Family Service Ontario

Tuesday May 7, 2013

Andrew Kirkham

Director of Business Development – Coyote Software

Andrew.Kirkham@Coyotecorp.com

The Project

FSO and Coyote have established a new initiative called the FSODE

Family Service Ontario Data Exchange

The mandate for the project is to develop a set of meaningful data, that could be rolled up and then reported on. Eventually it will and measure types of services, demographics, and outcome measures and provide value to the FSO, their Agency partners, and Ministries and other funders.

Feb. 8, 2012 John Ellis

Purpose of FSODE

LobbyingMinistry of HealthMinistry of Community and Social

ServicesMinistry of Children and Youth

ServicesMinistry of the Attorney GeneralUnited WayOther affiliated organizations

Information PurposesSupport Data for FSO strategies and

actionsIdentify unique attributes of each

member

Methodology – Task Force

FSO John Ellis (support - Susan

MacIsaac)Catholic Community Services of

YorkDoug Loweth

Catholic Family Services of HamiltonLinda DaylerFivel Flavour

Coyote SoftwareAndrew KirkhamGeorge Evink

Approach

Multiple Phases Minimal Impact on daily operation within

agencies Phase 1

Data to support lobbying with Ministries ICF CaseWORKS clients with upload Non-CaseWORKS file import

Phase 2 Other Ministries Expanded Data captured (outcomes, assessments, etc.) Additional Programs (i.e. VAW, credit

counselling, etc.) Web Portal for non-CaseWORKS users Determine what else the “funders” require

ICF Definition

Individual, couple, family counselling – includes: therapeutic counselling to an individual, couple or other members of a client’s family, credit/financial counselling, EAP counselling, VAW counselling, PAR, newcomer/settlement counselling.

How it Works

CaseWORKS ClientsData to Central DatabasePrivacy, Confidentiality, and

SecurityDe-identified (statistical rollup)Hosted by Coyote on secure

serverhttps with login and audit

trackingNon CaseWORKS clients

Submit a form monthly

Deliverables

Data Mapping UtilityUpload Interface EngineReport Generator for FSOReport for each agency

Mapping

Presenting ProblemsFS Org 1Rage Frustration Anger SadFS Org 2 Anger Management PTSD Anxiety DepressionBi-Polar

Header for Report

Enrollments and Individuals

Tracking of the enrollments and the individuals who were served during the report date range.

Presenting Problems

Mapped to the MOHLTC Definitions.

Referral Source

Mapped to the MOHLTC Definitions.

Direct Counselling

Cumulative and Specific numbers

No Counselling Received

Age Range

The Future

Other Functional Centres

United WayGenderIncome LevelMarital StatusFamily CompositionEmployment Type

Wrap Up

ReasonTimingCommitmentThanks again for Task ForceQuestions (and Answers)