TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the...

72
TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS Title of the project - In_Food Quality - 2008-1-PT1-LEO05-00412 3-09-2009 LIFELONG LEARNING PROGRAMME - TRANSFER OF INNOVATION LEONARDO DA VINCI Nome | Rui Vieito| EPRALIMA Escola Profissional do Alto Lima, C.I.P.R.L. Portugal Arcos de Valdevez ttz Bremerhaven Fischkai 1 D-27572 Bremerhaven (Germany)

Transcript of TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the...

Page 1: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTSTitle of the project - In_Food Quality - 2008-1-PT1-LEO05-00412 3-09-2009

LIFELONG LEARNING PROGRAMME - TRANSFER OF INNOVATION LEONARDO DA VINCI

Nome | Rui Vieito| EPRALIMA – Escola Profissional do Alto Lima, C.I.P.R.L. – Portugal – Arcos de Valdevez

ttz BremerhavenFischkai 1

D-27572 Bremerhaven (Germany)

Page 2: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

IQA - INNOVATE TO FOOD QUALITY

Period: 2004-2007

Financed for: EQUAL

www.iqa.com.pt

Producers:

EPRALIMA – Escola Profissional do Alto Lima – Arcos de Valdevez – Portugal

ESTG-IPVC – Escola Superior de Tecnologia do Instituto Politécnico de Viana do Castelo

ACIAB – Associação Comercial e Indústrial de Arcos de Valdevez e Ponte da Barca

USVC/CGTP-IN - União dos Sindicatos de Viana do Castelo/Confederação Geral dos Trabalhadores

Portugueses – Intersindical Nacional

Page 3: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

THE PROJECT IQA - INNOVATE TO FOOD QUALITYIQA is a project developed within the programme Equal, inserted on the field of business‟ intervention, modernisation and innovation.

This project aims to find a solution for enterprises related to:

• Food Hygiene and Safety (FHS);

• The existing culture, which has no vocation to the questions concerned with this topic;

• Lack of information about FHS;

• Lack of knowledge about the situation on matters of FHS by the leaders and responsible of enterprises;

• Poor preparation on human resources;

• Organisational and informal culture adverse to the FHS practices.

Page 4: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

GENERAL IDEA - IQA

Assisted

implementation

with coaching

process

Diagnostic and

self-diagnostic

activitiesWork context

training

Leaders and

workers

Structural and

organizational

changes

FS operator

awareness

Company

valorisation

Consumer safety

Page 5: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

THE IQA STRATEGY IS BASED ON THREE MAIN

PHASES:

IQA’s intervention is held by an integrated strategy

1. Training sessions in FHS;

1.1. Training sessions to the leaders/responsibles in FHS;

1.2. Training sessions to the collaborators - food handlers.

2. Coaching Process to provide responsibles/leaders with the necessary

competencies, achieving the company‟s objectives related to FHS.

3. Recognition of companies with “Safe Food” stamp.

Page 6: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

THE IQA STRATEGY

Present state Difficulties abiding by FS laws

+ Resources....

Goal

Initial coaching trainingGeneral comprehension of the dynamics of the

coaching procedure and its application in the project

FS technical training for leaders Offer relevant information about FS to businessmen

FS technical training for collaborators Offer relevant information about FS to collaborators

Coaching procedureHelp put into practice acquired knowledge during

training; help on the organizational change

Specialized counselling

Specialized help to detect specific changes to be

made, according to the beneficiary organizations line

of work;

= Desired state Achievement of overall FS requirements

Present State + Resources = Desired State.

Page 7: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

THE IQA STRATEGY

ConsultancyCoaching Process

FHS – Pedagogical Kit

Safety Food Stamp

Page 8: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

FROM THIS PROJECT TWO PRODUCTS AROUSE:

1. A “Pedagogical Kit”;

The “Pedagogical Kit” is composed by the following instruments:

– A Training Manual of FHS and the resources connected to it (pedagogical games, videos, activities, etc.);

– A narrative of construction and implementation practices for training;

– A methodological guide to support the training‟s implementation.

1. The stamp: “Safe Food”.The product “Safe Food” stamp aims to be a reward to all the enterprises that meet the FHS requirements established by the project.

Page 9: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

IQA - PRODUCTS

Pedagogical Kit”

Guide for the Implementation

of the Pedagogical Kit

Narrative of practices

Training manuals on FHS

for leaders/ dept. heads

Training manuals on FHS

for collaborators

(food handlers)

Page 10: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

THE COACHING IN MICRO AND SMALL

ENTERPRISES ON THE FOOD AREA

Coaching Process

Support on the practical

implementation of acquired

knowledge in training;

support in organizational

change.

Specialized Consultancy

Specialized support on the

detection of specific changes

to be made, depending on the

work area of the

beneficiaries.

Turn the responsible for the

unit capable of

implementing in his own

company Food Safety and

Hygiene.

Page 11: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

IQA - PRODUCTS

The stamp: “Safe Food”

•Regulation

•Verification List

•Inspection Commission

Page 12: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

THE IN_FOOD QUALITY PROJECT

In_Food Quality - 2008-1-PT1-LEO05-00412

LIFELONG LEARNING PROGRAMME - TRANSFER

OF INNOVATION LEONARDO DA VINCI

Page 13: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

PROGRAMME OPERATIONAL - LEONARDO DA VINCI

TRANSFER OF INNOVATION

Page 14: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

PROGRAMME LEONARDO DA VINCI

GENERAL OBJECTIVES

• To support participants in training and further training activities in the

acquisition and the use of knowledge, skills and qualifications to

facilitate personal development.

OPERATIONAL OBJECTIVES

• To improve the quality and to increase the volume of co-operation

between institutions or organisations providing learning opportunities,

enterprises, social partners and other relevant bodies throughout

Europe

Page 15: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

CONTRIBUTION TO EUROPEAN PRIORITIES LDV

• Priority 2:

– Developing the quality and attractiveness of VET systems and practices

• The partner entities will benefit of a know-how acquired and

consolidated through the experience lived during the IN_Food Quality

project.

EUROPEAN ADDED VALUE

Page 16: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

EUROPEAN ADDED VALUE (CONT.)

– The possibility to become the IN_Food Quality in a sustainable Project, through the

transferring to other context, and in the way to make the results matches with the needs of

the partners entities.

– The IN_Food Quality products are made in a support of flexibility and universality, making

its adjustment perfectly possible, in function of the needs of each partnership.

– By the fact that products benefit from the contact with other cultures and particularize of

each country, its quality can also be improved.

– Consolidation of the role of the partners entities, concerning to the practices of continuous

training, particularly at the level of FSH in a European base of exchange of knowledge and

experiences.

– Greater prestige of the partner‟s entities, when they participate on a transfer process, they

are creating innovating processes and conditions for a greater specialization on their

training area.

– Capacity to influence the political systems, through mainstreaming of the results of the

practices of transfer;

Page 17: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

EUROPEAN ADDED VALUE (CONT.)

– Created by the specialization on practice generated through the

transferring process, the partnerships, can stay more experts, can

increase the clientele of their products, and provide inexistent

services.

– Enlargement of the partners contacts with companies, institutions

of the 3 sector or profitable, raised by the contacts established

through the whole transferring process.

– Increasing of know -how on terms of working on partnership.

Page 18: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

LEONARDO DA VINCI-TRANSFER OF INNOVATION

Page 19: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

TRANSFER TO OTHER ORGANISATIONS THE IQA’S

PRODUCTS

• IN_Food Quality aims to be the continuation

of IQA project at a European level

– It’s main objective is to help companies, mainly micro and small companies

around Europe to improve their quality on FHS.

• IN_Food Quality aims to be a transfer process

of the:

– products;

– methodologies;

– practices and

– know-how achieved within IQA (Innovate For Food Quality) project

Page 20: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

PRODUCTS TO BE TRANSFERRED

• From IQA, two products are proposed to be transferred :

– The product “FHS – Pedagogical Kit”, which include training

manuals of FHS and the resources connected to it (pedagogical

games, videos, activities, etc.); a narrative of construction and

implementation practices for training; a methodological guide to

support the training’s implementation.

– The product “Stamp Safe Food” aims to be a reward to all the

enterprises that meet the FHS requirements established by the

project.

Page 21: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

TYPE OF TRANSFER

• This is a transfer process of products developed under the

IQA project;

• The strategy used for the transfer will be marked by its incorporation

on companies and by the adjustment or inclusion on the programmatic

contents of training institutions.

– For this end, where are fit the companies that exercise their activity on the

food sector (food industries, restaurants, supermarkets, butchers and so on).

– the transfer carry a geographic dimension, experimented and validated,

based on a endogenous reality, it will be intended, through this proposal to

catapult the products to other geographic contexts (Spain, Germany, Bulgaria,

Slovakia and Romania).

Page 22: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

IN_FOOD QUALITY PROJECT HAVE AS PRIMER

GOAL

– the transfer of the IQA products to businesses or other entities linked to the

sector, with training capacity, in order to allow them to implement the

strategy developed on IQA, on final beneficiaries and/or at the same time,

transfer them to other similar institutions, in order to:

• »» Increase the level of accomplishment of the requirements on HSF

between micro and small companies on the food sector, using a attractive

and innovating training methodology, based on a coaching process,

evidenced by the “Pedagogic HSA-Kit” product.

• »» Implement the “Selo Alimento Seguro” product as a way of

recognition of the accomplishment of the HSF requirements;

• »» give conscience to the companies on the food sector, as well as the

final consumers, of the importance of the food security and significance

of the skillful companies.

Page 23: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

AND AS SPECIFIC GOALS:

• »» Transfer the products of the project between entities which have the

training capacity and strong interaction with the businesses in other

European background (beside the Portuguese);

• »» Increase the number of entities with training ability, capable to

implement the IN_Food Quality project;

• »» Increase the number of companies recognized with the “Selo Alimento

Seguro”, increasing the field in European context.

Page 24: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

TYPES OF USERS

Depending on the dimension of application of the IQA products, is possible to identify the

several types of users, relatively to each product.

– In concern to the “pedagogic HSA-Kit”, the identified users are the

following:

- Managers and executives of companies, namely entrepreneurs companies, which intend to incorporate

the product, becoming more skilled to its full implementation on associated companies.

- Training agents/coaches/consultants that collaborate with the associations, namely the responsible for

the training, training coordinators, trainers/consultants and also coaches.

- Active workers (PMEs, Micro companies and companies with big dimensions of the agro-food sector),

while final recipients of the product, which will be a target of the technical training on HSF for

manipulators;

- Entrepreneurs (PMEs, Micro companies and companies with big dimensions of the agro-food sector),

while as the head of the final recipients, which will receive technical training on HSF to

managers/responsible, as well as be a client on the coaching process and specialized consultancy on

HSF.

Page 25: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

TYPES OF USERS (CONT.)

• Relatively to the “Selo Alimento Seguro”, we identify the following

users:

- Companies of agro-food sector with any dimension that intend to see

recognized the full compliance of the requirements on HSF, present on the

rules of the “Selo Alimento Seguro”.

- Businesses associations that desire to implement a part of the whole

IN_Food Quality product.

- The final consumers constitute a set of users of the product, because the

companies that have it must become it public, spreading the importance

of HSF, as well as the requirements needed which are behind the

attribution of the seal, involving their clients in this issue.

Page 26: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

• Integrated process of training for the companies on the food industry:

– Flexible and adjusted to their needs;

– Allows to work the behavioral strand of its human resources.;

– Provide the companies (namely the micro and small ones) of critical and

training capacity on the field of HSF.

• Made to the entrepreneur/responsible by the HSF to develop coaching

skills, in order to implement and assure the changes of behave in the

organization and implement a HSF policy in their organization

INNOVATIVE RESULTS OR CONTENT THE PROJECT

IS BASED UPON

Page 27: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

INNOVATIVE RESULTS OR CONTENT THE PROJECT

IS BASED UPON (CONT.)

• the “Selo Alimento Seguro” aim to qualify and support the

companies of the food sector, that comply the needed requirements

for the excellence in the provision of food services.

– That means, with the seal is intended to promote, through the public

distinction, the initiatives of the companies on the food sector in the

accomplishment of the legal requirements inherent to the sector.

• the seal intends to:

– make the consumers more informed and demanding,

– searching the companies that give them more FSH guaranties;

– distinguish the companies relatively to their quality and security of their

services and products; and

– improve the performance of the organization (methods, processes and

persons), focusing the satisfaction of the client.

Page 28: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

THE CHARACTERISTICS OF THE PARTNERSHIP

THAT WILL IMPLEMENT THE PROPOSAL

• IN_Food Quality counts with a partnership, represented by

organization from different European countries: Portugal,

Spain, Germany, Bulgaria, Slovakia and Romania.

Total numbers of partners including applicant: 9 (Nine)

Total number of countries involved: 6 (Six)

Page 29: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

PARTNERSHIP

PARTNERS

INPUTS OUTPUTS

Producers- EPRALIMA- ACIAB- PREVIFORM- ESTG-IPVC

IN_Food Quality ProductsTrainingSupport/Consultancy

Greater prestigeGreater visibilitySustainability of the projectBetter quality of the products

Incorporators/Disseminators- PROMAS- Youth Centre of Haskovo- TTZ- OZ Pes- ADEXA

Application of the trainingmethodologyIN_Food quality.Knowledge on requires ofFSH.Interaction with the pilotcompanies of adaptation ofthe IN_Food Quality products.Visibility of the experiencesobtained through thetransferring process of theIN_Food Quality products.Reinforce and greatersustainability of the IN_Food

New information;Greater know–how;New services;New solutions/answer toproblems and needs linked tothe implementation of FSH

Page 30: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

NEW CONSORTIUM

• Certifique-se de que inclui as fontes impressas e electrónicas e que

estás são colocadas por ordem alfabética.

EPRALIMA( Promoter entity)

ACIABESTG-IPVC

Previform

F. C. IN BULGARIAPROMAS

Final Beneficiaries

(Agro-food

company)

TTZ OZ Pes ADEXA

Final

Beneficiaries

(Agro-food

company r)

Final

Beneficiaries

(Agro-food

company)

Final

Beneficiaries

(Agro-food

company)

Final

Beneficiaries

(Agro-food

company)

Page 31: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

METHODOLOGY AND WORKPLAN

• Begins with:

– the transferring of the “Pedagogical Kit -HSA” and “Selo Alimento Seguro”

products, by the part of the authors, to the incorporators/disseminators

• In the final of the process it is intended:

– that these organizations are able to implement totally, or a part of the

IN_Food Quality products, as well as transfers them to other similar

organizations, on the respective countries.

• The cycle of transfer ends :

– when each partner is able on the implementation of the products and on the

transferring to other producer entities.

Page 32: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

1 – Management of the project

- Coordination of the communication between the partnership

- Administrative-financial management of the project

WP0|

Project managment

WP1|

Activity of Convergence

4 – Training to incorporators/disseminators (trainers

and responsible for the training)

-Planning and organization of the action

-Development of the action

-Evaluation of the action

2- Immersion action to incorporator/disseminators

- Coordination of the communication between the

partnerships

- Administrative-financial management of the project

-Development of the action

-Evaluation of the action

3 – Implementation plan of the project

- Initial Diagnosis of the training needs of the sector

-Definition of the geographic area of acting of each partner

-Creation of local partnerships (establishment of

contacts/protocols with other organizations, including

municipal organisms)

WP2|

Activity of Appropriation

Map of the products transferring

Page 33: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

5- Process of selection for the attribution of the "Selo Alimento Seguro"

- Constitution of audit teams

-Adaptation/contextualization of the product "Selo Alimento Seguro”

-Adaptation/contextualization of the product "Selo Alimento Seguro”

I-Inscription/candidature of companies to obtain "Selo"

-Selection of candidate companies (audits and documental check-list)

6- Adaptation/contextualization of "HSA-Kit Pedagógico"

-Execution of a diagnosis of the needs (HSW)/audits on selected companies

-Adaptation of the Pedagogical Kit in the context of the companies gathered by the

incorporators.

7 - Implementation/experimentation of "HSA-Kit Pedagogical"

-Initial training in coaching

Technical training on HSW to leaders/entrepreneurs

Technical training on HSW to manipulators of food

Coaching/consultancy process

WP3|

Incorporation activity

8- Attribution of "Selo Alimento Seguro"

-Planning audits

-Execution of audits on the companies candidates/selected

-Evaluation of the result f the audits executed

9 – Process monitoring

-Evaluation of the dissemination strategy

-Renegotiation of the dissemination plan

WP4|

Evaluation of the results

and impacts

10 Communication and promotion of the project

-Planning and organization of communication actions and promotion of the project

-Development of communication actions and promotion

-Adaptation of an electronic platform

-Raising companies of the food sector for possible application of the products

-Ensure the durability/effectiveness of the communication plan

WP5|

Dissemination

Page 34: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

WORK PACKAGE N.º: WP0

Work package title: Project’s Management

Start Month: 1.10.2008 End Month: 30.09.2010

Package leader: EPRALIMA

Work package aims:

Implement the management activities of the partnership, in an operational and financial level, ensuring

the effective communication between all the elements of the partnership, during the project.

Description of activities:

1. Creation of a “coordinating group”

2. Administrative and financial management of the project

3. Coordination of the communication between the partnership

Description of methodological / pedagogical framework (where relevant)

It will be created a “coordinating group”, whose head will be the coordinator of the promoting entity

(Epralima). During this Project, the group will have direct responsibility on the implementation of all the

activities, planning, coordinating and/or elaborating those ones.

Description of outputs:

General and specific goals of the Project are achieved.

Page 35: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

WORK PACKAGE N.º: WP1

Work package title: Activity of Convergence

Start Month: 1.10.08 End Month: 28.02.2009

Package leader: ESTG, ACIAB

Work package aims:

Consolidate the partnership, evaluating the needs of each incorporator/disseminator partner of all the information about

the Project, beginning on the economic-financial aspects and ending on the learning of the activities to be developed on

the Project, in order to concentrate all the partners in the same goal.

Description of activities:

1. Incorporators/disseminators Immersion action

2. Negotiation and definition of the implementation plan of the project

Description of methodological / pedagogical framework (where relevant)

It will be implemented an immersion activity to the incorporators/disseminators partners, providing to them not only the

familiarization with the products/practices, as well as critical reflection about the same ones.

By this way, it is intended that the producer partners, together with the incorporators /disseminators carry out a

negotiation and definition of a implementation plan of the Project, with the elaboration of a training need diagnosis on the

food industry; definition of the geographic area to be look by each partner; establishment of endogenous partnerships (for

example: municipal organisms).

Description of outputs:

All the partnership has clarified all the general and specific goals of the Project, verifying a strong

consolidation between the transfer partners.

Page 36: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

WORK PACKAGE N.º: WP2

Work package title: Activity of Appropriation

Start Month: 1.01.2009 End Month: 31.07.2009

Package leader: EPRALIMA, ESTG, PREVIFORM

Work package aims:

Provide the incorporators/disseminators partner’s knowledge and competences inherent to the

exploration/use of the products/practices to be disseminated.

Description of activities:

1. Incorporators/disseminators training (trainers/responsible for the training)

Description of methodological / pedagogical framework (where relevant)

The future user agents of the products to incorporate/disseminate will be produced by the producer

partners, in concern to the use of the products and practices.

Description of outputs:

To all the incorporator partners (trainers/responsible for the training) know and

apply the products.

Page 37: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

WORK PACKAGE N.º: WP3Work package title: Incorporation activity

Start Month: 1.02.2009 End Month: 30.09.2010

Package leader: EPRALIMA, ESTG-IPVC

Work package aims:

Select and adjust the contents of the products and practices in function of the needs detected by each

incorporator/disseminator partner, making possible its experimentation on different contexts.

Description of activities:

1. Selection of companies for the attribution of the “Selo Alimento Seguro”2. Adaptation/contextualization of the “Pedagogical HSA-Kit”3. Implementation/experimentation of the “Pedagogical HSA-Kit”

Description of methodological / pedagogical framework (where relevant)

The incorporators/disseminators partners will develop individual activities, with the support of the authors/creator partners, in

order to contextualize the practices and products. By one hand, will be constituted, in each country, teams for the technical

audits on SHW at the companies selected by the incorporators/disseminators partners. These audits will be the support for the

adjustment and contextualization of the products and practices.

By the other hand, will be planned and developed training initiatives based on the IN_Food Quality strategy: Initial training on

coaching; Technical training on HSW to managers/entrepreneurs; Technical training on HSW to food manipulators;

coaching/consultancy Process.

Description of outputs:

The products/practices are adjusted to the reality of the country of each incorporator/disseminator

partner.

The incorporators/disseminators partners adopt the role already played by the authors/creators.

Page 38: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

WORK PACKAGE N.º: WP4Work package title: Evaluation of the results and impacts

Start Month: 1.01.2008 End Month: 30.09.2010

Package leader: EPRALIMA

Work package aims:

Avaliar o processo e os resultados da disseminação; e analisar os “ganhos” de toda a parceria em termos de

competências, domínio dos processos de disseminação, empowerment organizacional, satisfação e realização dos

participantes no processo e as melhorias nos produtos e práticas originais.

Description of activities:

1. “selo” attribution

2. Process monitoring

Description of methodological / pedagogical framework (where relevant)

The attribution of the “Selo Alimento Seguro” product will be a indicator of success of all the

dissemination/incorporation process, because it will be translated on a tangible way, in the satisfaction of the

recipients and final users of the products/practices. For this purpose, the audit teams formed on WP3, should

implement audits to the companies which are candidate to obtain the “Selo Alimento Seguro”. The results of these

audits, will decide who is able or not to get the attribution of the “Selo” to the candidate companies.

Further this final result, all the process of dissemination/incorporation will be a subject of evaluation during the

process, with the eventual renegotiation of the disseminator plan.

Description of outputs:

All the partnership recognizes the added-value of persons and teams of work, as well as the

targeted entities of dissemination.

Page 39: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

WORK PACKAGE N.º: WP5

Work package title: Dissemination of the products

Start Month: 1.01.2008 End Month: 30.09.2010

Package leader: ACIAB, PREVIFORM

Work package aims:

Planning correctly and in function of the needs and resources of the partnership, the activities of:

transferring dissemination, communication and marketing to be developed during the project.

Description of activities:

1. Communication and divulgation of the project

Description of methodological / pedagogical framework (where relevant)

The communication and divulgation of the action should be planned, organized and developed in a way

to ensure the durability and effectiveness of the communication and divulgation plan. On this work

package will be established contacts with other institutions/companies of the food sector, for a possible

application of the products. For this effect, it will be used communication channels (telephone, Internet,

etc.), media, personal contacts in presentation processes.

Description of outputs:

It is established a plan which allow the efficient communication and divulgation of

the IN_Food Quality products.

Page 40: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

EXPECTED RESULTS

R1 Adaptation of the“HSA- Kit-Pedagógico”product

Type of results work package

Target group(s)/

potential beneficiaries

Partners;

Companies (Heads, workers) of the food sector;

Training Institutions (trainers, tutors e trainees);

Language of the product Portuguese, English, German, Spanish, Bulgarian,

Slovak

Medium that will be used Internet, CD_ROM, Books

Availability

(when?)

30.04.2010

Number of copies foreseen if

applicable

20 Copies (5 copies of each manual * 4 partners

incorporators/disseminators)

Didactical methodology (if

applicable)

Classroom instruction

Training on the post work

Others

Page 41: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

EXPECTED RESULTS (CONT.)

R2 Adaptation to “Selo Alimento Seguro”product

Type of results Recognition tool

Target group(s)/

potential beneficiaries

Companies of the food sector

Clients of companies of the food sector

Language of the product Portuguese, English, German, Spanish, Bulgarian,

Slovak

Medium that will be used Stamp/dístico/cartaz

Availability

(when?)

1.08.2009

Number of copies foreseen if

applicable

The number of “stamps” will be dependent of the quantity of

companies recruited by the partnership, and each partner

should experiment the product at least at 2 companies, which

means a total of 8 stamps (4 partners

incorporators/disseminators*2 companies)

Didactical methodology (if

applicable)

-

Others -

Page 42: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

EXPECTED RESULTS (CONT.)

R3 Adjustment to the electronic platform

Type of results Informatics Platform of Information and Communication

Target group(s)/

potential beneficiaries

Partners;

Companies (Heads, workers) of the food sector;

Training Institutions (trainers, tutors e trainees);

Experts on training and FHS;

Community.Language of the product Portuguese, English, German, Spanish, Bulgarian,

SlovakMedium that will be used InternetAvailability

(when?)

31.01.2009

Number of copies foreseen if applicable

-

Didactical methodology (if applicable)

-

Others -

Page 43: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

DISSEMINATION AND EXPLOITATION PLAN

• It is intended to ensure the effectiveness of the dissemination

process, under three structured components of dissemination.

Page 44: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

DISSEMINATION –1ª COMPONENT: PRODUCT / PARTNERSHIP AND PROCESS:

1. Products: are products that respond to the needs of the users that were validated, and then

recognized as one added value, and subsequently were considered as products with a utility recognized.

The products have characteristics which allow their adaptation and adjustment to different geographic

realities.

2. Partnership: the partnership integrate the proposal, predict a successful dissemination because:

– The proposed activities of transfer constitute a solution for the problems sensed in the countries

where the partnership are from;

– the partners entities, have the autonomy to adapt the products in function of their needs;

– All the partners, without exception, have contributed to give and also get from it added values.

– The entities which participate in the project are credible entities and suitable on the environment

they labour.

– he dimension of the partnership on this Project is perfectly adjusted to the activities targeted in

this project.

3. Process: All the activities were planned as a dissemination process.

Page 45: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

DISSEMINATION -2ª COMPONENT: INTERVENIENT

The partnership of the Project cover institutions whose role and nature assemble with the activities of

dissemination, they are composed by:

1. Producer entities: are the partner‟s entities that were involved on the conception of the

original product (EPRALIMA, ACIAB, e ESTG) and in it‟s process of transfer in a national level

(EPRALIMA, ACIAB, ESTG and PREVIFORM). These entities will allow the transfer of knowledge needed for

the transfer process.

2. Incorporators and disseminators entities: are the partner‟s entities that will obtain the

products (by the producer entity), and that will transfer these products to their organizational context.

They will also have a disseminator role, because they already have a prestige and capacity in their

relation with the economic and social environment in their implementation area. For the dissemination

of the project, these partners, inside their environment, will identify potential entities for the

dissemination of the products.

The incorporators/disseminators entities are: PROMAS, Federation of Consumers in Bulgaria, TTZ OZ Pez,

ADEXA. All these partners will participate on crucial stages of the activities of the Project, knowing the

products to after apply the disseminating activities.

Page 46: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

DISSEMINATION - 3ª COMPONENT: DISSEMINATION

PLAN

• All activities will have the participation of the disseminator partners, in order to

make them efficient, the implication of the partners on the activities of the Project

is crucial, as well as its efficiency on the dissemination will be achieved, if the

performers which will participate in the dissemination process, are involved in the

all project, from the awareness actions, passing through the planning actions until

the experimentation actions. The search of potential beneficiaries it will also be

an important stage.

• The Project is based on a strategy of dissemination in two levels:

– the first level that reach directly the incorporators/disseminators partners

level;

– the second level that will reach the final beneficiaries (for example, fabric/sell

and food units), defined during the development of the project.

Page 47: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

EXPECTED IMPACT

• impact on authors/producers,

– It is expected that the authors/producer of the IN_Food Quality products

become a reference widely recognized by the agro-food, regarding FSH.

– the skills (organizational and individual), acquired during the project can be

used in a much more efficient way, since they are more consolidated on the

agents and organizations, allowing the solidification of the initiative of the

institutions relatively to the practices of continuous training and

implementation of FSH.

Page 48: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

EXPECTED IMPACT (CONT.)

• impact on the incorporators

– the incorporators could benefit of a methodology, including all the resources

associated, tested and with proved results, created to provoke a deep and

long organizational changes.

Page 49: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

EXPECTED IMPACT (CONT.)

• impact on the final beneficiaries (entrepreneurs):

– The impact expected for this target group will be similar of the workers,

saving the fact that the behavioural component affect the organizational and

manage work of competences in function of FSH, or capacity to articulate

individual competences, aiming the creation of organizational competences .

Page 50: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

EXPECTED IMPACT (CONT.)

• Impact on the consumers of the agro-food agro-alimentar

– The implementation of the stamp “Alimento Seguro” will be accompanied of

information, placed in sites with visibility, in their own establishment, where

the requisites needed are indicated, for the recognition through the “Alimento

Seguro”.

– The final consumers are involved in two ways:

• On one hand, the public visibility of the requisites will allow to give consciousness the

consumers of the implications of the FSH in the public health, and on the logistic of a

company on the food industry.

• By the other hand, the fact that the requisites are public may provoke curiosity on the

consumers relatively if certain requisites are being accomplished.

Page 51: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

IMPACT ON IN_FOOD QUALITY PRODUCTS

• It is expected, during the dissemination process, that the incorporators

of the products provide competences based in their own

experience, improves that make them more useful and

adapt to the different targeted.

Page 52: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

TARGETS:

Vocational Field 141 (Teaching and Training)

Level ISCED 3VPV-WRK Upper Secondary Education –

Level 3 – pre-vocational and vocational

programmes - work based

Economic sector C10 (Manufacture of food products);

I56 (Food and beverage services activities)

Expected number of people

addressed

250

Page 53: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

PRODUCT – STAMP “FOOD SAFETY”

•Regulation

•Check List

•Inspection Commission

Page 54: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

CREATION OF A STRUCTURE OF MANAGEMENT OF

THE STAMP

• Management Group of the Stamp

– EPRALIMA – Escola Profissional do Alto Lima, C.I.P.R.L.

– ESTG – Escola Superior de Tecnologia e Gestão do IPVC

– The partner

Page 55: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

COUNCIL OF INSPECTION - CONSELHO DE

VISTORIA

• EPRALIMA – Coordenação administrativa;

• ESTG-IPVC;

• The Transnacional partner

Page 56: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

HOW TO APPLY?

• The participation is a volunteer, it‟s not an action of inspection;

• The request of the Stamp “Alimento Seguro” it is done for the Service

of Support of the Management Group, sending the process to a

partner organization of the project.

• Models to use:

– Subscription model

Page 57: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

WHO CAN APPLY FOR THE STAMP?

• All the establishments of the food area, what carry out all the Criteria

of Adhesion mentioned in the preliminary Analysis of the

Candidature:

- Food industry;

- Horeca Sector;

- Cake shops;

- Bakeries;

- Cutting; Talho

- Grocery Stores and Supermarkets;

- The whole commerce and for thick of food products;

- Hotel management with restoration.

Page 58: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

MAINTENANCE / RENOVATION OF THE STAMP

• The Stamp “Alimento Seguro” it has a term of validity of 12 months.

• The sealed enterprise will have to apply for the renovation or

maintenance of the stamp inside his period of validity (12 months).

• Each cycle of renovation of the stamp “Alimento Seguro” it

understands a period of 3 years.

• after concession, in the first one and in the second year the enterprise

will have to ask for Auditing of maintenance and in the third year the

Inspects of Renovation.

Page 59: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

WHO GIVES THE STAMP “ALIMENTO SEGURO”?

• EPRALIMA – Administrative co-ordination;

• ESTG-IPVC;

• The partner

The COUNCIL OF INSPECTION values the candidatures for the

stamp “Alimento Seguro”.

• The Stamp“Alimento Seguro” is granted by EPRALIMA together with

ESTG IPVC and the partner country envolved.

Page 60: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

HOW IS THE STAMP?

• The Stamp “Alimento Seguro” be provided to the company saddled

with the format of a certificate, in format of paper and through a

plate, what will have to be put in the exterior front of the building of

the establishment.

• The stamp will have an own logótipo and will have to be considered of

individual and non-transferable use.

• Graphic Standards - Manual of reproduction and application of the

symbol stamp

• “Alimento Seguro”

Page 61: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

GOAL:

Appreciate and promote the effort developed by

the companies that benefit from the IQA strategy, or

others that have made an effort to implement FSH.

• a) Make consumers better informed and more demanding, looking so

for the enterprises that give them more guarantees from FSH;

• b) To distinguish the enterprises as for quality and security of his

products and services;

• c) To improve the performance of the organization; methods,

processes and persons, with focus in the satisfaction of his clients.

Page 62: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

SAFETY FOOD STAMP – REGULATION

1.º Registration

Page 63: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

CRITERIA OF ADHESION

2.º PRELIMINARY ANALYSIS OF THE PROPOSAL

• Legal compulsory criteria to the functioning

- License of Use, licenciamento industrialist or for establishments of restoration and

drinks, sanitary permits or permits of license or authorization of use;

- Declaration of not debt to the Social Security;

- Declaration of not debt to the Finances :

- Complaints book;

- Map of the Personnel duly updated;

- Badges required for each sector of activity;

- Price tables properly up-to-date and with VAT;

- Medicine, Hygiene and Safety in the Work;

- Training in the area of hygiene and food security and HACCP, for part of the workers;

- Opening hours of shops;

- Fastening of time-table of the workers;

- Industrial register Cadastro Industrial;

Page 64: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

WHO RECEIVES THE INSCRIPTION?

• The partner of the In_food Quality Project in the respective country;

Page 65: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

3.º AUDIT OF THE ESTABLISHMENT ON FOOD HYGIENE AND

SAFETY

An Auditing will be scheduled with the interested establishment.

Checking effectuated through the list of checking by auditor.

• - Hotel, Catering and Beverages – Check List 1;

• - Food industry (general) – Check List 2.

Page 66: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

4.º ELABORATION OF THE AUDIT REPORT AND APPRAISAL OF THE

ESTABLISHMENT ACCORDING TO THE FULFILMENT OF THE

REQUISITES

• A report will be prepared on the conditions of Hygiene and Food

Security found in the establishment and will be attributed according to

the criteria established in the list of checking a punctuation from 0 to

100, according to the biggest or least fulfilment of the parameters;

• All the establishments begin with 100 points and are attributed

demerits by each not carried out item.

– To the Item not checked corresponds a decrease from 1 point.

– For each red item, will correspond a decrease 3 point.

Page 67: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

5.º IN_FOOD QUALITY TRAINING PLAN IN COACHING

PROCESS OR CONSULTANCY PLAN

Page 68: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

6.º AUDIT TO VERIFY IMPLEMENTED IMPROVEMENTS

– See Check List Stamp “Alimento Seguro”

Page 69: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

7.º ELABORATION OF AUDIT REPORT

The same thing what in the 4th item

Page 70: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

8.º AUDIT FOR THE OBTAINMENT OF THE “SAFETY FOOD

STAMP”

By auditors on pre-scheduled visits with companies, using the

checklist Stamp „Alimento Seguro'

Page 71: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

9.º AFTER THE VISIT AND BASED ON THE VERIFIED CRITERIA

OF THE INSPECTIONS

the inspection commission will issue an judgment approving, or not,

on the stamp

Page 72: TRAINING TO DISSEMINATORS AND INCORPORATORS AGENTS · IQA project; •The strategy used for the transfer will be marked by its incorporation on companies and by the adjustment or

10.º DISCLOSURE

• The Partnership of Development of the In_food Quality Projecto will

disclose all companies sealed.