Transformation of progress applications to new age
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Transcript of Transformation of progress applications to new age
Transformation of Progress Applications to New Age
Host: Uttam Shah
Speaker: Praveen Kumar
Speaker: Prabhu Jha
Digital Transformation – few pointers
50% of CEOs expect their industries to be substantially transformed by digital
By 2018, 67% of the CEOs of Global 2000 enterprises will have digital transformation at the centre of their corporate strategy.
2020 almost 50% of IT budgets will be tied to digital transformation initiatives.
By 2018, 22 billion IOT devices installed, Over 200,000 new IOT apps and services, In 2018, 6 billion connected things, In five years, 1 million new devices will come online every hour
The percentage of enterprises creating advanced digital transformation initiatives will more than double by 2020, from today’s 22% to almost 50%.
Source: Gartner, IDC, Forrestor
Our Industry Experience & Customer Challenges
Digitization Challenges
Lack of business process
documentation
Starting from Scratch approach
requires huge investment
Reverse engineering risk
as limited experts to validate the
outputData security
concerns
User Acquisition and Acceptance
Over 200 customers
Various Industries &
Domains
Over 20 years
Digital Transformation (DT) & Digital Experience (DX)
From Customer-First to Customer-Led (customer in the
middle)
From Siloed solutions to Connected systems (continuous
flow of information)
From Planning the Plan to Action (usage of data)
From Best-fit to Fast (go to market)
Digital Experience (DX)
Digital Transformation in a nutshell
Driven by Strategy, enabled by Technology
Technology and Innovation are the differentiators
Technology enabled products & services for
Improved Customer Satisfaction and
Increased Revenue
Digital Transformation – General Industry Approach
UA & CSSContinuous
DeliveryUX
(Empathy)
Digital road-map mapped with business
goals
Digital Strategy
Definition
Key Considerations
Its about Strategy
It takes Courage, one step back, many step forward
Initial investment, improved ROI
Digital Transformation – Real life experience
About ClientAn International manufacturer of household and specialty wood products. having an ERP built on Progress 8. There are several integrations with external applications including a distributor interface for receiving and acknowledging inward inventory.
Business Challenges• Manual inventory in-warding process resulting lower efficiency of workers & supervisors
• Too many systems and semi-manual process for report generation
• Late information to buying team for low inventory resulting into delay in serving customers and additional cost
Operational Impact• Low accuracy of inventory count, longer physical inventory count time
• Impact on planning as utilization report is either inaccurate or takes longer
• Higher lead time resulting into customer dissatisfaction, canceled orders, loss of revenue
Digital Transformation – Real life experience
Application Architecture – AS IS
Presentation Layer
Business Logic
Integration Layer
Managed Data Store
Unmanaged Data Store
Inventory Management
Customer Services
Order ViewOthers
EDI, ODBC
Digital Transformation – JKT Digital Transformation Framework
UA & CSSContinuous
DeliveryUX (Empathy)
Prioritization & Release planning
Digital Strategy Definition
Define Business Goals
• Driving Efficiency/Cost?
•Generating Revenue?
• Increase Customer Base?
• New Product Launch?
• Target geographic and accessibility
• Competitor’s digital strategy
• ROI realization analysis
• Customer technology landscape mapping
• Best practices of each platform
•Map requirements to business goals
• Prioritize features based on ROI
• Prepare Release plan / Sprint plan
• Build – development & unit testing
• Verify – functional/ regression/performance testing
• Validate – UAT/FAT
• Certify – Go Live decision
• Information Architecture
• Usability Engineering
• Content Strategy
• Interface Design
• Feedback Sessions
• User workshops
• Trainings
• CSS (NPS)
Positive Surprises
POCs/R&D InnovationJKT
Digital Lab
Digital Transformation – Right Technology and toolset
OpenEdge
Native Script
Pro
po
sed
Arc
hit
ectu
re –
Det
aile
d V
iew
Value add to Client’s Business
• Digital strategy & Road-map planning
• Worked with the management team to derive digital road-map
• Dollar value against each deliverables to track ROI
• Enough documentation
• Stock in-ward process & Physical Inventory check process
• Increased efficiency of workers & supervisors
• Data accuracy and
• Timely updates to purchase department for orders
• Reporting
• One click reporting for all plants across locations
• On the move reports for VPs/CXOs
• Digital Mind-set/awareness
• Users started realizing the need and value
• Acceptance for future road-map
• Active participation in workshops/interviews
Assessment of existing applications & digital strategy
Start from building digital strategy, Road-map and UX
Continuous Delivery mapped to business goals and ROI
Work with end users and define User Acquisition (UA) strategy
Quantitative measurement of deliverables by means of Customer Satisfaction and increased ROI
Rich Tech stack experience (Angular 2.0, Telerik/Kendo, MEAN, Ext JS, Node JS, Native Mobile Apps, Big Data/Analytics)
Predictive Analytics, IoT, Cyber Security
Key Takeaways
Q & A
Thank YouIn case you have any questions, please write us at [email protected]