Transforming law firms through change

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All About Change Coaching, Consulting, Mentoring. Support for professional service firms

description

A brief review of our seminar for law firm leaders, outlining the successful methodology used for sustainable change. Lawyers are trained to sport risk, and mitigate it, Change is risky. So managing the different mindset is a challenge. This presentation combines John Kotter's Eight Steps to Change (with one additional one from us), Anthony Greenfield's Five Forces of Change, and Kurt Lewin's Force Field Analysis. We hope you enjoy it. Please contact us for the speaker notes, or to discuss - or even challenge - our thinking.

Transcript of Transforming law firms through change

Page 1: Transforming law firms through change

All About Change Coaching, Consulting, Mentoring.

Support for professional service firms

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Change

Who we are:

Twenty-five years’ experience in leading professional service firms

Specialises in Change Leadership and Change Management

Professional Services COO with direct P&L experience

MBA, PRINCE2®, FILM; FIC;

25 years’ experience including Arthur Andersen, Credit Suisse and McDermott Will & Emery

Specialises in business services, lawyer mums, and women in technology

Global Services Manager with international experience

John Wade

Sherry Bevan

Fifty years’ psf experience: banks; consulting; law firms

Corporate and Executive coaches: change leadership and management expertise

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Agenda

Introductions

Goals: yours; ours

Eight steps to change

Leadership

Communication

Next steps

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So. Important – or not?

What drives change in your firm?

Today?

Tomorrow?

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Types of change

Types of change 1

Survival change• Kodak• Nokia(2012)

• Manches

Transformative change• Toyota• Nokia (1990)

• MacDonalds• Slater Gordon

1 Daft, R. (2008): The leadership experience. 4. ed. Thomson South-Western, Mason, Ohio.

Which are you?

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What challenges are facing the legal sector?

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My iceberg is melting: eight steps to change

1. Create urgency

2. Build coalition

3. Get the vision

4. Communicate

5. Empower action

6. Short-term wins

7. Don’t let up

8. Make it stick

9. Start again

John Kotter: Our iceberg is melting video book

nine

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Creating Urgency

Urgency Crisis

Sample horizon scanning tools

STEPPESTLESWOT analysis

Creating urgency: not reacting to emergency

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Build guiding teams

None of us knows as much as All of us

Japanese proverb

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Develop a “vision for change”

Our essence

Getting to ‘there’

Keeping track

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Communicate the vision

Greenfield Five Forces

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Empower action

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Short-term wins

1. Use guiding Coalition to identify short-term wins2. PLAN for them3. Coaching helps; essential tenet4. Make the wins visible and unambiguous5. Create wave after wave of wins throughout programme

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Don’t let up

Rome wasn’t built in a day…

…but it was built…

Occm blog: Change Leadership or Change Management. Or, both.

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Bake it in

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Creating Urgency