Basic Electronic Troubleshooting for Biomedical Technicians 2ed
Troubleshooting Electronic Resources with ILL Data
Transcript of Troubleshooting Electronic Resources with ILL Data
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TROUBLESHOOTING ELECTRONIC RESOURCES
WITH ILL DATA
Beth AshmoreMetadata LibrarianSamford University Library
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HOW MANY TIMES HAS THIS HAPPENED TO YOU?
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HOW CAN INTERLIBRARY LOAN DATA HELP?
“ILL Cancellations: the indicator species of the library . . . a species whose presence, absence, or relative well-being in a given environment is indicative of the health of its ecosystem as a whole”
- Karen Janke, 2007 OCLC ILLiad International Meeting
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EMAIL NOTIFICATION FROM ILL
Click icon to add picture
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TESTING ACCESS PATHS
•Test journal/book title access via library catalog
•Test book/article/chapter title access via library discovery layer
•Test book/article/chapter title access via Google Scholar
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WHAT KINDS OF PROBLEMS WERE IDENTIFIED?
Three core problems:
• Data are incomplete or inaccurate.
• Bibliographic metadata and holdings data are not synchronized.
• Libraries receive data in multiple formats.
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DATE INCONSISTENCIES BETWEEN SOURCE AND
TARGET
Problem: Data are incomplete or inaccurate
Source Date:December 2007dddd-dd
Link Resolver Date:January 1, 2007dddd-dd-dd
Date passed: 2007
Target Date:January 1, 2007dddd-dd-dd
Date passed: January 1, 2007
Article not found because no such
article/page number exists in the January 2007
issue.
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CORRECT METADATA SEARCHED INCORRECTLY
Problem: Data are incomplete or inaccurate
Source Enumeration:Issue 2
Link Resolver Enumeration:Issue 2
Enumeration passed:Issue 2
Target Enumeration:v. 2
Enumeration passed:Issue 2 Article not found
because no such volume exists for this journal and the search fails.
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GOOGLE SCHOLARProblem: Bibliographic metadata and holdings data are not synchronized
?
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GOOGLE SCHOLARProblem: Bibliographic metadata and holdings data are not synchronized
?
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GOOGLE SCHOLARProblem: Bibliographic metadata and holdings data are not synchronized
?
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GOOGLE SCHOLARProblem: Bibliographic metadata and holdings data are not synchronized
?
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BURIED OPEN ACCESS LINKING AND INEFFECTIVE
RESOLUTION
Problem: Libraries receive data in multiple formats
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BURIED OPEN ACCESS LINKING AND INEFFECTIVE
RESOLUTION
Problem: Libraries receive data in multiple formats
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BURIED OPEN ACCESS LINKING AND INEFFECTIVE
RESOLUTION
Problem: Libraries receive data in multiple formats
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BURIED OPEN ACCESS LINKING AND INEFFECTIVE
RESOLUTION
Problem: Libraries receive data in multiple formats
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BURIED OPEN ACCESS LINKING AND INEFFECTIVE
RESOLUTION
Problem: Libraries receive data in multiple formats
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WHAT’S THE WORKFLOW?• Email
ineffective• ILLiad provide
more data
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WHAT’S THE WORKFLOW?• Email
ineffective• ILLiad provide
more data
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WHERE ELSE CAN THE DATA TAKE US?
• Library instruction/outreach
• More partnership with ILL
• Interface design
• New ideas about handling open access and print holdings
• Great training for knowledgebases and link resolvers
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REFERENCES Ashmore, B., Allee , E. and Wood, R. (2015) Identifying and Troubleshooting Link-Resolution Issues with ILL Data, Serials Review, 41:1, 23-29, DOI: 10.1080/00987913.2014.1001506
Kemperman, S. S., Brembeck, B., Brown, E. W., de Lange-van Oosten, A., Fons, T., Giffi, C., Levin, N., Morrison, A., Ruschoff, C., Silvis, G. A., & White, J. (2014). Success strategies for electronic content discovery and access: A cross-industry white paper. Dublin, OH: OCLC. Retrieved from http://www.oclc.org/content/dam/oclc/reports/data-quality/215233-SuccessStrategies.pdf
Janke, K. L. (2007, March). The $64,000 question answered: Why do patrons place ILL requests for items that the library already owns? Paper presented at the OCLC ILLiad International Meeting, Virginia Beach, VA. Retrieved from https://scholarworks.iupui.edu/handle/1805/901?show=full
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QUESTIONS? Beth [email protected]