Translation By Design - Royal Bank of Canada Case Study
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Contact Translation By Design anytime at (831) 655-9588 or [email protected] TRANSLATION INTERPRETATION WEBSITE LOCALIZATION CROSS-CULTURAL TRAINING CASE STUDY: Royal Bank of Canada When millions (of words) are on the line When the fifth largest wealth management institution in the world, Royal Bank of Canada (RBC), required a translation partner to help them bring their weekly, monthly and annual financial market reports to a global audience they chose Translation By Design (TBD). Since 2011 RBC has trusted TBD to deliver accurate translations on tight deadlines. The partnership at a glance Royal Bank of Canada 1000+ projects since 2011 8 million+ words translated Rush projects in 4 Languages Weekly 100% on-time delivery of weekend projects, every weekend, for over 3 years Languages: Chinese, French, Spanish, German, Arabic, Russian, Portuguese, Japanese and more... Their Challenge RBC Wealth Management publishes many significant reports that require translation in order to reach high net worth investors around the globe. These include the annual World Wealth Report published in partnership with Capgemini, The Asia Pacific Wealth Report, The Global Insight Monthly, and many others. Their most challenging assignment, the Global Insight Weekly Report, arrives at COB on Friday and requires our global team to be on their toes to ensure RBC receives the report in four languages, totaling 12,000 words, with DTP, editing and proofing in just 2 days, by Sunday evening. Our Solution TBD’s President took on the project, personally overseeing the development of a global team of translators specifically for RBC. Each translator was rigorously tested for the appropriate experience in their language pair and in the financial industry (which has a language all its own). Once the language teams were assembled for Chinese, French, Spanish, German, Arabic, Russian, and Portuguese the TBD team worked with RBC to create a style guide for all of their reports along with a detailed workflow, technology and security management process. FTP and password protected client portal was established to ensure RBC’s proprietary financial report data is secure. MemoQ translation management platform was deployed to manage the volume of reports and global translation teams. The result is a track record of 100% on-time delivery of more than 1000 financial reports and other documents since 2011. TBD Advantage RBC is able to leverage the expertise and technological advantages offered by TBD; A global team of translators, typesetters, editors, project managers and technologists; A secure ecosystem for sensitive financial report data; MemoQ translation management platform, translation memories and terminology database; A highly responsive team that is available seven days a week. Client Feedback “We are truly thankful for the Translation by Design team and the great service, support and input they have provided RBC over the past several years. They stepped in at a time when we needed quality translation services for a global audience and TBD delivered with great quality and have always met agreed upon timelines.” 2-Day Projects Every Weekend and More world 2014 world Wealth Report 2014 全球 財富報告 2014 Rapport sur la Richesse dans le MONDE MONDE -Colin McDarmont - Sr Manager, Business Initiatives, Marketing and Strategy at RBC Wealth Management
Transcript of Translation By Design - Royal Bank of Canada Case Study
Contact Translation By Design anytime at (831) 655-9588 or [email protected]
TRANSLATIONINTERPRETATIONWEBSITE LOCALIZATIONCROSS-CULTURAL TRAINING
CASE STUDY: Royal Bank of CanadaWhen millions (of words) are on the lineWhen the �fth largest wealth management institution in the world, Royal
Bank of Canada (RBC), required a translation partner to help them bring
their weekly, monthly and annual �nancial market reports to a global
audience they chose Translation By Design (TBD). Since 2011 RBC has
trusted TBD to deliver accurate translations on tight deadlines.
The partnership at a glance
Royal Bank of Canada
1000+ projects since 2011
8 million+ words translated
Rush projects in 4 Languages Weekly
100% on-time delivery of weekend projects, every weekend, for over 3 years
Languages: Chinese, French, Spanish,German, Arabic, Russian, Portuguese, Japanese and more...
Their Challenge
RBC Wealth Management publishes many signi�cant reports that require translation in order to reach high net worth investors around the globe. These include the annual World Wealth Report published in partnership with Capgemini, The Asia Paci�c Wealth Report, The Global Insight Monthly, and many others. Their most challenging assignment, the Global Insight Weekly Report, arrives at COB on Friday and requires our global team to be on their toes to ensure RBC receives the report in four languages, totaling 12,000 words, with DTP, editing and proo�ng in just 2 days, by Sunday evening.
Our Solution TBD’s President took on the project, personally overseeing the development of a global team of translators speci�cally for RBC. Each translator was rigorously tested for the appropriate experience in their language pair and in the �nancial industry (which has a language all its own). Once the language teams were assembled for Chinese, French, Spanish, German, Arabic, Russian, and Portuguese the TBD teamworked with RBC to create a style guide for all of their reportsalong with a detailed work�ow, technology and security management process. FTP and password protected client portal was established to ensure RBC’s proprietary �nancial report data is secure. MemoQ translation management platform was deployed to manage the volume of reports and global translation teams.
The result is a track record of 100% on-time delivery of more than 1000 �nancial reports and other documents since 2011.
TBD AdvantageRBC is able to leverage the expertise and technologicaladvantages o�ered by TBD; A global team of translators, typesetters, editors, project managers and technologists; A secure ecosystem for sensitive �nancial report data; MemoQ translation management platform, translation memories and terminology database; A highly responsiveteam that is available seven days a week.
Client Feedback
“We are truly thankful for the Translation by Design team and the great service, support and input they have provided RBC over the past several years. They stepped in at a time when we needed quality translation services for a global audience and TBD delivered with great quality and have always met agreed upon timelines.”
2-Day Projects Every Weekend and More
world2014
worldWealth Report
2014
全球財富報告
2014
Rapport sur la Richesse dans le
MONDEMONDE
-Colin McDarmont - Sr Manager, Business Initiatives, Marketing and Strategy at RBC Wealth Management
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