TTBizLink - RedVUCE I_TT2015.pdfVal, Ded quantity, valuation note, attached documents, previous...
Transcript of TTBizLink - RedVUCE I_TT2015.pdfVal, Ded quantity, valuation note, attached documents, previous...
TTBizLinkLessons Learned and
Good Practices
Agenda
• Introduction & Background
• Services Currently Offered
• Governance
• Technical
• Legal
The Journey
Project Start
Dec 2009
Legal Framework
1st Quarter 2011
System Launch
1st Quarter 2012
Phase 2
April 2013
Phase 3Jan 2014
Phase 4March 2015
Several documents required per process
High volumes of paperwork
Time-consuming manual processing
Labour intensive
Discretion & Uncertainty
Challenges in 2008
Trade & Business Environment in 2008
5
Chambers
BDC
Port
Authority
TDC
Ministry of
Agriculture
Ministry of
Health
Ministry of
National
Security
Ministry of
Trade &
Industry
Ministry of
Legal Affairs Ministry of
Foreign
Affairs
Customs &
Excise
Airports
Authority
Ministry of
Energy
Ministry of
Planning &
Environment
Board of
Inland
Revenue
Ministry of
Tourism
Ministry of
Works &
Transport
Workforce
Importer/
Exporter
Customs
Brokers
Shipping
Agents
Banks
Port
Operators
Airlines
Investors/
Companies
13 modules
46 e-Services!
E-FISCAL INCENTIVESE-IMPORT DUTY CONCESSIONS
E-COMPANY REGISTRATION
E-WORK PERMIT E-PERMITS AND LICENCESE-CERTIFICATE OF ORIGIN
(CO)
E-NATIONAL INSURANCE BOARD REGISTRATION
E-COMPANY/PARTNERSHIP BIR &VAT REGISTRATION
E-GOODS DECLARATION
E-VENDOR REGISTRATION E-MARITIME SERVICES E-UTILITIES SERVICE
E-BIZLINK INTELLIGENCE
TTBizLink Modules
TTBizLink Agencies
Ministry of Trade, Industry, Investment and Communications
•Investment Directorate
•exporTT
•Trinidad and Tobago Bureau of Standards
•Trade Licence Unit
Ministry of Legal Affairs
•Companies Registry
Ministry of Finance and the Economy
•National Insurance Board
•Board of Inland Revenue
•Customs and Excise Division
•Central Tender Board
Ministry of National Security
•Work Permit Secretariat
•Coast Guard
•Immigration Division
Ministry of Transport
•Maritime Services Division
•Port Health
•Port of Point Lisas
•Port of Port of Spain
Ministry of Public Utilities
•Water and Sewerage Authority
•Trinidad and Tobago Electricity Commission
•General Electrical Commission
Ministry of Food Production
•Animal Production & Health Division
•Plant Quarantine Services
Ministry of Health
•Chemistry Food and Drugs
•Pharmacy/Drug Inspectorate
•Pesticides and Toxic Chemicals Inspectorate
Trinidad and Tobago Chamber of Industry and
Commerce
9 Ministries
24 Agencies!
TTBizLink Trade Module Roll Out Strategy
Fiscal Incentive & Import Duty Concession
•Investment Directorate
•February 2012
Animal Import Permits
•Animal Products and Health Division
•March 2012
E-CO
•exporTT
•TTCIC
March 2012
Plant Import Permits
•PQ
•April 2012
Trade Licenses
•TLU
•August 2012
Animal Export Permits
•APHD
•April 2013
CFDD Export Permits
•CFDD
•August 2013
E-Maritime
•MSD, CED, Immigration, Ports, Health, Coast Guard
•May 2014
Animal Pet Permits
•APHD
•August 2014
Goods Declaration
•CED, TLU, TTBS, CFDD, PQ
•November 2014
Trade Visualization System and Mobile Inspections
•Targeted launch September 2015
• Reached out to lower hanging fruits first to iron out initial issues and secure quick wins that built
credibility within the stakeholder community
• Thereafter followed a phased approach with a 80/20 rule, e.g. focusing on Permits & Licenses
that had the highest volumes initially
• Established linkages and then broadened interaction, e.g. APHD – Import Permits then Export
Permits then Pet Permits etc.
• Ultimate aim is to optimize and streamline the entire trade value chain and automate the
whole process.
Services Currently
Offered
Certificates of Origin
• 55,138 Certificates
• 423 Certified Exporters and Manufacturers
• From 1 day to 30 minutes
Permits and Licences
• 41,281 Permits/Licences
• Over 1,000 Users
• From 2 weeks to 1 day
Maritime
• 60 Shipping Agents
• From 40 Paper Forms to 1 Online form routed
to 6 agencies simultaneously
Shippin
g
Agent
Immigration• Arrival Report P&I 10
• Departure Report
• Crew List P&I 11
• Stowaways List P&I 12
• Maritime Declaration of Health
• Ports of Call (Last 10 Ports)
• Vaccination List
• Notice of Approximate Time of
Departure
• General Declaration P&I 5
• Dangerous Cargo List
• Grant of Clearance P&I 27
Ministry of Health• Maritime Declaration of Health
• Vaccination List
• Crew List
• Passenger List
• Ports of Call
Coast GuardEPANS:• Vessel Information
• Dangerous Goods
Information
• Passenger List
• Crew List
Maritime Services
Division• Arrival Declaration Form
• Departure Declaration Form
• Navigational Aides Dues Form
• Crew List
• Passenger List
• Certificate of Registry
• Insurance
• Ship Safety Certificate
• Ballast Water Report Form
And more…..
Port Authorities• Berthing Application Form
• Cargo Declaration
• Dangerous Goods Information
Goods Declaration
• 62,309 Declarations (since Dec 2014)
• Document Processing Reduced from 4 days
to 1 day
Governance and
Institutional
Coordination
• ASYCUDA World OR Single Window?
• Who will be Single Window Lead Agency?
CABINET
(MINISTERS)
INTER-MINISTERIAL
COMMITTEE 1
TECHNICAL
STEERING COMMITTEE 2
Crimson Logic
Program Manager
PMO Teame-Services
Project Manager
MTI
Program Manager
Marketing/Communi
cations SpecialistTraining Coordinator
Deputy Program
Manager
Single Electronic
Window Specialists
1.
Hon Ministers of
Trade and Industry (Chair)
Finance
Public Administration
Works & Transport
Agriculture, Land and Marine Resources
Planning, Housing and the Environment
Health
Legal Affairs
2.
Permanent Secretary, MTI (Chair)
Permanent Secretary (MNS)
Permanent Secretary (MOF)
Permanent Secretary (MALMR)
Comptroller Customs & Excise
Director Policy & Strategy
Director of Trade
Director of Business Development
Director of C.S.O.
Chief Chemist, Chemistry Food and Drug
CEO TTMA
CEO TTCIC
Chief Information Officer (MPA)
Chief Economist (CBTT)
President of Shipping Association
Executive Director of TTBS
CEO of PPOS and PLIPCDECO
Good Practices
• Secured high level mandate – Cabinet approved project and
inter-ministerial committee in March 2009.
• Strong lead agency – Minister of Trade chaired the inter-
ministerial committee, and established the project
management office.
• Well-defined strategic direction shared by everyone – The inter-
ministerial committee comprised of Trade, Finance, Public
Administration, Works and Transport, Agriculture, Planning,
Science and Technology, Health, Legal Affairs. This group
considered and implemented the Business Process Review
report findings (May 2010).
Vendor Selection Criteria
• Secure a “best-of-breed” solution that is proven, robust and
scalable.
• Look at independent reviews performed by multilateral
agencies of various systems worldwide.
• Systems Integrator with experience in implementing and
maintaining “fully featured” Single Windows in “benchmark”
countries and countries in a similar state of development as
ours.
• Avoid a co-development model with multiple sub-contractors.
It makes vendor management and responsibility assignment
difficult and overall solution inconsistent.
• Procure “domain” expertise and not just “code”. Ultimate aim is
to optimise and re-engineer processes / manage change
instead of focusing on IT automation.
Scope of Work
Components Scope
Programme Management
Office (PMO)
Implement and coordinate overall SEW rollout plan
Management of vendors & their deliverables
Development of marketing plans to create awareness
Management of overall SEW programme activities
Marketing & Adoption Planning and implementation of the SEW marketing
programme
Develop eServices SEW Portal, Permits & Licenses, Manifest , Declaration & Cargo
Release, Certificate of Origin, Company Registration &
ePayment
Build IT Infrastructure Setup up the IT infrastructure and hosting of the SEW services
Maintenance of IT
infrastructure & eServices
Ensure smooth operations, availability and support of the IT
infrastructure and the eServices deployed
Technical
Asycuda
TTBizLink
Good Practices
• Redundancy of infrastructure – web,
application, database, and file servers
• 256 bit encryption
• Electronic Data Interchange / XML formats
• WCO data model for the standardisation of
data
• International Standards Followed –• WCO data model
• Recommendation No. 33 – Establishing a Single Window
• Recommendation No. 35 – Establishing a Legal Framework for an
International Trade Single Window
• Draft Recommendation No. 36 – Single Window Interoperability
Soft Technical Issues which are Time Consuming
• HS Code Mapping
• OGA Decisions Mapping
• Policy Framework on Authentication, User Roles & Password Management, Security Framework etc
• Business Process Re-engineering
• Training
Systems Interface Coding
Gap Analysis Methodology
Optimum coupling of
Technology with Organizational
Processes
Current Organizational
Process
Current Technology Enablement
ICT Systems/eServices GapStrategic Gap
Process and Capability Analysis
•Detailed step-by-step documentation of the main processes
•Supporting commentary on the issues, the bottlenecks and the opportunities for improvement
•A preliminary review of the main stakeholders’ current capabilities in regard to their organizational and technical (IT) capacity
International Benchmarks/Best
Practices Identification
•Detailed step-by-step documentation of the systems/services available in countries considered to be at the forefront utilizing ICT to deliver trade and business facilitation related services.
Future State Recommendations
•Recommendations that aim to address the challenges and bottlenecks that exist in the current system
•Provide an ICT based solutions and/or recommend process/legislative changes
SEW Training Program
The intended audience included the following individuals from all Government Ministries that have a stake in development of Trade and Business in Trinidad and Tobago as well as key Private Sector
Stakeholders:
MinistersPermanent Secretaries
Directors & Divisional Heads
IT Heads and Managers
Government and Private Sector SEW
end-users
iGovernmentTraining
Basic Computer/IT
Skills Workshops
SEW Module Training
Successful SEW Launch
Adequate stakeholder buy-in combined with customized training ensured smooth and successful
launch and adoption of the SEW
Legal
Change Legal Landscape
• Proclamation of new laws –
1. Electronic Transactions Act-No. 6 of 2011
2. Data Protection Act-No.13 of 2011
• Amendment to the Customs Act-No. 6 of 2013
to allow specific agencies to access a defined
dataset to preform the electronic clearance of
goods
Legal Provision
“279. Notwithstanding any written law, the Comptroller shall share the data set specified in the Ninth Schedule in respect of an entry made under section 268 –
a) with –
i. an inspector referred to in the Food and Drugs Act;
ii. the Chief Chemist and Director of Food and Drugs of the Ministry with responsibility for health;
iii. the Chief Technical Officer referred to under the Plant Protection Act; and
iv. the Chief Technical Officer (Agriculture) referred to in the Animals (Diseases and Importation) Act, for the purpose of safeguarding public health and safety;
b) the Executive Director of the Bureau of Standards for the purpose of enforcement of standards; and
c) the Chief Trade Officer or the Permanent Secretary in the Ministry with responsibility for trade for the purpose of trade and business facilitation.”
Dataset to be Shared with Regulatory Agencies from e-C82 Declarations
• 1. Exporter/Consignor and Number
• 2. Items
• 3. Total packages
• 4. Commercial Reference Number
• 5. Importer/Consignee and Number
• 6. Country of first destination
• 7. Trading country
• 8. Value details
• 9. Declarant/Representative and Number
• 10. Country of export
• 11. Country of origin
• 12. Country of destination
• 13. Identity and nationality of active means of transport on arrival/departure
• 14. Container
• 15. Delivery terms
• 16. Currency and total amount invoiced
• 17. Exchange rate
• 18. Nature of transaction
• 19. Mode of transport at border
• 20. Inland mode of transport• 21. Port of entry/exit
• 22. Place of loading
• 23. Location of goods
• 24. Package and description of goods [marks and
numbers, number and type of packages, containers
number(s), tariff description, commercial description]
• 25. Item number
• 26. Commodity code
• 27. Country of origin code
• 28. Gross mass
• 29. Preference
• 30. Net mass
• 31. Quality
• 32. Transport document
• 33. Supplementary units
• 34. Item value
• 35. Additional info / Documents produced /
Certificates and authorisations (Licence No., Ded
Val, Ded quantity, valuation note, attached
documents, previous declaration, additional information)*
• 36. Adjustment
• 37. Customs value and Statistical value
• 38. Place and date of signature and Name of Approver
• 39. Declaration Model
• 40. Registration Date and Registration Number.
• * includes Commercial Invoice, CARICOM Invoice, Bill of lading/Airway Bill, Packing List, Technical
Standards Certificates, Certificate of Origin, Licences.”
Thank you!Randall Karim ([email protected])
Director of Policy and Strategy Directorate
Ministry of Trade, Industry, Investment and Communications