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Training of Trainers on Entrepreneurship Development Training 10-13 October 2017

Don Bosco Provincial House, Bangalore

The day began with invoking the blessing of God by Sister Neera followed by the

Lighting of the Lamp. Thereafter, the activity was conducted by Ms Divya in a

creative way through which we came to know each other within a short time.

Group Discussion

The second session was conducted by Mr. Nicolas in which he divided the larger

group into four small groups. Beforehand Mr. Ruben one of the new staff

members of FVTRS was welcomed and introduced to all the participants. The

activities went such as

1. Naming the group: Group 1 Apple, Group 2 Teresa, Group 3 Go green and

Group 4 is 5 Stars

2. Selecting the leaders for each day

3. Distributing the Responsibilities like:

a. Writing the Report/recap

b. Energizer

c. Feedback and Evaluation

d. Timekeeping and chair person

4. Expectations

a. Exchange of ideas from facilitators

b. Learning by doing

c. Trainees Friendly modules

d. Facilitator/leadership skill to train the youth

e. Need assessment of skill and market

f. Effective Curriculum Development

g. Practical knowledge to start Micro/Small business

h. How to motivate failure startups

i. Money management

j. Role play session on enterprise Development

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k. Upgradation of skills

l. Strategies for follow-up

How to motivate the failure startups

Identifying the failure: We need to identify which area they are lacking.

Check the cycle of Entrepreneurship and then we have to motivate the

failure startups.

Motivational Examples

Giving some suggestions to them

After the group formation and work division Ms. Divya explained about the three-

day scheduled. She also assigned a secret friend each of the participants.

Field experience Presentation:

Presentation was done by Sister Helen Rego organization Divya Kripa Seva Kendra

Malakalmuru.

After this Mr. Narayan conducted a small energizer to refresh the mind of all the

trainees. Soon after this there was a tea break.

Innovative Business Ideas by Mr. Jimmy

He helped the participants to understand the difference between Self-

employment and entrepreneurship and Entrepreneurship and Job. Then he

explained about the business Product and Service.

Skill first or Business first?

Ideally an entrepreneur identifies a market opportunity and acquires skills

and do Business

Where a market need is established, it is possible to impart skills along with

developing a job/business attitude.

Skill alone with no business attitude cannot create entrepreneurs.

How to Choose Trades for Skill Training

Gather information for:

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Identification of viable trade for skill training and validate proposed trades with a

minimum of resources in a short period of time

How to do the Market study

Method 1:First selection of trades -Short list the proposed trades in the PRA

exercise Seek opinion of people

Method 2:Contact Market with selection of trades

Difference between Job and Entrepreneurship

Profession – way of life

Entrepreneurship –Take risk and take the rewards- Rewards of risk is

called entrepreneurship

Risk means- Learning from somebody, getting inspired, being taught etc.

some of that skills. Entrepreneurship skills vary from person to person

Qualities of good entrepreneur

He explained that the Entrepreneur should have qualities such as Flexible, Ready

to Network, Curious, Respect for money, Ready to Experiment, Purpose of Market

Study, You cannot make sound business without uderstanding market,

Understand the customers need/want, Develop product/service which gives

customers what they want, Promote the best product /service for customers,

Keep on improving the product .

Benefits of Market Study

After explaining about qualities, he shared what could be the possible benefits of

Market study. Some of the points are as mentioned below:

Understand how well the product or service meets the needs of customers

Determine the best price for the product or service

Select the best way to distribute the product

Create new ways to promote the business

Identify ways to expand the business

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How to do Market Study

His final and last session was about how to make a Market study:

Observation

Surveys (interview, social media etc)

Focus Group and product test

SWOT analysis

Inflow outflow

Secret Letter Writing and Sharing: During this session all the participants were

asked to write a letter to each of their Secret friends explaining about their

positive points and areas of improvements. Thereafter the time was given to

share each of the letters.

Feedbacks and evaluation:

Apple group members Rachel, Ajay, Sister Neera and Nicolas asked the members

to give their valuable feedbacks about the day. During the feedbacks the three C

were covered i.e. content, communication and Classroom management. Mostly

everybody was happy with the content and the style of communication however,

encouraged the participants to manage the time which was lacking on the first

day.

Overall the Day 1 was very fruitful and productive the participants could learn

through sharing and facilitation methodology.

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Day – II

Prayer: The day began with Pray by Father Suresh who asked for God’s blessing

throughout the day and for the entire EDP Training sessions.

Thereafter, Mr. Nicolas took the time to welcome the remaining participants and

introducing to everyone in the room. Points were also given to Mr Helen for her

presentation on the previous day.

From Team Go Green who were given the task to prepare the report for the day

one Mr. Alex came forward and shared the importance that happened on first

day.

Thereafter the floor was open for the presentation of the participants to share

their field experiences about the EDP training they conducted in their area.

1st Presentation was made by Mr. Himanshu from Gram Vikas Seva Sanstha,

Lucknow. After this points were given to his presentation.

2nd Presentation was done by Sister Neera from Jeevandeep Charitable

Trust

Branch: Sarai Marufpur, Sandila. Points were given to her presentation.

Mr. Mehul began this session by asking the experience, challenges and positive

things the participants happened to face during their EDP Training program in

their respective field. Both positive and negative feedback were received like this

course is really bringing a transformation in the lives of the trainees however,

discussion were made regarding the module to be simplified if possible.

Thereafter he took the session on the Three column Chart as mentioned below:

Finance Management Product/Services

Costing Operation Marketing

Budgeting Logistics Competition Funding HR Tax/Law

Accounting Management/Resources Customers

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Thereafter he took the examples of a Mobile shop and started elaboration each of

the points.

I. Finance

1. Costing: He explained as what are you going to sell and what is the total

cost of the product for an year.

2. Budgeting: How much expense we need to manage

Opportunity Cost: Eg. Shifting from one job to another as they get better

opportunity in which various examples were given like that of a private

drive shifting to Ola/Uber drive as the profit made is comparatively more.

3. Funding: Arranging of money to start an entrepreneurship. Being a

facilitator we not only should teach our training how to open a shop but

also help them initially to find monitory means to start their business. We

must guide them and if possible help them.

4. Account: To keep simple account of things everything that happens in the

shop. Like how much for particular service provide what is the actual

expense and what are our charges.

II. Management:

1. Operation: Operation is generally internal management of the store. How

many customers are coming for repairing how do we prioritize them,

management of time given for repair service etc.

2. Logistic: Management of outside resources E.g. in case if the person from

where we buy screen guard is not available making alternative availability.

3. HR. Making sure that the employee is working properly, salary paid, hours

of work to be competed etc.

4. Management and Resource: Keep ourselves update about happening in

the particular field in the nearby locality.

III. Product and Services:

1. Marketing:

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Have a Brand Name (Unique Identity)

Understand the Target Customer (their need/wants)

Quality of the Product

2. Competition: Competitor Analysis

U – Unique

S – Selling

P – Proposition

What is the specialty or the Uniqueness of our project?

3. Tax and Law: Much explanation was not given as it is not necessary for our

small entrepreneurs only when the grow in their business we have to look

into these aspects.

Moreover, Different area, different product have different laws.

4. Customers: Everything done comes down to the point of Customer. We

need to understand the customers, what are the services/products they are

looking for, Their capacity and affordability.

After the Lunch break Mr Mehul explain about the social networking sight they

have opened especially for the trainers/facilitators in collaboration with

Facebook. The network is called Trainer Tribe and the app is called work place. It

exactly works like Facebook.

Ice Breaker:Ms Rachel once again taught us the song to whom to…. Which was

fun and refreshing for all the participants

Mr. Mehul went through the expectation written by each of the group and

selected the important topics which were not covered and gave his valuable

feedbacks. Some of the topics were like

How to manage the failure Startups: Whether the workers were salaried or

profit partners. He said if you remove risk from business it become like

employment. Hence, employee work and profit partner’s work is entirely

different.

4 Ps of Marketing: Price, Product, Place and Promotion

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Soon after this session and before the Tea break it was a time to thank Mr

Mehul for the valuable inputs he share with the participants.

‘Tell me and I forget, teach me and I remember, Involve me and I learn’

Ice Breaker: Before starting the session on how to become a good facilitator an

Ice breaker was conducted by Mr. Amal raj which was called Fruit Salad.

Exercise: Making of 3d Cube

All the participants took time to make a 3D cube with the ground rules that they

cannot talk once they touch the rope and cannot move their hands from the place

where they caught the rope. All the participants tried three times 15 min each but

failed miserably.

After this, Mr. Sajeesh encouraged all the participants to give their feedback

about the exercise which could help us understand what the difficulties was we

faced and what were the positive points we had.

1. What is facilitation?

Making our day to day conversations, activities, relationships, dealings

comprehensively pleasant, comfortable and easier for others.

2. Who is a facilitator?

A person who communicates effectively understanding to whom he/she is talking

or listening. Who influence the audience with a clear thinking, good participation

and a good buy-in from every one who is involved.

• Understands and facilitates the view of the other person

• Carefully assess what the audience need

• Work harder to stay neutral

• Makes the audience to understand why they are there

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• Speak in simple and direct language

3. Trainer Vs Facilitator

4. Tips for an effective facilitation

• Understand your role & Audience (purpose, out come and process)

• Stay focused during sessions

• Keep a safe class room environment

• Involve participants

• Be a good listener

• Foster inclusion & avoid exclusion

• Encourage full participation

Cultivate shared Responsibility

5. Tools for an effective facilitation

• Redrawing the mind map ( changing prejudices)

• Use of visual media (select effective visuals well in advance)

• Moderation techniques (activities & games)

• Story telling ( stimulate to use own story)

• Process manager • Value experience and kn

owledge of participants • Engage participants • Access prior knowledge (

experience sharing) • Participants shares • Helps people to become

responsible for their own learning

• Information flows in different direction – genuine idea sharing between F&S

• Allows learning to be self directed

• A Guide by the side

Video 2

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• Usage of influencing examples

• Brain storming

• ICE- Braking

• Role plays for mind stimulation

6. Significant Facilitation Behaviors

• Knowing the materials prior to your workshop

• Exuding confidence; be clear, enthusiastic and be comfortable.

• Using humor, stories, and examples that directly relate to their work.

• Selecting an appropriate activity that will meet the needs of your group and

having lots of fun energizers/icebreakers.

• Having lots of visually appealing handouts and flip charts: they help add the

practical material the participants leave your workshop with.

• Determining needed supplies, room requirements, seating arrangement.

• Thinking through the exercise and visualize potential problems and pitfalls:

one of the biggest is not allotting enough time for activities.

7. Things that a facilitator shouldn’t

• Impose a solution on the group. Focusing, they clarify issues

• Discussions, bring out viewpoints, synthesize differences, and Look for

underlying agreements.

• Downplay people’s ideas.

• Push personal agendas and opinions as the “right” answer.

• Dominate the group

• Say umm, ahaha repeatedly.

• Read from a manuscript or manual.

• Tell inappropriate or offensive stories.

• Make up an answer-you never know who is in the room.

• Allow people to bully others in the group.

• Take a stand with one section of the group (based on appearance)

The sessions were made interesting by showing various interesting videos like

Class of clown, Class of rowdies, How do you make a difference and finally ended

with a funny video on funny English class.

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Thereafter, the floor was open for feedback and the all the participants gave very

positive feedback as they could learn a lot of things through the session and got a

clear picture about the difference between facilitator and a trainer.

Finally,Mr. Nicolas asked to write the secret letter by tomorrow morning and

bring it. All together the day was very meaningful as all the doubts regarding

Entrepreneurship was cleared by Mr.Mehul and the participants could learn on

how to become a good facilitator.

Day – III

Started with the feed back of the previous days’s programme. Since this is the

last phase and last day programme, the facilitators given the opportunity to clarify

the doubts from all three phases and all the topics covered.

Participants had lot of doubts about the Financial Management and Costing and

budgeting the same has been clarified by Ms. Divya and Mr. Nicholas.

Mr. Nicholas has asked each participant about their expectation has been met or

not? If their expectation ismet he asked to remove from the tree as a fruit. There

were some more unclarified chits were there on the expectation tree, he clarified

all the doubts and the participants were clear and happy about the training

programme

The participants were asked to prepare the annual plan.

Finally, Mr. Felix D’Souza – Senior Programme Manager, Mr. Nicholas and Ms.

Divya awarded the certificate to all the 19 Participants.

With the National Anthem the programme got concluded.

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