TRANSFORMING HEALTH CARE THROUGH RESEARCH AND EDUCATION

Using WhyNotTheBest.org to Benchmark and Improve Performance: Supporting State-based Patient Safety Learning Networks

David SchulkeVice President, Research ProgramsHealth Research and Educational Trust (HRET)

Patient Safety Learning Networks (PSLN) Project Overview (2011-13)

• Purpose: Recruit and support hospital teams to learn how to use AHRQ-funded tools and resources to improve patient safety

• Tools and Resources Offered Hospital Consumer Assessment of Healthcare Providers

and Systems (using HCAHPS to measure and improve the patient experience of care, and reduce readmissions)

Medication Reconciliation toolkit (reduce ADEs and readmissions)

Project RED (to reduce readmissions) Door to Doc (improve ED flow management) Quality Indicators (identify hospital adverse events)

• PSLNs sought to create ongoing collaborative relationships between hospitals2

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44 Workshops, 142 Webinars/TeleconferencesReaching 1,637 Organizations in 32 States

Health Research & Educational Trust

WhyNotTheBest: A Recruitment and Targeting Tool

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Discharge Information: Case Study Exemplars and Benchmark Hospitals (Source: WhyNotTheBest.org)

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