Training Volunteers
-
Upload
melyssa-simpson -
Category
Documents
-
view
26 -
download
1
description
Transcript of Training Volunteers
![Page 1: Training Volunteers](https://reader036.fdocuments.us/reader036/viewer/2022062407/56812ab0550346895d8e75ce/html5/thumbnails/1.jpg)
TRAINING VOLUNTEERSThe ARRL
Introduction to Emergency Communication CourseEC-001 (2011)
Session Two
![Page 2: Training Volunteers](https://reader036.fdocuments.us/reader036/viewer/2022062407/56812ab0550346895d8e75ce/html5/thumbnails/2.jpg)
![Page 3: Training Volunteers](https://reader036.fdocuments.us/reader036/viewer/2022062407/56812ab0550346895d8e75ce/html5/thumbnails/3.jpg)
Reminder
• Complete two DHS/FEMA Courses• IS-100.b Introduction to ICS• IS-700 National Incident Management System
Http://training.fema.gov/IS/NIMS.asp
![Page 4: Training Volunteers](https://reader036.fdocuments.us/reader036/viewer/2022062407/56812ab0550346895d8e75ce/html5/thumbnails/4.jpg)
Session Two Topic
Session 1 – Topics 1, 2, 3, 4, 5a, 5bSession 2 – Topics 6, 7a, 7b, 7c, 7d, 8, 9, 10Session 3 – Topics 11, 12, 13, 14, 15Session 4 – Topics 16, 17, 18, 19, 20Session 5 – Topics 21, 22, 23, 24, 25, 26, 27Session 6 – Topics 28, 29, Summary, Final Exam
![Page 5: Training Volunteers](https://reader036.fdocuments.us/reader036/viewer/2022062407/56812ab0550346895d8e75ce/html5/thumbnails/5.jpg)
Topic 6: Basic Communication Skills
![Page 6: Training Volunteers](https://reader036.fdocuments.us/reader036/viewer/2022062407/56812ab0550346895d8e75ce/html5/thumbnails/6.jpg)
Getting the Message to Intended Recipient
Quickly
Accurately
Minimum of FussOperating Skills
Communication Method
Noise
Skills of Receiving Party
Cooperation of Others
Adequate Resources
![Page 7: Training Volunteers](https://reader036.fdocuments.us/reader036/viewer/2022062407/56812ab0550346895d8e75ce/html5/thumbnails/7.jpg)
Listening
LISTENING at least 50%
TALKING 25%
READING 16%
WRITING 9%
![Page 8: Training Volunteers](https://reader036.fdocuments.us/reader036/viewer/2022062407/56812ab0550346895d8e75ce/html5/thumbnails/8.jpg)
Why Is Listening Efficiency Low?
Don’t Like the Speaker
Daydreaming
Mental Tangents
Don’t Want to Be There
Juggling
Bored
Don’t Understand the TopicForming a Response
Too Interested in Physical Characteristics
Hearing what you want to hear
![Page 9: Training Volunteers](https://reader036.fdocuments.us/reader036/viewer/2022062407/56812ab0550346895d8e75ce/html5/thumbnails/9.jpg)
Microphone Techniques
• Talk across, rather than into, the microphone
–Reduce breath noises and "popping" sounds that can mask your speech
![Page 10: Training Volunteers](https://reader036.fdocuments.us/reader036/viewer/2022062407/56812ab0550346895d8e75ce/html5/thumbnails/10.jpg)
Messages –One subject at a time
Brevity & ClarityPlain LanguagePhonicsProwordsTactical Call Signs
![Page 11: Training Volunteers](https://reader036.fdocuments.us/reader036/viewer/2022062407/56812ab0550346895d8e75ce/html5/thumbnails/11.jpg)
Example Tactical Call SignsState EOC Net Firebase 1
Canyon Shelter
HarborviewSAG 3Rest 1
![Page 12: Training Volunteers](https://reader036.fdocuments.us/reader036/viewer/2022062407/56812ab0550346895d8e75ce/html5/thumbnails/12.jpg)
Using Tactical Call Signs
• Net, Aid 3• Aid 3, go ahead• {message}
• Use fewest words
![Page 13: Training Volunteers](https://reader036.fdocuments.us/reader036/viewer/2022062407/56812ab0550346895d8e75ce/html5/thumbnails/13.jpg)
What about FCC Call Signs?
• FCC requires that you identify at ten-minute intervals during a conversation and at the end of your last transmission
• Aid 3, W5TSN, {clear}
![Page 14: Training Volunteers](https://reader036.fdocuments.us/reader036/viewer/2022062407/56812ab0550346895d8e75ce/html5/thumbnails/14.jpg)
Summary
• Any questions before the quiz?
![Page 15: Training Volunteers](https://reader036.fdocuments.us/reader036/viewer/2022062407/56812ab0550346895d8e75ce/html5/thumbnails/15.jpg)
Topic 6 Question
1. In emergency communication, which one of the following is NOT true?A. Listening is only about 10% of communicationB. Any message can have huge and unintended consequencesC. A message that is never delivered can yield disastrous resultsD. Listening also means avoiding unnecessary communications
![Page 16: Training Volunteers](https://reader036.fdocuments.us/reader036/viewer/2022062407/56812ab0550346895d8e75ce/html5/thumbnails/16.jpg)
Topic 6 Question
2. Which of the following procedures is best for using a microphone?A. Hold the microphone just off the tip of your noseB. Talk across, rather than into, your microphoneC. Shout into the microphone to insure that you are heard at
the receiving endD. Whenever possible, use voice operated transmission (VOX)
![Page 17: Training Volunteers](https://reader036.fdocuments.us/reader036/viewer/2022062407/56812ab0550346895d8e75ce/html5/thumbnails/17.jpg)
Topic 6 Question
3. In emergency communications, which of the following is true?A. Never use "10 codes" on Amateur RadioB. Use "Q signals" on served-agency radio systemsC. Under NO circumstances use "Q" signals on a CW netD. Use technical jargon when you feel that it is appropriate
![Page 18: Training Volunteers](https://reader036.fdocuments.us/reader036/viewer/2022062407/56812ab0550346895d8e75ce/html5/thumbnails/18.jpg)
Topic 6 Question
4. Which of the following is always true of a tactical net?A. Personal call signs are never usedB. Personal call signs are always preferred over tactical call signs
(such as "Aid 3")C. Personal call signs are required at ten-minute intervals during
a conversation or at the end of your last transmissionD. Personal call signs are required at ten-minute intervals during
a conversation and at the end of your last transmission
![Page 19: Training Volunteers](https://reader036.fdocuments.us/reader036/viewer/2022062407/56812ab0550346895d8e75ce/html5/thumbnails/19.jpg)
Topic 6 Question
5. Which of the following is the most efficient way to end an exchange on a tactical net?A. Say "Over"B. Say "Roger"C. Give your FCC call signD. Ask Net Control if there are any further messages for
you
![Page 20: Training Volunteers](https://reader036.fdocuments.us/reader036/viewer/2022062407/56812ab0550346895d8e75ce/html5/thumbnails/20.jpg)
ANY QUESTIONS BEFORE STARTING TOPIC 7?