TSH Masterclass You built it, they came... now what? Analytics tips, free tools and ways to improve...

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You built it, they came… now what? Michael Theodoulou, November 28 th 2011

description

It’s not the number of page views that is going to get you sales so Michael is going to take you through all the website metrics you should be keeping an eye on and what they actually mean. He’ll also share with you his list of the best free tools to use for optimising your website.

Transcript of TSH Masterclass You built it, they came... now what? Analytics tips, free tools and ways to improve...

Page 1: TSH Masterclass You built it, they came... now what? Analytics tips, free tools and ways to improve website performance

You built it, they came… now what?

Michael Theodoulou, November 28th 2011

Page 2: TSH Masterclass You built it, they came... now what? Analytics tips, free tools and ways to improve website performance

Analytics!

• Why Analytics?• Top 5 stats to monitor• Conversions/Goals• The Dashboard• More Free Tools

Page 3: TSH Masterclass You built it, they came... now what? Analytics tips, free tools and ways to improve website performance

Why Analytics?

• Free market research• Know who your visitors are• Discover what people want• Constantly improve your site • Make more money!

Page 4: TSH Masterclass You built it, they came... now what? Analytics tips, free tools and ways to improve website performance

Google Analytics

• Its free!• 1 simple piece of code• Very, very powerful• Great reporting• You can customize it

Page 5: TSH Masterclass You built it, they came... now what? Analytics tips, free tools and ways to improve website performance

Top 5 StatsStandard Reporting > Visitors overview

Page 6: TSH Masterclass You built it, they came... now what? Analytics tips, free tools and ways to improve website performance

Conversions/Goals

Page 7: TSH Masterclass You built it, they came... now what? Analytics tips, free tools and ways to improve website performance

1. The Ad 4. Thank You3. Get Started2. Landing Page

Customer Journey

Page 8: TSH Masterclass You built it, they came... now what? Analytics tips, free tools and ways to improve website performance

Goal Funnel VisualisationStandard Reporting > Conversions > Goals

Page 9: TSH Masterclass You built it, they came... now what? Analytics tips, free tools and ways to improve website performance

The Dashboard

Page 10: TSH Masterclass You built it, they came... now what? Analytics tips, free tools and ways to improve website performance

• Google Analytics– http://www.analytics.google.com

• Google Website Optimizer – http://adwords.google.com

• Heatmaps:– http://www.crazyegg.com/– http://www.labsmedia.com/clickheat/index.html

Great Free Tools

Page 11: TSH Masterclass You built it, they came... now what? Analytics tips, free tools and ways to improve website performance

• Set up goals • Customise your dashboard• Monitor regularly• Use your stats to improve!

Take Aways