FLOWCHART FOR TROUBLED PROJECTS

STARTRealise Requirements (Properly)

YES

NO WILD ENTHUSIASM (AGAIN?)Insanity? "New Broom Sweeps Clean" syndrowm

INSANITY - SAME AS LAST JOBDefine Success/Failure/'Trouble"

DEJECTIONMechanism for Escalation?

REALISE REQUIREMENTS (Better late than never) YESIs 'Complete' defined?

NO

DISILLUSIONMENTCHAOS / CONFUSION

BARGAINING Success/Failure Criteria Defined?NO DENIAL

Shooting Messengers leads to 'heads downYES culture

SEARCH FOR GUILTY

Political Projects DENIAL AMBITIOUS PROJECTS Realisation of RequirementsYES

NO NO SHOCKAccusations of 'negativity'Beware 'the sky is falling'

YES

Nerve to say "NO" ANGER"Too big to Fail" "Throw Resources to fix" syndromeMoral Fortitude of Leadership tested

NO

YES Realise Requirements

BARGAINING

DENIAL / ANGER

DEPRESSIONExternal HERO seeks glory

NOYES DEPRESSION / ANGER

NO DENIAL SHOCKANGER

BARGAININGYES

PROMOTION OF NON-INVOLVED

REALISATION OF REQUIREMENTS

Project team defensive ACCEPTANCESacking of innocent Alignment

NEED FOR PROJECT / BUSINESS CASE

PROJECT EXECUTION (Execution Plan, M&C, Reports/Escalation Criteria, Change Control)

PROJECT PLANNING (Baseline, Sequence, Dependency, Constraint, Risk, WBS/OBS/CBS/TBS)

ASCERTAIN REMEDIATION REQUIRED PLUS BUDGET (Time/Cost/People)

PROJECT INITIATION (Project Charter, Authority, Procurement Model) / Funding)

CLOSE OUT PROJECT

ABANDON

ISSUE REPORT TO PM/PD

FORMULATE RECOVERY PROJECT TO BE IMPLEMENTED & EXECUTED

DEVELOP RECOVERY PLAN, PRIORITIES, PEOPLE, TIME/COST, TRAINING

INTERIM REVIEWS OF REPORTS, COMPLIANCE WITH GOALS, TEAM EVALUATION, EXECUTION.

ASCERTAIN ASPECTS TROUBLED (Planning, Scope, Quality, Comms, Risks, Team, Client)

DEFINE REQUIREMENTS FOR RECTIFICATION / ACTION PLAN

SEEK AUTHORISATION FOR CHANGE/FURTHER WORK

LESSONS LEARNED, FEEDBACK TO ONGOING PROJECTS, ORGANISATIONAL LEARNING

AMEND PROJECT DOCUMENTATION / ORGANISATION (WBS/OBS/CBS/TBS/RBS, schedule, org structure)

TRAINING SESSIONS, ORGANISATIONAL ALIGNMENT, ASSISTANCE AS REQ'D

PROJECT REFORMULATION STRATEGY + DEALING WITH EXISTING PROJECT

ALTERNATIVE DELIVERY MECHANISMS (Rescope, Repackage, Re-contract)

FINALISE RECOVERY PLAN/STRATEGY

INCEPTION PLAN (Communicate to relevant parties, training sessions, organisational change)

MODIFY AS REQUIRED

VERIFY REVIEW & RECOMMENDATIONS - Root Causes & possible solutions

CONSULT 'RELEVANT' STAKEHOLDERS / PROJECT TEAM MEMBERS (Task Force?)

COMPLETE?

TROUBLED?

Is Project Recoverable in current context?

Essential Project?

OK?

Acceptable to Project Sponsor?

OK?

Business Case review req'd?