Traveller Tribes 2030 - Obligation Meeters

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The Obligation Meeter Future Traveller Tribes 2030

Transcript of Traveller Tribes 2030 - Obligation Meeters

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The Obligation Meeter

Future Traveller Tribes 2030

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About Traveller Tribes

In 2015 Amadeus commissioned two studies to identify the latest traveller trends:

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About Traveller Tribes

Future Traveller Tribes 2030: Understanding Tomorrow's Traveller, The report forecasts six types of travellers, or "tribes", that will be influential in the future.

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About Traveller Tribes

The second report,Future Traveller Tribes 2030: Building a More Rewarding Journeytakes the traveller tribes and maps their behaviors to the different stages of their journey along with appropriate merchandising options.

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About Traveller Tribes

To know more about the Traveler Tribes download the reports at Amadeus.com/tribes2030.

Obligation Meeters

Cultural Purists

Reward Hunters

Ethical Travellers

Simplicity Searchers

Social Capital Seekers

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The Obligation Meeter

_ Is restricted by a need to meet bound objectives

_ Plans leisure activities around hard objectives

_ Travel dates & timing are bound by work, family and other commitments

_ Requires flexibility in corporate travel policy to tailor plans within defined budgets and other parameters

Are you an Obligation Meeter? Fill out our questionnaire and find out

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FREQUENT FLYERS

SMOOTH TRAVELLER

BUSINESSTRAVELLER

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Getting to know the Obligation Meeter

_ Favors no-hassle, choice management approach to booking

_ Prefer ability to book in advance

_ Receptive to helpful cross-selling

_ Appreciate optional leisure “bolt-ons”

Inspiration & Booking

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At the airport

_ Attracted to time-saving and reassuring check-in options

_ Prefer “fluid” airport systems

_ Value smart contingency planning services

_ Likely to use concierge services, enabling lighter & faster travel

_ Require powerful, yet easy access to Wifi

Getting to know the Obligation Meeter

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In flight

_ Value automated apps that can differentiate company vs personal expenses

_ Seek a nuanced understanding of their personal preferences

Getting to know the Obligation Meeter

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At destination

_ Will often add in some leisure to complement central objective

Getting to know the Obligation Meeter

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Purchasing behavior

Opportunity to Influence

Purchasing experience

Level of contact

Touchpoint devices

Opportunity to Influence

Degree of personalization

Inspire Shopping Booking Close to time of use

Any time

Very low Low Medium High Very high

Bundle À la carte Both

Very low low Medium High Very high

Inspiration-centric Information-centric Any

Convenience LocalLuxury & wellness

Luxury & productivity

EcologicalProductivity

Source: Future Traveller Tribes 2030: Building a More Rewarding Journey

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As an #ObligationMeetermy travel dates & timing

are bound by work, family, or other commitments

#Tribes2030

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Thank you

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