Trudy Kim Resume
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Trudy Thompson 182 Phillips Dr, New Maryland, NB E3C 1G2 506.262.3256 ▪ [email protected] Highlights 10+ years of experience in customer service, sales industry. Possess exceptional ability to build productive relationships, resolve complex issues and win customer and loyalty Versatile professional adept at managing multiple projects and providing exceptional customer support Management experience Committed to strengthening interdepartmental collaboration and promoting high documentation standards Good computer skills Own Transportation Work Experience Jean Coutu, Fredericton, NB (January 2014 - December 12th (Maternity Cover post) Price Coordinator/Retail Staff Member Prepare and execute price changes, update labels, create and implement sales. Create products in the POS system and perform, control and supervise on hand quantities. Electronically receive and send the store orders checking stock numbers. Scan the weekly flyer checking that all price labels are up to date and correct. Work as part of the retail sales team in dealing with customers on the floor and by telephone. Gordon Brown Estate Agents/Your Move, Chester-le-Street, UK (February 2001 - March 2012) Sales Manager/Negotiator/ Real Estate Agent/ Lettings Agent Set sales objectives and organize staff to meet the objectives Monitor Sales persons daily and weekly performance
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Transcript of Trudy Kim Resume
10+ years of experience in customer service, sales industry. Possess exceptional ability to build productive relationships, resolve complex issues and win
customer and loyalty Versatile professional adept at managing multiple projects and providing exceptional customer
support Management experience Committed to strengthening interdepartmental collaboration and promoting high documentation
standards Good computer skills Own Transportation
Work ExperienceJean Coutu, Fredericton, NB (January 2014 - December 12th (Maternity Cover post)Price Coordinator/Retail Staff Member
Prepare and execute price changes, update labels, create and implement sales. Create products in the POS system and perform, control and supervise on hand
quantities. Electronically receive and send the store orders checking stock numbers. Scan the weekly flyer checking that all price labels are up to date and correct. Work as part of the retail sales team in dealing with customers on the floor and by
telephone.
Gordon Brown Estate Agents/Your Move, Chester-le-Street, UK (February 2001 - March 2012)Sales Manager/Negotiator/ Real Estate Agent/ Lettings Agent
Set sales objectives and organize staff to meet the objectives Monitor Sales persons daily and weekly performance Understand departmental financial data making every effort to maximize present and long term
sales and gross profits Set Rental targets and communicate with prospective tenants Communicate with outside companies to have surveys and works carried out on the properties. Deal with tenants throughout their term including taking in rent and arranging repairs. General Administration Support Worked day to day in a very fast paced environment
Keith Pattinson Estate Agents, Gateshead, UK (April 2000 - January 2001)Sales Negotiator/ Real Estate Agent
Negotiated new business with prospective clients using consultative-based selling techniques
Arranging advertising to promote the property & sending out details of new properties on the market to people on your database
Making appointments and showing buyers around a property Finding buyers in a position to proceed with purchase and willing to pay an acceptable
price Referring buyers to mortgage arrangers for quotations and advice
The Child Benefit Centre (Government Office) , Washington, Tyne & Wear, UK (July 1999 - March 2000)Administrator
Provide general administrative and clerical support including mailing, scanning, faxing and copying to management
Maintain electronic and hard copy filing system Sort and distribute incoming correspondence Maintain office supplies for department
NEXT, Newcastle upon Tyne, UK (September 1998 - April 1999)Sales Consultant
Greeting customers and advising them on products providing the best customer service possible
Preparing merchandise for sale & assisting in the display of merchandise Keying in or scanning the price of merchandise Wrapping or bagging products
University of Newcastle-upon-Tyne, Newcastle-upon-Tyne, Tyne & Wear, United KingdomBachelor of Arts – Social Policy Degree
Gateshead College , Gateshead, Tyne & Wear, United KingdomDiploma General Certificate Secondary Education Mathematics A level certificates
Hermitage Comprehensive School, Chester-le-Street, County Durham, United KingdomHigh School Diploma
ReferencesAvailable upon request from both the UK and Canada
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