Trust me_yes_no_maybe

28
TRUST ME! YES / NO / MAYBE? Günther Kainz | Competence Center for Nonprofit Organizations and Social Entrepreneurship |

description

Trust maters for organizational and personal success!

Transcript of Trust me_yes_no_maybe

Page 1: Trust me_yes_no_maybe

TRUST ME!YES / NO / MAYBE?

Günther Kainz | Competence Center for Nonprofit Organizationsand Social Entrepreneurship |

Page 2: Trust me_yes_no_maybe

Agenda

(1) What do you trust in?

(2) Who wants to be a trust millionaire?

(3) What are the foundations of trust?

(4) How trust can be measured?

(5) What are recipes for trust?

Page 3: Trust me_yes_no_maybe

What do you trust in?

Page 4: Trust me_yes_no_maybe
Page 5: Trust me_yes_no_maybe
Page 6: Trust me_yes_no_maybe

Trust can be defined with …

A: Firm belief in the reliability,

truth, ability, or strength of

someone or something

B: One party (trustor) is not

willing to rely on the actions of

another party (trustee)

C: Having no faith or to have

doubtful expectation of someone

or something

D: Arrangement in which one's

property or money is illegally

held or managed by someone

50:50 100 %

80 %

60 %

40 %

25 %

10 %

0 %

Quiz 1/3

Page 7: Trust me_yes_no_maybe

What term/s is/are contrary to trust?

A: Confidence B: Faith

C: Unsureness D: No hope

50:50 100 %

80 %

60 %

40 %

25 %

10 %

0 %

Quiz 2/3

Page 8: Trust me_yes_no_maybe

Enablers or “drivers” of trust are …

A: Fairness / Unselfishness B: Openness / Respect

C: Compassion / Empathy D: Supportiveness / Courage

50:50 100 %

80 %

60 %

40 %

25 %

10 %

0 %

Quiz 3/3

Page 9: Trust me_yes_no_maybe

What are foundations of trust?

Page 10: Trust me_yes_no_maybe
Page 11: Trust me_yes_no_maybe
Page 12: Trust me_yes_no_maybe
Page 13: Trust me_yes_no_maybe
Page 14: Trust me_yes_no_maybe

Trust and Trustworthiness

Integrity Competence Benevolence

Trustor

Place trust?

Trustee

Keep trust?

Page 15: Trust me_yes_no_maybe

How trust can be measured?

Page 16: Trust me_yes_no_maybe

Trust is good, control is better!

Control is good, trust is better!

Page 17: Trust me_yes_no_maybe

Step 1: A decides howmuch to give to B

Step 2: The positiveamount is tripledduring the handover!

How muchshould I return

to A?

How much of10 € I shouldhandover to

B?

Step 3: B decides how much return to A

A B

trust

trustworthiness

Page 18: Trust me_yes_no_maybe

Trust - Investment Game• Egoistic-orientated: A takes everything, B receives

nothing

• Pro-social-orientated: A gives B everything (10 €), for B the money is tripled (30 €) and B returns A the half (15 €) 2. …times 3 results

in 30 €. Then wesplit 50:50!

A

A

B

B

1. I keep the10 €!

2. In this case I receive nothing!

1. I give the10€!

Page 19: Trust me_yes_no_maybe
Page 20: Trust me_yes_no_maybe
Page 21: Trust me_yes_no_maybe
Page 22: Trust me_yes_no_maybe
Page 23: Trust me_yes_no_maybe

What are recipes of trust?

Page 24: Trust me_yes_no_maybe
Page 25: Trust me_yes_no_maybe

Attitude Competence Behavior

Appreciation Honesty Reliability Loyalty Fairness Humility …

Expertise Know-how Risk tolerance Big picture Mediator Bridge builder …

Page 26: Trust me_yes_no_maybe
Page 27: Trust me_yes_no_maybe

For whatever seed a man puts in,that will he get back as grain

Galatian 6:7

Page 28: Trust me_yes_no_maybe

TRUST ME!YES / NO / MAYBE?

Günther Kainz | Competence Center for Nonprofit Organizationsand Social Entrepreneurship |