Trauma & Resiliency Centre

• LONDON • MONTREAL • • SAULT STE. MARIE •• SUDBURY • TORONTO •

WORKSHOPSCERTIFICATES IN TRAUMA COUNSELLING FOR FRONT-LINE WORKERS

• Engaging Traumatized Clients Who Avoid Attachment, Closeness and Painful Feelings

• Trauma in the Mind’s Eye: Mitigating and Eliminating Intrusive Thoughts, Flashbacks and Nightmares

• Dialectical Behaviour Therapy: The Essentials

• Cognitive Behavioural Therapy: Foundational Skills

• Putting it into Words: Writing Effective Support Letters for Refugee Claimants

• Walking the Walk: Creative Tools for Transforming Compassion Fatigue and Vicarious Trauma

LEVEL 1 CERTIFICATE IN TRAUMA COUNSELLING FOR FRONT-LINE WORKERSA SIX DAY COURSEWINTER COURSE: January 14, 15, 16, 28, 29, 30 2013 TORONTOSPRING COURSE: May 6, 7, 8, 13, 14, 15 2013 TORONTOSUMMER COURSE: June 10, 11, 12, 17, 18, 19, 2013 MONTREAL

TORONTO • MONTREAL

LONDON • MONTREAL • SAULT STE. MARIE • SUDBURY • TORONTO

The Certificate in Trauma Counselling program is designed for

experienced front-line workers (nurses, clergy, social workers,

residential workers, addiction counsellors) who provide short-term

(non psychotherapy) counselling contact with vulnerable

populations in community-based settings such as hospitals,

schools, community health centres, sexual assault centres, battered

women’s shelters, homeless shelters, addiction services, crisis

phone lines, ACT teams and short-term mental health centres.

The trauma issues experienced by clients/consumers

may include: early childhood trauma (emotional/physical/

sexual), violent crime (rape, domestic violence), work related trauma (assaults, sudden death, industrial accidents), motor vehicle accidents and chronic and terminal illness.

Participants will be given the most current information on the biopsychosocial phenomenon of trauma, and training in how to assess and respond ethically and appropriately to clients, given the parameters of the workplace. We will also examine how workers and organizations are affected by and respond to working with traumatized individuals and develop approaches to work that enhance personal and professional resilience.

Natalie Zlodre, M.S.W., R.S.W. is a trauma specialist. She is the Head of the Trauma and Resiliency Centre and Associate

Director of Training at the Gail Appel Institute - a division of the Hincks-Dellcrest Centre. Her professional focus is

in the areas of: acute trauma, complex trauma and the impact of trauma on professionals and on mental health

services. Natalie provides clinical consultation and supervision to mental health professionals in private

practice and in agencies. She is a critical incident debriefer, where she provides trauma counselling and

consultation to workplaces (homicide, suicide, industrial accidents, sudden death and violent crimes).

Natalie has a private practice specializing in working with individuals who experience complex post-traumatic

stress reactions often intertwined with disorganized attachment patterns.

CERTIFICATES IN TRAUMA COUNSELLING FOR FRONT-LINE WORKERS

LEVEL 2 ADVANCED CERTIFICATE IN TRAUMA COUNSELLING FOR FRONT-LINE WORKERSRequirement: Level 1 PLUS any selection of workshops that total 5 days of training, for example, Workshop 5, 8, and 9, totals 5 days. Level 2 must be completed within two years of completing Level 1 to receive an Advanced Certificate in Trauma Counseling.

Workshops may be taken independent of the Certificate Programs

LEVEL 1 CERTIFICATE IN TRAUMA COUNSELLING FOR FRONT-LINE WORKERS

Faculty: Natalie Zlodre M.S.W., R.S.W.

FUNDAMENTALS OF TRAUMA: Key Stress Reactions and Interventions

THE FUNDAMENTALS OF PSYCHOLOGICAL TRAUMA

IdentificationParticipants will have a comprehensive examination of the biopsychosocial

phenomenon of psychological trauma. With the use of videos of real and

fictional individuals, participants will learn to identify and understand the

range of reactions traumatized individuals may experience such as:

• Common stress reactions

• Acute Post-Traumatic Stress Disorder

• Post-Traumatic Stress Disorder

• Grief Reactions

• Complex Post-Traumatic Stress Disorder

• Borderline Personality Disorder

• Chronic frustration and misery

• Dissociative Reactions

• Anxious and Disorganized Attachment Patterns

Risk Factors

Participants will learn risk factors that make individuals vulnerable to developing PTSD

• Peri-Traumatic Risk Factors

• Nature of Trauma Experience

• Post-Traumatic Risk Factors

COMPREHENSIVE OVERVIEW OF TREATMENT APPROACHES

Assessment

The key to effective interventions of vulnerable clients is thorough

assessments. Participants will learn key questions to ask clients in

acute situations to assess and guide interventions. An overview of

key assessment instruments (APTSD, PTSD, dissociation, DID) used

by specialized trauma clinics will be presented.

Psychoeducation & Interventions

Participants will learn psychoeducational information and clinical interventions that will assist clients in adaptive coping and overcoming the debilitating effects of:

• Sleep dysregulation

• Affect dysregulation

• Hypo/hyperarousal

• Guilt, shame, blame

• Intrusive imagery/flashback/nightmare management

Resources and Treatments for Clients: Learning who to refer for what kind of treatment

Participants will have an overview of effective Rapid PTSD Treatments.

• Prolonged Exposure Therapy

• EMDR

• Cognitive Processing Therapy

• Contraindicators will be discussed

Participants will have an overview of effective treatments for clients who have Complex PTSD and clients who experience life-long frustration and misery

• Dialectical Behavioural Therapy

• Complex PTSD Treatment

FACING THE PAIN

Working with human suffering on a daily basis and being sensitive to

the despair, frustration and fear embodied in our clients does have an

impact on us as workers. In order to be effective in our work we need

to be grounded, hopeful and focused. In this session we will discuss

strategies for enhancing and maintaining our capacity to be a

conscious and resilient professional.

You will learn

• Grounding, metabolizing and containment techniques to assist

in facing, tolerating and being with human suffering

• How to work effectively with metapsychological phenomena

• Organizational strategies for enhancing professional resiliency

PLEASE NOTE: COURSE PREREQUISITES 1. This course is designed for experienced front-line workers. The course pre-requisite is that participants have a minimum of 2 years of full-

time employment working with vulnerable and or traumatized populations. The majority of previous course attendees have had between 5

and 10 years experience while 25% have over 15 years of experience.

2. The program offers explicit video images of trauma reactions and frank discussions of treating clients with trauma presentations. If you are

currently recovering from a trauma (MVA, assault, stress leave) please be aware that some of the course material may exacerbate your

symptoms. Please consider the timing and nature of this course and its impact on your healing process.

Recent years have seen advances in the treatment of intra-familial trauma. Yet, surprisingly little has focused on specific intervention strategies to help the traumatized individual who is avoidant of attachment. Many of our clients cope with traumatic attachment experiences by minimizing painful feelings, by becoming emotionally distant, and by devaluing interpersonal closeness, intimacy, and feelings of vulnerability. With individuals who adopt a self-protective, help-rejecting stance, psychotherapy can prove very challenging for client and therapist alike.

Dr. Muller will focus on therapeutic techniques he has developed specifically for this population, many of which he has included in his new book, Trauma and the Avoidant Client: Attachment-Based Strategies for Healing.

Drawing on attachment theory and research, and upon a wealth of clinical experience, Dr. Muller will show how to work with such hard-to-treat clients, how to find points of entry and ways to make contact. Using a relational, psychodynamic approach, he will consider strategies to develop the therapeutic relationship in order to help the client regain a sense of trust in others. The individual is encouraged to take interpersonal risks, to mourn losses, and to face vulnerabilities. The challenges that arise to the therapeutic relationship are used as a productive force in the treatment.

This workshop will focus on practical clinical technique. Theory is complemented by case examples and segments from treatment sessions. Role playing exercises will be used for skill building purposes.

You will learn: • How to recognize characteristics

of avoidant attachment • How to productively use

trauma-related symptoms• How to maximize client engage-

ment throughout the process• How to work with affect• How to recognize and use

client transference• How to effectively manage

and use therapist counter-transference

• How to plan for the termination phase

Engaging traumatized clients who avoid attachment, closeness, and painful feelings Robert T. Muller, Ph.D.

SAULT STE MARIE Oct 1, 2012 SUDBURY Nov. 5, 2012 LONDON Nov. 12, 2012 TORONTO April 26, 2013

Dr. Robert Muller’s award-winning book:Trauma and the Avoidant Client:

Attachment-Based Strategies for Healing will be included in your registration package.

Robert T. Muller, Ph.D., C.Psych. completed his clinical fellowship at Harvard University, after which he joined the faculty of the University of Massachusetts, and started a trauma assessment service that was oriented toward helping under-serviced members of the community. Throughout his professional career, Dr. Muller has been practicing, teaching, and supervising in the areas of trauma, attachment, and psychotherapy. He is the author of the award-winning, Trauma and the Avoidant Client: Attachment-Based Strategies for Healing, published by Norton Press. In addition, he has authored numerous scholarly articles, book chapters, and grants, and is currently lead investigator in a provincially-funded, multi-site program for the assessment and treatment of intra-familial trauma. He is on faculty as Associate Professor of Clinical Psychology at York University, as a member of the Women’s College Research Institute at the University of Toronto, and as a clinical supervisor at the Hincks-Dellcrest Treatment Centre. He has over twenty years of clinical experience in the field, and maintains an active private practice in downtown Toronto.

SUDBURY November 5, 2012Travelodge Sudbury1401 Paris St. Sudbury, ON

LONDON November 12, 2012Lamplighter Inn & Conference Centre 591 Wellington Rd, London, ON

SAULT STE MARIEOctober 1, 2012The Grand Gardens 69 Dennis St. Sault Ste Marie, ON.

TORONTO April 26, 2013 Hincks-Dellcrest Centre Gail Appel Institute 114 Maitland St, Toronto, ON

WORKSHOP LOCATIONS

This workshop is designed for experienced front-line workers (shelter workers, nurses, clergy, social workers, residential workers, addiction coun-sellors) who provide short-term (non psychotherapy) counselling contact with vulnerable populations in community-based settings. In this work-shop front-line workers and counsellors will learn effective strategies for how to who serve clients who are troubled by intrusive thoughts, flash-backs, nightmares and somatic responses.

Traumatic experiences that are frozen, stuck and unprocessed have the potential to exacerbate and generalize stress reactions. We will learn what causes certain memories to become traumatic. We will review the neurobiology of stress on memory systems and cognitive distortions that sear trauma responses in the nervous system.

Some memories are based on fear, helplessness and horror, and others memories are fortified by cognitive stuck points (guilt, shame, absorption of perpetrator messages, cultural/religious beliefs). Participants will learn effective interventions that target source traumatic memories. Participants will learn how to intervene effectively with clients given the scope of their practice such as phone lines, shelters, drop in centres, and mental health programs.

Participants will also learn about who to refer to what type of evidence based treatment for PTSD such as Prolonged Exposure Therapy, Eye

Movement Desensitization and Reprocessing (EMDR) and Imagery Rescripting and Reprocessing Therapy (IRRT).

We will also explore how we as workers are impacted by our clients’ individual and collective trauma narratives and discuss approaches to maintaining our energy, compassion and hope in working with vulnerable populations.

*Please be advised: this program offers explicit video images of trauma reactions and frank discussions of trauma related images.

You will learn:

• Manifestations of traumatic experiences

• Sources of stuck traumatic processes: cognitive distortions, neurobiological mechanisms,

• Key strategies utilized by front-line workers to mitigating and eliminating intrusive traumatic reactions (mediate hyper/hypoarousal, stabilize sleep, address cognitive distortions, responses to horror, helplessness and hopelessness, change embedded trauma narratives

• Review treatment approaches utilized by trauma specialists

• Strategies to maintain our resilience while engaging with clients/patients who suffer

Trauma in the Mind’s EyeMitigating and Eliminating Intrusive Thoughts, Flashbacks and Nightmares Natalie Zlodre M.S.W., R.S.W.

SAULT STE MARIE SUDBURY LONDON October 2 & 3, 2012 November 6 & 7, 2012 November 13 & 14, 2012

Natalie Zlodre, M.S.W., R.S.W. is a trauma specialist. She is Head of the Trauma and Resiliency Centre and Associate Director of Training at the Gail Appel Institute, Hincks-Dellcrest Centre, Toronto, Ontario. Her professional focus is in the areas of: acute trauma, complex trauma and the impact of trauma on professionals and on mental health services. Natalie provides clinical consultation and supervision to mental health professionals in private practice and in agencies. She is a critical incident debriefer, providing trauma counselling and consultation to workplaces (suicide, homicide, work place violence, sudden death and violent crimes). Natalie has a private practice specializing in working with individuals who experience complex post traumatic stress reactions often intertwined with insecure attachment patterns.

SAULT STE MARIE October 2 & 3, 2012The Grand Gardens 69 Dennis St. Sault Ste Marie, ON.

SUDBURY November 6 & 7, 2012Travelodge Sudbury1401 Paris St. Sudbury, ON

LONDON November 13 & 14, 2012Lamplighter Inn and Conference Centre 591 Wellington Road, London, ON

WORKSHOP LOCATIONS

Shelley McMain, Ph.D.

Shelley McMain, Ph.D. is a researcher, clinician and educator. She is the Head and founder of the Dialectical Behavior Therapy (DBT) Clinic at the CAMH and is an Assistant Professor in the Department of Psychiatry at University of Toronto. At the DBT Clinic she oversees the work of an interdisciplinary group of clinicians and research assistants who study treatment delivery and actively participate in the provision of services for people diagnosed with borderline personality disorder. She has published a number of journal articles and book chapters on DBT, personality disorders the treatment of people diagnosed with concurrent disorders and psychotherapy research.

Dialectical Behaviour Therapy: The EssentialsShelley McMain, Ph.D

Treatment of individuals diagnosed with borderline personality disorder usually poses significant challenges to front-line workers. Treatment is complicated by high rates of comorbidity, unremitting crises, intense anger and suicidal behaviour not infrequently engen-dering discouragement and frustration in workers. Accumulating research evidence supporting the effectiveness of Dialectical Behaviour Therapy (DBT) has resulted in this approach becoming widely viewed as a promising treatment for the management of extreme behaviours associated with borderline personality disorder.

DBT blends traditional Cognitive Behaviour Therapy with tech-niques from acceptance-based traditions. This course will increase participants’ understanding of this comprehensive psychotherapy and how to apply DBT principles and a broad range of strategies associated with this approach. In this workshop, participants will learn how to conceptualize borderline personality disorder from DBT’s compassionate, non-pejorative, biosocial theory. Specific strat-egies will be described and demonstrated so that participants will learn how to enhance commitment to treatment, balance a focus on behavioural change with acceptance, address complex clinical issues

such as self-harm behaviours, substance use and how to reduce personal burn-out.

Participants in the workshop will have an opportunity to role play difficult therapeutic situations and apply treatment strategies to specific clinical cases.

Workshop Objectives You will learn:• How to conceptualize borderline personality disorder from DBT’s

biosocial theory• To identify the function and modes of standard Dialectical

Behaviour Therapy• Practical strategies for increasing commitment and engagement• How to balance validation and change strategies• How to conduct a behavioural analysis and solution analysis of

problematic behaviours including self-harm and substance abuse• How to utilize dialectical strategies for addressing polarized

behaviour

TORONTO October 22, 2012

TORONTO October 22, 2012 Hincks-Dellcrest Centre Gail Appel Institute 114 Maitland St, Toronto, ON

WORKSHOP LOCATION

Cognitive Behavioural Therapy: Foundational SkillsHester Dunlap Ph.D.

Cognitive Behavioural Therapy (CBT) is a short-term, present focused and evidenced-based treatment that has been found to be effective with a number of applications. CBT is a core component of recommended treatments for trauma-focused therapy. In this two-day workshop, key features of CBT will be explained and demonstrated so that participants gain an excellent foundation in CBT and are able to apply CBT techniques in their clinical work with adults. Participants will learn specific CBT interventions and the application of these in the treatment for depression and anxiety disorders. Behavioural and cognitive interventions will be described including behavioural activation, cognitive restructuring, and exposure. Practical, step-by-step guidelines on implementing CBT strategies will be covered. Common obstacles and challenges when applying these interventions will also be discussed.

Participants will learn: • The rationale for a CBT approach and how to present it to clients• Behavioural interventions• Cognitive interventions• Common obstacles and challenges• Application of CBT for depression and anxiety disorders

TORONTO TORONTO MONTREAL October 29 & 30, 2012 March 18 & 19, 2013 June 13 & 14, 2013

TORONTO October 29 & 30, 2012Hincks-Dellcrest Centre Gail Appel Institute 114 Maitland St, Toronto, ON

TORONTO March 18 & 19, 2013Hincks-Dellcrest Centre Gail Appel Institute 114 Maitland St, Toronto, ON

MONTREAL June 13 & 14, 2013McGill Faculty Club and Conference Centre 3450 McTavish Street, Montreal

Hester Dunlap, Ph.D., is a psychologist and Treatment Team Head at the Work, Stress & Health

and Psychological Trauma Program at the Centre for Addiction and Mental Health, and Assistant

Professor in the Department of Psychiatry at the University of Toronto. Dr. Dunlap provides

cognitive-behavioural therapy to clients with depression and anxiety disorders. She also provides

training and supervision to students and interns.

WORKSHOP LOCATIONS

Recent changes to the refugee claim process have limited the options for many refugees who are making a claim from countries that have been officially designated as democratic. Many of the refugee claimants most affected by these changes are those who have a complex history of trauma, such as women fleeing domestic violence situations or LGBTQ individuals fleeing homophobic persecution. These events are often experienced in addition to the trauma associated with war or civil unrest. Regardless of the reason for their flight, the majority of claimants do not have access to formal assessment services and are often among those most ill served by current frameworks for conducting trauma assessments. As a result, refugee lawyers are having to rely more and more on support letters written by front line social service workers to support their client’s refugee claims. These letters are extremely important to the claim process as frontline workers are often the most knowledgeable about their client’s histories and symptoms. However, few frontline workers receive any formal training in writing letters of support and therefore the process can be daunting. This workshop is designed to assist frontline workers in writing effective letters of support for their clients who are making a refugee claim.

You will learn:

• the difference between conducting a trauma assessment and writing a support letter;

• the limitations of current frameworks for assessing trauma cross culturally;

• recent changes to the refugee claim process and how it affects refugees from different regions;

• the nature of traumatic memory and implications for the refugee claim process;

• how to understand the range of trauma presentations and provide support letters for those client’s whose presentations fall outside common sense understandings of trauma;

• the basics of body centred approaches to understanding trauma and how it can assist you in writing letters of support for your clients;

• strategies for advocating for clients, and providing psycho-education for refugee board members relevant to your client’s presentation;

• how to write letters of support that will be most effective in anticipating challenges the client may face in a hearing situation;

• resources available for establishing country conditions.

PUTTING IT INTO WORDS:Writing Effective Support Letters for Refugee ClaimantsPat Durish M.S.W., R.S.W., Ph.D. TORONTO November 26, 2012

Pat Durish M.S.W., R.S.W., Ph.D. is in private practice as a consultant, clinician, clinical supervisor and educator. Her clinical focus is the assessment and treatment of trauma. She is a lecturer at the University of Toronto where she teaches courses and conducts research in the areas of gender and violence, trauma and learning, and feminism and psychoanalysis. She has published several clinical and academic articles. She is currently pursuing certification in Sensorimotor Psychotherapy.

Dr. Durish have been providing assessments services to refugees for five years and has completed more than 200 assessments to date. She regularly works with a range of legal practitioners and agencies including Parkdale Community Legal Services, the Refugee Law Office and Downtown Legal Services. She has appeared before the Human Rights Tribunal and in the provincial court as an expert witness on trauma.

TORONTO November 26, 2012 Hincks-Dellcrest Centre Gail Appel Institute 114 Maitland St, Toronto, ON

WORKSHOP LOCATION

Walking the Walk:Creative Tools for Transforming Compassion Fatigue and Vicarious TraumaFrançoise Mathieu, M.Ed., CCC.MONTREAL May 27, 2013 TORONTO May 29, 2013

We pay an emotional price for doing the work that we do: Some of us hear difficult stories daily and are frequently exposed to traumatic details from the cases we are working on. We are not always able to help everyone who comes to us for help - the demand often outweighs what we can offer.What is the impact of this work on our own emotional well-being, on our personal life?Compassion fatigue is characterized by deep emotional and physical exhaustion and by a shift in a helping professional’s sense of hope and optimism about the future and the value of their work. It has been called “a disorder that affects those who do their work well” (Figley, 1995). Vicarious Trauma refers to the profound transformation workers experience in their world view when they work with clients who have experienced traumatic events. Helpers notice that their fundamental beliefs about the world are altered and possibly damaged by being repeatedly exposed to traumatic material. The level of compassion fatigue and vicarious trauma a helper experiences can ebb and flow from one day to the next, and even very healthy helpers with optimal life/work balance and self-care strategies can experience a higher than normal level of compassion fatigue when they are overloaded, are working with a lot of traumatic content, or find their case load suddenly heavy with clients who are all chronically in crisis.Compassion fatigue and vicarious trauma are normal consequences of

working in the helping field. The best strategy to address compassion fatigue is to develop excellent self-care strategies, as well as an early warning system that lets the helper know that they are moving into the caution zone of Compassion Fatigue.This is a highly interactive one day workshop, incorporating a combination of solo, small group and whole group activities. Topics covered will include:• Understanding compassion fatigue, vicarious trauma,

moral distress and burnout• Symptom checklist, targeting areas for strategic planning• Evaluating self-care, identifying triggers• Developing a personalised strategic plan for identifying and treating

compassion fatigue and vicarious traumaThis highly popular workshop has been offered across Canada over the past several years. Past participants have reported feeling inspired to make meaningful changes in their personal, professional and organizational lives in addition to learning practical strategies for identifying and dealing with the costs of caring.Who should attend?Helping professionals in the fields of mental health, health care, education, emergency services, corrections and law enforcement, volunteers and caregivers.

Françoise Mathieu, M.Ed., CCC. Compassion Fatigue Specialist

Françoise is director of Compassion Fatigue Solutions whose aim is to offer consulting and training to helpers on topics related to self-care, wellness, burnout and compassion fatigue. Françoise is a Certified Mental Health Counsellor with the Canadian Counselling and Psychotherapy Association and a Compassion Fatigue Specialist. Her experience stems from many years as a crisis counsellor, working in a hospital emergency ward, university counselling service and community mental health environments. Her positive outlook and commitment to helping clients grow are hallmarks of her work.Françoise is one of the leaders in Compassion Fatigue and Vicarious Trauma education in Canada. Since 2001, Françoise has given hundreds of seminars on compassion fatigue and vicarious trauma across the country to thousands of helping professionals in the fields of health care, trauma services, law enforcement, education and addiction treatment. She is the author of The Compassion Fatigue Workbook and The Compassion Fatigue Train the Trainer Workbook.

TORONTO TBA

WORKSHOP LOCATIONSMONTREAL McGill Faculty Club and Conference Centre 3450 McTavish Street, Montreal

HOTEL INFORMATIONFor special rates mention “Hincks-Dellcrest Institute”

WORKSHOP LOCATIONS

Toronto: Hincks-Dellcrest Centre Gail Appel Institute 114 Maitland St, Toronto, ON

Montreal: McGill Faculty Club and Conference Centre 3450 McTavish Street, Montreal, PQ

Sault Ste Marie: The Grand Gardens 69 Dennis St. Sault Ste Marie, ON.

Sudbury: Travelodge Sudbury 1401 Paris St. Sudbury, ON

London: Lamplighter Inn & Conference Centre 591 Wellington Rd, London, ON

WORKSHOP CANCELLATIONAn administrative fee of $40 will be charged for all cancellations. For a refund, notice of cancellation must be received in writing two weeks prior to the workshop date. After that time you may elect to receive a credit which may be applied to a future workshop of the same value used within one year of date of issue. A colleague may be substituted for attendance. No credit or refund will be given if you do not notify us in advance of the workshop date.

WORKSHOP SELECTION CHANGES Please choose your workshop selections carefully. An administrative fee of $40 will be applied to each workshop selection change.

CANCELLATION POLICY: The Institute reserves the right to cancel workshops due to under-enrollment, work stoppages, instructor illness or inclement weather. If a workshop is cancelled, the Institute is responsible for refunding only the tuition payment.

LEVEL 1 COURSE LOCATIONS

Toronto: Oakham House, Ryerson University 63 Gould Street, Toronto, ON

Montreal: McGill Faculty Club and Conference Centre 3450 McTavish Street, Montreal, PQ

LEVEL 1 CANCELLATION

This is a specialized course with a small class size. You may cancel the Certificate in Trauma Counselling and receive a refund minus a $100 deposit, or transfer to another course if we receive your request in writing ONE MONTH prior to the course start date. Please note that refunds or transfers to another course will not be accepted within one month of the course.

GENERAL INFORMATION FOR COURSE REGISTRATION & ADMINISTRATION CONTACT: Mary Anne at (416) 972-1935 x 3233, fax: (416) 924-9808 or email: mvanrooyen@hincksdellcrest.orgFOR COURSE CONTENT CONTACT: Natalie Zlodre M.S.W., R.S.W. (416) 972-1935 x 3235 or email nzlodre@hincksdellcrest.orgWORKSHOP TIME: 9:00 am to 4:00pm

CONTINUING EDUCATION CREDITS: Each participant will receive a Certificate of Participation. These may be used to qualify for eligibility for Continuing Education Credits when submitted to your own licensing board and/or professional college/association.

GROUP/STUDENT RATE–WORKSHOPS: Registrations of 5 or more individuals mailed in one envelope with one cheque will receive a 10% discount with one receipt. Students in a university or college program will receive a 10% discount. Copy of student I.D. must accompany registration.

ACCESSIBILITY STANDARDS FOR CUSTOMER SERVICE (AODA) – SUPPORT PERSONS: The Hincks-Dellcrest Centre strives to create barrier free training to all persons and therefore welcomes support persons accompanying persons with disabilities. As per our Operational Procedure Number 8-8-11, any customer attending a training session at the Hincks-Dellcrest Centre will not be asked to pay a fee for the support person accompanying them to the training session.

Toronto: Ramada Hotel and Suites 300 Jarvis Street 416-977-4823

Montreal: We recommend you check Expedia or Hotwire to get the best value

Sault Ste Marie: Quality Inn & Suites Bay Front 180 Bay Street Toll Free: 1-800-567-4421

Sudbury: Travelodge Sudbury 1401 Paris St. Sudbury, ON Toll Free: 1-866-525-9155

London: Lamplighter Inn & Conference Centre 591 Wellington Rd, London, ON 1-888-232-6747

LEVEL 2 ADVANCED CERTIFICATE IN TRAUMA COUNSELLING FOR FRONT-LINE WORKERSRequirement: Level 1 PLUS any selection of workshops that total 5 days of training, for example, Workshop 5, 8, 9 totals 5 days. Level 2 must be completed within two years of completing Level 1 to receive an Advanced Certificate in Trauma Counseling.

SELECT 5 DAYS OF TRAINING FROM THE LIST BELOW TO COMPLETE LEVEL 2 OF ADVANCED CERTIFICATE PROGRAM. WORKSHOPS MAY BE SELECTED INDEPENDENT OF THE CERTIFICATE PROGRAM. For full workshop description go to www.hincksdellcrest.org

REGISTRATION FORM One form per person. Please print clearly.

TRAUMA-FOCUSED TRAINING FOR FRONT-LINE WORKERSI HAVE READ THE FOLLOWING: o Registration fee terms o Cancellation policy o Course pre-requisites

Name:

Organization:

Position: Department:

Address: o Home o Business

City: Province: Postal Code:

Phone: Fax:

e-mail:

METHOD OF PAYMENTPayment may be made either by cheque or credit card Visa or MasterCard and must accompany the registration form. Registration by phone, fax or e-mail accepted with credit card payment only. Cheques to be made payable to Gail Appel Institute. Post-dated cheques not acceptable for early registration discount.

I wish to pay by: Cheque Visa MasterCard

Total Fee Enclosed:

Card Number:

Expiry Date:

Name On Card:

Signature:

o 1. Engaging Traumatized Clients Sault Ste Marie – October 1 , 2012 $210 $240

o 2. Engaging Traumatized Clients Sudbury – November 5, 2012 $210 $240

o 3. Engaging Traumatized Clients London – November 12, 2012 $210 $240

o 4. Engaging Traumatized Clients Toronto –April 26, 2013 $210 $240

o 5. Trauma in the Mind’s Eye Sault Ste Marie – October 2 & 3 , 2012 $295 $325

o 6. Trauma in the Mind’s Eye Sudbury – November 6 & 7 , 2012 $295 $325

o 7. Trauma in the Mind’s Eye London – November 13 & 14 , 2012 $295 $325

o 8. Dialectical Behaviour Therapy: The Essentials Toronto – October 22, 2012 $185 $195

o 9. Cognitive Behavioural Therapy Toronto – October 29 & 30, 2012 $295 $325

o 10. Cognitive Behavioural Therapy Toronto – March 18 & 19, 2013 $295 $325

o 11. Cognitive Behavioural Therapy Montreal – June 13 & 14, 2013 $295 $325

o 12. Putting it into Words Toronto – November 26, 2012 $185 $195

o 13. Walking the Walk Montreal – May 27, 2013 $225 $245

o 14. Walking the Walk Toronto – May 29, 2013 $225 $245

o 15. Frontline Workers Trauma Assessment Toronto – July 9, 2013 $185 $195

EARLY REGULAR REGISTRATION FEE REGISTRATION FEE one month before within one month of workshop date workshop date

LEVEL 1 CERTIFICATE IN TRAUMA COUNSELLING FOR FRONT-LINE WORKERS$100 non-refundable deposit is required to hold your spot. Mark X next to your selection.

o WINTER COURSE: January 14, 15, 16, 28, 29, 30, 2013 Toronto, ON o SUMMER COURSE: June 10, 11, 12, 17, 18, 19, 2013 Montreal, QC

o SPRING COURSE: May 6, 7, 8, 13, 14, 15, 2013 Toronto, ON SPRING/SUMMER COURSE: Early Registration Fee $995 - PAID IN FULL ONE MONTH PRIOR TO COURSE START DATE. Regular Registration Fee $1,200. See Cancellation policy on previous page.

REGISTER BY MAIL, PHONE, FAX, E-MAIL OR ON-LINEMAIL: Hincks-Dellcrest Centre – Gail Appel Institute, 114 Maitland Street, Toronto, ON M4Y 1E1PHONE: (416) 972-1935 x 3233 FAX: (416) 924-9808 E-MAIL: mvanrooyen@hincksdellcrest.org ON-LINE: www.hincksdellcrest.org/gai-trauma

Toronto: Ramada Hotel and Suites 300 Jarvis Street 416-977-4823

Montreal: We recommend you check Expedia or Hotwire to get the best value

Sault Ste Marie: Quality Inn & Suites Bay Front 180 Bay Street Toll Free: 1-800-567-4421

Sudbury: Travelodge Sudbury 1401 Paris St. Sudbury, ON Toll Free: 1-866-525-9155

London: Lamplighter Inn & Conference Centre 591 Wellington Rd, London, ON 1-888-232-6747

Trauma & Resiliency Centre

• LONDON • MONTREAL • SAULT STE. MARIE • SUDBURY • TORONTO •

WORKSHOPSCERTIFICATES IN TRAUMA COUNSELLING FOR FRONT-LINE WORKERS

THEHINCKS-DELLCRESTCENTRE

EDUCATION-RESEARCH-RESOURCE114 Maitland Street, Toronto, Ontario M4Y 1E1

Gail Appel Institute

EDUCATION-RESEARCH-RESOURCE114 Maitland Street,Toronto, Ontario M4Y 1E1

Please reroute if necessary!Please inform us if address or contact has changed.If undeliverable to addressee, return to sender.Return postage guaranteed.