Vacancy Information Pack Trusts and Grants

Saving Time. Saving Lives.

Welcome...

Dear candidate,

It is my pleasure to extend a warm welcome to you as you think about joining our team! The people who work with us are our most important asset.

Cornwall Air Ambulance Trust (CAAT) provides a life-changing emergency service to Cornwall and the Isles of Scilly.

Our highly-skilled clinical teams, comprising both doctors and paramedics, bring the expertise of the hospital to wherever it is needed. In the last couple of years, we have been able to significantly enhance the service that we offer. We now fly in the hours of darkness, covering 12 hours per day. In addition to the helicopter, we have added two Emergency Response Vehicles which have the same enhanced medical equipment and operate with the same crews as the aircraft.

Looking ahead, we have exciting plans to develop the vital service we offer to residents and visitors to our county, ensuring they are able to benefit from the continued advances in pre-hospital emergency medicine.

Upon joining Cornwall Air Ambulance, you will become part of a dynamic, fast growing family with

an innovative and hardworking team culture where everyone is Proud to be Cornwall Air

Ambulance. We are seeking individuals who have a strong track record in their relevant fields and

who share our passion to make sure we are the very best that we can be – for our patients, our

crews, our supporters, our volunteers and our staff.

If you feel excited by the prospect of helping us to achieve this and have the skill set we are seeking then we would love to hear from you.

Thank you for your interest.

With best wishes, Paula Martin

Chief Executive Officer

Our story...

Cornwall Air Ambulance Trust (CAAT) is an incredibly well supported charity with a strong fundraising base, a highly-experienced leadership team and a confident trustee board.

Based in Newquay, CAAT flies more than 700 missions every year bringing vital emergency medical treatment in minutes to patients across Cornwall and the Isles of Scilly. It does not receive any government support and relies on the generosity of its supporters.

Taking to the skies in 1987, CAAT was the first air ambulance in the UK. It has now completed more than 26,000 missions, saving countless lives. For the half a million people who call Cornwall and the Isles of Scilly home, as well as the millions who visit the county, Cornwall Air Ambulance is a reassuring presence.

CAAT is on scene on average in just 12 minutes in mainland Cornwall and less than 30 minutes on the Isles of Scilly. The paramedic aircrew provide pre-hospital critical care at the scene of the incident and can go on to fly the patient to specialist hospital units in Cornwall, Devon or Bristol and even as far as Swansea.

CAAT also operates two Advanced Critical Care cars, which have become a vital part of the service. The cars, much like the helicopter, are staffed by one of our critical care paramedics and are equipped with the latest medical devices. The car can be deployed day and night and at the same time as the helicopter to reach more people in serious need.

All our activities across the charity are guided by our mission, vision, values and culture.

Mission, Values and Culture...

Our mission

“We save Lives”. Relieving pain and sickness for the benefit of the public, by assisting in the provision of emergency medical services and equipment, in particular the provision of an air ambulance service or other emergency transportation, primarily in Cornwall and the Isles of Scilly. We do this by raising sufficient funds to finance the service.

Our vision

A hardworking, value for money and high quality emergency service, providing excellent pre-hospital care for our patients.

Our values

Everything we do is underpinned by the values of honesty, integrity, transparency and professionalism.

To help us embed this within the organisation, we adopt the Fundraising Standards Board Code of

Practice and invest in our staff and volunteers within the boundaries of funds available.

• Teamwork: We are one team with one goal; • Respect: We treat everyone with dignity, value their contributions and help one another

to succeed; • Passion: We are committed in mind, body and spirit; • Excellence: We aspire to be the best in everything and strive for continuous improvement; • Communicate: We will communicate with our people so they are informed of all important

matters in a timely way, whilst also recognising that some matters are personally or commercially confidential;

• Environment: We will strive to provide great spaces to work in, and we will use local suppliers and where possible recycled or sustainable materials in procurement.

Our culture

Cornwall Air Ambulance is a great place to work, where people are inspired to be the best they can be. We will provide and develop strong leadership and we will actively ensure the health and wellbeing of the whole team, creating a working environment where every individual is appreciated and enabled to maximise their efficiency and enjoyment of their role.

We are passionate about our work and the service we provide and are committed to building a future where the highest quality of patient care is at the heart of all that we do.

Role Description and Person Specification

Fundraising Officer - Trusts and Grants

Salary Circa £19,000 dependent upon experience (Pro Rata) Reporting to the Fundraising Manager Philanthropy 22.5 hours per week Based at Charity Headquarters Newquay Key relationships internal Key relationships external

• Fundraising Manager Philanthropy Trust and Grant fund managers

• Fundraisers Companies & SME’s

• Comms and Marketing team Competitor charities T&G’s

• Volunteers IOF

• Aircrew team Retail Cornwall Air Ambulance has been flying for 30 years, attending to over 27,000 adults and children in need of urgent medical attention. Our highly-trained aircrew are on average on scene within 12 minutes on a 999 call being made and fly patients to specialist departments in various hospitals including Treliske, Derriford and the Bristol Royal Infirmary. Although we are an essential part of the emergency services, we do not receive any central government support and rely on fundraising and donations from individuals, community groups and businesses to keep us flying. As we enter a new exciting phase in the charity’s development we have an opportunity for an enthusiastic and motivated team player to join our fundraising team at our air base in Newquay. The Fundraising Manager for Philanthropy, will have a fantastic opportunity to apply their experience through the most important campaign in the history of the charity so far and help build sustainable fundraising for the future. As part of a team, the post holder will enjoy a high degree of autonomy but will also be a part of a management network in a supportive culture, where everyone is Proud to be Cornwall Air Ambulance. The role is crucial to the success of the fundraising objectives. The post holder will demonstrate a proven track record of managing a fundraising team and delivering great results.

Authority The Fundraising Officer - Trusts and Grants will report to the Fundraising Manager Philanthropy

The Fundraising department has 2 managers supervising a wide range of activities to generate income to meet the objectives of the charity. Meeting attendance may include (this list is not exhaustive)

• Meeting with trust and grant managers

• Task and finish groups and working groups

• Training meetings / team meetings

• Supervision meetings with line manager

• Meetings with aircrew Accountable for the income generation in Trusts and Grants

• Agreed each financial year as part of the budget and fundraising strategy preparations.

• Annual Income > £2.6m Budget portfolio > £130,000

Role Description and Person Specification

Principle Accountabilities of the Role This role is important to the growth and success of the charity. Its purpose is to support the charity’s fundraising activities in sourcing small, medium and major (six figures) grants from trusts, foundations and institutional / government funders in the UK, EU and globally. It will be based at the UK Head Office, outside Newquay, Cornwall and will involve project, capital and UK core-cost funding bids. The budget is set at a level that the post holder should aim to exceed.

Trust and Grants Fundraising Activities 1. Deliver trust and grants income targets for revenue and appeals. 2. Prospect pipeline for trust income - conduct intensive and comprehensive research into Charitable

Trusts, Corporate Foundations and Statutory grant-makers in the UK and abroad. 3. Create plans to identify, target activities, steward trust and grants giving organisations Develop strong,

sustainable and profitable relationships with a portfolio of trusts, identify real opportunities, sourcing meetings wherever appropriate

4. Maximising returns from existing grant-makers/supporters 5. Forecasting income from trusts and institutional funders and developing the annual trust fundraising

plans and deliver events for Trust and Grant stewardship, engagement and donor recognition. 6. Producing funding bid applications for all written applications. 7. Implementing rolling monthly application schedule to potential funders. 8. Work across the organisation to develop powerful proposals for funding, write compelling cases for

support, and complete and submit the application forms to secure grant and trust funding. 9. Ensuring all grant-based fundraising literature is kept up to date and available to members of the team. 10. Contributing to an overall increase in Cornwall Air Ambulance income by supporting the Fundraising

Manager Philanthropy 11. Reviewing and prepare specified reports linking our work and fundraising / marketing 12. Keeping comprehensive records of all trust and grant fundraising activities 13. Act as an ambassador for the charity at trust and grant events.

Management 1. Present reports and information as required for budgeting and planning purposes to Fundraising

Manager Philanthropy 2. Ensure communication between the Trust and Foundations and the PR and marketing team maximises

opportunities and return on investment. 3. Ensure Senior Leadership team are appraised of any key visits and coordinate site visits. Other 1. Act as an ambassador for CAAT at all times 2. Understand and comply with all relevant charity regulations, data protection and Cornwall Air

Ambulance policies and procedures. 3. Keep abreast of the events market, trends and best practises and use best practice and experience to

update or implement processes as required 4. Adhering to and promoting the charity’s ‘Being Proud to be Cornwall Air Ambulance Trust’ behavioural

standards. 5. Ensure that accurate and up to date supporter records are maintained in the CRM. 6. To undertake such other duties as shall be deemed appropriate by the SMT. 7. Attend fundraising events, networking and activities outside of normal working hours including

weekends and Bank Holidays as required.

Role Description and Person Specification

Person Specification

Essential

Proven track-record of success in Trust & Grant fundraising (preferably with a minimum 4 years’ experience.) Development and implementation of all trust fundraising activities Good understanding of the mechanics of management reporting Enthusiasm and passion for CAAT’s work Proven track record of achieving income against financial targets Proven experience of negotiating influencing and securing gifts from grant making trusts. Strong written and verbal communication skills and an excellent eye for detail Excellent time management and organisational skills Good coordination/multi-tasking skills and an ability to liaise with people on all levels Resourcefulness and being a self-starter who can manage his/her own workload whilst supporting the activities of others High level of numeracy Excellent written and verbal communication skills Representing an organisation to key supporters, developing new contacts and networks Understanding and commitment to the long-term vision of the charity Accuracy and Attention to Detail Carrying out research Writing and Presenting Reports Excellent Microsoft Office skills, particularly Word, Excel and Power Point IT, MS Office, Outlook, CRM Database software Ability to work as part of a team Organising fundraising events Ability to meet deadlines and prioritise Project management skills Hold a full driving licence

Desirable

IOF Diploma Knowledge of website CMS and social media platforms Experience of capital appeals Experience of direct marketing Experience of developing budgets Degree level qualifications Working knowledge of Donor Strategy CRM

How to apply

Complete the application form and send it together with a supporting statement explaining why you feel you would be a suitable candidate for the role to: Debbie Henshaw at Cornwall Air Ambulance Trust Debbie@cornwallairambulancetrust.org

Closing date for applications: 5pm Friday 09 March 2018 Interviews: w/c 19 March 2018

Maybe not this vacancy? Then why not join us as a volunteer?

We are glad that you’re thinking of joining our team. If you would like to know more about becoming a volunteer visit our website Cornwallairambulancetrust.org or send an email to Volunteering@cornwallairambulancetrust.org