Translating YourStarbucks Experience

Customer Experience Champion “At Starbucks, hundreds of customers come through our doors each day! It’s my job to help them efficiently, with a positive attitude and if something isn’t right, I listen and find a solution.”

“I build relationships with customers by delivering a personal and memorable experience.”

Versatile Multi-tasker“I am cross-trained to work in multiple positions throughout the store, each with a variety of responsibilities.”

“Because our stores are such dynamic environ-ments, I am flexible and able to manage through ambiguity.”

Collaborative Communicator “I work with a large team that have a wide range of backgrounds and experience, I know how to successfully communicate with a diverse group."

“We work as a team and that means I contribute ideas and give feedback to my leaders as well as peers.”

Quality Controller“There are so many beverage combinations at Starbucks and I know the recipes and routines to make them just the way our customers like them."

"Throughout my shift I take steps to help maintain food safety, cleanliness standards and safety and security measures in the store."

Proactive Learner "Starbucks is an innovative company and I contin-uously learn about new food items, merchandise, beverage recipes and promotional offers."

"I have two performance and development con-versations with my manager each year where I discuss my work performance and share feedback."

Coach"My store hires many new partners each year and I help provide guidance and encouragement to new team members."

As a Starbucks partner you’ve gained highly sought after skills that can help you advance your career, whether in retail or a different field. The key is being able to translate your skills to the new role or field you want to move into. Here are just a few in-demand skills partners might highlight during an interview, but you can brainstorm more based on the requirements of that next role!