Training Synopsis

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    HRD Module 5 CEC Evaluation

    Training Synopsis

    1. General Questions (Some might need behaviouralobservations)

    a.How many trainees attended the training program?b.Did the training program start on time?c.How was the class participation of trainees & trainees

    co-ordination with each other?d.Where the trainees had training related enthusiasm or

    interest?e.What level of management is generally focused in this

    training program & why? (deciding the cadre, level ofmanagement bottom or middle level)

    f. Did they conduct any pre-training test to know thecurrent level of employee competency?

    g.How many hours of training program were there? Whatis the frequency of the training program (i.e., how manytimes this training is given in a week or month or quarter

    or year)?

    2. Need Assessmenta.What is the starting point of this training program?

    (history needs to be assessed, why this training programwas started any incident or competitors approach ormarket demand)

    b.In which year the first training program was delivered?c.Are there any changes made in training program since

    its inception?d.How is this training linked to & supporting team or

    organizational performance?

    3. Objectives of Training Programa.What is the main objective of conducting the training

    program?b.Is it stated what the trainee must learn or be able to do

    after the training?

    4. Make versus Buy Decision

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    a.Is the training program purchased from outside ordeveloped in-house?

    b.If it is purchased from outside:i. Who is the vendor?ii. Is it designed specifically for the organization?iii. Are the training materials provided by the vendor?iv. Is the trainer or instructor provided by the vendor?v. Since how many years the vendor is selling such

    programs?vi. What is the cost to the company in purchasing the

    program?

    vii. Does the vendor have credentials, certificates ordegrees to sell the programs?viii. What are the training methods used?ix. Does the vendor take any follow-up or evaluations of

    the programs delivered by him?

    c. If it is purchased developed in-house:i. Who has designed it people or employees involved

    in designing the particular program?

    ii. Is there any train-the-trainer programs conducted?

    5. Selecting the Trainera.Who is the trainer or instructor? How many trainers were

    there?b.Does he have effective training competency (skills

    needed to deliver the training program) & subject-matterexpertise

    c. If the training is given through computer-aidedtechniques, then trainers ability in using thetechniques?

    6. Lesson Plan (this can be available readymade in form ofleaflet)

    a.What is the content covered?b.How are the activities sequenced?c.Timing & planning for each activity?d.What are the experiential exercises used, if any?

    7. Training Method & Media

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    a. Which training method & media is used? (you can referthe different training methods from your textbook)

    8. Training Program Announcements

    a.Where the trainees informed beforehand about thetraining? Before how much time programannouncements were made?

    b.If any announcement was made, did it specify thepurpose of training program, when & where it would beconducted?

    c.How the employees can qualify to participate in theprogram?

    d.How these announcements were made through

    supervisory channels, bulletin boards, intranets,newsletters or mailed individually to trainees?

    9. Program Outlinesa. Were the trainees provided with any training materials

    exactly before the training?b. If yes, what were the contents of those outlines?c.How the employees can qualify to participate in the

    program?

    10. Training Manuals or Textbooksa.Which types of training materials were used?b.Were there any textbooks, reading materials, exercises

    or self-tests?c.Were the training materials produced in-house (if yes, by

    whom) or purchased from outside?

    11. Scheduling the HRD Programa.Was the training scheduled during work hours or after or

    before work hours? Why?b.Was it scheduled on a specific day of the week? And on a

    specific time of the day? Why?c.Where the trainees served with any refreshments in

    between the training session? (Behavioural observation)

    12. Arranging the physical environment (wouldrequire behavioural observation)a.Where was the training conducted inside

    organizational premises (board room, conference room,

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    training room) or outside the organization (trainingcentre)?

    b.Was the training premises free from any distractionssuch as noise, poor lighting or any physical barriers?

    c.How was the seating arrangement semicircle, onchairs, classroom form?

    d.What was the temperature of the room comfortable ortoo warm or stuffy?

    e.How was the overall ambience of the training room?

    13.Preliminary Evaluation of HRD Program

    a.Did the training achieve its objectives?b. What were the trainees reactions after the training

    program? (requires interviews with few trainees)c. Is any post-training test conducted for evaluating the

    trainees competency after training?d.Does the trainee use the learned training, in his/her job

    behaviour? How the HRD department evaluate this?e.Is the training effort in line with organizational goals &

    strategies?

    f. Does the training have an effect on overallorganizational performanceg.What are the methods of data collection used by

    evaluators to evaluate the training program (interview,questionnaire, direct observation, written tests,simulations/performance tests, past performance data)

    h.Is any self-report data generated after the trainingprogram?

    i. Are the results or data collected from employees aftertraining kept confidential?

    j. Are there any feedback sessions for trainees?

    14. Cost-benefit Analysis of HRD Programa.Does the organization conduct any cost benefit analysis

    for the training program?b.What are costs of training program Direct costs,

    indirect costs, development costs, overhead costs,compensation for participants? (please refer textbook fordetails)

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    c.What are the operational result areas which arequantified? (refer textbook for same investment part)

    d.Calculate ROI for the training programe.If any other method is used by organization for

    evaluation kindly mention that?