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Much Beyond Consultancy

DILIP A.PANDYAChief Mentor

Transcend Biz Mentors

We specialize in enabling Transformation in Business

Houses by mentoring the complete Change Management

Process thereby morphing leadership teams and staff;

processes, policies and systems into an effective and

productive and synergetic unit. We create tailor-made

solutions thereby creating a sustainable and scalable

transformation!

Varied Business Sectors viz. Manufacturing, Retail,

Multimedia, Wealth Management, Hospitality and Service

sectors in International and National market space; are

currently being served by Transcend Biz Mentors.

Mr. Dilip A. Pandya, has helped many Businesses

enhance their potential with successful mentorship

programs, because of his advanced and unique skill-set

combination and meritMDP – IIM Ahmedabad

Yellow Belt in Six Sigma

B.Sc. – Physics

Green Belt in Six Sigma

MBA – Marketing

LL.B. – Taxation

O ver a period of 22 Years, Mr. Dilip A. Pandya has

headed various departments in major brands, both

nationally and multinational

Tata Docomo

Airtel

Reliance

British Gas Broadband

Vodafone

Grundig Electronics

Sharp

ONIDA

Hitachi

HOW ARE WE UNIQUE:- Mr. Dilip Pandya has had hands-on experience during

his stints in professional companies heading various

departments AND even in his stint as a Mentor with his

clients, delivering very many turnarounds and creating

benchmarks through building cohesive teams

He has functioned at the top level in various

departments and hence has an all round exposure to all

business perspectives, not merely an expertise of a

particular area

We operate from the client’s office/factory thereby

enabling the client as well as his team through the

various stages transformation process. We do not

restrict our association to prescriptive advise. We get

fully involved and participate in delivery of results

HOW ARE WE UNIQUE:-A POWERHOUSE OF TRAIL-BLAZING TALENT

Transcend Biz Mentors has a unique group of talent

functioning as Associate Mentors

These Associate Mentors are Subject Matter Experts

Associate Mentors have had a very successful career

with Major Brands

Associate Mentors are accomplished careerists in their

domain of expertise

Associate Mentors thus provide highly incisive value-

chain augmentation

HENCE THE TEAM @ TRANSCEND BIZ MENTORS

CREATE A POTENT CONCOCTION OF MANAGEMENT &

BUSINESS SOLUTIONS FOR THE CLIENT

HOW ARE WE UNIQUE:-

The same enables us to participate in eliciting solutions

to any other incidental challenges which are new

and/or beyond the original scope of discussion. IN

SHORT WE PARTICIPATE FULLY WITH OUR CLIENTS

We deploy a scientific “proprietary” methodology to

assimilate with the organisational culture. We thereby

gain deep and unqualified acceptance from each team

member since it is a known fact that this is the single-

most important factor contributing to the efficacy and

success of the transformation process

HOW ARE WE UNIQUE:-

Owing to our highly enriched, unique, varied and

hands-on experience we are able to create an

exclusively unique and tailor-made mentorship program

for each client; suitable to the individuals, teams at the

client’s.

We are highly sensitive to our responsibility since we

know that if the transformation process is done with

inapt tools or at unsuitable pace , the productivity is

actually hampered. Hence we apply only the relevant

and adapted tools at an acceptable pace, chosen from

our vast repertoire of library of tools and knowledge.

Transcend Biz Mentors undertakes

comprehensive interventions for all functioning

areas of a Business/Company to create a

distinct harmony which syncs the various levels

of the organization.

1. TOP BOSS

2. ORGANIZATION

3. BUSINESS

GROWTH

4. EMPLOYEE

ORIENTATION

5. SALES

6. MARKETING

7. FINANCE

8. HR

9. CUSTOMER

SERVICE

1. Top BossWe provide Top level Business & Administrative

analysis & deploy Strategic Methodology to

match contemporary standards of CEO level

decision making

Areas of Attention

? CAUGHT UP UNDULY IN OPERATIONS

Mentoring to create a robust Second Line of Operation

Effective MIS for Monitoring and Control by developing MIS

? ADHOC DECISIONS LEADING TO TANGLES

EXECUTIVE COACHING for Managing Directors/Top Brass

? HANDOVER A PROFESSIONAL BUSINESS TO SECOND GENERATION IN

LEGACY

Create Sustainable and Scalable Organisational Systems, Processes andPolicies with Routine Operations running in an Auto-Mode

2. OrganizationWe create a detailed and exclusively adapted Organizational Mentorship

schedule for each client which includes complete hand-holding, facilitation

and delivery of the entire transformation process at individual, team,

departmental and organisational levels .

? STAFF RESISTANT TO CHANGE

Management solutions through an in-house group mentoring for delivery.

Conducting workshops on Change Management transitions.

? ACCEPTANCE OF MENTOR/CONSULTANT

Unique and Proprietary Engagement Discussions to assimilate with team

Employee personality assessment schedules

? INAPT SOLUTIONS IN PREVIOUS CONSULTING ASSOCIATIONS

Full involvement of Mentor in the Transformation Process

Create relevant and Tailor-made Solutions

Create a culture of Ownership in the team

Create acceptance and celebration of Opportunities created through Change Management

? INEFFICIENT YET INDISPENSABLE RESOURCES IN ORGANISATION

Create a robust Second line by mentoring

Complete SOP creation of all workflows and processes

Create redundancy in structure

Organization

Areas of Attention

? LOTS OF FIRE-FIGHTING DAILY

Create a responsibility oriented empowered structure

? LACK OF OWNERSHIP AND RESPONSIBILITY ORIENTATION AMONGST

TEAM

Entrepreneurial spirit development interventions

? ORGANIC GROWTH LEADING TO INAPT; CONFUSED AND

INADEQUATE RESPONSIBILITY/ACCOUNTABILITY/EMPOWERMENT

RELATIONSHIPS

Restructuring organization

? RELATIONSHIPS SUPER-IMPOSE ON TASK ORIENTATION

Effective performance management systems

? CONFLICT IN TEAM MEMBERS

Conflict management through mentorship; team building programs

Organization

Areas of Attention

? REPETITIVE MISTAKES

Development of culture - "FIRST TIME RIGHT" using Management Tools

Develop a culture for mistake proofing

? LACK OF OPTIMAL EFFICIENCY IN OPERATIONS

Develop smooth MIS flow

Enable automation of key MIS/data management

Create coaching resources within the staff

? JOB REPETITION

Create smooth inter departmental workflow

? PERFORMANCE/ACCOUNTABILITY NOT MATCHING COMPENSATION

Salary restructuring with performance linked pay structure - a WIN WIN

? EXISTENTIALISM & LACK OF EXCITEMENT IN STAFF

Launching of programs for creating excitement and performance orientation

Organization

Areas of Attention

3. Business GrowthStrategic &

Tactical Methods for enhancing productivity

through Result Orientation and

Scientific Growth Management Tools

Areas of Attention

? RESOLVING INCONSISTENT RESULTS

Creating short-term and medium-term Strategic Plan and detailed Annual

Operating Plan

Develop scientific mechanism for best practice learnings and sharing

Create successive programs enabling consistent growth

? EXPLOIT POTENTIAL THROUGH REPEAT BUSINESS

Develop customer loyalty programs

? GROWTH TOO MUCH TO HANDLE

Create an empowered Second Line for Directors and First Line

4. EmployeesWe realize the biggest assest of any Business is its employee base, which is why

we create a friction free working environment for your Business and apply a

smooth chain-of-command between the employees through Strategic programs

and workshops

Areas of Attention

? DISENGAGED EMPLOYEES

Creating "fun at work" environment

Creating pride in the organisation

Develop reward & recognition programmes

? RIFT BETWEEN NEW AND OLD EMPLOYEES

Develop programs for new inductees

Develop programs for Employee Life Cycle Management

? LACK OF ROLE CLARITY

Restructuring organisation structure with clarity in responsibility,

compensation and empowerment

? LACK OF MANAGERIAL AND LEADERSHIP COMPETIENCES

IN HODs

Mentoring HODs to develop leadership andmanagerial skills

? LACK OF PROFESSIONAL DECORUM

Mentoring the non-conforming team members

Interventions on soft skills, professional behaviouretc

? NOT ALIGNED TO ORGANISATIONAL GOALS

Create a long-lasting culture of Goal Alignment across hierarchy

? LACK OF COHESION AND TEAM SPIRIT

Employee and team engagement programs

Employees

Areas of Attention

5. SalesSales which is the heart for any organization, is analysed to Identify the

opportunity areas with respect to the sales strategy. We follow up with

rectifying the GAPs in the sales strategy and operations by creating a scientific

sales program. We have a proven track record of generating astonishing

(between 30% to 100%) growth in a year, whatever be the market scenario!

Areas of Attention

? INCONSISTENT RESULTS

Cultivate “hunger” in the Sales Team

Make the Sales team effective and incisive

Non-competitive Pricing, addressing the tendency of organisations to

load other departmental inefficiencies on product pricing strategy

Develop Sales Programs to increase funnel/conversion ratios

Develop effective Sales Support by non-sales depts.

Develop Sales Kits and Tools to enable effectiveness of sales team

Develop tailor-made Sales training programs

Develop lead generation and tracking mechanisms:

On-The-Field mentoring of sales team

? LACK OF COMPLETE AND ORGANISED SALES APPROACH

Develop Scientific programs to tap untapped markets

Develop programs to exploit potential offered by FULL Product Basket

Develop programs to increase consistent Repeat Business from current set

of customers;

Scientific approach based on Customer Segmentation

Develop programs to ensure consistent inflow of orders across all product

ranges to keep all production lines loaded

Develop comprehensive sales management program

Channel development and management program

Sales

Areas of Attention

Get a better understanding of current market scenario for your Business and be

a step ahead from Inception to Growth to Maturity and further Growth

Areas of Attention? ABSENCE OF ORGANISED PRODUCT LIFE CYCLE MANAGEMENT

√ Conceive, Design, Develop, Execute & Monitor complete PRODUCT LIFE CYCLE from IDEA to LAUNCH to PROMOTION to GROWTH

? ESTABLISHING A COHERENT MARKETING PLAN

Developing relevant and comprehensive campaigns to explore untappedmarket potential out of modest budgets

Developing relevant systems to sustain marketing and growth efforts

Developing marketing ad and promotion campaigns Developing marketing budget efficacy measurement tools

•

6. Marketing

Areas of Attention

? LACK OF BRANDING AND IMAGE BUILDING

Website Development / Restructuring Developing/Revamping of:-

Developing Online Marketing Tools and Campaigns

Developing/Revamping Corporate Presentations & Product

Presentations

Sales Promotion Material

Developing and Designing Product Packaging and Packing

Marketing, advertisement and promotion campaigns Corporate Communication Strategy Online/Digital Marketing E-mail Campaigns

Content Writing

? ASSESSMENT OF INDUSTRY AND MARKET POTENTIAL

Developing tools to analyse and assess the market potential

Marketing

We believe Profits can be generated consistently whatever the

business scenario and have sound conviction that the same can only be

achieved through all round awareness and participation as well as

hungrily planning and act towards it . We have enabled a growth in

profits upto 50% in a single year at each of our client!

Areas of Attention? INCONSISTENT AND INADEQUATE PROFITS

Establish profit generation targets for 3 yearsminimum and develop campaigns to deliverthe same

Identify and arrest Financial leakages and inefficiencies

Develop Scientific Tools for Business Effectiveness Analysis

Develop Accountability Campaigns to drive profits through all SBUs

Develop a Comprehensive, Practicable & Sustainable drives to Increase Top-Line and Reduce Costs

7. Finance

Areas of Attention? FINANCIAL STRUCTURE

Capital structure advise - debt/equity mix Treasury advise and structure of debt: Long-

Term vs short term Advise and ideas on efficient form of debt

finance - Working capital, receivable finance, inventory based finance, insurance backed receivable purchase etc.

Advise on raising off balance sheet finance. Buyers credit and other form of funding in

foreign currency like suppliers credit for financing imports

Advise on long term finance for projects and working capital. Bank loan or NCD or Bonds.

Finance

Areas of Attention? FINANCIAL STRUCTURE

Advise on External commercial borrowings for long term foreign currency finance.

Ideas on equipment imports, very long term (10 years plus) finance backed by international export credit agency (ECA)

Fx risk management. Managing interest rate risks, currency risks and commodity price risks.

M&A advisory and approach and help in dealing with foreign investors and partners.

Private equity and strategy advisory on a specific mandate basis.

Advise and insights into how to manage business risk.

Advise and insights into cross border political and regulatory risk. Particularly relevant for exporters and companies investing in foreign markets

Finance

Create conducive culture, policies and campaigns to synergize and

amplify output from all levels of the most important resource of a

Business Unit. For smaller units we offer HR PROCESS

OUTSOURCING!

Areas of Attention? HIGH EMPLOYEE TURNOVER

Develop programs for new inductees Develop Employee Life Cycle Management Processes

Develop Employee Engagement Programs

Career progression policy

? INCOHERENT REMUNERATION STRUCTURE

Industry & Competition Benchmarking

Restructuring organisation structure

? INCONSISTENT PRODUCTIVITY AMONGST TEAM

Develop programs to improve productivity Mentor the employees with low-productivity

8. Human Resource

? LACK OF CULTURE OF CELEBRATING HORSES AND SHARPENING

DONKEYS

Design Effective Performance Management Systems Create, Launch, Monitor and Enhance Reward & Recognition

Campaigns Create an Ownership and Performance Orientation at all

levels

? LACK OF RELEVANT POLICIES AND/OR LACK OF ADHERENCE

Reframe policies and induce adherence

? INADEQUATE SKILL SETS OF EMPLOYEES

Training need analysis & interventions based on TNA Psychometric Assesments

Leadership skil ls Coaching at All levels Mentoring and Coaching at all levels

Human Resources

Areas of Attention

? SOME ARE OVERLOADED SOME ARE UNDER LOADED

JD/workflow analysis Balancing of responsibilities Coaching at individual levels to enhance productivity

? LOW EMPLOYEE ENGAGEMENT

Restructuring organisation to create parity in

Responsibility

Compensation Empowerment

Human Resources

Areas of Attention

9. Customer ServiceDevelop Customer engaging Structures that help you improve product

or service efficiency

Areas of Attention

? LACK OF CS MEASUREMENT MATRIX

Develop customer satisfaction feedback mechanisms

? LACK OF CUSTOMER ORIENTATION AMONG TEAMS;

ESPECIALLYNON-CUSTOMER FACING

Develop programmes for customer orientation and sensitivity amongst all team members across the Organisation

? LOW CUSTOMER SATISFACTION

Develop complaint management and reduction system

Develop Customer Life Cycle Management Program

Our Mentorship Programs are specifically aimed

at enhancing the outcome of every individual

employee/department of your organization.

Many SMEs/Corporates have benefitted from our

unique and tailor-made business mentorship program

where we have created long-lasting and positive

and self-sustaining momentum.

+919033099330dilippandya@tbmentors.com

http://www.linkedin.com/pub/dilip-pandya/34/817/6bSkype: dilip_pandya1www.transcendbizmentors.com