Trust in School. Trust Human beings can fix anything with enough time and enough duct tape Except...
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Transcript of Trust in School. Trust Human beings can fix anything with enough time and enough duct tape Except...
Trust in SchoolTrust in School
TrustHuman beings can fix anything with
enough time
and enough duct tape
Except Trust
TrustIf you had to explain trust to someone who had
not heard the word, what would you say?
• Write independently-5 minutes• Share with a partner-5 minutes• Make a list of the qualities of trust you identified
School ImprovementSchools improve when the staff shares the
common belief in the nobility of their profession and value the dignity of each other, students and student’s families.
Relational trust is essential to the development of these common believes and values
Changes• Make a list of 3-5 changes that you
have seen in the past three years at your school or in your district.
Differentiating Change from Transition
• Change is not the same as Transition• Change is external, Transition is internal• Transition is the psychological process
people go through to come to terms with the new situation
• Unless Transition occurs, Change will not work
-Based on the work of William Bridges
Vision
Vision
Vision
Vision
Vision
Vision
Vision
Skills
Skills
Skills
Skills
Skills
Skills
Skills
Resources
Resources
Resources
Resources
Resources
Resources
Resources
Payoff
Payoff
Payoff
Payoff
Payoff
Payoff
Payoff
ActionPlan
ActionPlan
ActionPlan
ActionPlan
ActionPlan
ActionPlan
ActionPlan
Trust
Trust
Trust
Trust
Trust
Trust
Change
Sabotage
Confusion
Anxiety
SporadicChange
FalseStarts
Anger
Tradition does not imply trust of any kind, this is so because tradition,
as long as it prevails, may substitute
for trust…when tradition stops
playing a major roleTRUST BECOMES
CRUCIALPiotr Sztompka,1999
Relational TrustRelational Trust
Interdependent Work EnvironmentInterdependent Work Environment
Cooperation/CollaborationCooperation/Collaboration
TRUSTTRUST
Competence, Integrity, Respect, RegardCompetence, Integrity, Respect, Regard
The Importance of TrustThe Importance of Trust• Strongest Level Of Trust: 1 in 2 chances of making significant improvements in student learning
• Weakest Level of Trust: 1 in 7 chances of making significant improvements in student learning
- Bryk and Schneider
Trust in Schools: A Core Resource for Improvement
Structures/Behaviors that Structures/Behaviors that don’t build trustdon’t build trust
Distrust among parents, teachers, and Distrust among parents, teachers, and administratorsadministrators
Suspicion of “outsiders”Suspicion of “outsiders” Tensions pertaining to race, ethnicity, age Tensions pertaining to race, ethnicity, age
cohort--predisposition to factionscohort--predisposition to factions Generalized anger--patterns of withdrawalGeneralized anger--patterns of withdrawal ““Happy Talk”Happy Talk” Poor internal communicationsPoor internal communications Institutional inability to learn from experienceInstitutional inability to learn from experience Ego fragility/emotional fatigueEgo fragility/emotional fatigue Teacher isolationTeacher isolation
Trust becomes an indispensable
strategy to deal withthe opaqueness of our social environment.
Without trust we would be paralyzed and unable to act
Types of Trust in SchoolsTypes of Trust in Schools
ContractualContractual
OrganicOrganic
Social Social
RelationalRelational
Contractual TrustContractual Trust
Contractual trust is based on delineated Contractual trust is based on delineated agreements. People trust that others will agreements. People trust that others will follow the agreement. Because staff follow the agreement. Because staff members in a district work on contracts members in a district work on contracts there is some of this expectation in there is some of this expectation in schools. Because contracts can not schools. Because contracts can not delineate everything that happens in delineate everything that happens in schools this trust is commonly thwarted schools this trust is commonly thwarted when people hold differing views of what it when people hold differing views of what it means to follow a contractmeans to follow a contract
Organic trustOrganic trust
This form is described as a sense of This form is described as a sense of affinity between people who hold affinity between people who hold something in common that is bigger than something in common that is bigger than themselves. What is held in common may themselves. What is held in common may be beliefs, experiences, hopes, or other be beliefs, experiences, hopes, or other activities that provide meaning in their activities that provide meaning in their liveslives
Social TrustSocial Trust
This form of trust is based on the idea that This form of trust is based on the idea that trust has a value similar to money. It can trust has a value similar to money. It can accumulate or deplete. You can use it all in accumulate or deplete. You can use it all in one place or save it up. You can spread it one place or save it up. You can spread it over many people or hold it all for yourself. over many people or hold it all for yourself. While it is a way to think and talk about While it is a way to think and talk about trust it was not this form of trust that trust it was not this form of trust that mattered in improving schoolsmattered in improving schools
Relational TrustRelational Trust
This form of trust is discovered through This form of trust is discovered through interactions. Participants in the interaction interactions. Participants in the interaction either increase trust through the either increase trust through the interaction or decease trust through the interaction or decease trust through the interaction. If people do not interact there interaction. If people do not interact there is no opportunity to generate trust. is no opportunity to generate trust.
Relational TrustRelational Trust
Role expectationsRole expectationsPeople know what to expect of one anotherPeople know what to expect of one another Understanding of the characteristics of trustUnderstanding of the characteristics of trustDuring interactions participants demonstrate During interactions participants demonstrate
competence, integrity, personal regard and competence, integrity, personal regard and respectrespect
Demonstration in routine behaviorsDemonstration in routine behaviorsThe demonstration of the characteristics above is The demonstration of the characteristics above is
routine behaviorroutine behavior
Role ExpectationsRole Expectations
Clarify our core values is the first step in Clarify our core values is the first step in clarity of role expectations. clarity of role expectations.
Once we are clear about what we believe the Once we are clear about what we believe the goal of our work is we can clarify what we goal of our work is we can clarify what we expect from each other in achieving our goalexpect from each other in achieving our goal
RespectRespect
Genuine interest in the other person’s Genuine interest in the other person’s point of viewpoint of view
IntegrityIntegrity What you say, do and believe are alignedWhat you say, do and believe are aligned
Personal RegardPersonal Regard
Acknowledge your feelings and the Acknowledge your feelings and the feelings of othersfeelings of others
Own your partOwn your part Consideration of othersConsideration of others
CompetenceCompetence
Faith in your own abilities and in the Faith in your own abilities and in the abilities of othersabilities of others
Routine BehaviorsRoutine Behaviors
Creating norms in behavioral termsCreating norms in behavioral terms What does respect “look like”?What does respect “look like”? What does integrity “look like”?What does integrity “look like”? What does personal regard “look like”?What does personal regard “look like”? What does competence “look like”?What does competence “look like”?
Answering these questions creates a culture Answering these questions creates a culture which nurtures trust.which nurtures trust.
What are the elements of What are the elements of Relational Trust?Relational Trust?
Role Expectations clarifiedRole Expectations clarified RespectRespect IntegrityIntegrity Personal RegardPersonal Regard CompetenceCompetence
Creating a trustful environment will move your school from independent
practice to Interdependent Relationships
• From me to us• From some of the student to all of the students
• From my students to our students• From my classroom to our school• From my lesson to our lesson• From my way to our way