the required controls are and how

the risks will be managed.

Internal Supervision: The objective of the internal

supervision system is to assure the senior management

that the company activities are carried out in line with the

laws and other relevant regulation in addition to the

company strategies, policies, principles and targets and

that internal control and risk management systems are

effective and efficient.

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2- Why these terms are very important?

After the Enron and WorldCom accounting scandals in USA, it is

understood the importance of more controlled and lung running

management.

The new management mentality is meaning that the board of

directors doesn’t manage the company independently from

stakeholders, employees, customers and the community or by their

own rules. This new management system necessitates strong

internal systems.

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The board of directors assumes

the final responsibility for the creation of

internal systems and their effective,

sufficient and compliant operation,

protecting the information obtained from

accounting and financial reporting system

and

defining the authorizations and

responsibilities within the company.

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Expected topics in the GLOPAC Program are listed as follows

1- Do Japanese regulations compel the board to

implement the cooperate governance principles

in the company?

2 – Are Japanese insurance companies required

to report information on their internal systems to

the Supervisory Authority, if they required doing

so, what kind of information/reports should be

submitted?

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3 - Management risk is the effect of company

management style on company operations.

Therefore, management risk indirectly affects

the company's capital. However, it is very

difficult to measure these qualitative risks.

How kind of methods can be used to measure

management risk?

Are there any methods to measure the

management risk on capital adequacy for

Japanese insurance companies?

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