TRANSLATION SERVICES Corporate Brochure · translation and localization needs: Should you use Apex...
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page 1 PROFESSIONAL TRANSLATION SERVICES Corporate Brochure Customer Review Rating "Excellent" ISO 17100 CERTIFIED A P E X T R A N S L A T I O N S H I G H L Y R E C O M M E N D E D since 1998
Transcript of TRANSLATION SERVICES Corporate Brochure · translation and localization needs: Should you use Apex...
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PROFESSIONAL TRANSLATION SERVICES
CorporateBrochure
Customer Review Rating"Excellent"
ISO 17100 CERTIFIED
APE
X T R A
N S L A T I ONS
HIGH
L Y R E C O M ME N
DED
since
1998
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HEADQUARTERSPlymouth, NC
ADDITIONAL OFFICELOCATIONS
Columbus, IndianaEggersdorf, Austria
Offenbach am Main, Germany
FOUNDED1998
CLIENTS10,000+
LANGUAGEPAIRS200+
APPROVED LINGUISTS
600+
Company OverviewContact Information
E-mail: [email protected]: www.apex-translations.comTelephone/Fax: (USA) 1-800-634-4880 (INTERNATIONAL) 001-252-791-9902 Fax: 1-815-461-9916Address: Apex Translations, Inc. 123 B West Water Street, Plymouth, NC 27962 USA
CompanyOverview
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Corporate SummaryApex Translations, Inc., is a medium-size translation company registered as a C-type Corporation in the state of Indiana. Apex was founded 1998 and has become a highly competitive document translation firm, catering to small and large corporations, organizations, and government agencies in the US and Europe.
The company’s headquarters is located in Plymouth, NC. Apex also has regional offices in Columbus, IN, as well as in Germany and Austria. To date, we have served more than 10,000 clients, providing translation services in more than 200 language pairs, using the linguistic and subject matter skills of more than 600 linguists.
Apex Translations, Inc., is certified to conform to the requirements of the ISO 17100-2015 quality standard.
Our Corporate Philosophy: "Top quality is produced when highly educated and knowledgeable people use advanced and appropriate
tools and processes in a skillful and cost-efficient way."
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CompetenciesYour reputation. International sales. Long-term growth.
When you need to communicate important information in a foreign language, it’s critical to choose a company that has the competencies and resources to render clear and concise translations of your documents. The following are just some of the many compelling reasons for selecting Apex as your translation service provider.
Our Services
Certified to comply with the ISO 17100-2015 quality standard.Rated A+ by the Better Business Bureau.Ranked as “Excellent” based on customer reviews by the Trustpilot independent review site. See https://www.apex-translations.com/client-reviews/.Project support available 24/7.We employ the following assets, tools, or people with specialized skill sets to meet our client expectations:• Translation Environment Tools employed to capture translations in a linguistic database (translation
memory) for later use, resulting in considerable cost savings, enhanced translation consistency, and faster turnaround time.
• Cloud-based technology that allows simultaneous translation project processing by multiple linguists, significantly improving translation quality, collaborative effectiveness, throughput time, and terminology consistency. This includes familiarity with the Smartling platform (www.smartling.com).
• Cloud-based project management platform that provides clients with full access to project status, progress, and discussion topics at any time from anywhere.
• Translation Quality Metric (SAE J2450) published by the Society of Automotive Engineers, for a concise quantification and guarantee of translation quality.
• Professionals with the language skills and subject matter experience to translate documents with linguistic, thematic, and cultural accuracy.
• Web designers and software engineers to assist with website translation/implementation and software localization/testing.
K E Y CO M P E T E N C I E S
When you work with Apex, you can expect a full complement of services to support your translation and localization needs:
Should you use Apex as your translation service provider, a designated project manager familiar with your project requirements and communication needs will shepherd your project from start to finish, ensuring high-quality document translation services and customer satisfaction.
• Document translation and editing• Translation certification• Website translation• Software localization
• Desktop publishing• Cultural competency consulting• Foreign language copy editing
A P E X , YO U R LO N G – T E R M ST R AT E G I C PA RT N E R
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since
1998
LanguagesApex’s translators work in more than 200 language pairs.
Top 10Language
Pairs
Top 10Source
Languages
Top 10Target
Languages
English to Spanish
English to French
English to Portuguese
Portuguese to English
English to German
German to English
English to Chinese
Spanish to English
English to Italian
English to Japanese
English
German
Portuguese
Spanish
Korean
Russian
Italian
Japanese
Chinese
Greek
English
Spanish
French
Portuguese
German
Chinese
Italian
Japanese
Dutch
Korean
APE
X T R A
N S L A T I ONS
HIGH
L Y R E C O M ME N
DED
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Subject Matter Expertise is Vital!
We’re not just linguists; we’re also engineers, physicians, attorneys, business executives, scholars, and professionals from various industries. We draw on our industry-specific knowledge to convert even the most demanding and complex text into
nearly any language effectively, according to its application and cultural context. Our linguistic resources and project management capabilities ensure that you receive professional, industry-specific translations of documents in the following areas:
Science and
Technology
Life Sciences
Law andIntellectual
Property
Marketing and
Advertising
Business and
Finance
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Our Quality CommitmentApex Translations, Inc., is certified to conform to the requirements of the international ISO 17100-2015 Quality Management Standard. This standard provides a formal framework for managing and improving our processes and constantly reinforcing our commitment to maximizing customer satisfaction.
This approach embraces everything we do to maintain excellent quality, including our employee training program, the 6-Sigma tools and principles we employ in our daily work, measurement of key work activities for the purpose of identifying areas requiring improvement, and our IT structure, which is designed to minimize project management error rates.
Our Customer Satisfaction ScorePricing, translation and formatting quality, customer support, and client-vendor interaction are your essential concerns as well as ours.
QA = Quality AssuranceSelection, testing, evaluation, and monitoring of qualified linguists, as well as development and optimization of our production processes.QC = Quality ControlBilingual and monolingual editing of translations as well as proofreading of texts prior to release, printing, or publication.CI = Continuous ImprovementOngoing analysis, critique, client feedbacks, and continuous improvements of our systems and processes.CS = Customer SatisfactionThe degree to which our services meet our consumers’ expectations.
We use the SAE Translation Quality Metric (Recommended Practice SAE J2450), a consistent method for measuring translation quality that is recognized throughout the industry. This practice allows an accurate determination of an Overall Document Weighted Score (ODWS), which is a quantitative assessment of a translation’s overall quality. We provide a money-back guarantee that none of our translations will ever exceed an ODWS value of 0.02.
In order to quantify our level of customer satisfaction, we have partnered with independent review site TrustPilot (https://www.trustpilot.com/), which collects regular reviews generated by our clients. The reviews we have obtained via TrustPilot have consistently resulted in an overall rating of "Excellent".
All client reviews can be found at https://www.apex-translations.com/client-reviews/.
Poor Excellent
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Our Clients
• California State University
• Columbia University Medical Center
• George Washington University
• Georgetown University
• Harvard University
• Indiana University
• Kent State University
• University of California
• Yale University
E D U C AT I O N
• B.F. Goodrich
• Chrysler
• Cummins, Inc.
• Daimler AG
• Dana Corporation
• Denso Corporation
• Eaton
• General Motors
• International Truck & Engine
• Volkswagen of America
• Yamaha Corporation
A U TO M OT I V E
• Canadian Health Systems
• Children’s Diabetes Foundation
• Cleveland HeartLab
• Columbia University Medical Center
• HealthNet
• Perkin Elmer
• Public Health Institute
• Robert Bosch Healthcare
• Visible Body
• Yale School of Nursing
H E A LT H C A R E
• Argosy Publishing
• Associated Press
• Buyer’s Lab
• Oxford University Press
• R. L. Polk & Company
• Warner Brothers
• Wiley Publishing
M E D I A
• American Bar Association
• Bressler, Amery & Ross, P.C.
• Duane Morris LLP
• Greenberg Traurig
• National Legal Research Group
• National Women’s Law Center
• Small Patent Law Group
• Taylor Wessing
• The American Trial Lawyers Association
L E G A L
• Condor Flugdienst GmbH
• Dassault Falcon Jet
• DC Aviation
• Gulfstream
• International Launch Services
• Lufthansa Technik AG
• Nippon Airways
A V I AT I O N
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Our Clients
• Centers for Disease Control
• National Science Foundation
• US Army Corps of Engineers
• US Department of Agriculture
• US Department of Defense
• US Department of Energy
• US Department of Homeland Security
• US Department of Immigration
• US Department of Justice
• US Department of the Navy
• US Environmental Protection Agency
U S G O V E R N M E N T
• Bechtel Corporation
• Carl Zeiss Corporation
• Dresser Industries
• Fenner Dunlop
• GE Power Systems
• General Electric
• Honeywell
• Ingersoll Rand
• Pantheon Enterprises
• Raytheon
• Siemens
E N G I N E E R I N G
• Char-Broil
• Chiquita Brands International
• H&R Block
• H.J. Heinz Company
• Kidde
• Kroger
• Liz Claiborne
• Pitney Bowes
• Revlon
• The Coca-Cola Corporation
• Toshiba
CO N S U M E R P R O D U C TS
• Accenture
• Bank of America
• Capital Financial Media
• Deloitte
• Deutsche Bank
• Fidelity National Financial, Inc.
• GE Capital
• Liberty Mutual Insurance
• Merrill Lynch
• World Bank
FINANCIAL & INSURANCE
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Apex Translations, Inc.123 B W. Water StreetPlymouth, NC 27962
[email protected]: 1-800-634-4880
Fax: 1-815-461-9916www.apex-translations.com
Apex Translations, Inc.P.O. Box 1216
Columbus, IN [email protected]
Phone: 1-812-342-4108Fax: 1-815-461-9916
www.apex-translations.com
GermanyApex Translations, Inc.
Seligenstädter Straße 10763073 Offenbach am Main, Germany
[email protected]: +49-(0)69-175 549 036
Fax: +49-(0)59-380 979 4202www.apex-uebersetzungen.de
European Offices
Version 10/20/2019
US OfficesAustria
Apex Translations, Inc.Höhenstraße 7-9
A-8063 Eggersdorf, [email protected]
Tel: +43-(0)3117-51 555-0Fax: +43-(0)316-231 123 6262
www.apex-uebersetzungen.at
Apex Translations, Inc.
