1

TRIPLE

PHONE CARD DISPENSER

OPERATIONS MANUAL SERIES AC503/504-(V)

American Changer Corp. Parts & Service:(888)741-98401400 NW 65th Place Sales:(800)741-9840Ft. Lauderdale, FL 33309 Fax:(954)917-5204

Internet Address: www.americanchanger.com

Table of Contents

SECTION A: SET-UP & INSTALLATIONUncrating & Setup 3Filling the Card Dispenser 3Setting up card pricing 3Setting the voice interval 4Optional Voice Board 4Setting VB for English ONLY! 4 Fuse 4Indicator Lights 4Wiring definitions 4Functional Descriptions 5Adjusting the card dispenser card size forother thickness cards 6

SECTION B: VALIDATOR INFOCoinCo Validator Error Codes 6Clearing a bill jam 8Setting the bills accepted 9-10Cleaning the bill acceptor 10-11

SECTION D: TROUBLESHOOTING INFOTroubleshooting Guide 13Technical Flow Diagram 14-15

SECTION E: PARTS LISTSCabinet Parts Breakdown 16Parts DCD200 card dispenser 17Parts Bill Acceptor 18-21

CoinCo branches and Service centersare on the back cover of this manual.

Rev. DBDB-2-A Jan’04

SpecificationsOperating voltage 120 VAC +10/-15 %Power consumpt.(controller only, add card dispenser andvalidator) 10wOperating temperature 32 - 130 degrees FahrenheitInterface to Hoppers 24vdc & 12vdc 1.5 amps max.Interface to Validators 120vac .5 amps max.

WarrantyThe CoinCo MAGPRO Dollar Bill Validator is warranted for

two years from date of purchase.COVERED¥ Defect in workmanship or material.NOT COVERED¥ Damage caused by physical abuse.¥ Misapplication.¥ Vandalism.¥ End users attempt, on his own to repair item.¥ Cleaning maintenance.

It is the End User’s responsibility to follow cleaningmaintenance procedure outline on pages 13-14.

Any unit coming in for repair requiring only a cleaning willbe charged a flat rate of $65.00 plus shipping and handling.

Dispensing System and Logic BoardThe dispenser and logic board is warranted

for one year from date of purchase.COVERED¥ Defects caused by material or workmanship.NOT COVERED¥ Damage caused by physical abuse.¥ Misapplication.¥ Vandalism.¥ End Users attempt, on his/her own to repair.

A Return material authorization number (RMA#) must beobtained before returning a unit for repair . A copy ofinvoices must accompany any and all warrantee work.

2

Attention Please:

To ensure the most trouble-free machine operation, we recommend plugging all our machines into aDEDICATED AC outlet. (This means there are no other machines on location plugged into the sameAC line.) A simple way to check if this is true is to turn off the breaker at the fuse box associatedwith our machine. No other machines on location should lose power or turn off.

American Changer is now building in a Surge Suppressor on every main logic board made afterSeptember 1st, 1998. This will help eliminate power related noise problems for our customers. Itwill not protect you from large voltage spikes or lightning strikes over 150VAC.

If this is a concern for your area of business, we recommend purchasing a surge protector locallyNOTE: A POWER STRIP IS NOT A SURGE PROTECTOR.

AC __________ S/N# _________________________

Tested By ___________________________

Date __________________Thank You,

American Changer Corp.

3

UNCRATING AND SET-UP

Remove your Series AC503 phone card machine from theshipping box. Open the door. (The T-handle is the screw-intype and therefor, must be turned at least 10 times counter-clockwise until it opens.) Inspect for any connectors orcomponents that may have been dislodged during shipping.The lock and keys for your phone card machine will be insidethe manila envelope along with this manual. To install thelocks, insert the cylinders into the round hole in the middle ofthe T-handle and push until they stop. Now turn the key andlock until you hear it “snap." Turn the key counter-clockwise¼ turn and remove the keys.

TEST:Before permanently installing the phone card machine, do afunctional test to verify that there is no shipping damage toyour new phone card machine(s).

Extend the power cord through the hole in the back of thephone card machine or the bottom and plug it into a grounded120vac outlet. The dip switches are already set to dispensea $5-$10-$20 card. The dollar bill acceptor is ready toaccept $1-$5-$10-$20 dollar bills.

Fill the card dispenser with at least 3 cards. On the mainlogic board turn the switch on the bottom right corner “ON".(SEE FIG. 1 ON PG.3) The rocker switch has a “1” and “0”printed on it. When the “1” is pressed down the phone cardmachine is “ON”.

FILLING THE HOPPER

When the card dispenser has less than 1 card left in it the red“Empty” LED will light on the front of the phone cardmachine. If you have disconnected your LED make sure theorange wire is going to the terminal on the LED that has thered positive mark next to it. Whenever the “Empty” LED is“ON” the validator is disabled and it will no longer acceptbills. Never fill the card dispenser with more than 200cards!1. Turn OFF the power on the main logic board.2. Cut the tie-wrap holding the “I” weight and slide it out of

the dispenser through the opening on the top. 3. Place the 3 phone cards face up into the opening. (Make

sure they are flat and stacked neatly.)4. Fill up the rest of the dispenser with the remaining cards.5. Place the “I” weight on top of the cards.6. Turn “ON” the power switch. The “Empty” LED is now

off and the dollar bill acceptor is ready to accept bills.

SETTING THE CARD PRICEThe AC503 phone card machine is capable of dispensing froma $1 to $160 card. Setting the cards out per dollar iscontrolled by which Dipswitches turned “ON." (Refer tofigure 1 for their location.) For example, switches #2 & #4 onthe left dip are “ON”; therefor the card price is $10 per cardfor the left dispenser. Switches #3 & #5 on the right dip are“ON”; therefor the card price is $20 per card for the rightdispenser.The following table shows how to set the dip switches for themost common card costs.

For a $5-$10-$20 card:Left Dipswitch #3 - #5 = ONRight Dipswitch #1 - #2 = ONAll others OFF!For a $1-$5-$10 Card:Left dipswitch all = OFF.Right dipswitch #1 = ONAll others OFF!

FIGURE 2(THIS IS NOT THE DIPSWITCH BANK FOR SETTING

THE BILL DENOMINATIONS. (For those dip switches go to page 10.)

For a $5-$5-$10 card:Left Dipswitch #3 = ONRight Dipswitch #1 = ONAll others OFF!For a $5-$10-$10 card:Left Dipswitch #3 - #5 = ONRight Dipswitch #1 = ONAll others OFF!For a $10-$10-$20 card:Left Dipswitch #1 - #4 - #5 = ONRight Dipswitch #1 - #2 = ONAll others OFF!

NOTE: The only way to get a duplicate set of keysmade is to save the red tag that comes between thekeys. This ID # starts with “ACC ___________”.

ON

1 2 3 4 5 6 7 8A-39

MAIN LOGIC BOARDDIPSWITCHES

BILLMETER

TRANSFORMER

ON/OFFSWITCH

AC LINECORD INPUT

EPROM CHIP

Figure

PRIMARY2 1/2 AMPFUSE

10

VALIDATORCONNECTOR

SECONDARY2-1/2 AMPFUSE

00001

DISPENSERHARNESS

CONNECTORS

4

For a $10-$20-$50 card:Left Dipswitch #1 - #4 - #5 - #6 = ONRight Dipswitch #1 - #4 = ONAll others OFF!

The AC503 Is capable of the following settings:Dispenser #1 - $1 thru $16 cards in $1 increments.Dispenser #2 - $5 thru $20 cards in $5 increments.Dispenser #3 - $5 thru $80 cards in $5 increments.Dispenser #4 - $10 thru $160 cards in $10 increments.

AC503/4-V CUSTOMERS ONLY!LEFT Dipswitches #7 and #8 are for the voice interval forthose who purchased the AC503-V. If you did not purchasethe voice option for your machine dipswitches #7 & #8 do notapply to you and should be turned OFF. These are the voicetiming intervals for the AC503-V.

“ON” “ Voice speaks every…” #7……………………………. 1 minute #8……………………………. 2 minutes #7 & #8 ………………………… 3 minutes

AC 503-V VOICE BOARD

EnglishOnlyPins.

English &SpanishPins.(Factory)

SETTING THE VOICE BOARD FOR ENGLISHSPEAKING ONLY.

On the right sidewall of the AC503-V there is a voice board.In the upper left corner of the voice board there are 3 goldpins that stick straight out of the voice board. They are hardto see without a flashlight. There is a black plastic coverslipped over the bottom two pins shorting them together. Tomake the phone card machine speak in English only, carefullypull the black plastic jumper off the bottom two pins. Now,carefully slip it over the top two gold pins (see figure 3).

PULL SLIP OFF ON

FUSEHigh voltage fuse: This is the primarytransformer AC fuse for the main logic board andthe validator. Any direct short of theTransformer or validator will cause this fuse toblow. Replace this fuse with a 2-½ amp AS fuseonly. REPLACING THIS FUSE WITHANYTHING OTHER THAN A 2 ½ AMP “AS”MAY RESULT IN A FIRE OR AN UNSAFEWORKING CONDITION!! (See fig. 1 forlocation of this fuse.)

Indicator LightsMain Logic Board:1. Green LED on: AC power applied to the logic

board. All fuses are good.2. Red LED

A. Heartbeat - 5 and 12vdc present. The phone cardmachine is in standby waiting for a bill pulse.

B. On Steady - Out of service, card dispenser errordetected.

Validator logic board:1. Red LED

A. On Steady - Standby Mode, waiting for billinsertion.

B. Flashing - Error mode, go to page for error codeinformation.

C. Off - The phone card machine “Empty” LED is lit.

WIRE HARNESS COLOR AND DEFINITIONS

Validator harness:Red - Switched Hot 120VACWhite - Neutral 120VAC.Black - 120VAC Low current validator enableYellow - +5vdc credit pulse lineBlue - -5vdc credit pulse lineOrange - +12vdc Empty LEDBrown - -12vdc Empty LED

Hopper HarnessGray - Coin counting optic status lineWhite - Low coin sense (+5vdc)Green - Coin counting optic pay out feedback lineYellow - Raw sensor output linePurple - Hopper pay out line from main logic board (+)Brown - Hopper pay out line from main logic board (-)Red - +12vdc logic board supply voltage.Black(s) -12v, 24v low coin sense groundOrange - +24vdc Motor supply voltage

F-01

G-02

SPANISHEPROM

ENGLISHEPROM

RED LED

GREEN LED

VOLUMECONTROL

KNOB

WIRE HARNESSCONNECTIONS

Figure 2

FIGURE 3

5

Functional Description of the Series AC503 ChangerTo follow along with this walk-through of your phone card

machine, fill the card dispenser with cards and turn the phonecard machine on.

1. When power is applied the validator will cycle twice.The out-of-service LED flashes then goes out. The greenLED on the main logic board comes on steady, and thedecimal point on the red LED display on the main logicboard will light then go off then flicker on once persecond in the standby mode.

2. During the power-up mode the main logic board relayclicks twice enabling power (120vac) to the validator.When this relay is not enabled it routes 12vdc ground tothe out-of-service LED. Without power to the validator,the phone card machine cannot accept bills. Since we arenot in the “Empty” mode, the red LED on the validatorlogic board is on steady.

3. When a bill is inserted into the validator bill slot, the billwill be pulled inside. The validator then compares whatthe bill looks like to its memory. After the bill isvalidated it grounds the 5vdc lines causing a pulse alongthe yellow and blue validator harness wires to pins 5 and15 of the main logic board. Each pulse stands for theamount of the denomination validated. (i.e. 1 pulse for$1, 5 pulses for $5).

4. The 5vdc pulse then travels from pins 5 and 15 to theEPROM chip (ver. D-DEBT “G”) pin #21. The EPROMupdates the meter chip (U5) (one pulse per denominationvalidated). The EPROM also divides the bill pulse by theDipSwitch settings (The EPROM reads the DipSwitchsettings during the power up mode and stores them intomemory.)

5. The EPROM then sends the card dispenser pulses out pin#17 or #18 to pin 7 of the red 12-pin card dispenser plug.This pulse travel through brown wire of the carddispenser wire harness to the card dispenser pin 8.

6. The card dispenser turns itself on with the first carddispenser pulse. The card dispenser counts the carddispenser pulses sent from the EPROM while dispensingthe card at the same time. When the amount of carddispenser pulses in equals the cards dispensed throughthe card counting optical sensor the EPROM turns thecard dispenser off.

7. The Changer returns to the standby mode with thedecimal point on the red LED display flashing once persecond until another bill is inserted.

NOTE: THE METER ON THE MAIN LOGIC BOARDCANNOT BE RESET TO ZERO!!!

Functional Descriptions of Out-of-Service Conditions

Out-of-Service conditions occur for the Series AC503 phonecard machine for the following reasons: low cards, card

dispenser fault error, validator fault, or a blown fuse.

1. Blown Fuse: an AC power spike in line voltage or a badtransformer on the main logic board can cause A blownfuse on the main logic board. If either fuse blows theindication is the green LED on the main logic board willnot light.A. Replace the fuse. If the green LED now lights then

there was a spike. B. If it does not and the fuse blows again the power

transformer is shorted. To test the transformer use avoltmeter set for ohms and measure across theprimary (40ohms) and the secondary (1.5ohms).

2. Hopper Fault: A card dispenser fault can either be ajammed card dispenser, a blocked card counting optic ora bad dispenser logic board.

1. Indications for a jammed dispenser, baddispenser logic board or blocked cardcounting optic are the phone cardmachine’s “empty LED is ON and thedecimal point on the red LED display onthe main logic board is on steady.

2. At this point the three options open are toattempt repair on your own, call yourdistributor, or return the card dispenser toAmerican Changer.

3. Validator Fault: When a validator fault occurs thevalidator’s EPROM shuts down the validator and flashesan error code via the red LED on the validator logicboard. When there is no error this LED is on steady. Thevalidator only gives bill pulses to the main logic board sothe main board never knows if the validator isn’tfunctioning. Therefore the out-of-service-LED will notlight. (Seepage 6 for validator error codes.)

4. Low Cards: The low card condition is probably the mostcommon fault. The EPROM on the main logic board isconstantly checking for low cards in the card dispenser.This is done with a low current 5vdc signal on pin #3 ofthe card dispenser output connector. The voltage thentravels down the card dispenser wire harness on the whitewire to pin #7 of card dispenser plug. The signal isapplied to micro switch. The 5v travels through theswitch. It then goes through the black wire in the carddispenser harness to pin #10 on the main logic board.A. Check continuity, (0 ohms) resistance, from pins 3

(white) and 10 (black) of the red card dispenserharness. Make sure the card dispenser is full andthe phone card machine turned off.1. If the continuity is 0 ohms, replace the main

logic board.1. If the continuity is infinity, then replace the

dispenser’s switch.

NOTE: THE METER ON THE MAIN LOGIC BOARDCANNOT BE RESET TO ZERO!!!

6

COIN CONTROLS DCD-200 CARD DISPENSER

The DCD-200 card dispenser can dispense 3.375” X 2.125”cards between .010” to .040” in thickness.The card capacity of the DCD-200 is 130 cards, based on.030” thickness.

Readjusting the card thickness of the DCD-200.1. The DCD-200 comes adjusted to .030” cards unless

specified otherwise while placing your machine order.2. Remove AC power from the AC503 machine.3. Refer to figure 4.

4. Using a #1 Phillips screwdriver, turn the set screw abovethe card adjustment arrow counter-clockwise.

5. Feed a card under the set screw by turning the whitegears on the side of the dispenser.

6. Adjust the set screw while feeding the cards until thecard comes out the front of the machine.

7. Vend 25 cards to ensure adjustment is correct.

CoinCo MAG Series Flash CodesFlash codes 1-18 may appear during normal servicing of theBA30. If more than one error or condition exists, the lowernumber flash code will appear until its respective error orcondition is corrected. The left and right sensors referencedbelow are given viewing the BA30 from the front.# of Flashes Description of Flash Codes1 Bill box full2 N/A3 Check bill path4 All bill accept switches are off5 Bill jam or sensor error6 Stacker motor/home sensor7 Transport motor/encoder sensor8 N/A9 EPROM Has Failed10 EPROM Has Failed11 Center Optic Failed12 Right Optic Failed13 Left Optic Failed14 Bill Position Sensor Error15 Right Bill Position Sensor Error16 Left Bill Position Sensor Error17 Lower Anti-Stringing Armature out of place18 Upper Anti-Stringing Armature out of place

Figure4

7

COINCO MAG50BVALIDATOR

SECTION PAGE

Removing the Bill Box 8

Clearing a bill jam 8

Setting the bill types accepted 9-10

Cleaning the sensors 10-11

Cleaning a salted unit 11

Replacing the belts 12

8

Removing the bill box.To remove the 1000 bill stacker from the CoinCo validator follow the picture below.

REMOVING A BILL JAM

From time to time a foreign object or ripped bill will become caught in the validator. Follow thepicture below to remove the item.

9

SETTING THE BILL ACCEPT DIP SWITCHES

10

CLEANING THE BILL VALIDATOR

Refer to the pictures and the procedure on the next page to clean the bill validator every 4-6months.

11

MAGPRO CLEANING: IF ANY OF THESE PROCEDURES ARE PERFORMED TO YOUR VALIDATOR AFTER IT ISRETURNED UNDER A WARRANTY REPLACEMENT, YOU WILL BE SUBJECTED TO A $65.00 LABOR FEE.

CLEANING AND MAINTENANCE:Note: Petroleum-based cleaners and freon-based propellants can damage plastic and some electronic components.Scouring pads and stiff brushes may harm the protective conformal coating on the circuit boards and can mar theplastic. These items should never be used when cleaning the MAGPRO bill acceptor.

The MAGPRO should be cleaned every 7,000bills or every 4 -6 months (or as needed,depending on the environmental conditions ofthe location). Dust can be removed with a softbrush or cloth or it can be blown out usingcompressed air.Procedure:1. Disconnect power from the bill acceptor.2. Remove the bill box and use a soft cloth to wipethe dust from around the intermediate frame andstacker plate.3. Remove the lower track.4. Using compressed air or a soft brush, blow orbrush the dust off of the optic sensors and out ofthe recessed sensor openings.5. Remove dust from around the belts and wheelson the lower housing and the sensors on the uppersensor board. The upper sensors are locateddirectly above the lower housing sensor when thelower housing is installed.6. The bill path can be cleaned to remove furtherdirt and oil using a soft cloth moistened with a mildsoap and water solution.7. Clean the magnetic head using a swab andisopropyl alcohol.8. Once the lower housing is dry, place it back intothe mainframe so that the tab on the bottom locksinto place.9. Blow the dust out of the encoder wheel and itssensors. (It may be necessary to extend thestacker plate to access the encoder wheel.Supplying power to the unit momentarily can dothis, so that the stacker plate extends.)10. Remove dust from the transport belt areas andfrom any other places of build up.11. Remount the bill box.12. Apply power and insert bills to verify that theunit is functions property.

MAGPRO CLEANING PROCEDURE FOR SALTWATER POLLUTED UNITS:Note: Petroleum-based cleaners and freon-basedpropellants can damage plastic and some electroniccomponents. Scouring pads and stiff brushes mayharm the protective conformal coating on thecircuit boards and can mar the plastic. These itemsshould never be used when cleaning the BA30 billacceptor.Procedure:1. Remove power from the bill acceptor.2. Remove the bill acceptor from the vending

machine.3. Open the bill box lid and verify that the stacker

plate is in the stand-by/home position. If it isnot in the home position, apply power andobserve that the stacker plate returns home.

Warning: If moisture is present, allow the unit todry thoroughly before applying power to avoidpossible shock hazard. If the stacker plate does notreturn to the home position, remove power andcarefully remove the bill box to avoid damaging thebill box and/or stacker plate.

4. Remove the lower housing.5. Remove the bottom cover from the lower

housing.6. Run hot water (1101/4-1401/4F) over the

lower housing from the top and bottom. Usinga soft brush, gently clean any residual salt. Usea soft absorbent cloth to clean any residue offthe lower housing. If the transformer gets wet,allow the unit to dry for 24 hours beforeapplying power.

7. Remove the front mask. Using hot water and asoft brush, clean the front mask, upper sensorboard, main frame anti-pullback levers andposition sensor mount.

Caution: The motors are not protected from water,therefore the unit must be held in a manner thatprevents water from running over the intermediateframe crossbar.8. Remove the position sensor cover on thecrossbar and carefully lift the LED from its mount.(Early models only.)Caution: Protective coating on the LED leads shouldnot be damaged. Clean all salt residue from themount, sensor hole and detector area.The detector can be seen through the sensor hole,and is located in the chassis. Replace the positionsensor cover. (Early models only.)9. Verify that the anti-pullback levers move freely

and that the spring returns them to their openposition.

10. Allow the unit to dry thoroughly.11. Clean the magnetic head using a swab and

isopropyl alcohol.12. Replace the front mask13. Replace the lower housing cover.14. Replace the lower housing into the main frame.15. Remount the bill box.16. Apply power and insert bills to verify that the

unit is functioning properly.6 OR 7 ERROR CODE FLASHESThe cleaning procedure for this common occurrenceis listed below. Just follow these steps. 1. If this code has occurred on a new machine or

one that the validators DIP switches were justchanged, Ensure that all the white plugs on theside of the validator board away from the redLED are plugged in securely.

2. Remove the bill box.3. Turn the Changer ON then OFF in an attempt

to stop the metal push plate so that it COASTSinto the fully outward position.

4. Using an air compressor or a can ofcompressed air blow out the area behind thepush plate until it is completely free of all dustand lint.

5. Turn the changer power back on so that thepush plate returns to the inward position. Ifthe same error code persists, repeat steps 1 -3 concentrating on the top center area behindthe plate.

2. Replace the bill box.

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6. REPLACING THE BELTS

Every 2-3 years the belts on the CoinCo will wear out. To replace them, remove the validatorcomponents down to the picture show. Refer to the parts diagram at the end of the manualfor help getting to this point.

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NOTE: Before starting this procedure ensure the phone card machine is plugged in, the ON/OFF switch is on,The card dispenser is full of cards, and all wire harnesses are connected securely and correctly.

The wires exiting the red connectors should point away from the board! Start Here!

For a more detailed trouble shooting information proceed to the next section!FOR TECHNICAL SERVICE OR TO OBTAIN A RETURN AUTHORIZATION NUMBER

CALL (888) 741-9840ANY REPAIR RETURNED WITHOUT A RETURN AUTH. # WILL BE REFUSED!

TECHNICAL FLOW DIAGRAM FOR THE AC503 SERIES

The main logic board is reading acard dispenser hard fault or a “No

card dispenser found” fault.1. Ensure the card dispenser is

plugged in firmly in the back tothe card dispenser plate.

2. Someone has jammed a foreignobject into the output optic fromthe front card slot of themachine.

3. Replace the card dispenser.4. Replace the card dispenser

harness.5. Replace the main logic board.

NO

Does the meter onthe Main Logic

Board count up?

1. Replace the dollar bill acceptor.2. Replace the dollar bill acceptor wire

harness.(Check the yellow & blue wires)

The validator logicboard is flashing

an error code.Refer to pg. 6 forcode definitions.

YES

Refer to page 7and clean the

validator.

The main logic board is readinga low coin indication.

1. Make sure the card dispenseris plugged securely into itsconnector.

2. Ensure the low card switchhas not lost its activatinglever.

3. Replace the card dispenser.4. Replace the card dispenser

harness.5. Replace the main logic

board.

The main logic board is receivingthe bill pulses but the card

dispenser is not receiving the payout pulses.

1. Ensure the dispenser harness isplugged in firmly in the back tothe card dispenser.

2. The card dispenser is jammed.Refer to pg. 5 to repair the carddispenser.

3. The card dispenser harnessconnector is faulty.

4. Replace the card dispenser.5. Replace the card dispenser

harness.

Are all 3 “Empty”LED on the front of

the machine lit?

One of the two 2-1/2amp fuses are

blown.If fuse blows againreplace the Main

Logic board.

NOYES

Will the validator try topull in a bill then reject it?

NO

YES

Is the green LED liton the main logic

board?

NO

Is the light up display onthe main logic board on

steady?

YESYES

YES

NO

NO

YES

Will the validatoraccept a bill and stack

it in the bill box?

14

Problem:

A. The phone card machine is

completely dead. (Thegreen LED on the main logicboard is not lit.)

B. The “Empty LED is lit.

C. The green LED on the mainlogic board is lit but thelight up display never lights.

D. The dollar bill acceptoraccepts and stacks themoney but the bill meternever counts up.

F. The dollar bill acceptor stacksthe bills, the meter counts up,but the card dispenser doesnot pay out.

G. Bill validator will not pull in the bill and the

“Empty” LED is not lit.

Solution:

1. Ensure the phone card machine is plugged in.2. Ensure the on/off switch is rocked to the (1) position (down).3. Unplug the female end of the line cord from the main logic board AC

connector and plug it in again tightly.4. Measure the AC voltage at the outlet or check the breaker/fuse box.

You can also plug another item into the AC wall outlet to ensure thereis power present at the outlet.

5. Inspect the AC line cord for cuts or abrasions.6. Check both fuses on the Main Logic Board.7. Replace the main logic board.8. Replace the line cord.

1. Ensure the card dispenser is not out of cards. 2. Check the card dispenser wire harness that extends from the back of

the card dispenser to ensure it is plugged in firmly.3. Check the card output slot for foreign material.4. Replace the card dispenser.5. Replace the card dispenser wire harness.

1. Bad 5 or 12vdc regulator on the main logic board.2. The card dispenser is shorted.3. Replace main logic board.4. Replace card dispenser.

1. Check continuity and for pin damage to the blue and yellow wires on thevalidator harness.

2. Replace the validator wire harness.3. Replace the validator.

1. Ensure the dip switch settings are still correct. (#2 & “4” “ON” only)2. Check the continuity of the brown and purple wires on the card dispenser

wire harness.3. The card dispenser is jammed. Go to pg. 6. To unjam the card

dispenser.4. Replace the card dispenser wire harness.

TROUBLESHOOTING GUIDETO USE THE TROUBLESHOOTING GUIDE, MATCH UP THE PROBLEM, THEN FOLLOW THE

SOLUTION SUGGESTIONS. After every step re-try operating the changer to see if the problem has beensolved.

15

PROBLEM:H. The dollar bill acceptor

pulls in the bill slightly thenrejects it.

I. The dollar bill acceptor red

status LED flashes a “5”error code.

J. The dollar bill acceptor redstatus LED flashes a “6 or7” error code.

K. The dollar bill acceptors red

status LED is on steady butit still will not accept thebill.

L. The red “empty” LED on

the outside of the phonecard machine is on, the redstatus LED on the mainlogic board is flickering onand off normally, and thecard dispenser is full ofcards.

FOR TECHNICAL SERVICEOR TO OBTAIN A RETURN

AUTHORIZATION NUMBERCALL (888) 741-9840

SOLUTION:

1. Clean the validator. (pg. 11)2. Remove the lower housing (pg. 9) of the dollar bill acceptor. Ensure the

center wheel spins freely. Push straight down on it slightly to loosen. 1. Clean the validator optic LED’s. (See pg. 9)2. Ensure that all the wire harness plugs are plugged firmly into their

white female sockets.3. Turn to the back page of this manual and check for a Coin Acceptors

branch in your area to repair your dollar bill acceptor.

1. Take the bill stacker off the dollar bill acceptor. Cycle the power on /off using the switch on the main logic board and coast the silver pushbar so that it stops in its fully extended position. Blow out the areabehind the push bar with high pressure or canned air. Concentrate onthe encoder wheel in the area top center behind the push bar.

2. Turn to the back page of this manual and check for a Coin Acceptorsbranch in your area to repair your dollar bill acceptor.

1. Pull out the lower housing, see page 9, and look for somethingobstructing the bill path. (I.e. gum; paper tickets, cards, etc.)

2. Look inside the Plexiglas case on the side of the dollar bill acceptor.Ensure that all the wire harness plugs are plugged firmly into theirwhite female sockets.

1. Ensure the card dispenser is not out of cards. 2. Check the card dispenser wire harness that extends from the back of

the card, ensure it is plugged in firmly.3. Ensure the silver armature lever below the cards has not broken off.4. Replace the card dispenser.5. Replace the card dispenser wire harness.

ANY REPAIR RETURNED WITHOUT A RETURNAUTH. # WILL BE REFUSED!

TROUBLESHOOTING GUIDETO USE THE TROUBLESHOOTING GUIDE, MATCH UP THE PROBLEM, THEN FOLLOW THE

SOLUTION SUGGESTIONS. After every step re-try operating the changer to see if the problem has been solved.

16

PARTS LIST FOR THE AC503

AC503 PARTS LIST(SHOWN ABOVE)

1. AC5019 - CABINET COMPLETE W/ COIN CUP (#2) & LOCK BRACKET (#3).2. AC5041.1 - COIN CONTROLS DCD200 CARD DISPENSER.3. AC2063 - MAIN LOGIC BOARD.4. AC1083 - FULL FACE LEXAN FRONT.5. AC1093 - LOCK AND KEY6. AC5080 - SCREW-IN T-HANDLE.7. AC9001.1 - COINCO BILL VALIDATOR.8. AC2064.1 - SUB BOARD FOR TRIPLE / QUAD DISPENSING (NOT PICTURED)

AC503 OPTIONAL PARTS LIST(ITEMS NOT SHOWN.)

AC5043.1- CARD EXTENSION (70 CARDS)AC1043 - 450 BILL STACKERAC5035 - LIGHT-UP DOME TOPAC1091 - TILT ALARM ONLYAC5071 - BASE (PEDESTAL) AC5071.1- BASE PLATEAC5062 - VOICE BOARD W / SPEAKER

#1#3

#4

#2#5

#6#7

17

COIN CONTROLS DCD-200 DEBIT CARD DISPENSER

18

COINCO PARTS LIST

PICTURE ##1#2#3#4#5#6#7

PART #MP90-1-1MP91-1-2MP90-1-3MP90-1-4MP91-1-5MP90-1-6MP91-1-7

DESCRIPTIONMachine Screw“Snack Mask” Black PlasticMachine ScrewMain Frame, PlasticMask Gold Mounting BracketBill grounding springMachine Nut

19

COINCO PARTS BREAKDOWN

PICTURE ##1#2#3#4#5#6#7#8#9#10#10#11#12#13#14#15#16

PART #MP90-2-1MP90-2-2MP90-2-3MP90-2-4MP91-2-5MP90-2-6MP90-2-7MP90-2-8MP90-2-9MP90-2-10MP91-2-10MP90-1-11MP90-2-12MP90-2-13MP90-2-14MP91-2-15MP91-2-16

DESCRIPTIONBottom Lower Housing CoverTransformer holding hose120VAC TransformerLower Spring, Anti-Cheat LeverLower Mounting, Anti-Cheat LeverLower Anti-Cheat LeverLower Housing Assembly, CompleteBelt, CenterLower Anti-Cheat Assembly, CompletePlastic Wheels & Rubber BeltsRubber Belts ONLY (Each)Shaft, DriveSpring, MAGScrew, #4, PlasticRoller, IdlerSensor Board, LowerPulley & Hub Assembly, Complete

BELTSONLY!

MP91-2-10

20

COINCO PARTS BREAKDOWN

PICTURE ##1#2#3#4#5#8#9#10#11#13#14#15#16#17#18#19#21

PART #MP90-3-1MP90-3-2MP91-3-3MP90-3-4MP90-3-5MP90-3-8MP90-3-9MP90-3-10MP90-3-11MP90-3-13MP90-3-14MP91-3-15MP90-3-16MP90-3-17MP90-3-18MP90-3-19MP90-3-21

DESCRIPTIONDust CoverUpper Transport & Hub Assembly, CompleteMotor, Transport & Gear Assembly CompleteWheel, EncoderStacker, Push-Plate AssemblySpring, Belt TensionMotor, Stacker Assembly CompletePulley, IdlerLower Transport Pulley & Hub AssemblyBelt, Upper HousingFrame, Upper HousingSensor Board, Upper HousingUpper Board ClipWire ClipShaft, PulleyShaft, WheelBoard, Stacker

21

MP90-4-IF

3

4

COINCO PARTS BREAKDOWN

PICTURE ##1#2#3#4#5

PART #MP90-4-1MP91-4-2MP90-4-3MP90-4-4MP90-4-IF

DESCRIPTIONLid, Logic board BoxBody, Logic board BoxMain Logic BoardSticker, Serial Number / WarrantyIntermediate Frame with Bearings

22

Arizona3226 S. Fair LaneTempe, AZ 85282Phone: 602-431-0632Chris Mattingly

California11618 E. Washington Blvd.Suite # JWhittier, CA 90606Phone: 562-692-3059

FLORIDATampa6704 Benjamin RoadSuite 200Tampa, FL 33634Phone: 813-249-7338Bob Wilcox

Ft. LauderdaleAmerican Changer1400 NW 65th PlaceFt. Lauderdale, FL 33309888-741-9840RMA# Needed

Georgia4215 Wendall Dr SWSuite # EAtlanta, GA 30336Phone: 404-691-2777Chuck Crockett

Illinois862 Eagle Dr.Bensenville, IL 60106Phone: 630-860-2650Mike Durec

Louisiana524 Elmwood PkwySuite 190Harahan, LA 70123Phone: 504-734-0280Frank Case

Maryland6655 Amberton DriveBay “L”Baltimore, MD 21227Phone: 410-379-2680Bill LeJune

Massachusetts60 Prospect StreetWaltham, MA 02453Phone: 781-894-4525Kevin Cole

Missouri1236 Dielman Industrial CTSt Louis, MO 63132Phone: 314-725-0100Charlie Pavia

Ohio225 Corporate CourtSuite IFairfield, OH 45014Phone: 513-874-4460Joe Steddom

TEXASDallas3031 Quebec StreetSuite 115Dallas, TX 75247Phone: 214-638-3970

Houston2500 Central ParkwaySuite “K”Houston, TX 77092Phone: 713-683-6558Steve TenBarge

Washington1020 Industrial DriveBldg. 32Seattle, WA 98188Phone: 206-575-1999Carl Goodson