Trust me_yes_no_maybe
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Transcript of Trust me_yes_no_maybe
TRUST ME!YES / NO / MAYBE?
Günther Kainz | Competence Center for Nonprofit Organizationsand Social Entrepreneurship |
Agenda
(1) What do you trust in?
(2) Who wants to be a trust millionaire?
(3) What are the foundations of trust?
(4) How trust can be measured?
(5) What are recipes for trust?
What do you trust in?
Trust can be defined with …
A: Firm belief in the reliability,
truth, ability, or strength of
someone or something
B: One party (trustor) is not
willing to rely on the actions of
another party (trustee)
C: Having no faith or to have
doubtful expectation of someone
or something
D: Arrangement in which one's
property or money is illegally
held or managed by someone
50:50 100 %
80 %
60 %
40 %
25 %
10 %
0 %
Quiz 1/3
What term/s is/are contrary to trust?
A: Confidence B: Faith
C: Unsureness D: No hope
50:50 100 %
80 %
60 %
40 %
25 %
10 %
0 %
Quiz 2/3
Enablers or “drivers” of trust are …
A: Fairness / Unselfishness B: Openness / Respect
C: Compassion / Empathy D: Supportiveness / Courage
50:50 100 %
80 %
60 %
40 %
25 %
10 %
0 %
Quiz 3/3
What are foundations of trust?
Trust and Trustworthiness
Integrity Competence Benevolence
Trustor
Place trust?
Trustee
Keep trust?
How trust can be measured?
Trust is good, control is better!
Control is good, trust is better!
Step 1: A decides howmuch to give to B
Step 2: The positiveamount is tripledduring the handover!
How muchshould I return
to A?
How much of10 € I shouldhandover to
B?
Step 3: B decides how much return to A
A B
trust
trustworthiness
Trust - Investment Game• Egoistic-orientated: A takes everything, B receives
nothing
• Pro-social-orientated: A gives B everything (10 €), for B the money is tripled (30 €) and B returns A the half (15 €) 2. …times 3 results
in 30 €. Then wesplit 50:50!
A
A
B
B
1. I keep the10 €!
2. In this case I receive nothing!
1. I give the10€!
What are recipes of trust?
Attitude Competence Behavior
Appreciation Honesty Reliability Loyalty Fairness Humility …
Expertise Know-how Risk tolerance Big picture Mediator Bridge builder …
For whatever seed a man puts in,that will he get back as grain
Galatian 6:7
TRUST ME!YES / NO / MAYBE?
Günther Kainz | Competence Center for Nonprofit Organizationsand Social Entrepreneurship |