TRAVEL AGENT GUIDE - Gowayblog.goway.com › ... › Travel-Agent-Guide-For-Emails.pdfTravel Agent...

WHO are we?

Tailor-Made

Established in 1970, Goway has been a leading name in customized independent and group travel to UK-Europe, Downunder, Africa, Asia, Central and South America, and the World’s Most Idyllic Islands for over 48 years. We are one of the oldest, largest, and most experienced travel companies in North America and cater largely to world travelers (we call them Globetrotters). The diversity of our products (which include Air and Land transportation and independent and Group tours) and the specialization of our over-250 employees ensure an unparalleled experience and exceptional service for our clients.

We hand craft packages that deliver our clients the most extraordinary experiences particular to each region of the world. Our destination experts are here to help you close the sale with your client and tailor packages to suit your client’s individual needs.

EMAIL: [email protected] CALL: 800 387 8850 CHAT: gowayagent.com2

AFRICA | ASIA | CENTRAL & SOUTH AMERICA DOWNUNDER | IDYLLIC ISLANDS | UK & EUROPE

Some of Goway’s experts.

EMAIL: [email protected] CALL: 800 387 8850 CHAT: gowayagent.com 3

WHY Goway?TOP 10 REASONS TO BOOK WITH GOWAY:

EXPERIENCE

INDEPENDENT OF OTHER COMPANIES

MORE CHOICE OF EXPERIENCES

ONE-STOP-SHOPPING

TRAVEL AGENT REWARDSDEDICATED BUSINESS DEVELOPMENT MANAGERS

LUXURY COLLECTION

DESTINATION EXPERTS

BEST AIRFARES

YOUR MONEY IS SAFE

Goway has over 48 years of experience handcrafting trips to the world’s best travel destinations.

Goway is a privately-owned family company, passionately run by long-term management and staff who will be here to stand by our products and prices long after your clients return from their trip with us. Founder and President Bruce Hodge actively and passionately drives the com-pany each and every day, just as he did when he founded it after immigrating from Australia over 48 years ago.

We offer 101 destinations and over 2,200 trips on our website, as well as endless possibilities in terms of cus-tomized trips. For the destinations we specialize in, we offer you more ways to get around: self-drives, coach tours, backpacker transportation, chauffeured limou-sines, helicopters, cruises, trains, treks, safaris, and more. Remember: we are experts in private touring. Visit goway.com for more travel ideas.

Offering the best airfares, more ways to get your clients to their destination, and more itinerary choices for when they are there, Goway is a One-Stop-Shop for Globetrotters.

We offer incentives to travel agents who work with us, whether that means providing them with FAM trips to the incredible destinations we sell or a rewards card for the products we offer. Our six BDMs across Canada and the United States are

dedicated to helping travel agents find the best products for their clients and ensure seamless experiences with Goway.

Goway understands the appeal of luxury, with carefully-selected luxury trips like our Holidays of a Lifetime and premium accommodations available across the world, from massive overwater bungalows in the South Pacific to charming colonial camps on the African savannah.

Our Goway staff undergo specialized training and chan-nel their first-hand knowledge, industry experience and immense passion to create unforgettable vacations to far-flung destinations. As well, our experts have either lived or travelled extensively through the destinations they sell.

As specialists in long-haul travel, we are a top supplier for many of the world’s leading airlines, which gives us access to their best fares (whether economy, business, or first class).

Goway has properly-licensed offices in Los Angeles, Toronto, Vancouver and Sydney, and contributes to their respective consumer compensation funds. In the USA, we also provide $1 million protection as a member of USTOA.


WHAT we doWe offer over 2,200 unforgettable journeys to 101 destinations (all listed on our website), and endless possibili-ties in terms of customized trips. No other supplier in North America offers as many trips to choose from.

Our Travellers are Globetrotters

Travel Styles

Tailor - Made Itineraries

Cruise Vacations

Coach Touring

Stays of distinction/luxury

Rail Journeys

Holidays of a Lifetime

Small Group & Private Touring

Snowbird Long Stay

• Adventurous. They venture off the beaten path.• Affluent.They have the job they want and know how to spend the money they earn.• Discerning. They want and expect the best authentic experiences.• Educated. They are smart and want to learn more wherever they go.• Explorers. They seek out the unknown.• Trendsetters.They travel to the hottest long-haul destinations.• Undaunted. They won’t stop seeing the world, despite whatever world events or political upheaval occurs.Our Globetrotters are world travellers, not tourists, and they want to experience the best the world has to offer.


GroupsOnly & GowayAirGroupsOnly is the exclusive division that caters to both affinity and special interest groups of all budget levels and durations, customizing the itinerary to fit the specific

needs and interest of the group.

Why GroupsOnly by Goway

Why GowayAir

• Experienced group travel planners that have traveled extensively to all of our destinations

• Over 200 years of combined sales experience• Ongoing in-house & in-country staff training• Themed & special interest expertise• We work as your partner to ensure success• Promotional support is offered• 24/7 emergency contact line• Financial security for you & your group• Contact: [email protected]

• Operating in North America only• Over 100 years of combined experience; pricing

Worldwide Airfares• You still earn agent rewards via the Complex Desk• Has access to even more industry fares• Fast, easy, and a secure way of pricing Complex

itineraries• Contact: [email protected]


HOW can we help?At Goway we understand that it’s impossible to be the specialist to all destinations for your clients. But don’t worry that’s where we come in, you haven’t been somewhere before? No worries, it’s a simple as the below:

1. Who - is travelling2. What - is your client’s budget3. When - do they want to travel4. Where - do they want to go

Once our destination specialists have this information you can leave the rest up to us! We will help you close the sale, in fact we can even arrange for you and your client to have a three-way conversation with our destination experts.

Are located throughout North America and can offer in-store destination training, information night sessions for your clients, local marketing assistance, expo participation, and assistance building your business. (BDM’s con-tact details can be found on the back page)

Our dedicated travel agents website has a wealth of information

Head to gowayagent.com to find our one-stop-shop for travel agents and more ideas for how to grow your business with Goway.

Customized Flyers

Destination Information

Blogs

Webinars

+Prices listed are “from”, per person, based on twin-share a

nd current exchange rate on May 21 departure. Subject to a

vailability.

ESCORTED TOUR HIGHLIGHTS INCLUDE FRANKFURT, RO

THENBURG,

MUNICH, NEUSCHWANSTEIN AND LINDERHOF CASTLE

GOWAY EXCLUSIVE OFFER ON THE

ROMANTIC GERMANY

• Transfer in from Frankfurt airport to your hotel (only on day

1 of the tour)

• Transportation by car, minivan or bus during the entire tou

r

(depending on number of participants)

• English speaking tour guide during the entire tour

• Daily Breakfast

• Welcome dinner in Frankfurt, traditional Black Forest Dinn

er and typical

regional farewell-dinner in Munich

• Admission to Heidelberg, Neuschwanstein and Linderhof C

astles

• Visit to a cuckoo clock visitor center

2016: May 21, 28; June 25; July 2, 23, 30; August 27;

September 3, 24; October 1, 8, 15; 05.

FREE PRE OR POST NIGHT ACCOMMODATION ON

SELECT DEPARTURES.

*** GOWAY EXCLUSIVE - BOOK THIS TOUR FOR SELEC

T DEPARTURE

DATES AND RECEIVE A COMPLIMENTARY PRE OR POS

T NIGHT.

Includes:

DEPARTURES:

per personCA $1739

Call 1-877-469-2966 • visit www.goway.com

FOR EUROPE, GOWAY’S GOT IT...!

Goway’s Europe Specialists ONLY sell Europe

BEST AIRFARES: As a major consolidator, we work with al

l the leading airlines

flying to Europe.

SPECIALS at www.goway.com feature HOT DEALS

GALAPAGOSEARLY BIRD PRICES FOR THE

DEPARTURES: All departures in 2017BOOK BY SEP 30TH 2016

INCLUDESReturn flights to and from the Galapagos, Park fees, all ship board accommodation, island transfers, tours, local guides, all meals. See tours for exact inclusions.

Book by 30th September for any cruise on board the M/C Seaman or the M/C Sea Star for the 2017 season and save up to CA $1000*

CA$6799

*Savings are per couple based on the M/C Seaman 8 day cruise in an upper deck cabin. **Canadian savings based on current exchange rates and

subject to change. Savings will vary based on cruise length and cabin type. Booked by 30 Sep’16 for any departure and cruise length in 2017. Cannot

be combined with Galapagos promotions. Based on availability for new bookings only. CST#2016613-20 BC#833-0 / ON#15329893284 Yonge Street, Toronto, ON M4N3M7


FOR SOUTH AMERICA, GOWAY’S GOT IT...!

Goway’s Latin Specialists ONLY sell Latin America

BEST AIRFARES: As a major consolidator, we work with all the leading airlines flying to Central & South America.SPECIALS at www.goway.com feature HOT DEALS

JAPAN CAPTIVATING

*Prices listed are “from”, per person, based on twin share and current exchange rate. All packages and prices are subject to availability. Package prices based on moderate hotel prices, upgrades are available. All packages are land-only… ask us about International airfare add-ons!

BOOK JAPAN BEFORE MARCH 31.2016 AND

RECEIVE $25 ON YOUR GOWAY REWARDS CARD

FOR PER PERSON BOOKED.(VALID FOR NEW

BOOKINGS ONLY)

CULTURAL JAPAN$3249 CAD per personDiscover the cultural diversity of Japan. Ex-plore Tokyo, Hanoke, Takayama, Kanaza-wa and Kyoto.

INCLUDES: 8 nights accommodations, rail tickets, with one way baggage plan and transfers. Sightseeing and meals as indi-cated.

A TASTE OF JAPAN$1739 CAD per personSee both modern and traditional Japan, Visiting Tokyo, Mt Fuji, Hanoke and Kyoto.

INCLUDES: 5 nights accommodations, rail tickets, with one way baggage plan and transfers. Sightseeing and meals as indi-cated.

IMPERIAL TOKYO STOPOVER$889 CAD per personThis great value tour showcases the high-lights of the enigmatic and vibrant city of Tokyo.

INCLUDES: 2 nights accommodation, return airport transfers by coach, half day city sightseeing tours and meals as indicated.


FOR ASIA, GOWAY’S GOT IT….!

Goway’s Asia Specialists ONLY sell Asia

BEST AIRFARES TO ASIAMOST COMPREHENSIVE PACKAGES FOR ALL BUDGETS.BEST AGENT SUPPORT.

SEE ALL HOT DEALS at www.goway.com

under“SPECIALS”

Business Development Managers

Gowayagent.com


WHAT’s in it for you?Aside from access to incredible travel products to over 100 destinations across the world, you’ll receive incentives for the business you do with Goway. These include:

Goway Rewards Card

CompetitiveCommission

Goway escorted FAM Trips

Passport to a FREE FAM

Travel Agent Self-Educational rates

As well, you’ll enjoy the convenience of our one-stop-shop for travel agents in addition to the peace of mind of working with a trusted travel supplier. Based on independent reviews by customers on Trust Pilot, 91% of our clients rate their holidays as excellent. This level of trust ensures repeat clients who will come back to you for all their travel needs.

Simply make 6 bookings around the world and receive a FREE FAM. Refer to gowayagent.com for more details.

$5 pp Air only $10 pp Land only $15 pp Land/Air $200 pp Groups

EMAIL: [email protected] CALL: 800 387 8850 CHAT: gowayagent.com

Contact UsRENEE STANTONGeneral Manager Sales

416.322.1034 ext [email protected]

SAM COTTAR(Eastern CAN)

[email protected] ext. 5224

STEVE SPURLOCK(Western USA)


AUBREY SCHMIDT(Central CAN)


KATHI SCOTT (Mid-Atlantic USA)


SORAN PRASAD(Western CAN)


JOHN MCGONIGLE(National BDM USA)


LINDSEY VIDALSales Support

416.322.1034 ext [email protected]

Business Development ManagersCANADA USA

Quote: [email protected] Air: [email protected] quotes 10 or more: [email protected]

Customer Service: [email protected]: [email protected] VISA card: [email protected]

TRAVEL AGENT GUIDE - Gowayblog.goway.com › ... › Travel-Agent-Guide-For-Emails.pdfTravel Agent...

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