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Data CenterDCNI-1 v2.0 - Implementing Cisco Data Center Network Infrastructure 1............................................................ 1DCNI-2 v3.0 - Implementing Cisco Data Center Networking Infrastructure 2........................................................ 2ICN1K v1.0 - Implementing the Cisco Nexus 1000V....................................................................................... 3ICN52K v3.0 - Implementing the Cisco Nexus 5000 and 2000.......................................................................... 4REPLACE WITH ACTUAL NAME FOR COURSE #TE6805............................................................................. 5REPLACE WITH ACTUAL NAME FOR COURSE #TE6806............................................................................. 6ICN7K v3.0 - Implementing the Cisco Nexus 7000......................................................................................... 7IEDIS V1.0 - Implementing Enterprise Data Center Infrastructure Security.......................................................... 8DCUCI v3.0 - Data Center Unified Computing Implementation.......................................................................... 9UC-UCS v3.0- Installing Cisco UC on UCS................................................................................................... 10

Enterprise (Switches & Routers)ICND1 v1.1 - Interconnecting Cisco Network Devices 1................................................................................... 11ICND2 v1.1 - Interconnecting Cisco Network Devices 2................................................................................... 12CCNAX v1.1 - Interconnecting Cisco Networking Devices: Accelerated.............................................................. 13IP6FD v2.0 - IPv6 Fundamentals, Design and Deployment.............................................................................. 14CCIE-RSW-N - CCIE Routing & Switching Written Boot Camp......................................................................... 15IUWNE v1.0 - Implementing Cisco Unified Wireless Networking Essentials......................................................... 16ROUTE v1.0 - Implementing Cisco IP Routing............................................................................................... 17SWITCH v1.0 - Implementing Cisco Switched Networks ................................................................................. 18TSHOOT v1.0 - Troubleshooting and Maintaining Cisco IP Networks................................................................. 19

IP CommunicationsCCMSA v6.0 - Cisco Communications Manager System Administration............................................................. 20AUM v5.0 - Administering Unified Messaging................................................................................................ 21CIPT1 v8.0 - Implementing Cisco Unified Communications Manager Part 1 ........................................................ 22CIPT2 v8.0 - Implementing Cisco Unified Communications Manager, Part 2........................................................ 23CIPT2 v7.0/v6.0 - Implementing Cisco Unified Communications IP Telephony Part 2............................................ 24CVOICE v8.0 - Implementing Cisco Voice Communications and QoS................................................................ 25TUC v1.0 - Troubleshooting Cisco Unified Communications Systems................................................................. 26ACUCM v8.0 - Administering Cisco Unified Communications Manager............................................................... 27CAPPS v8.0 - Integrating Cisco Unified Communications Applications............................................................... 28TVOICE v8.0 - Troubleshooting Cisco Unified Communications........................................................................ 29

IP Contact Center (ICM, IPCC)ICMBC v7.0 - Intelligent Contact Manager Boot Camp.................................................................................... 30IPCCE v1.0 - IP Contact Center Enterprise................................................................................................... 31UCCXD v3.0 - Deploying Cisco Unified Contact Center Express....................................................................... 32REPLACE WITH ACTUAL NAME FOR COURSE #TE5304............................................................................. 33

SANs (MDS)ICSNS v4.2 - Implementing Cisco Storage Networking Solutions...................................................................... 34

SecurityREPLACE WITH ACTUAL NAME FOR COURSE #TE5504............................................................................. 35CANAC v2.1 - Implementing Cisco NAC Appliance........................................................................................ 36MARS v3.0 - Cisco Security Monitoring, Analysis and Response System............................................................ 37IINS v1.0 - Implementing Cisco IOS Network Security..................................................................................... 38FIREWALL v1.0 - Deploying Cisco ASA Firewall Features............................................................................... 39SECURE v1.0 - Securing Networks with Cisco Routers and Switches................................................................ 40VPN 1.0 - Deploying Cisco ASA VPN Solutions............................................................................................. 41

Table of Contents

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Course Description:

Who Should Attend:

Prerequisites:

Course Outline:

Implementing Cisco Data Center Network Infrastructure 1 (DCNI-1) v2.0 is a five-day, data center-oriented course. The course starts with an overview of current data center trends, the evolution of data

centers, and how to position available Cisco platforms for access, aggregation, and core layers of the data center. The course content is primarily focused on the Cisco Catalyst 6500 Series Switches, Cisco Catalyst 4900 Series top-of-rackswitches, and, to a lesser degree, Cisco Blade Switches. The course describes the hardware and software options for the Cisco Catalyst 4900 Series Switches, and considersplatforms in the context of a data center network. Next, a detailed discussion on Cisco Catalyst 6500 Series Switch hardwareand software architecture follows, focusing on the Cisco Catalyst 6500 Series Switch chassis, power supply, supervisorengine, line cards, and service module options. A new Virtual Switching System (VSS) functionality and configuration steps onhow to deploy it are described. Then different features are discussed, with focus on the Cisco Catalyst 6500 SeriesSwitch—the Cisco IOS modularity, quality of service (QoS) policy options and deployment, NetFlow, Cisco IOS EmbeddedEvent Manager (EEM), Automated Diagnostic Tools, Switched Port Analyzer (SPAN), Remote SPAN (RSPAN), andEncapsulated RSPAN (ERSPAN). Since security is a vital part of the Data Center network, the course continues with the description of the Cisco Catalyst 6500Series Firewall Services Module (FWSM), hardware and software architecture, available features such as address translation,transparent versus routed mode, management and traffic control options, device virtualization with contexts, routingdeployment, failover, and deep packet inspection functionality. Network monitoring is also seen as an important part of data center network policy. Thus, the course gives an overview ofnetwork monitoring—the benefits of and reasons to deploy network monitoring. The course describes Network AnalysisModule (NAM) hardware and software architecture, the steps to provide initial configuration, and the data center-oriented NAMusage cases and configuration. The course concludes with a discussion on high availability, focusing on Hot Standby Router Protocol (HSRP), Virtual RouterRedundancy Protocol (VRRP), and Gateway Load Balancing Protocol (GLBP) first-hop failure solutions, and Cisco Catalyst6500 Series Switch supervisor redundancy options—namely, Route Processor Redundancy (RPR), Route ProcessorRedundancy Plus (RPR+), Stateful Switchover (SSO), and SSO with Nonstop Forwarding (NSF). The goal of the DCNI-1 curriculum is to enable customers to build scalable, reliable, and intelligent data center networks usingCisco Catalyst 6500 Series Switches equipped with FWSM and NAM service modules, Cisco Catalyst 4900 Series Switches,and Cisco Blade Switches.

The primary audience for this course are Channel partner resellers and the secondary audience for thiscourse are Field Engineers. The knowledge and skills that a student must have before attending this course include Cisco CCNP®or Cisco CCIE® Routing & Switching, or CCIE Service Provider, or equivalent experience and Building

Scalable Cisco Internetworks (BSCI) v3.0. Other knowledge needed includes Building Cisco Multilayer Switched Networks(BCMSN) v3.0, Optimizing Converged Cisco Networks (ONT) v1.0, and Implementing Secure Converged Wide Area Networks(ISCW) v1.0.

Benefits of Attendance: Upon completion of this course, students will be able to:

Describe the Cisco Catalyst 6500 and 4900 Series Switches, as well as Cisco Blade Switch family hardware options, data centerarchitecture, and Cisco Catalyst 6500 Series Switch advanced configuration, management, and maintenance features.

•Identify and implement traffic flows, including FWSM routed and transparent modes, supervisor-based packet acceleration, andFWSM-PISA integration.

•Describe NAM hardware, implement initial configuration, and use Cisco NAM to monitor network traffic.•Describe and deploy high-availability features in the data center.•

Course IntroductionOverviewCourse Goal and ObjectivesCourse FlowAdditional ReferencesYour Training Curriculum

Module 1: Implementing the CiscoCatalyst 6500 Series, Cisco Catalyst 4900Series, and Blade SwitchesDescribing Data Center Architecture for Cisco Catalyst

6500 and 4900 Series SwitchesDescribing and Positioning the Cisco Catalyst 6500 and

4900 Series SwitchesDescribing the Cisco Catalyst 6500 Series Switch

SupervisorsDescribing the Cisco Catalyst 6500 Series Switch Module

and Power Supply OptionsImplementing VSS 1440Upgrading Cisco IOS Software Using Software ModularityImplementing NetFlowImplementing QoSImplementing EEMUtilizing Automated DiagnosticsImplementing SPAN, RSPAN, and ERSPANDescribing the Cisco Blade Switch FamilyLab 1-1: Deploying and Examining the VSS 1440 OperationLab 1-3: Deploying QoSLab 1-4: Deploying and Examining EEMLab 1-5: Deploying Automated DiagnosticsLab 1-6: Deploying SPAN

Module 2: Implementing FWSM for a DataCenter Network Infrastructure

Implementing Traffic FlowsImplementing Management AccessImplementing ACLsImplementing ContextsImplementing RoutingImplementing FailoverImplementing Deep Packet InspectionLab 2-1: Deploying the FWSM in Transparent ModeLab 2-2: Deploying Multiple Contexts on FWSMLab 2-3: Deploying the FWSM in Routing ModeLab 2-4: Deploying the FWSM Failover

Module 3: Implementing NetworkAnalysis with Cisco NAMIntroducing Cisco NAMImplementing Initial ConfigurationMonitoring, Viewing, and Saving Data

NAM MaintenanceLab 3-1: Deploying the Initial Cisco NAM ConfigurationLab 3-2: Deploying Collection Mechanisms

Module 4: Implementing High-AvailabilityData Center FeaturesImplementing High-Availability Features in the Cisco

Catalyst 6500 Series SwitchImplementing Stateful SwitchoverImplementing Nonstop ForwardingLab 4-1: Deploying High Availability on Cisco Catalyst 6500

Series Switch

DCNI-1 v2.0 - Implementing Cisco Data CenterNetwork Infrastructure 1

Course Length

5 Days

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Course Description:

Who Should Attend:

Prerequisites:

Course Outline:

The Implementing Cisco Data Center Networking Infrastructure 2 (DCNI-2) v3.0 is a five-day instructor-led course with lab exercises that are intended to prepare students for the certification exam (no. 642-

974). The course schedule consists of approximately 50 percent lecture and 50 percent lab exercises. The Delivery Lab forthis course is accessed using a remote access procedure coupled with a GUI application that provides connectivity to all labdevices.

The primary audience is formed of individuals involved in the technical handling of Cisco platforms andsolutions, namely installing, configuring, operating, and troubleshooting. The decision to cover only

these areas is somewhat arbitrary, because many people with Cisco certifications are called on to provide advice in networkplanning and design as well. In this course, the target audience will be referred to generically as “technicians.”

The following courses are recommended prerequisites for students attending the Implementing CiscoData Center Networking Infrastructure 2 course: Interconnecting Cisco Networking Devices (ICND1) or

equivalent, Interconnecting Cisco Networking Devices (ICND2) or equivalent, and Building Cisco Multilayer Switched Networks(BCMSN) or equivalent.


Understand the enhancements associated with the Cisco NX-OS Software•Understand product placement for the Cisco Nexus Platform Family•Describe the migration of data center architectures, including unified I/O and unified fabric•

Module 1: Using the Cisco Nexus 7000 in Data Center NetworksUnderstanding the Cisco Nexus 7000 Series SwitchesOverview of the Cisco Nexus 7000Introducing the Virtual Device Contexts in the Cisco Nexus 7000Managing the Cisco Nexus 7000Cisco Nexus 7000 and Cisco NX-OS Layer 2 Protocols and FeaturesCisco Nexus 7000 and Cisco NX-OS Layer 3 Protocols and FeaturesCisco Nexus 7000 and Cisco NX-OS Quality of ServiceCisco Nexus 7000 and Cisco NX-OS SecurityTroubleshooting

Module 2: Using the Cisco Nexus 5000 and 2000 in Data CenterNetworksOverview of the Cisco Nexus 5000 and Cisco Nexus 2000Understanding Fibre ChannelImplementing an FCoE Network Using Cisco Nexus 5000 Series Switches

Lab ExercisesLab Exercise 1: Cisco Nexus 7000 Hardware PlatformLab Exercise 2: Managing System ConfigurationLab Exercise 3: Creating VDCsLab Exercise 4: Layer 2 SwitchingLab Exercise 5: First-Hop Redundancy ProtocolsLab Exercise 6: Configuring Routing ProtocolsLab Exercise 7: Quality of ServiceLab Exercise 8: Cisco Nexus 7000 Security FeaturesLab Exercise 9: Cisco Data Center Network ManagerLab Exercise 10: Troubleshooting Using Ethanalyzer and SPANLab Exercise 11: Cisco Nexus 5000 Hardware PlatformLab Exercise 12: Configuring FCoE and the Cisco Nexus 2000 Fabric ExtenderLab Exercise 13: Configuring the VMware ESX Server and CNALab Exercise 14: Cisco Nexus Product Family Solution ExampleLab Exercise 15: Configuring N_Port Virtualization on the Cisco Nexus 5020 Switch

DCNI-2 v3.0 - Implementing Cisco Data CenterNetworking Infrastructure 2

Course Length

5 Days

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Course Description:

Who Should Attend:

Prerequisites:

Course Outline:

Implementing the Cisco 1000V (ICN1K v1.0) is a three-day instructor-led course with lab exercises thatare intended to prepare students to install, configure and support the Cisco Nexus 1000V product in

VMware servers. The course schedule consists of approximately 50 percent lecture and 50 percent lab exercises. The lab forthis course is accessed using a remote access procedure coupled with a GUI application that provides connectivity to all labdevices. If ICN1K v1.0 is offered the same week as ICN52K v3.0, at the same location, you can attend both classes for $3,995.00,giving you a $1,795.00 discount off the regular pricing for the individual classes.

The primary audience for this course are individuals involved in the technical handling of VMwareservers and Cisco switch products, namely installing, configuring, operating, and troubleshooting. The

decision to cover only these areas is somewhat arbitrary, because many people with Cisco certifications are called on toprovide advice in network planning and design as well. This course is also intended for VMware implementers and supportpersonnel responsible for the migration of servers from existing VMware virtual switching infrastructures to Cisco Nexus 1000Vbased networks. In this course, the target audience will be referred to generically as technicians.

The recommended prerequisite for students attending the Implementing Cisco Nexus 1000V course isInterconnecting Cisco Networking Devices (ICND2) or equivalent. VMware product implementation

skills will be a plus.


Deploy, configure and troubleshoot data center networks using the Cisco Nexus 1000V product.•Understand the enhancements associated with the Cisco NX-OS Software•Understand product placement for the Cisco Nexus 1000V product•Describe the migration of data center architectures, including unified I/O and unified fabric as they apply to VMware based servers•

Module 1: VMware in the Data Centers – the BasicsOverview of VMware ArchitectureNetworking 101 for Cisco Data CentersNexus 1000V to the Rescue

Module 2: Implementing Nexus 1000VNexus Architecture, Concepts and Implementation OverviewInstalling Nexus 1000VConfiguring Nexus 1000VMonitoring and Troubleshooting Nexus 1000V systemsAdvanced Topics

Lab ExercisesLab Exercise 1V: Exploring VMware Network Configuration, orLab Exercise 1N: Exploring Cisco SwitchesLab Exercise 2: Installing Nexus 1000V on VMware systemsLab Exercise 3: Configuring Nexus 1000VLab Exercise 4: Monitoring and Troubleshooting Nexus 1000V systemsLab Exercise 5: Advanced Topics: VMotion, Port Channels, etc.

ICN1K v1.0 - Implementing the Cisco Nexus 1000VCourse Length

3 Days

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Course Description:

Who Should Attend:

Prerequisites:

Course Outline:

The Implementing the Cisco 5000 Switch and 2000 Fabric Extender course is a two-day instructor-ledcourse with lab exercises that are intended to prepare students to install, configure and support the

Cisco Nexus 5000 Switch and 2000 Fabric Extender. The course schedule consists of approximately 50 percent lecture and50 percent lab exercises. The lab for this course is accessed using a remote access procedure coupled with a GUI applicationthat provides connectivity to all lab devices. If ICN1K v1.0 is offered the same week as ICN52K v3.0, at the same location, you can attend both classes for $3,995.00,giving you a $1,795.00 discount off the regular pricing for the individual classes.

The primary audience is those individuals involved in the technical handling of Cisco platforms andsolutions, namely installing, configuring, operating, and troubleshooting Data Center equipment,

specifically the Nexus 5000 Switch and Nexus 2000 Fabric Extender. In this course, the target audience will be referred togenerically as technicians.

The recommended prerequisites for students attending the Implementing the Cisco 5000 and 2000course are Interconnecting Cisco Networking Devices (ICND1) or equivalent, Interconnecting Cisco

Networking Devices (ICND2) or equivalent, and Building Cisco Multilayer Switched Networks (BCMSN) or equivalent.


Deploy, configure and troubleshoot data center networks using the Cisco Nexus 5000 and 2000 products.•Understand the enhancements associated with the Cisco NX-OS Software•Understand product placement for the Cisco Nexus Platform Family•Describe the migration of data center architectures, including unified I/O and unified fabric•

Module 1: Implementing the Cisco Nexus 5000 and 2000 in DataCenter NetworksOverview of the Cisco Nexus 5000 and Cisco Nexus 2000Understanding Fibre ChannelUnderstanding Converged Network Adapters (CNA)Implementing an FCoE Network Using Cisco Nexus 5000 Series SwitchesImplementing QoS on the Nexus 5000 and 2000Understanding Virtual Port Channels (VPC)Integrating the Nexus 5000 into a SAN Environment (Issues, Evolving Standards, etc.)

Lab ExercisesLab Exercise 1: Cisco Nexus 5000 Hardware PlatformLab Exercise 2: Configuring the Cisco Nexus 2000 Fabric ExtenderLab Exercise 3: Using Fibre Channel HBAsLab Exercise 4: Configuring FCoE on the Nexus 5000 and FC on the Cisco 9124Lab Exercise 5: Implementing CNAs and FCoE on the VMware serverLab Exercise 6: Configuring VSANs and Zoning in the Nexus DC environmentLab Exercise 7: Cisco Nexus Product Family Solution ExampleLab Exercise 8: Implementing QoS in the Nexus 5000, 2000 and VMware environmentLab Exercise 9: Configuring N_Port Virtualization on the Cisco Nexus 5000

ICN52K v3.0 - Implementing the Cisco Nexus5000 and 2000

Course Length

2 Days

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Course Description:

Who Should Attend:

Prerequisites:

Course Outline:

This 5-day course enables students to create a Data Center network design that optimizes availability,scalability, performance, and security, using the Nexus Products, Catalyst 6500, Catalyst 4948, Firewall

Services Module, Intrusion Detection Services Module, and Network Analysis Module. This course is for Channel Partners/Resellers, Customers, and Employees. Students should have taken Designing for Cisco Internetworks Solutions (DESGN) and Securing CiscoNetwork Devices (SND).


Create a Data Center network designs that optimizesavailability, scalability, and performance for that environment

•Create a core layer design that optimizes data flows•Create an aggregation layer design that optimizes data flows•Create an access layer design that optimizes data flows•

Optimize a data center design to achieve high availability•Design a security implementation using Catalyst 6500 servicemodules

•Design a management infrastructure that provides centralizedmanagement services

•

Module 1: Data Center Design ModelsLesson 1: Data Center Business ObjectivesLesson 2: Data Center Networking Components: Cisco Platforms and ModulesLesson 3: Data Center Environmental Requirements

Module 2: Cisco Nexus 7010 SwitchLesson 1: Cisco Nexus 7010 Hardware ArchitectureLesson 2: Cisco Nexus 7010 Software ArchitectureLesson 3: Cisco Nexus 7010 Continual AvailabilityLesson 4: Cisco Nexus 7010 Switch Network ManagementLesson 5: Cisco Nexus 7010 Security OverviewLesson 6: Cisco Nexus 7010 QoS implementationLesson 7: Cisco Nexus 7010 Switch Positioning in the Data Center

Module 3: Cisco Nexus 5000 Series SwitchesLesson 1: Fibre Channel over EthernetLesson 2: Cisco Nexus 5000 Series Switches Overview

Module 4: Data Center Design ModelsLesson 1: Data Center Design OverviewLesson 2: Data Center Application Design

Module 5: Data Center Design StrategyLesson 1: Data Center Strategy

Module 6: Data Center Network DesignLesson 1: Data Center Network Design

DCNID v2.0 - Data Center Network Infrastructure DesignCourse Length

5 Days

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Course Description:

Who Should Attend:

Prerequisites:

Course Outline:

The Cisco Data Center Unified Computing Design (DCUCD) v3.0 is a five-day instructor-led coursewith lab exercises that help prepare the student for the certification exam 642-982 DCUCD. The course

content is primarily focused on the Cisco Unified Computing System (Cisco UCS) and to a lesser degree also on Cisco Nexus1000v Virtual Switch, Cisco Nexus 7000 Series Switches, Cisco Catalyst 6500 Series Switches, Cisco MDS Series Switches,and VMware vSphere 4. The course starts with an overview of Data Center Computing solutions and then explains the designaspects of the Cisco Data Center Unified Computing solution. The Delivery Lab for this course is accessed using a remoteaccess procedure coupled with a GUI application that provides connectivity to all lab devices.

This course is for Channel Partners/Resellers (pre- and post-sales professionals), Systems Engineers,and Network Engineers and Managers.

It is recommended that students take Designing Cisco Data Center Network Infrastructure (DCNID) andDesigning Cisco Storage Networking Solutions (DCSNS) courses before taking this course. Students

should also have the skills that are taught in Cisco Data Center Networking Infrastructure Design Specialist (DCNID), CiscoData Center Storage Networking Design Specialist (DCSN), and VMware vSphere 4.


Understand Cisco Unified Computing solutions and identifyserver architecture.

•Identify and understand Cisco UCS components, management,system connectivity, high availability, and size Cisco UnifiedComputing System.

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Understand and design Cisco UCS server deployment.•Identify Cisco Unified Computing solution management aspects.•Understand and design Cisco Unified Computing network.•Understand and design Cisco Unified Computing SAN.•

Identify historical performance characteristics, andreconnaissance and analysis tools, and determine aspectsaffecting the migration plan.

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Identify Cisco UCS deployments and describe solutionadvantages.

•Understand server virtualization and server virtualizationnetworking.

•Evaluate Cisco Unified Computing solution, understand designsuccess criteria, and determine ROI.

•

Course IntroductionLab TopologyLab Management IP Addressing and Login CredentialsLab Hardware and Software RequirementsLab Remote Access ProcedureLab Troubleshooting Tips

Module 1: Understanding Cisco Unified Computing SolutionsLesson 1: Identifying Cisco Unified Computing SolutionLesson 2: Identifying Server Architecture

Module 2: Understanding the Cisco UCSLesson 1: Identifying Cisco Unified Computing System ComponentsLesson 2: Identifying Cisco Unified Computing System ManagementLesson 3: Understanding Cisco Unified Computing System ConnectivityLesson 4: Understanding Unified Computing System High AvailabilityLesson 5: Designing the Cisco Unified Computing SystemLab 2-1: Exploring Cisco Unified Computing System HardwareCase Study 2-2: Sizing the Cisco Unified Computing System

Module 3: Understanding Cisco UCS Server DeploymentLesson 1: Describing Cisco the Cisco Unified Computing System Server Deployment ModelLesson 2: Designing Cisco Unified Computing System Server DeploymentLab 3-1: Deploying a Server with Cisco Unified Computing SystemCase Study 3-2: Designing Server Deployment

Module 4: Understanding Cisco Unified Computing ManagementLesson 1: Defining the Cisco Unified Computing Solution Management AspectsLesson 2: Describing Cisco Unified Computing System ManagementLab 4-1: Implementing Management Hierarchy

Module 5: Understanding the Cisco Unified Computing NetworkLesson 1: Identifying the Cisco Unified Computing NetworkLesson 2: Designing the Cisco Unified Computing NetworkLab 5-1: Exploring the Cisco Unified Computing NetworkCase Study 5-2: Designing a Cisco Unified Computing Network

Module 6: Understanding the Cisco Unified Computing SANLesson 1: Identifying the Cisco Unified Computing SANLesson 2: Designing the Cisco Unified Computing SANLab 6-1: Exploring Cisco Unified Computing SANCase Study 6-2: Designing Cisco Unified Computing SAN

Module 7: Understanding Existing Computing Solutions

Lesson 1: Understanding Historical Performance CharacteristicsLesson 2: Identifying Data Center Reconnaissance and Analysis ToolsLesson 3: Determining the Aspects Affecting the Migration Plan

Module 8: Positioning the Cisco Unified Computing SystemLesson 1: Identifying Cisco Unified Computing System DeploymentsLesson 2: Describing Cisco Data Center Unified Computing Solution AdvantagesLab 8-1: Exploring Cisco Unified Computing System Server Deployment

Module 9: Understanding Server Virtualization NetworkingLesson 1: Identifying Server VirtualizationLesson 2: Cisco Server Virtualization Networking SolutionLesson 3: Sizing Virtual MachineLab 9-1: Exploring Server Virtualization Deployment with Cisco Unified Computing System

Module 10: Evaluating Cisco Unified Computing SolutionsLesson 1: Understanding Design Success CriteriaLesson 2: Determining the Design ROI

DCUCD v3.0 - Designing Cisco Virtualized Data CentersCourse Length

5 Days

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Course Description:

Who Should Attend:

Prerequisites:

Course Outline:

Implementing the Cisco 7000 (ICN7K v3.0) is a three-day instructor-led course with lab exercises thatare intended to prepare students to install, configure and support the Cisco Nexus 7000 Switch. The

course schedule consists of approximately 50 percent lecture and 50 percent lab exercises. The lab for this course isaccessed using a remote access procedure coupled with a GUI application that provides connectivity to all lab devices.

The primary audience is those individuals involved in the technical handling of Cisco platforms andsolutions, namely installing, configuring, operating, and troubleshooting Data Center equipment,

specifically the Nexus 7000 Switch. Students attending the Implementing the Cisco Nexus 7000 course should have taken the followingclasses or have equivalent experience: Interconnecting Cisco Networking Devices (ICND1),

Interconnecting Cisco Networking Devices (ICND2), and Building Cisco Multilayer Switched Networks (BCMSN).


Deploy, configure and troubleshoot data center networks using the Cisco Nexus 7000 Switch.•Describe the enhancements associated with the Cisco NX-OS Software over previous switch OSs•Identify product placement within the Cisco Nexus Platform Family•Describe the migration of data center architectures, including unified I/O and unified fabric•

Module 1: Using the Cisco Nexus 7000 in Data Center NetworksLesson 1: Understanding the Cisco Nexus 7000 Series SwitchesLesson 2: Overview of the Cisco Nexus 7000Lesson 3: Introducing the Virtual Device Contexts in the Cisco Nexus 7000Lesson 4: Managing the Cisco Nexus 7000Lesson 5: Cisco Nexus 7000 and Cisco NX-OS Layer 2 Protocols and FeaturesLesson 6: Cisco Nexus 7000 and Cisco NX-OS Layer 3 Protocols and FeaturesLesson 7: Cisco Nexus 7000 and Cisco NX-OS Quality of ServiceLesson 8: Cisco Nexus 7000 and Cisco NX-OS SecurityLesson 9: TroubleshootingLesson 10: Additional Features Coming – Virtual Port ChannelsLab Exercise 1: Cisco Nexus 7000 Hardware PlatformLab Exercise 2: Managing System ConfigurationLab Exercise 3: Creating VDCsLab Exercise 4: Layer 2 SwitchingLab Exercise 5: First-Hop Redundancy ProtocolsLab Exercise 6: Configuring Routing ProtocolsLab Exercise 7: Quality of ServiceLab Exercise 8: Cisco Nexus 7000 Security FeaturesLab Exercise 9: Cisco Data Center Network ManagerLab Exercise 10: Troubleshooting Using Ethanalyzer and SPAN

ICN7K v3.0 - Implementing the Cisco Nexus 7000Course Length

3 Days

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Course Description:

Who Should Attend:

Prerequisites:

Course Outline:

Implementing Enterprise Datacenter Infrastructure Security (IEDIS) is a lab-intensive course that allowsstudents to integrate and test Cisco® security products and security best practices that compose the

Cisco Enterprise Data Center Architecture. Students will implement and integrate Layer 2 and Layer 3 network security bestpractices as well as the Cisco Nexus™ 7000 platform into the data center. Hands-on labs for the Cisco Nexus 7000 includeinitial network configuration with virtual switching, Layer 2 security, and control-plane policing (CoPP). The course alsoincludes the integration of the Cisco ASA into the data center architecture as a redundant routed pair with additional labs onthe implementation of the IPS functionality using the AIP-SSM-40 module. Once the infrastructure has been deployed andsecured, the students will deploy Cisco Security Manager and Cisco Secure Monitoring Analysis and Response System (CiscoSecurity MARS) to manage network security devices.

This course is targeted toward data center managers and administrators, network administrators,security professionals, and engineers interested in deploying and securing Cisco network data center

solutions. Students must have CCNA® level networking knowledge and experience configuring Cisco networkrouters and switches and an introductory level understanding of available Cisco security products. It is

recommended that students have CCNP level networking knowledge and experience configuring Cisco network routers andswitches


Identify key components of the Data Center 3.0 solution•Identify and describe network security threats for the enterprisedata center

•Configure a Cisco Nexus 7000 platform for Layer 2 and Layer 3network security

•Configure a Cisco Nexus 7000 platform for secure virtualswitching

•Configure CoPP for the Cisco Nexus 7000 platform•Deploy Layer 2 network security on the Cisco Catalyst 4900Mswitch

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Deploy Layer 3 network security for Cisco IOS® Softwarerouters

•Configure the Cisco ASA to protect an enterpise data center•Deploy the Cisco AIP-SSM module in the ASA to provide IPSservices to the enterprise data center

•Configure the Cisco Security MARS management platform fornetwork threat correlation

•Integrate Cisco Security Manager with the Cisco Security MARSplatform for data center device configuration and management

•

Introduction

Data Center Security Overview

Cisco Nexus Architecture Overview and Setup

CoPP for the Cisco Nexus 7000

Layer 2 Network Security

Layer 3 Network Security

Deploying the Cisco ASA in an Enterprise Data Center

Configuring IPS Services for the Data Center Using the CiscoASA

Securing Data Center DNS Using the Cisco ASA and AIP-SSM

Managing Network Security Threats Using Cisco Security MARS

Integrating Cisco Security Manager into the Data Center

Lab 1: Remote Network Connectivity

Lab 2: Configuring the Cisco Nexus 7000 for Layer 2 and Layer 3Connectivity

Lab 3: Deploying CoPP for the Cisco Nexus 7000

Lab 4: Configuring Layer 2 Network Security

Lab 5: Configuring Layer 3 Network Security

Lab 6: Configuring the Cisco ASA to Protect the Enterprise DataCenter

Lab 7: Deploying IPS Services Using the Cisco ASA

Lab 8: Securing Data Center DNS Using the Cisco ASA and AIP-SSM

Lab 9: Managing Network Security Using the Cisco SecurityMARS

Lab 10: Integrating Cisco Security Manager into the Data Center

IEDIS V1.0 - Implementing Enterprise DataCenter Infrastructure Security

Course Length

5 Days

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Course Description:

Who Should Attend:

Prerequisites:

Course Outline:

This five-day hands-on course focuses on the Cisco Unified Computing System (Cisco UCS)deployment and operations. Participants will learn how to configure and manage Cisco UCS servers

with consolidated I/O networking for LAN and SAN connectivity and how to virtualize server properties to enable simple andrapid mobility of server operating system images between physical servers. Participants will practice configuring faulttolerance, implementing a multitenant management model, backing up and restoring system configurations, and using thebuilt-in monitoring and troubleshooting tools in Cisco UCS Manager.

This course is for server administrators, systems engineers, and network engineers. The knowledge and skills that a learner must have before attending this course include Cisco CCNA®certification or the equivalent level of working knowledge and experience, expertise with Cisco Nexus

switches, familiarity with SAN concepts and Cisco MDS 9000 switches, VMware Certified Professional (VCP), and familiaritywith Linux and Windows.


Explain how Cisco UCS addresses key problems in Data Centerserver environments

•Describe the Cisco UCS system architecture, hardwarecomponents, and options

•Explain how to connect to and manage Cisco UCS components•Describe the Cisco UCS Manager•Explain the connectivity requirements for the Cisco UCSplatform

•

Describe the process of configuring server profiles to allocatephysical resources

•Describe the maintenance processes and high-availabilityconfiguration for a Cisco UCS deployment

•Identify common deployment scenarios for Cisco UCS•Explain how the Cisco Nexus 1000V switch fits in to a VMwareserver virtualization environment

•

Module 1: Benefits of the Cisco Unified Computing SystemImplementing Cisco Virtualized Data CentersThe Cisco Unified Computing System

Module 2: The Cisco Unified Computing System ArchitectureDefining Cisco UCS Hardware ComponentsArchitectural and Feature OverviewInstalling Cisco UCS HardwareLab 2-1: Initial Configuration

Module 3: Cisco Unified Computing System Connectivity andManagementDescribing Unified ConnectivityExploring the Unified Computing User InterfacesDescribe Cisco UCS Startup and Shutdown ProceduresUpgrading Software in the Cisco Unified Computing SystemLab 3-1: Upgrading Cisco UCS Components

Module 4: The Cisco Unified Computing System ManagerCisco UCS Manager FundamentalsRole-Based Access ControlLab 4-1: Configuring RBAC

Module 5: Compute Node ConnectivityCompute Node LAN ConnectivityCompute Node SAN Connectivity

Module 6: Implementation of Server ResourcesCreate and identity Resource PoolsCreating Service ProfilesManaging Service ProfilesLab 6-1: Creating Simple Service ProfilesLab 6-2: Configuring Resource PoolsLab 6-3: Creating Mobile Service Profiles

Module 7: Cisco Unified Computing System MaintenanceBackup and RestoreManaging High AvailabilityMonitoring System EventsLab 7-1: Testing High AvailabilityLab 7-2: Backing Up and Importing Configuration DataLab 7-3: Reporting

Module 8: Cisco Unified Computing System DeploymentsCisco UCS Use CasesOperating System Provisioning

Module 9: Networks in a Virtual Server Environment

Introduction to the Cisco Nexus 1000VServer Virtualization PrimerVMware Ethernet NetworkingThe Cisco Nexus 1000V ArchitectureConfigure VMware SwitchingInstalling and Configuring the Cisco Nexus 1000V SwitchConfigure Basic Cisco Nexus 1000V Networking

DCUCI v3.0 - Data Center Unified ComputingImplementation

Course Length

5 Days

TE6809_20100810

9


Course Description:

Who Should Attend:

Prerequisites:

Course Outline:

This three day training event is intended for individuals who are responsible for migrating current UCenvironments onto UCSM-managed Cisco server based technologies (B-Series and C-Series) running

VMware ESXi. Unlike traditional server based installations, Cisco UCS servers can be configured through the UCS Manager (UCSM) usingService Profiles. This training will begin with a brief discussion of the changing Data Center server environment, where theCisco UCS system fits into this environment, and LAN and storage (SAN) considerations. An overview of the UCS products will be provided, with emphasis on the advantages the UCS Manager brings to serverprovisioning. Server provisioning, through the use of easy-to-configure Service Profiles, will also be covered in detail, alongwith supporting labs. VMware ESXi is an integral part of this installation and so an overview of VMware will be included. UC on UCS specific considerations will then be discussed, including minimum requirements, caveats, recommendations, etc. Lectures will be complemented by hands-on labs:

Individuals interested in, or responsible for, the installation or migration of Cisco’s UnifiedCommunications (UC) Manager (a.k.a. CallManager) on a Unified Computing System (UCS) B-Series

blade server platform running VMware®. All students are expected to be trained and experienced on Cisco’s Unified Communications products.


Install Cisco UC on UCS.•

Overview of Today’s Data Center and UCSData Center Computing ChallengesUnderstanding Server EvolutionIntroduction to UCS

UCS ArchitectureUCS Hardware OverviewChassis, B-Series Servers (Blades) and Fabric InterconnectsC-Series Servers

UCS Connectivity and AccessHardware ConnectivityHigh Availability ConsiderationsUCS Interfaces (GUI and CLI)

The UCS ManagerManaging the UCS System using UCSM

Compute Node ConnectivityLAN ConnectivitySAN Connectivity

Service ProfilesCreating Resource PoolsCreating Service ProfilesUsing Service Profiles

Customizing the Server - The Service ProfileBIOS and Boot OptionsNetwork OptionsStorage OptionsOptional Options

Virtualization in the Data CenterIntroduction to VirtualizationVMware OverviewConfiguring VMware and VMware Networking

Adding Unified Communications to the UCS Environment -Planning and DesignImplementation ConsiderationsFeature ImpactMinimum RequirementsLAN Planning

SAN Planning

Deployment ConsiderationsUsing the B-Series ServersMigration ConsiderationsQoS ConsiderationsProvisioning and Configuration Considerations

Installing UC on UCSBuilding the Service ProfilePreparing the Infrastructure for the InstallationInstalling VMware – ESXiInstalling the UC CodeVerifying the Installation

Lab OutlineUCS Manager OverviewCreating Resource PoolsCreating a Service ProfileInstalling and Booting an OS from the Hard DriveCreating the Service Profile for the UC InstallationInstalling the UC SubscriberValidating Publisher / Subscriber Connectivity

UC-UCS v3.0- Installing Cisco UC on UCSCourse Length

3 Days

TE6810_20101008

10


Course Description:

Who Should Attend:

Prerequisites:

Course Outline:

ICND1 v1.1 focuses on providing the skills and knowledge necessary to implement and support a smallswitched and routed network. For the purpose of this course, a small network is defined as 1-20 hosts

connected to a single switch with the switch running a single VLAN. The switch is also connected to a router that is providing arouted link (RIP & default) to a simulated Internet and corporate office. ICND1 v1.0 works from the bottom up providing knowledge and skills as they are needed. The course starts with anintroduction to networking. It then introduces host-to-host communications using TCP/ IP. Next Layer 2 devices (switches, etc.)are introduced into the network. Next Layer 3 devices (routers) are introduced into the network. The introduction of Layer 3devices leads to the use of WANs and routing to connect the site to the Internet and corporate sites. Finally, devicemanagement skills (CDP, TFTP, etc.) are introduced.

The primary audience for this course includes Network Administrators, Network Engineers, NetworkManagers, and Systems Engineers. Students should have basic computer literacy, basic Windows navigation skills, basic Internet usageskills, and basic e-mail usage skills.


Describe how networks function, identifying major components, function of network components and the Open SystemInterconnection (OSI) reference model.

•Using the host-to-host packet delivery process, describe issues related to increasing traffic on an Ethernet LAN and identify switchedLAN technology solutions to Ethernet networking issues.

•Describe the reasons for extending the reach of a LAN and the methods that can be used with a focus on RF wireless access.•Describe the reasons for connecting networks with routers and how routed networks transmit data through networks using TCP/ IP.•Describe the function of Wide Area Networks (WANs), the major devices of WANs, and configure PPP encapsulation, static anddynamic routing, PAT and RIP routing.

•Use the command-line interface to discover neighbors on the network and managing the router’s startup and configuration.•

Course Introduction

Module1: Building a Simple NetworkExploring the Functions of NetworkingSecuring the NetworkUnderstanding the Host-to-Host Communication ModelUnderstanding TCP/IP's Internet LayerUnderstanding TCP/IP’s Transport LayerExploring the Packet Delivery ProcessUnderstanding EthernetConnecting to an Ethernet LANLab 1-1: Using Windows Applications as Network ToolsLab 1-2: Observing the TCP Three-W ay HandshakeLab 1-3: Observing Extended PC Network Information

Module 2: Ethernet Local Area Networks (LAN's)Understanding the Challenges of Shared LANsSolving Network Challenges with Switched LAN TechnologyExploring the Packet Delivery ProcessOperating Cisco IOS SoftwareStarting a SwitchUnderstanding Switch SecurityMaximizing the Benefits of SwitchingTroubleshooting Switch IssuesLab 2-1: Connecting to Remote Lab EquipmentLab 2-2: Switch Startup and Initial ConfigurationLab 2-3: Enhancing Security of Switch ConfigurationLab 2-4: Operating and Configuring a Cisco IO S Dev ice

Module 3: Wireless Local Area Networks (WLAN's)Exploring Wireless NetworkingUnderstanding WLAN SecurityImplementing a WLAN

Module 4: Local Area Network ConnectionsExploring the Functions of RoutingUnderstanding Binary BasicsConstructing a Network Addressing SchemeStarting a RouterConfiguring a RouterExploring the Packet Delivery ProcessUnderstanding Router SecurityUsing Cisco Router and Security Device Manager

Using a Router as a DHCP ServerAccessing Remote DevicesLab 4-1: Converting Decimal to Binary and Binary to DecimalLab 4-2: Classifying Network AddressingLab 4-3: Computing Usable Sub-networks and HostsLab 4-4: Calculating Subnet MasksLab 4-5: Initial Router StartupLab 4-6: Initial Router ConfigurationLab 4-7: Enhancing Security of Initial Router ConfigurationLab 4-8: Using SDM to Configure DHCP Server FunctionLab 4-9: Managing Remote Access Sessions

Module 5: Wide Area Networks (WANs)Understanding WAN TechnologiesEnabling the Internet ConnectionEnabling Static RoutingConfiguring Serial EncapsulationEnabling Routing Information Protocol (RIP)Lab 5-1: Connecting to the InternetLab 5-2: Connecting to the Main OfficeLab 5-3: Enable Dynamic Routing to Main Office

Module 6: Network Environment ManagementManaging Cisco DevicesLab 6-1: Using CDPLab 6-2: Managing Router Startup OptionsLab 6-3: Managing Cisco Dev icesLab 6-4: Confirming the Re-Configuration of the Branch Network

ICND1 v1.1 - Interconnecting Cisco Network Devices 1Course Length

5 Days

TE5101_20080405

11


Course Description:

Who Should Attend:

Prerequisites:

Course Outline:

Interconnecting Cisco Networking Devices Part 2 (ICND2) v1.1 is an instructor-led course presented byCisco training partners to their end-user customers. This five-day course focuses on using Cisco

Catalyst switches and Cisco routers connected in LANs and WANs typically found at medium-sized network sites. The primary audience for this course include Network Administrators, Network Engineers, NetworkManagers, and Systems Engineers. The secondary audience for this course includes Network

Designers and Project Managers. The knowledge and skills that a learner must have before attending this course include basic computerliteracy, basic Microsoft Windows navigation skills, basic Internet usage skills, basic email usage skills,

skills and knowledge equivalent to those learned in Interconnecting Cisco Networking Devices Part 1 (ICND1), and the abilityto install, configure, and troubleshoot a small network.


Review how to configure and troubleshoot a small network•Expand the switched network from a small LAN to a medium-sized LAN with multiple switches, supporting VLANs, Trunking,and Spanning Tree

•

Describe routing concepts as they apply to a medium-sizednetwork and discuss considerations when implementing routingon the network

•

Configure, verify, and troubleshoot OSPF•

Configure, verify, and troubleshoot EIGRP•Determine how to apply ACLs based on network requirements,and to configure, verify, and troubleshoot ACLs on a medium-sized network

•

Describe when to use NAT or PAT on a medium-sized network,and configure NAT or PAT on routers

•Identify and implement the appropriate WAN technology basedon network requirements

•

Course Introduction

Module 1: Small Network ImplementationIntroducing the Review LabLab 1-1: Implementing a Small Network (Review Lab)

Module 2: Medium-Sized Switched Network ConstructionImplementing VLANs and TrunksOptimizing Spanning Tree PerformanceRouting Between VLANsSecuring the Expanded NetworkTrouble shooting Switched NetworksLab 2-1: Configuring Expanded Switched NetworksLab 2-2: Troubleshooting Switched Networks

Module 3: Medium-Sized Routed Network ConstructionReviewing Routing OperationsImplementing VLSM

Module 4: Single Area OSPF ImplementationImplementing OSPFTroubleshooting OSPFLab 4-1: Implementing OSPFLab 4-2: Troubleshooting OSPF

Module 5: EIGRP ImplementationImplementing EIGRPTroubleshooting EIGRPLab 5-1: Implementing EIGRPLab 5-2: Troubleshooting EIGRP

Module 6: Access Control ListsIntroducing ACL OperationConfiguring and Troubleshooting ACLsLab 6-1: Implementing and Troubleshooting ACLs

Module 7: Address Space ManagementScaling the Network with NAT and PATTransitioning to IPv6Lab 7-1: Configuring NAT and PATLab 7-2: Implementing IPv6

Module 8: LAN Extension into a WANIntroducing VPN SolutionsEstablishing a Point-to-Point WAN Connection with PPPEstablishing a WAN Connection with Frame RelayTroubleshooting Frame Relay WANsLab 8-1: Establishing a Frame Relay WANLab 8-2: Troubleshooting Frame Relay WANs

ICND2 v1.1 - Interconnecting Cisco Network Devices 2Course Length

5 Days

TE5102_20101205

12


Course Description:

Who Should Attend:

Prerequisites:

Course Outline:

Interconnecting Cisco Networking Devices: Accelerated (CCNAX) v1.0 is an extended hours instructor-led boot camp that provides students with the knowledge and skills necessary to install, operate, and

troubleshoot a small to medium-sized network, including connecting to a WAN and implementing network security. This course is the equivalent of Interconnecting Cisco Network Devices Part 1 v1.0 and Interconnecting Cisco NetworkDevices Part 2 v1.0 together. The ideal candidate would be someone who has worked in a data network environment (PC support/helpdesk or networkoperations/monitoring), and has had hands-on experience, though no formal training, with Cisco IOS devices. This boot campwill serve to review and expand on what the candidate already knows and add to it, the detailed configuration andimplementation of Cisco IOS devices. Prospective CCNAX v1.0 students should prepare themselves for course days consisting of at least 10 hours and as long as12 hours. Homework will be assigned and reviewed daily. Those new to networking and to Cisco IOS should consider taking the ICND1 and ICND2 classes instead of CCNAX v1.0.

The primary audience for this course includes Network Administrators, Network Engineers, NetworkManagers, and Systems Engineers. The secondary audience for this course includes Network

Designers and Project Managers. Students should have basic computer literacy, basic Microsoft Windows navigation skills, and basicInternet usage skills.


Describe how networks function, identifying major components,function of network components, and the OSI reference model

•Describe issues related to increasing traffic on an Ethernet LANand expand the switched network from a small LAN to amedium-sized LAN with multiple switches supporting VLANs,trunking, and spanning tree

•

Describe the reasons for extending the reach of a LAN and themethods that can be used, with a focus on RF wireless access

•Describe the reasons for connecting networks and connectingmultiple IP subnets with routers

•

Configure and verify a Cisco router for WAN connections withHDLC and PPP encapsulation, PAT, static routing, and describethe components that make up a VPN solution

•

Use the command-line interface to discover neighbors on thenetwork and manage the router startup and configuration

•Describe routing concepts as they apply to a medium-sizednetwork, discuss dynamic routing with distance vector and link-state routing protocols, and configure RIP

•

Configure, verify, and troubleshoot single-area OSPF•Configure, verify, and troubleshoot EIGRP•

Module 1: Building a Simple NetworkExploring the Functions of NetworkingSecuring the NetworkUnderstanding the Host-to-Host Communications ModelUnderstanding the TCP/IP Internet LayerUnderstanding the TCP/IP Transport LayerExploring the Packet Delivery ProcessUnderstanding EthernetConnecting to an Ethernet LAN

Module 2: SwitchingUnderstanding the Challenges of Shared LANsSolving Network Challenges with Switched LAN TechnologyExploring the Packet Delivery ProcessOperating Cisco IOS SoftwareStarting a SwitchSecuring the SwitchMaximizing the Benefits of SwitchingImplementing VLANs and TrunksImproving Performance with Spanning TreeRouting Between VLANsTroubleshooting Switched Networks

Module 3: Wireless LANsExploring Wireless NetworkingUnderstanding WLAN SecurityImplementing a WLAN

Module 4: LAN ConnectionsUnderstanding Binary BasicsConstructing a Network Addressing Scheme

Exploring the Packet Delivery ProcessStarting a Cisco RouterConfiguring a Cisco RouterUnderstanding Cisco Router SecurityUsing Cisco SDMUsing a Cisco Router as a DHCP Server

Module 5: WAN ConnectionsUnderstanding WAN TechnologiesEnabling the Internet ConnectionIntroducing VPN SolutionsConfiguring Serial EncapsulationEnabling Static Routing

Module 6: Network EnvironmentManagementAccessing Remote DevicesDiscovering Neighbors on the NetworkManaging Cisco Router Startup and ConfigurationManaging Cisco Devices

Module 7: Medium-Sized Routed NetworkConstructionExploring the Functions of RoutingEnabling RIPImplementing VLSM

Module 8: Single-Area OSPFImplementationImplementing OSPFTroubleshooting OSPF

Module 9: EIGRP ImplementationImplementing EIGRPTroubleshooting EIGRP

Module 10: Access Control ListsIntroducing ACL OperationConfiguring and Troubleshooting ACLs

Module 11: Address Space ManagementScaling the Network with NAT and PATTransitioning to IPv6

Module 12: LAN Extension into a WANwith Frame RelayEstablishing a WAN Connection with Frame RelayTroubleshooting Frame Relay WANs

CCNAX v1.1 - Interconnecting CiscoNetworking Devices: Accelerated

Course Length

5 Days

TE5103_20110224

13


Course Description:

Who Should Attend:

Prerequisites:

Course Outline:

The IPv6 Fundamentals, Design and Deployment v2.0 course is a five-day, instructor led trainingcourse that combines the IPVSF v1.1 and IPVSD with no overlap. IP6FD v2.0 provides baseline

through advanced technical information and training on the next-generation Internet protocol, IPv6. The goal of this course isto prepare the learner for transitioning to IPv6 based networks. IP6FD encompasses design considerations, securityconsiderations, configuration principles, configuring IOS devices for IPv6 and IPv6 transition mechanisms. Throughout thecourse students will be presented justification for the principles, concepts and practices contained in each lesson. This coursewill help network engineers understand, configure, and support Cisco devices running IOS software and covers the IPv6routing protocols such as RIPng, OSPF, BGP, and IS-IS; IPv6 transition mechanisms including tunnels, ISATAP, NAT-PT, and6to4; and other features. The design and deployment components present in depth coverage of IPv6 design and deploymentfor DNS, DHCP, integrating IPv6 in an IPv4 network, Multicast, and much more.

This course is for channel partners / resellers and customers. There are no prerequisites for this course.


Recite the factors that drove the creation of a new IP structureand its possible usages.

•Fundamentally explain the operation of IPv6.•Demonstrate theoretical and practical knowledge of IPv6advanced concepts and uses respectively.

•Identify all the updates to IPv4 routing protocols needed tosupport IPv6 topologies.

•

Implement IPv6 services and applications•Evaluate a given scenario and desired outcome and identify thebest transition mechanism for the situation.

•Identify and illustrate IPv6 security threats and design practicesrespectively

•Describe the differences between Mobile IPv4 and Mobile IPv6•Discuss several IPv6 deployment concerns•

Module 1 - Introduction to IPv6

Module 2 - IPv6 Operation

Module 3 - Advanced IPv6 Topics

Module 4 - Describing IPv6-Enabled Routing Protocols

Module 5 - Using IPv6 Services

Module 6 - IPv6 Transition Mechanisms

Module 7 - Discussing Security Issues in IPv6

Module 8 - Mobile IP Model

Module 9 - Deploying IPv6

IP6FD v2.0 - IPv6 Fundamentals, Design and DeploymentCourse Length

5 Days

TE5106_20080405

14


Course Description:

Who Should Attend:

Prerequisites:

Course Outline:

CCIE R&S Written Bootcamp is a 4 day Boot Camp with the class hours being: Monday throughThursday 9:00 AM through 7:00 PM. The course includes a combination of lectures and quizzes that

will prepare you for the written exam. The class is designed to provide the students with the best possible techniques to passthe CCIE R&S written exam.

The class is designed for students who will be taking the CCIE R&S written exam. There are no prerequisites.


be prepared for the CCIE R&S written exam.•

802.1d, 802.1w, 802.1s, loop guard, Root guard, BPDUs, Stormcontrol, RSTP, MSTP, Unicast flooding, STP, trunking, VLANs,VTP, Ethernet (Speed, Duplexing, Ethernet, Fast Ethernet andGigabit Ethernet)

IP Addressing, Subnetting the easy way, VLSM, NAT, PAT,SNAT, HSRP, VRRP, GLBP

IP services: NTP, DHCP, WCCP and DRP

Network Management: SNMP, RMON, and Syslog

OSPF: LSAs, Adjacency, Network types, Single area, Multi-area,STUB, Totally Stubby, NSSA, Totally NSSA, injecting defaultroutes and filtering

EIGRP: Best path, Operation, unequal cost load balancing,Summarization, SIA, Stub, injecting default routes and Filtering

Policy Routing: Concepts, Basic configuration and advancedconfigurations

BGP: IBGP and EBGP peering, Next-hop, Attributes andadvanced topics

QOS: NBAR, CBWFQ, MDRR, LLQ, Policing and CAR,Classification and marking, RED and CBWRED, DE-lists (Legacyand MQC), FRTS and CB-Shaping

Frame-relay: LMI, Hub and Spoke and Full mesh

Multicasting: IGMP (V1, V2 and V3), CGMP, Group addresses andlayer 2 to layer 3 translation, Source versus shared trees, PIM-DM and PIM-SM, Auto-RP, BSR, and MSDO/Anycast

Security: Standard and Extended ACLs, VACL, MAC access-lists, ARP access-lists, Time based ACL, Dynamic and ReflexiveACLs, CBAC, IP Source Guard and uRPF

MPLS: LSR, LSP, RD, Label Format, Imposition, Disposition andDistribution

IPv6: Addressing and types, ND, Tunneling techniques (IPv6over IPv4, IPv6 over IPv6, 6to4 and ISATAP), RIPng, EIGRPv3and OSPFv3

CCIE-RSW-N - CCIE Routing & SwitchingWritten Boot Camp

Course Length

4 Days

TE5107_20090206

15


Course Description:

Who Should Attend:

Prerequisites:

Course Outline:

This course is instructor-led training and includes instructor assisted, hands-on labs. The ImplementingCisco Unified Wireless Networking Essentials training class is designed to help you prepare for the

CCNA Wireless certification, an associate level certification in the wireless field. The goal of the IUWNE is to provide you withinformation to prepare you to help design, install, configure, monitor and conduct basic troubleshooting tasks of a Cisco WLANin small and medium-sized business and enterprise installations. The IUWNE training class reinforces the instruction byproviding you with hands-on labs that range from creating an ad-hoc network and analyzing the communication, configuring acontroller, configure and migrate standalone access points (APs), install and configure a Mobility Express Wireless Controllerand AP, experiment with connections and roaming, configure Extensible Authentication Protocol-Flexible Authentication viaSecure Tunneling (EAP-FAST) authentication with Wi-Fi Protected Access (WPA), configure the controller and the AP fromthe Cisco Wireless Control System (WCS) interface, add a map to the WCS, enhance it with the Map editor tool and locate theAP on the map, backup the controller configuration, as well as troubleshooting issues introduced by the instructor.

The Implementing Cisco Unified Wireless Network Essentials course is targeted to Network Engineers,Network Administrators, Network Managers, System Engineers, WLAN designers, Project Managers,

and any individual wishing to attain the CCNP-Wireless level. Students should have their Cisco Certified Networking Associate certification- CCNA.


Describe the fundamentals of wireless technologies•Install and configure a WLAN controller, in the main CiscoUnified Wireless Networks line or Mobility Express

•Install the ADU and configure wireless clients•

Configure wireless security•Manage the network with WCS•Use the controller and WCS tools to troubleshoot a wirelessnetwork

•

Module 0 -- Course Introduction

Module 1 – Wireless FundamentalsLab 1-1: Familiarization with Antennae And RangesLab 1-2: EIRP Calculation and Antenna ChoiceLab 1-3: Creating and Ad-hoc (IBSS) Network and Analyzing the Communication

Module 2 – Basic Cisco WLAN InstallationLab 2-1: Configure A ControllerLab 2-2: Configuring And Migrating Standalone Access PointsLab 2-3: Installing And Configuring A Mobility Express Wireless Controller And Access Point

Module 3 – Wireless ClientsLab 3-1: Installing And Using The ADULab 3-2: Experimenting with Connections And Roaming

Module 4 – WLAN SecurityLab 4-1: 802.1Q and Web AuthenticationLab 4-2: Configure EAP-FAST Authentication

Module 5 – WCS AdministrationLab 5-1: Configuring Controllers And Access Points From The WCSLab 5-2: Working With MapsLab 5-3: Monitor The Network And Containing Devices

Module 6 – WLAN Maintenance and TroubleshootingLab 6-1: Backup The Controller ConfigurationLab 6-2: TroubleshootingLab 6-3: Troubleshooting With Wireshark And Converting and Access Point to Autonomous

Mode (Optional)

IUWNE v1.0 - Implementing Cisco UnifiedWireless Networking Essentials

Course Length

5 Days

TE5108_20100305

16


Course Description:

Who Should Attend:

Prerequisites:

Course Outline:

Implementing Cisco IP Routing (ROUTE) v1.0 is an instructor-led training course presented by Ciscotraining partners to their end customers. This five-day course is designed to help students prepare for

Cisco CCNP® certification. The ROUTE course is a component of the CCNP curriculum. The ROUTE course is designed to provide professionals of medium to large network sites with information on the use ofadvanced routing in implementing scalability for Cisco routers that are connected to LANs and WANs. The goal is to trainprofessionals to dramatically increase the number of routers and sites using these techniques instead of redesigning thenetwork when additional sites or wiring configurations are added. The ROUTE training reinforces the instruction by providingstudents with hands-on labs to ensure they thoroughly understand how to implement advanced routing within their networks.

The primary audience for this course is network professionals who want to correctly implement routing-based solutions given a network design using Cisco IOS services and features, where implementation

of routing includes planning, configuration, and verification. Students must have the knowledge and skill level equal to Cisco CCNA® certification. They must alsohave knowledge of and experience with the implementation and verification of enterprise routing and

switching technologies as offered by the Interconnecting Cisco Networking Devices Part 1 (ICND1) and Interconnecting CiscoNetworking Devices Part 2 (ICND2) courses or equivalent skills and knowledge.


Plan and document the configuration and verification of routingprotocols and their optimization in enterprise networks.

•Identify the technologies, components, and metrics of EIGRPused to implement and verify EIGRP routing in diverse, large-scale internetworks based on requirements.

•

Identify, analyze, and match OSPF multiarea routing functionsand benefits for routing efficiencies in network operations inorder to implement and verify OSPF routing in a complexenterprise network

•

Implement and verify a redistribution solution in a multi-protocolnetwork that uses Cisco IOS features to control path selectionand provides a loop-free topology according to a given networkdesign and requirements

•

Evaluate common network performance issues and identify thetools needed to provide Layer 3 path control that uses CiscoIOS features to control the path

•

Implement and verify a Layer 3 solution using BGP to connectan enterprise network to a service provider

•

Module 1: Planning Routing Services to RequirementsLesson 1: Assessing Complex Enterprise Network RequirementsLesson 2: Common Maintenance Processes and ProceduresLab 1-1: Assess Skills for Implementing Complex NetworksLesson 3: Lab 1-1 Debrief

Module 2: Implementing an EIGRP based SolutionLesson 1: Planning Routing Implementations with EIGRPLesson 2: Implementing and Verifying Basic EIGRP for the Enterprise LAN ArchitectureLab 2-1: Configure and Verify EIGRP OperationsLesson 3: Lab 2-1 DebriefLesson 4: Configuring and Verifying EIGRP for the Enterprise WAN ArchitectureLab 2-2: Configure and Verify EIGRP Circuit Emulation, and Frame Relay OperationsLesson 5: Lab 2-2 DebriefLesson 6: Implementing and Verifying EIGRP AuthenticationLab 2-3: Configure and Verify EIGRP AuthenticationLesson 7: Lab 2-3 DebriefLesson 8: Advanced EIGRP Features in an Enterprise NetworkLab 2-4: Implement and Verify EIGRP OperationsLesson 9: Lab 2-4 Debrief

Module 3: Implementing a Scalable Multiarea Network OSPFBased SolutionLesson 1: Planning Routing Implementations with OSPF as Scalable Routing ProtocolLesson 2: How OSPF Packet Processes WorkLesson 3: Improving Routing Performance in a Complex Enterprise NetworkLesson 4: Configuring and Verifying OSPF RoutingLab 3-1: Configure and Verify OSPF to Improve Routing PerformanceLesson 5: Lab 3-1 DebriefLab 3-2: Implement and Verify OSPF Multiarea RoutingLesson 6: Lab 3-2 DebriefLesson 7: Configuring and Verifying OSPF Route SummarizationLab 3-3: Configure and Verify OSPF Route Summarization for Interarea and External RoutesLesson 8: Lab 3-3 DebriefLesson 9: Configuring and Verifying OSPF Special Area TypesLab 3-4: Configure and Verify OSPF Special Area TypesLesson 10: Lab 3-4 DebriefLesson 11: Configuring and Verifying OSPF AuthenticationLab 3-5: Configure and Verify OSPF AuthenticationLesson 12: Lab 3-5 Debrief

Module 4: Implement an IPv4-based Redistribution SolutionLesson 1: Assessing Network Routing Performance and Security IssuesLesson 2: Operating a Network Using Multiple IP Routing ProtocolsLesson 3: Configuring and Verifying Route RedistributionLab 4-1: Configure Route Redistribution Between Multiple IP Routing ProtocolsLesson 4: Lab 4-1 Debrief

Module 5: Implementing Path ControlLesson 1: Assessing Path Control Network Performance IssuesLab 5-1: Configure and Verify Path Control between Multiple IP Routing ProtocolsLesson 2: Lab 5-1 DebriefLesson 3: References to additional Path Control in E-Learning

Module 6: Connection of an Enterprise Network to an ISPNetworkLesson 1: Planning the Enterprise-to-ISP ConnectionLesson 2: Considering the Advantages of Using BGPLesson 3: Comparing the Functions and Uses of EBGP and IBGPLesson 4: Configuring and Verifying Basic BGP OperationsLab 6-1: Configure BGP OperationsLesson 5: Lab 6-1 DebriefLesson 6: Using the BGP Attributes and Path Selection ProcessLab 6-2: Manipulate EBGP Path SelectionsLesson 7: Lab 6-2 DebriefLesson 8: E-Learning Training on IPv6 and Routing for Branch Offices and Remote Workers

ROUTE v1.0 - Implementing Cisco IP RoutingCourse Length

5 Days

TE5109_20100312

17


Course Description:

Who Should Attend:

Prerequisites:

Course Outline:

Implementing Cisco Switched Networks (SWITCH) v1.0 is a five-day instructor-led training course,designed to help students prepare to plan, configure, and verify the implementation of complex

enterprise switching solutions for campus environments using the Cisco Enterprise Campus Architecture. These skills arevalidated in the Cisco CCNP® Routing and Switching certification, a professional-level certification specializing in the routingand switching field. This course is a component of the Cisco CCNP Routing and Switching curriculum. This course is designedto give students a firm understanding of how to manage switches in an enterprise campus environment. This training classreinforces the instruction by providing students with hands-on labs.

The primary audience for this course are network professionals who will need to correctly implementswitch-based solutions given a network design using Cisco IOS services and features. The typical job

roles for this type of professional are network engineers, network operations center (NOC) technical support personnel, or helpdesk technicians.

Students must have knowledge and experience equivalent to having attended the InterconnectingCisco Networking Devices Part 1 (ICND1) and Interconnecting Cisco Networking Devices Part 2

(ICND2) courses.


Analyze campus network designs•Implement VLANs in a network campus•Implement spanning tree•Implement inter-VLAN routing in a campus network•Implement a highly available network•

Implement high-availability technologies and techniques usingmultilayer switches in a campus environment

•Implement security features in a switched network•Integrate WLANs into a campus network•Accommodate voice and video in campus networks•

Module 1: Analyzing Campus Network DesignsLesson 1: Enterprise Campus ArchitectureLesson 2: Cisco Lifecycle Services and Network ImplementationLab 1-1: New Hire TestLesson 3: Lab 1-1 Debrief

Module 2: Implementing VLANs in Campus NetworksLesson 1: Applying Best Practices for VLAN TopologiesLesson 2: Configuring Private VLANsLesson 3: Configuring Link Aggregation with EtherChannelLab 2-1: Design and Implement VLANs, Trunks, and EtherChannelLesson 4: Lab 2-1 DebriefLab 2-2: Troubleshoot Common VLAN Configuration and Security IssuesLesson 5: Lab 2-2 DebriefLab 2-3: Configure Private VLANsLesson 6: Lab 2-3 Debrief

Module 3: Implementing Spanning TreeLesson 1: Spanning Tree Protocol EnhancementsLesson 2: Describing STP Stability MechanismsLab 3-1: Implement Multiple Spanning TreeLesson 3: Lab 3-1 DebriefLab 3-2: Implement PVSRT+Lesson 4: Lab 3-2 DebriefLab 3-3: Troubleshoot Spanning Tree IssuesLesson 5: Lab 3-2 Debrief

Module 4: Implementing Inter-VLAN RoutingLesson 1: Describing Routing Between VLANsLesson 2: Deploying Multilayer Switching with Cisco Express ForwardingLab 4-1: Implement Inter-VLAN RoutingLesson 3: Lab 4-1 DebriefLab 4-2 Troubleshoot Inter-VLAN RoutingLesson 4: Lab 4-2 Debrief

Module 5: Implementing a Highly Available NetworkLesson 1: Understanding High AvailabilityLesson 2: Implementing High AvailabilityLesson 3: Implementing Network MonitoringLab 5-1: Implement High Availability in a Network DesignLesson 4: Lab 5-1 Debrief

Module 6: Implementing Layer 3 High AvailabilityLesson 1: Configuring Layer 3 Redundancy with HSRPLesson 2: Configuring Layer 3 Redundancy with VRRP and GLBPLab 6-1: Implement and Tune HSRPLesson 3: Lab 6-1 DebriefLab 6-2: Implement VRRPLesson 4: Lab 6-2 Debrief

Module 7: Minimizing Service Loss and Data Theft in a CampusNetworkLesson 1: Understanding Switch Security IssuesLesson 2: Protecting Against VLAN AttacksLesson 3: Protecting Against Spoofing AttacksLesson 4: Securing Network ServicesLab 7-1: Secure Network Switches to Mitigate Security AttacksLesson 5: Lab 7-1 Debrief

Module 8: Accommodating Voice and Video in CampusNetworksLesson 1: Planning for Support of Voice in a Campus NetworkLesson 2: Integrating and Verifying VoIP in a Campus InfrastructureLesson 3: Working with Specialists to Accommodate Voice and Video on Campus SwitchesLab 8-1: Plan Implementation and Verification of VoIP in a Campus NetworkLesson 4: Lab 8-1 Debrief

Module 9: Integrating Wireless LANs into a Campus NetworkLesson 1: Comparing WLANs with Campus NetworksLesson 2: Assessing the Impact of WLANs on Campus NetworksLesson 3: Preparing the Campus Infrastructure for WLANsLab 9-1: Integrate Wireless in the CampusLesson 4: Lab 9-1 Debrief

SWITCH v1.0 - Implementing Cisco Switched NetworksCourse Length

5 Days

TE5110_20100315

18


Course Description:

Who Should Attend:

Prerequisites:

Course Outline:

Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v1.0 is an instructor-led training coursethat is presented by Cisco training partners to customers who use Cisco products. This five-day course

is designed to help network professionals improve the skills and knowledge that they need to maintain their network and todiagnose and resolve network problems quickly and effectively. It also assists the network professional in preparing for CiscoCCNP® certification. This course is a component of the CCNP curriculum. The course is designed to teach professionals who work in complex network environments the skills that they need to maintaintheir networks and to diagnose and resolve network problems quickly and effectively. The course will provide informationabout troubleshooting and maintaining particular technologies, as well as procedural and organizational aspects of thetroubleshooting and maintenance process. A large part of the training will consist of practicing these skills and reinforcing theconcepts by putting them to use in a controlled environment. At the end of the course, the students will have increased theirskill level and developed a set of best practices that are based on their own experience and the experiences of other studentsand that they can take back to their organizations.

The primary audience for this course are network professionals who want to increase their skill level atmaintaining and troubleshooting complex Cisco IP networks. The typical job roles for this type of

professional are network engineer, network operations center (NOC) technical support personnel, or help desk technicians. Students must have Cisco CCNA® certification. In addtion to CCNA certification, it is recommendedthat the student have practical experience in installing, operating, and maintaining Cisco routers and

switches in an enterprise environment. Students should also have knowledge of and experience with the implementation andverification of enterprise routing and switching technologies as offered by the Implementing Cisco Switched Networks(SWITCH) and Implementing Cisco IP Routing (ROUTE) courses or have equivalent skills and knowledge.


Plan and document the most commonly performed maintenance functions in complex enterprise networks•Develop a troubleshooting process to identify and resolve problems in complex enterprise networks•Select tools that best support specific troubleshooting and maintenance processes in large, complex enterprise networks•Practice maintenance procedures and fault resolution in switching-based environments•Practice maintenance procedures and fault resolution in routing-based environments•Practice maintenance procedures and fault resolution in a secure infrastructure•Troubleshoot and maintain integrated, complex enterprise networks•

Module 1: Planning Maintenance for Complex NetworksLesson 1: Applying Maintenance MethodologiesLesson 2: Common Maintenance Processes and ProceduresLesson 3: Network Maintenance Tools, Applications, and ResourcesLab 1-1: Lab Access

Module 2: Planning Troubleshooting Processes for ComplexEnterprise NetworksLab 2-1: Introduction to TroubleshootingLesson 1: Lab 2-1 DebriefLesson 2: Applying Troubleshooting MethodologiesLesson 3: Planning and Implementing Troubleshooting ProceduresLesson 4: Integrating Troubleshooting into the Network Maintenance Process

Module 3: Maintenance and Troubleshooting Tools andApplicationsLesson 1: Assembling a Basic Diagnostic Toolkit Using Cisco IOS SoftwareLesson 2: Using Specialized Maintenance and Troubleshooting ToolsLab 3-1: Maintenance and Troubleshooting ToolsLesson 3: Lab 3-1 Debrief

Module 4: Maintaining and Troubleshooting Campus Switching-Based SolutionsLesson 1: Troubleshooting VLANsLesson 2: Troubleshooting Spanning TreeLab 4-1: Layer 2 Connectivity and Spanning TreeLesson 3: Lab 4-1 DebriefLesson 4: Troubleshooting Switched Virtual Interfaces and Inter VLAN RoutingLesson 5: Troubleshooting FHRPsLab 4-2: Layer 3 Switching and First-Hop RedundancyLesson 6: Lab 4-2 DebriefLesson 7: Troubleshooting Performance Problems on SwitchesLesson 8: References to Additional Campus Switching Technologies in E-Learning

Module 5: Maintaining and Troubleshooting Routing-BasedSolutionsLesson 1: Troubleshooting Network Layer Connectivity

Lesson 2: Troubleshooting EIGRPLab 5-1: Layer 3 Connectivity and EIGRPLesson 3: Lab 5-1 DebriefLesson 4: Troubleshooting OSPFLesson 5: Troubleshooting Route RedistributionLab 5-2: OSPF and Route RedistributionLesson 6: Lab 5-2 DebriefLesson 7: Troubleshooting BGPLab 5-3: Border Gateway ProtocolLesson 8: Lab 5-3 DebriefLesson 9: Troubleshooting Performance Problems on RoutersLab 5-4: Router PerformanceLesson 10: Lab 5-4 DebriefLesson 11: References to Additional Troubleshooting on NAT and DHCP in E-Learning

Module 6: Maintaining and Troubleshooting Network SecuritySolutionsLesson 1: Troubleshooting Security FeaturesLab 6-1: Introduction to Network SecurityLesson 2: Lab 6-1 DebriefLesson 3: Security Features ReviewLab 6-2: Cisco IOS Security FeaturesLesson 4: Lab 6-2 DebriefLesson 5: References to Additional Security Troubleshooting in E-Learning

Module 7: Maintaining and Troubleshooting Integrated, ComplexEnterprise NetworksLesson 1: Troubleshooting Complex EnvironmentsLab 7-1: Troubleshooting Complex EnvironmentsLesson 2: Lab 7-1 Debrief

TSHOOT v1.0 - Troubleshooting andMaintaining Cisco IP Networks

Course Length

5 Days

TE5111_20100315

19


Course Description:

Who Should Attend:

Prerequisites:

Course Outline:

Cisco Communications Manager System Administration v6.0 (CCMSAv6.0) course focuses on thebasic administration of the Cisco Communications Manager product and the devices that register to the

Cisco Communications Manager. The course is 40% hands-on laboratory exercises that challenge the student to configure IPPhones, voice gateways, media resources such as Music on Hold, conference and transcoders as well as Call AdmissionControl.

The target audience for this course combination would be first and second level customer supportpersonnel. The course will teach basic function and programming for Cisco Communications Manager

6.0. This course is equally beneficial to personnel with either data or voice backgrounds. The knowledge and skills a learner must have before attending this course include basic networkingand telephony knowledge.


Identify and describe the UC architecture, hardware, andsoftware.

•Access the online administration guide to perform Moves, Adds,and Changes to IP phones, voice gateways, and Call AdmissionControl components of a Unified Communications solution.

•

Access the online administration guide to configure Music onHold, conference resources, media termination points, andtranscoders then allocate these resources to devices as needed.

•

Provide level one support to IP Phone users.•

Cisco Unified Communications ManagerCommunications Manager FunctionsOperating System, Database and Supporting ApplicationsCluster DefinitionIntra-cluster CommunicationClustering OptionsCisco Communications Manager ComponentsDeployment ModelsBacking up the Communications ManagerLab 1-1: Performing General AdministrationLab 1-2: Configuring Cisco Unified Communications Manager 6.0 Basic Settings

System ConfigurationAccess to Communications Manager AdministrationMLA - Multi Level AdministrationSystem ParameterAuto-registrationCisco IP PhonesIP Phone ModelsPhone Button TemplatesSoftkey TemplatesRegistration ProcessBasic Phone and Directory Number ConfigurationLab 2-1: Configuring Cisco Unified Communications Manager to Support Cisco IP Phones

Route Plan BasicsExternal Call RoutingRoute Pattern WildcardsDigit AnalysisRoute Plan ConfigurationLab 3-1: Configuring Basic Dial Plan Elements

Advanced Route PlanRoute FiltersDiscard Digits InstructionsTransformation MasksTranslation PatternsTransformation PatternsRoute Plan ReportLab 4-1: Configuring Complex Dial Plan Elements

Telephony Class of ServicePartitionsCalling Search SpacesProblems AddressedTime of Day RoutingLab 5-1: Implementing Calling Privileges and Restrictions

Call Admission Control (CAC) and Survivable Remote SiteTelephony (SRST)Why Call Admission Control?Distributed Call Processing CAC - GatekeeperCentralized Call Processing CAC – LocationsSurvivable Remote Site Telephony (SRST)

Automated Alternate Routing (AAR)

Media ResourcesMedia Resource OverviewConferencing ResourcesMedia Termination PointsMusic On Hold ResourcesAnnunciator ResourcesMedia Resource ManagementLab 7-1: Configuring Media Resources

Communications Manager FeaturesCall ParkCall PickupCallbackBarge and PrivacyHunt ListCisco IP Phone ServicesMobile Connect and Mobile Voice AccessLab 8-1: Configuring User FeaturesLab 8-2: Configuring Hunt Groups and Call Coverage

LDAP UsersAdding a UserUser Logon and Device SelectionCall ForwardSpeed DialsCisco IP Phone Services SubscriptionPersonal Address BookMessage Waiting Lamp PolicyPersonal Device LocaleUser Options Web Pages LocaleLab 9-1: Create/Associate Users

Adding Individual Phone ProfilesPhone Configuration ScreensDirectory Number Configuration Screens

Bulk Administration Tool (BAT)Installation and FeaturesTemplatesCreating .csv FilesAdding and UpdatingLab 10-1: Using the Cisco Unified Communications Manager Bulk Administration Tool

CCMSA v6.0 - Cisco CommunicationsManager System Administration

Course Length

3 Days

TE5201_20080405

20


Course Description:

Who Should Attend:

Prerequisites:

Course Outline:

The aim of the Administering Unified Messaging (AUM) v5.0 course is to produce competentadministrators of the Cisco Unity product, up to and including Release 5.0. By the end of this course,

learners will be able to perform system setup and customization; add, delete, and modify subscribers; and monitor andmaintain the Cisco Unity system. It is the initial course in a two-course series; the other is Implementing Unified Messaging(IUM). As such, it lays a successful foundation for participation in the engineering-level course because a learner mustunderstand the product features and how to use them before being able to install, configure, maintain, and troubleshoot thefeatures. The class partially prepares a learner to take the Unified Communication for System Engineers exam (642-104).

The primary audiences for this course are End-user system administrators, IP telephony specializedChannel Partners (Field Engineer 2 role), and Professional Services partners. The secondary

audiences for this course are Channel Partner systems engineers and Cisco systems engineers. Students should have a working knowledge of Microsoft Windows 2000, Microsoft Exchange 2000 orthe IBM Lotus Domino messaging environment, and the features, benefits, and programming of at least

one manufacturer’s PBX (Cisco Unified CallManager or Cisco Unified Communications Manager preferred).


Identify the components of the Cisco Unity system, describetheir standard and optional features, and explain and how theyintegrate into a unified messaging system

•

Identify the components of the Cisco Unity Connection system,describe their standard and optional features, and explain howthey integrate with telephone systems

•

Configure a Cisco Unity system using acknowledged bestpractices and manage a Cisco Unity subscriber account usingthe Cisco Unity Administration tool

•

Choose the correct subscriber type and add the individualsubscriber using best practices for setting account policy, classof service, and subscriber templates

•

Course IntroductionLab TopologyHardware and Software Requirements

Module 1: Cisco Unified Messaging OverviewIntroducing Cisco UnityUnderstanding Unified Messaging IntegrationsUnderstanding Cisco Unity Standard System FeaturesUnderstanding Cisco Unity Standard User FeaturesUnderstanding Cisco Unity Optional Features

Module 2: Cisco Unity Connection OverviewIntroducing Cisco Unity ConnectionPositioning Cisco Unity ConnectionUnderstanding Cisco Unity Connection IntegrationsUnderstanding Unity Connection Standard FeaturesUnderstanding Cisco Unity Connection Optional Features

Module 3: Cisco Unified Messaging General SetupUsing Cisco UnityUsing the Cisco Unity AdministratorSetting Up Cisco UnityLab Exercise 3-1: Setting up Cisco Unity

Module 4: Cisco Unified Messaging Subscriber ConfigurationConfiguring Global Subscriber SettingsConfiguring Subscriber Accounts and SettingsUsing Call Handlers and Interview HandlersLab Exercise 4-1: Preparing to Add SubscribersLab Exercise 4-2: Working with SubscribersLab Exercise 4-3: Creating an Audiotext ApplicationLab Exercise 4-4: Configuring Emergency Dial-Outs

Module 5: Cisco Unified Messaging System Monitoring andMaintenanceMonitoring a Cisco Unified Messaging SystemMaintaining a Cisco Unified Messaging SystemManaging Unified Messaging System ReportingLab Exercise 5-1: Performing Unity System Monitoring and Maintenance

AUM v5.0 - Administering Unified MessagingCourse Length

2 Days

TE5202_20080405

21


Course Description:

Who Should Attend:

Prerequisites:

Course Outline:

Implementing Cisco Unified Communications Manager, Part 1 (CIPT1) v8.0 prepares you forimplementing a Cisco Unified Communications Manager solution at a single-site environment. This

course focuses primarily on Cisco Unified Communications Manager Version 8.0, which is the call routing and signalingcomponent for the Cisco Unified Communications solution. You will perform post-installation tasks, configure Cisco Unified Communications Manager, implement Media Gateway ControlProtocol (MGCP) and H.323 gateways, and build dial plans to place on-net and off-net phone calls. You will also implementmedia resources, Cisco IP Phone Services, Cisco Unified Communications Manager native presence, and Cisco UnifiedMobility.

The primary audiences for this course are network administrators, network engineers, and CCNP Voicecandidates. The secondary audience for this course are systems engineers. The knowledge and skills that a learner must have before attending this course include workingknowledge of fundamental terms and concepts of computer networking, including LANs, WANs, and IP

switching and routing. Students must also have the ability to configure and operate Cisco routers and switches and to enableVLANs and DHCP, know the basics of digital interfaces, PSTN, and VoIP, have fundamental knowledge of converged voiceand data networks, and the have the ability to configure Cisco IOS gateways with traditional and VoIP call legs.


Describe Cisco Unified Communications Manager, including itsfunctions, architecture, deployment and redundancy options,and how to install or upgrade

•

Perform Cisco Unified Communications Manager initialconfiguration and user management

•Configure Cisco Unified Communications Manager to supporton-cluster calling

•

Implement PSTN access in Cisco Unified CommunicationsManager and to build a dial plan in a single-site Cisco UnifiedCommunications Manager deployment

•

Implement Cisco Unified Communications Manager mediaresources

•Implement Cisco Unified Communications Manager featuresand applications

•

Module 1: Introduction to Cisco Unified CommunicationsManagerUnderstanding Cisco Unified Communications Manager ArchitectureUnderstanding Cisco Unified Communications Manager Deployment and Redundancy

Options

Module 2: Administering Cisco Unified CommunicationsManagerManaging Services and Initial Configuration of Cisco Unified Communications ManagerManaging User Accounts in Cisco Unified Communications ManagerLab 2-1: Configuring Cisco Unified Communications Manager Initial SettingsLab 2-2: Managing User Accounts in Cisco Unified Communications Manager

Module 3: Single-Site On-Net CallingUnderstanding Endpoints in Cisco Unified Communications ManagerImplementing IP PhonesLab 3-1: Implementing IP Phones

Module 4: Single-Site Off-Net CallingImplementing PSTN Gateways in Cisco Unified Communications ManagerConfiguring Cisco Unified Communications Manager Call-Routing ComponentsUsing Partitions and CSSs to Implement Calling Privileges for On-Net CallsImplementing Cisco Unified Communications Manager Digit ManipulationImplementing Gateway Selection and PSTN Access FeaturesImplementing Call Coverage in Cisco Unified Communications ManagerLab 4-1: Implementing PSTN GatewaysLab 4-2: Configuring Cisco Unified Communications Manager Call-Routing ComponentsLab 4-3: Implementing Digit ManipulationLab 4-4: Implementing Calling Privileges in Cisco Unified Communications ManagerLab 4-5: Implementing Call Coverage in Cisco Unified Communications Manager

Module 5: Media ResourcesImplementing Media Resources in Cisco Unified Communications ManagerLab 5-1: Implementing Media Resources

Module 6: Feature and Application ImplementationConfiguring Cisco IP Phone ServicesConfiguring Cisco Unified Communications Manager Native PresenceConfiguring Cisco Unified MobilityLab 6-1: Configuring Cisco Unified Communications Manager Native PresenceLab 6-2: Configuring Cisco Unified Mobility

CIPT1 v8.0 - Implementing Cisco UnifiedCommunications Manager Part 1

Course Length

5 Days

TE5207_20101111

22


Course Description:

Who Should Attend:

Prerequisites:

Course Outline:

Implementing Cisco Unified Communications Manager, Part 2 (CIPT2) v8.0 prepares you forimplementing Cisco Unified Communications solution in a multisite environment. It covers globalized

call routing, Cisco Service Advertisement Framework (SAF) and Call Control Discovery (CCD), tail-end hop-off (TEHO), CiscoUnified Survivable Remote Site Telephony (SRST), and mobility features such as Device Mobility and Cisco ExtensionMobility. You will apply a dial plan for a multisite environment including TEHO, configure survivability for remote sites during WANfailure, and implement solutions to reduce bandwidth requirements in the IP WAN. You will also enable Call Admission Control(CAC), including Session Initiation Protocol (SIP) Preconditions and automated alternate routing (AAR).

The primary audiences for this course are network administrators and network engineers, as well asCCNP Voice candidates. The secondary audiences for this course are systems engineers. Students should have working knowledge of converged voice and data networks, working knowledge ofthe MGCP, SIP, and H.323 protocols and their implementation on Cisco IOS gateways, the ability to

configure and operate Cisco routers and switches, and the ability to configure and operate Cisco Unified CommunicationsManager in a single-site environment.


Describe multisite deployment issues and solutions, anddescribe and configure required dial plan elements

•Implement call-processing resiliency in remote sites by usingCisco Unified SRST, MGCP fallback, and Cisco UnifiedCommunications Manager Express in Cisco Unified SRST mode

•

Implement bandwidth management and CAC to preventoversubscription of the IP WAN

•Implement Device Mobility and Cisco Extension Mobility•Describe and implement CCD deployments•

Module 1: Multisite Deployment ImplementationIdentifying Issues in a Multisite DeploymentIdentifying Multisite Deployment SolutionsImplementing Multisite ConnectionsImplementing a Dial Plan for International Multisite DeploymentsLab 1-1: Implementing Basic Multisite ConnectionsLab 1-2: Implementing a Dial Plan for International Multisite Deployments

Module 2: Centralized Call-Processing RedundancyImplementationExamining Remote Site Redundancy OptionsImplementing SRST and MGCP FallbackImplementing Cisco Unified Communications Manager Express in SRST ModeLab 2-1: Implementing SRST and MGCP FallbackLab 2-2: Implementing Cisco Unified Communications Manager Express in SRST Mode

Module 3: Bandwidth Management and CAC ImplementationManaging BandwidthImplementing CACLab 3-1: Implementing Bandwidth ManagementLab 3-2: Implementing CAC

Module 4: Implementation of Features and Applications forMultisite DeploymentsImplementing Device MobilityImplementing Cisco Extension MobilityLab 4-1: Implementing Device MobilityLab 4-2: Implementing Cisco Extension Mobility

Module 5: Call Control DiscoveryImplementing SAF and CCDLab 5-1: Implementing Cisco SAF and CCD

CIPT2 v8.0 - Implementing Cisco UnifiedCommunications Manager, Part 2

Course Length

5 Days

TE5213_20101111

23


Course Description:

Who Should Attend:

Prerequisites:

Course Outline:

Implementing Cisco Unified Communications IP Telephony Part 2 (CIPT2) v7.0/v6.0 prepares you forimplementing and configuring, a Cisco Unified Communications Manager solution in a multisite

environment. This course focuses on Cisco Unified CallManager, the call routing and signaling component for the CiscoUnified Communications solution. It also includes H.323 and Media Gateway Control Protocol (MGCP) gatewayimplementation, the use of a Cisco Unified Border Element, and configuration of Survivable Remote Site Telephony (SRST),different mobility features and voice security. This course includes lab activities in which you will apply a dial plan for a multisite environment, configure survivability forremote sites during WAN failure and implement solutions to reduce bandwidth requirements in the IP WAN. You will alsoenable call admission control (CAC) and automated alternate routing (AAR), a feature that allows rerouting of calls over thepublic switched telephone network (PSTN) in case of no available bandwidth. There are labs for implementing Cisco UnifiedCommunications Manager Device Mobility, Cisco Unified Communications Manager Extension Mobility, Cisco Unified Mobility,and voice security.

This course is primarily for Network designers, Network administrators, Network engineers, Networkmanagers, and Systems engineers. The knowledge and skills that a learner must have before attending this course are as follows: *Working knowledge of converged voice and data networks, * Working knowledge of MGCP, session

initiation protocol (SIP), and H.323, as well as their implementation on Cisco IOS gateways, * Ability to configure and operateCisco routers and switches, and * Ability to configure and operate Cisco Unified Communications Manager in a single-siteenvironment.


Describe the issues in multisite deployments and their solutions, and describe and configure required dial plan elements.•Implement call-processing resiliency in remote sites using SRST, MGCP fallback, and Cisco Unified Communications ManagerExpress.

•Implement CAC to prevent oversubscription of the IP WAN.•Implement Cisco IOS Tcl and VoiceXML applications, along with mobility features such as Cisco Unified Communications ManagerDevice Mobility, Cisco Unified Communications Manager Extension Mobility, and Cisco Unified Mobility, so that users are reachablevia their office phone numbers, regardless of their physical location and the various devices they may use.

•

Secure a Cisco Unified Communications IP telephony deployment.•


Module 1: Multisite DeploymentsIdentifying Issues in a Multisite DeploymentIdentifying Solutions for a Multisite DeploymentImplementing Multisite ConnectionsImplementing a Dial Plan for Multisite DeploymentsLab 1-1: Implementing Basic Multisite ConnectionsLab 1-2: Implementing Multisite Dial Plans

Module 2: Centralized Call-Processing RedundancyExamining Remote Site Redundancy OptionsImplementing SRST and MGCP FallbackImplementing CiscUnified Communications Manager Express in SRST ModeLab 2-1: Implementing CiscUnified SRST and MGCP FallbackLab 2-2: Implementing CiscUnified Communications Manager Express as SRST Fallback

Module 3: Bandwidth Management and Call Admission ControlImplementing Bandwidth ManagementImplementing Call Admission ControlLab 3-1: Implementing Bandwidth ManagementLab 3-2: Implementing CAC

Module 4: Features and Applications for Multisite DeploymentsImplementing Call Applications on CiscIOS GatewaysImplementing Device MobilityImplementing Extension MobilityImplementing CiscUnified MobilityLab 4-1: Enabling the Device Mobility FeatureLab 4-2: Implementing CiscUnified Communications Manager Extension MobilityLab 4-3: Implementing CiscUnified Mobility

Module 5: IP Telephony SecurityUnderstanding Cryptographic Fundamentals and PKIUnderstanding Native CiscUnified Communications Manager Security Features and

CiscUnified Communications Manager PKIImplementing Security in CiscUnified Communications ManagerLab 5-1: Implementing Security in CiscUnified Communications Manager

CIPT2 v7.0/v6.0 - Implementing Cisco UnifiedCommunications IP Telephony Part 2

Course Length

5 Days

TE5208_20080405

24


Course Description:

Who Should Attend:

Prerequisites:

Course Outline:

Implementing Cisco Voice Communications and QoS (CVOICE) v8.0 teaches learners about voicegateways, characteristics of VoIP call legs, dial plans and their implementation, basic implementation of

IP phones in Cisco Unified Communications Manager Express environment, and essential information about gatekeepers andCisco Unified Border Element. The course provides the learners with voice-related quality of service (QoS) mechanisms thatare required in Cisco Unified Communications networks.

This course is for network administrators, network engineers, and CCNP Voice candidates. Systemsengineers will also benefit from taking this course. The knowledge and skills that a learner must have before attending this course includes workingknowledge of fundamental terms and concepts of computer networking, including LANs, WANs, and IP

switching and routing, the ability to configure and operate Cisco IOS routers in an IP environment at the Cisco CCNA®Routing and Switching level, and basic knowledge of traditional voice, converged voice, and data networks at the Cisco CCNAVoice level.


Explain what a voice gateway is, how it works, and describe its usage, components, and features•Describe the characteristics and configuration elements of VoIP call legs•Describe how to implement IP phones using Cisco Unified Communications Manager Express•Describe the components of a dial plan, and explain how to implement a dial plan on a Cisco Unified voice gateway•Explain what gatekeepers and Cisco Unified Border Elements are, how they work, and what features they support•Describe why QoS is needed, what functions it performs, and how it can be implemented in a Cisco Unified Communications network•

Module 1: Introduction to Voice GatewaysUnderstanding Cisco Unified Communications Networks and the Role of GatewaysExamining Gateway Call Routing and Call LegsConfiguring Gateway Voice PortsUnderstanding DSP Functionality, Codecs, and Codec ComplexityLab 1-1: Configuring Voice PortsLab 1-2: Configuring DSPs

Module 2: VoIP Call LegsExamining VoIP Call Legs and VoIP Media TransmissionExplaining H.323 Signaling ProtocolExplaining SIP Signaling ProtocolExplaining MGCP Signaling ProtocolDescribing Requirements for VoIP Call LegsConfiguring VoIP Call LegsLab 2-1: Configuring VoIP Call Legs

Module 3: Cisco Unified Communications Manager ExpressEndpoints ImplementationIntroducing Cisco Unified Communications Manager ExpressExamining Cisco Unified Communications Manager Express Endpoint RequirementsConfiguring Cisco Unified Communications Manager Express EndpointsLab 3-1: Configuring Cisco Unified Communications Manager Express to Support Endpoints

Module 4: Dial Plan ImplementationIntroducing Call RoutingUnderstanding Dial PlansDescribing Digit ManipulationConfiguring Path SelectionConfiguring Calling PrivilegesLab 4-1: Implementing Digit ManipulationLab 4-2: Implementing Path SelectionLab 4-3: Implementing Calling Privileges

Module 5: Gatekeeper and Cisco Unified Border ElementImplementationUnderstanding GatekeepersExamining Cisco Unified Border ElementLab 5-1: Implementing GatekeepersLab 5-2: Implementing Cisco Unified Border Element

Module 6: Quality of ServiceIntroducing QoSUnderstanding QoS Mechanisms and ModelsExplaining Classification, Marking, and Link Efficiency MechanismsManaging Congestion and Rate LimitingUnderstanding Cisco AutoQoSLab 6-1: Implementing QoS Using Cisco AutoQoS and Manual Configuration

CVOICE v8.0 - Implementing Cisco VoiceCommunications and QoS

Course Length

5 Days

TE5209_20101111

25


Course Description:

Who Should Attend:

Prerequisites:

Course Outline:

Troubleshooting Cisco Unified Communications Systems (TUC) v1.0 equips network professionals withthe knowledge and skills required to troubleshoot Unified Communications systems & solutions in

Enterprise, Mid-Market, and Commercial deployments. TUC teaches troubleshooting methodology, triage, resources, toolsand fixes at the integrated system or solution level, and for components such as Cisco Unified Call Manager, Cisco Unity,videoconferencing, and infrastructure. This is a troubleshooting course and the learners should spend 60-70 percent of theirtime in the lab.

This course is for Network administrators, Network engineers, System engineers, and Networkmanagers. The knowledge and skills that a learner must have before attending this course are as follows: * Soundfundamental networking knowledge (CCNA), * Voice fundamentals: Cisco Voice over IP (CVOICE), *

Call Agent (Cisco Unified CallManager) skills and knowledge: Cisco IP Telephony Part 1 and Part 2 (CIPT1 and CIPT2), *Voice Infrastructure: Implementing Gateways and Gatekeepers (GWGK), and * an understanding of factors that affect voiceand video quality: Implementing Cisco Quality of Service (QOS).


Use a systematic methodology to troubleshoot Cisco Unified Communication systems by using knowledge of tools and reports thathelp isolate Cisco Unified Communication system problems.

•Isolate the specific problem, propose a solution, and, where appropriate, implement the solution when given a trouble call that hasbeen categorized as a Cisco Unified CallManager-related issue.

•Diagnose a call setup issue and resolve the issues.•Troubleshoot the quality of both voice and video streams.•Isolate the specific problem, propose a solution, and, where appropriate, implement the solution when given a trouble call that hasbeen isolated to a Cisco Unified Communications system component application.

•


Module 1: A Methodology and Tools for Troubleshooting CiscoUnified Communications SystemsIntroducing Cisco Unified Communications Systems TroubleshootingUnderstanding Troubleshooting Methodology in Cisco Unified Communications SystemsGathering Information for TroubleshootingLab 1-1: Lab Discovery and Phone ConfigurationLab 1-2 Using TUC Tools

Module 2: Troubleshoot Cisco Unified CallManager-RelatedIssuesTroubleshooting Common Endpoint Registration IssuesTroubleshooting Cisco Unified CallManager Availability IssuesTroubleshooting Cisco Unified CallManager Security IssuesTroubleshooting Database Replication IssuesTroubleshooting LDAP Replication IssuesTroubleshooting Common Gateway Registration IssuesLab 2-1: Trouble Ticket 1Lab 2-2: Trouble Ticket 2Lab 2-3: Trouble Ticket 3Lab 2-4: Trouble Ticket 4Case Study 2-5: Troubleshoot LDAP Synchronization Issues for Cisco Unified CallManager

Release 4.1(3)Lab 2-6: Trouble Ticket 6Case Study 2-7: Troubleshoot Database Replication Issues for Cisco Unified CallManager

Release 4.xLab 2-8: Trouble Ticket 8

Module 3: Troubleshoot Call Setup IssuesIntroducing Call Setup Issues and CausesTroubleshooting On-Premises Single-Site Calling IssuesTroubleshooting Offsite Call IssuesTroubleshooting Intercluster Dial Plan IssuesTroubleshooting Gatekeepers in a Cisco Unified Communications SystemLab 3-1: Trouble Ticket 1Lab 3-2: Trouble Ticket 2Lab 3-3: Trouble Ticket 3Lab 3-4: Trouble Ticket 4Lab 3-5: Trouble Ticket 5

Lab 3-6: Trouble Ticket 6Lab 3-7: Trouble Ticket 7Lab 3-8: Trouble Ticket 8Lab 3-9; Trouble Ticket 9Lab 3-10, Trouble Ticket 10

Module 4: Troubleshoot Voice and Video Quality IssuesDefining Common Voice and Video Quality IssuesTroubleshooting VoIP Quality ProblemsTroubleshooting EchoTroubleshooting Quality Problems of Cisco Unified Video AdvantageLab 4-1: Trouble Ticket 1Lab 4-2: Trouble Ticket 2Lab 4-3: Trouble Ticket 3Lab 4-4: Trouble Ticket 4

Module 5: Application Integration and Media Resource IssuesTroubleshooting Common Cisco Unity Integration IssuesTroubleshooting CTI IssuesTroubleshooting Media ResourcesLab 5-1: Trouble Ticket 1Lab 5-2: Trouble Ticket 2Lab 5-3: Trouble Ticket 3Lab 5-4: Trouble Ticket 4Lab 5-5: Trouble Ticket 5Lab 5-6: Trouble Ticket 6

TUC v1.0 - Troubleshooting Cisco UnifiedCommunications Systems

Course Length

5 Days

TE5210_20080405

26


Course Description:

Who Should Attend:

Prerequisites:

Course Outline:

Administering Cisco Unified Communications Manager (ACUCM) v8.0 provides system administratorsand networking professionals with an understanding of the Cisco Unified Communication Manager

System from a Level One support perspective. ACUCM teaches the concepts of IP telephony using the Cisco UnifiedCommunication Manager server, including its function, features, and configuration. This is an entry-level course that beginswith the basic concepts of IP telephony and very quickly moves the learner forward into an understanding of the Cisco UnifiedCommunication Manager concepts: clustering, route plans, digit manipulation, call admission control, survivability, mediaresource, and Cisco Unified Communication Manager features, which are all important to supporting IP telephony in theenterprise network. ACUCM is geared to individuals who will be using Cisco Unified Communication Manager Administration to perform basicadministration-level tasks and provide level one support. The course focus is on Cisco Unified Communications Managerversion 8.x. This course includes various lab exercises to apply what was learned in each preceding lesson. We begin the lab with a newlyinstalled publisher and subscriber. The only elements that are preconfigured are two Media Gateway Control Protocol (MGCP)gateways for the headquarters (HQ) and branch (BR), and an intercluster trunk pointing to the neighbor’s pod. Therefore, thestudent will become familiar with all the various concepts through configuration of the elements in the lab environment.

This course is primarily for Network Administrators, System Administrators, and Entry-level NetworkEngineers. Students should have some basic knowledge of IP and networking.


Discuss Cisco Unified Communication Manager and how it is deployed in the IP telephony network•Use the basic administrative functions to set up the Cisco Unified Communications Manager server, add users, and perform a backupand restore

•Describe the parameters that affect phones and devices in the network, their configuration, and registration•Develop a basic route plan, explain its purpose, and configure in the IP telephony network•Explain the use of transformation masks, route filters, DDI, and translation patterns to accomplish specific types of digit manipulationand call routing

•Describe partitions and CSSs and their use, function, and configuration•Describe CAC and Cisco Unified SRST•Describe the various media resources as well as their use and configuration in Cisco Unified Communications Administration•

Module 1 – Introduction to IP TelephonyExploring IP TelephonDescribing the CUCM Deployment Models

Module 2 – Defining the CUCM Basic ConfigurationLogging into Cisco Unified Communication ManagerPerforming the CUCM Server ConfigurationDescribing Multi-Level AdministrationConfiguring the Disaster Recovery System – Backup and Restore ProceduresLab 2-1: Performing General AdministrationLab 2-2: Configuring Cisco Unified Communications Manager Basic SettingsLab 2-3: Backing Up and Restoring Cisco Unified Communications Manager

Module 3 – Preparing for Phone RegistrationConfiguring CUCM System ParametersSupporting Cisco IP PhonesExploring Phone Registration and IP Phone CommunicationsLab 3-1: Configuring Cisco Unified Communications Manager to Support Cisco IP Phones

Module 4 – Configuring a Basic Route PlanExploring GatewaysCreating a Route PlanLab 4-1: Configuring Basic Dial Plan Elements

Module 5 - Discovering Route Filters and Digit ManipulationConfiguring Route Filters and Translation PatternsExplaining Digit ManipulationLab 5-1: Configuring Complex Dial Plan Elements

Module 6 - Exploring Class of ControlExplaining Class of ControlConfiguring Advanced Class of Control Features

Lab 6-1: Implementing Calling Privileges and Restrictions

Module 7 - Explaining Call Admission Control (CAC) andSurvivable Remote Site Telephony (SRST)Understanding Call Admission ControlExplaining Survivable Remote Site Telephony (SRST)

Module 8 - Understanding Media ResourcesExplaining Media ResourcesExploring Media Resource ManagementLab 7-1: Configuring SRSTLab 8-1: Configuring Media Resources

Module 9 - Describing CUCM FeaturesUnderstanding Basic CUCM FeaturesExploring Hunt GroupsDescribing Phone ServicesLab 9-1: Configuring User FeaturesLab 9-2: Configuring Hunt Groups and Call Coverage

Module 10 - Exploring Moves, Adds, Changes andAdministrationUnderstanding Phone Moves, Adds and ChangesDescribing User ConfigurationExplaining the Bulk Administration Tool (BAT)Lab 10-1: Create/Associate UsersLab 10-2: Using the Cisco Unified CallManager Bulk Administration Tool

ACUCM v8.0 - Administering Cisco UnifiedCommunications Manager

Course Length

3 Days

TE5211_20101205

27


Course Description:

Who Should Attend:

Prerequisites:

Course Outline:

Integrating Cisco Unified Communications Applications (CAPPS) v8.0 teaches learners the integrationoptions of Cisco Unified Presence, Cisco Unity Express, and Cisco Unity Connection. It describes voice

messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms as well as Cisco UnifiedPresence and Cisco Unified Personal Communicator integration options with Cisco Unified Communications Manager.

The primary students for this course are Network administrators and network engineers and CCNPVoice candidates. The secondary students for this course are Systems engineers. Students should have working knowledge of converged voice and data networks, basic knowledge ofCisco IOS gateways, and working knowledge of Cisco Unified Communications Manager and Cisco

Unity Connection.


Describe voice-mail integration options and requirements•Implement Cisco Unity Connection in a Cisco Unified Communications Manager deployment•Describe how to implement Cisco Unity Express in a Cisco Unified Communications Manager Express deployment•Implement voice-mail networking using VPIM•Implement Cisco Unified Presence and Cisco Unified Personal Communicator•

Module 1: Introduction to Voice MailVoice-Mail Integration OverviewGeneral Requirements for Voice-Mail Integration

Module 2: Cisco Unity Connection in a Cisco UnifiedCommunications Manager EnvironmentIntegrating with Cisco Unified Communications ManagerConfiguring the Cisco Unity Connection SystemUsing Cisco Unity Connection Partitions and Search SpacesImplementing Cisco Unity Connection Call ManagementConfiguring Cisco Unity Connection UsersMonitoring and Troubleshooting Cisco Unity ConnectionLab 2-1: Integrating Cisco Unity Connection with Cisco Unified Communications ManagerLab 2-2: Configuring Cisco Unity Connection System SettingsLab 2-3: Implementing Cisco Unity Connection Partitions and Search SpacesLab 2-4: Implementing Cisco Unity Connection Call ManagementLab 2-5: Configuring Cisco Unity Connection UsersLab 2-6: Troubleshooting Cisco Unity Connection (Optional)

Module 3: Cisco Unity Express Implementation in Cisco UnifiedCommunications Manager Express EnvironmentUnderstanding Cisco Unity ExpressIntegrating Cisco Unity Express with Cisco Unified Communications Manager ExpressConfiguring the Cisco Unity Express SystemConfiguring Cisco Unity Express UsersUnderstanding Cisco Unity Express AutoAttendantTroubleshooting Cisco Unity ExpressLab 3-1: Integrating Cisco Unity Express with Cisco Unified Communications Manager

ExpressLab 3-2: Configuring Cisco Unity Express System SettingsLab 3-3: Configuring Cisco Unity Express UsersLab 3-4: Implementing Cisco Unity Express AutoAttendantLab 3-5: Troubleshooting Cisco Unity Express (Optional)

Module 4: Voice Profile for Internet Mail ImplementationUnderstanding VPIMImplementing VPIM in Cisco Unity ConnectionImplementing VPIM in Cisco Unity ExpressLab 4-1: Implementing VPIM in Cisco Unity Connection and Cisco Unity Express

Module 5: Cisco Unified Presence ImplementationUnderstanding Cisco Unified PresenceUnderstanding Cisco Unified Presence Components and Communication FlowsIntegrating Cisco Unified PresenceConfiguring Cisco Unified Presence Features and Implementing Cisco Unified Personal

CommunicatorVerifying and Troubleshooting Tools for Cisco Unified Presence ComponentsLab 5-1: Integrating Cisco Unified Presence with Cisco Unified Communications ManagerLab 5-2: Configuring Cisco Unified Presence Features and Implementing Cisco Unified

Personal CommunicatorLab 5-3: Troubleshooting and Verifying Cisco Unified Presence Components (Optional)

CAPPS v8.0 - Integrating Cisco UnifiedCommunications Applications

Course Length

5 Days

TE5214_20101208

28


Course Description:

Who Should Attend:

Prerequisites:

Course Outline:

Troubleshooting Cisco Unified Communications (TVOICE) v8.0 prepares network professionals withthe knowledge and skills that are required to troubleshoot Cisco Unified Communications systems and

solutions in enterprise, midmarket, and commercial deployments in single-site and multisite environments. The course teachestroubleshooting methodology, triage, resources, tools, and fixes at the integrated system or solution level for Cisco UnifiedCommunications Manager.

The primary students for this course are Network administrators and network engineers and CCNPVoice candidates. The secondary students for this course are Systems engineers. Students need to have working knowledge of converged voice and data networks, working knowledgeof the MGCP, SIP, and H.323 and their implementation on Cisco IOS gateways, working knowledge of

Cisco Unified Communications Manager, Cisco Unified Communications features and applications, and Cisco IOS voicegateways in single-site and multisite environments.


Describe a systematic methodology totroubleshoot Cisco UnifiedCommunications solutions

•

Isolate and troubleshoot reported issuesthat relate to Cisco UnifiedCommunications Manager

•

Diagnose a call setup issue and resolvethe issues as you discover or revealthem, given a trouble call for which thesource of the problem is unknown

•

Solve the common issues of an SAF-enabled network and CCD

•

Troubleshoot issues that are related toCisco Unified Communications Managerfeatures and applications

•

Troubleshoot voice quality issues andissues that are related to mediaresources

•

Module 1: Introduction to Troubleshooting Cisco UnifiedCommunications SolutionsIdentifying Cisco Unified Communications DeploymentsUsing Troubleshooting MethodologyUsing Troubleshooting and Monitoring Tools

Module 2: Cisco Unified Communications ManagerTroubleshootingTroubleshooting Common Gateway and Endpoint Registration IssuesTroubleshooting Cisco Unified Communications Manager Availability IssuesTroubleshooting Database Replication IssuesTroubleshooting LDAP Integration IssuesLab 2-1: Integrating Cisco Unity Connection with Cisco Unified Communications ManagerLab 2-2: Configuring Cisco Unity Connection System SettingsLab 2-3: Implementing Cisco Unity Connection Partitions and Search SpacesLab 2-4: Implementing Cisco Unity Connection Call ManagementLab 2-5: Configuring Cisco Unity Connection UsersLab 2-6: Troubleshooting Cisco Unity Connection (Optional)

Module 3: Troubleshooting Call Setup IssuesExamining Call Setup Issues and CausesTroubleshooting On-Premises Single-Site Calling IssuesTroubleshooting On-Net Multisite Calling IssuesTroubleshooting Off-Net Calling IssuesLab 3-1: Integrating Cisco Unity Express with Cisco Unified Communications Manager

ExpressLab 3-2: Configuring Cisco Unity Express System SettingsLab 3-3: Configuring Cisco Unity Express UsersLab 3-4: Implementing Cisco Unity Express AutoAttendantLab 3-5: Troubleshooting Cisco Unity Express (Optional)

Module 4: SAF and CCD IssuesTroubleshooting SAFTroubleshooting CCDLab 4-1: Implementing VPIM in Cisco Unity Connection and Cisco Unity Express

Module 5: Troubleshooting Cisco Unified CommunicationsManager Features and Application IssuesTroubleshooting Device Mobility IssuesTroubleshooting Cisco Extension Mobility IssuesTroubleshooting Cisco Unified Mobility IssuesTroubleshooting Cisco Unified Communications Manager Native Presence IssuesLab 5-1: Integrating Cisco Unified Presence with Cisco Unified Communications ManagerLab 5-2: Configuring Cisco Unified Presence Features and Implementing Cisco Unified

Personal CommunicatorLab 5-3: Troubleshooting and Verifying Cisco Unified Presence Components (Optional)

Module 6: Voice Quality and Media Resources IssuesTroubleshooting MOH IssuesTroubleshooting MTP IssuesTroubleshooting Issues with Conferences

Troubleshooting Transcoder IssuesTroubleshooting Issues with RSVP AgentsTroubleshooting Voice Quality Issues

TVOICE v8.0 - Troubleshooting Cisco UnifiedCommunications

Course Length

5 Days

TE5215_20101209

29


Course Description:

Who Should Attend:

Prerequisites:

Course Outline:

The Intelligent Contact Manager Boot Camp v7.0 (ICMBC) is an accelerated class combining thecomplete Cisco classes for Cisco Intelligent Contact Management Product Training Part 1(ICMPT1),

and Cisco Intelligent Contact Management Product Training Part 2(ICMPT2). The classes are condensed by having longerdays (8:00 AM to 6:00 PM) and reducing the overlap. This allows those students who attend only to be away from their workfor one week instead of the two weeks for the normal ICMPT1, and ICMPT2, classes. The two and a half day ICMPT1 portion covers an overview of the ICM, configuration, basic scripting, WebView reporting, aswell as Pre-Routing, Post-Routing, and Translation Routing. The two and a half day ICMPT2 portion provides the knowledge and experience necessary to install, set-up, support andtroubleshoot the Cisco ICM system. Students will install and configure Cisco ICM software as it was used in ICMPT1. A pre-configured IPCC Express will be used for the second Contact Center and will be connected by the student installing an IPCCExpress Gateway PG. Installation will also include a WebView Server, a Historical Data Server (HDS), and the optionalproducts for Application Gateway and Database Routing. The Cisco Support Tools v2.0 is introduced and will be will beinstalled in class. Through the use of Support Tools Dashboard utility, and various monitoring and testing utilities, (the processLog files, command line reference) students will be able to identify, analyze, and diagnose various system alarms and events.

This course is intense and fast paced and is intended for personnel who will implement, configure andsupport the Cisco ICM/IPCC Product.

System Engineers, Channel Partner/Resellers, Cisco Employees, Customers, Deployment Engineers, and other personnelwanting to meet the pre-requisite of completing the ICMPT1 course prior to attending the IP Contact Center Enterprise(IPCCE) v1.0 class will want to attend.

Students should have strong knowledge of MS Windows Server 2003 and TCP/IP networking andfamiliarity with your call center operations (ACD, Network, and any IVR implementations).


Configure a generic ICM system using the Configure ICM utility(ICMPT1).

•Create several call routing and administrative scripts using theScript Editor utility.

•Generate real time and historical ICM reports using standardtemplates from the Webview utility.

•Describe ICM system components, their functions, andprocesses that run on the System Components.

•Install the needed third party software for proper WebViewoperation.

•

Install the ICM System Software in a duplexed Enterpriseenvironment.

•Use the Cisco Support Tools Dashboard utility and ICM tools forbasic System Administration and Troubleshooting.

•Identify solution models and their issues.•Build an ICM Enterprise (ICMPT2) solution.•Install, configure, test, and maintain ICM components for thesingle-site environment.

•Formulate and implement ICM call flows and routing scripts.•Troubleshoot the ICM solution set.•

ICMPT1 v7.0

Module 1: Call Routing ConceptsCall Routing OptionsICM ComponentsICM Call Routing

Module 2: Boston Contact CenterConfigure Boston Contact CenterScript Editor

Module 3: Basic AdministrationAdditional Boston ConfigurationAdvanced Script EditorAdministration Labs

Module 4: Extended FunctionsExternal Database LookupCall VariablesMultiple Skill Groups

Module 5: Administrative ScriptsAdministrative Scripts

Module 6: Translation RoutingTranslation Routing

Module 7: Virtual Contact CenterAdding A Contact CenterEnterprise Services and Skill Groups

Module 8: WebViewWebView

ICMPT2 v7.0

Module 1: ICM TopologyICM Deployment Models

Module 2: ProcessesFunctional DescriptionFault Tolerance

Module 3: Classroom Lab SetupBefore you begin

Module 4: Central ControllerDomain ManagerRouterLogger

Module 5: Admin Workstation andHistorical Data ServerAdmin Workstation

Module 6: Device Management ProtocolDevicesNetwork Interface Controller (NIC)Peripheral Gateway (PG)

Module 7: Routing OptionsExternal SQL DatabaseApplication Gateway

Module 8: IPCC Express Gateway PGIPCC Express Gateway PGModule 9: Administration ToolsWebView ServerSupport Tools

ICMBC v7.0 - Intelligent Contact Manager Boot CampCourse Length

5 Days

TE5301_20080405

30


Course Description:

Who Should Attend:

Prerequisites:

Course Outline:

The new release Cisco IP Contact Center Enterprise v1.0 is based on updated Call Manager, IP IVRand ICM software. All labs have been rewritten and tested. New call flows have been created and are

used as the basis to help students understand how to configure IP Contact Center and understand how it operates. The newcourse also includes coverage of CAD, the Cisco Agent Desktop, and expanded reporting.

This course is intended for personnel who will implement, configure and support the Cisco IPCCProduct and have already attended training on the ICM Product. Students should have attended and completed ICMPT (ICM Product Training) and Call Managercourses and it is recommended that they have attended and completed CRSD.


Accurately explain the IPCC solution concept.•Identify solution models and their issues.•Build a "clean order" for an IPCC solution.•Design an IPCC solution using all applicable components.•

Install, configure, test, and maintain IPCC components for thesingle-site environment.

•Formulate and implement IPCC call flows and routing.•Use Cisco's standard IPCC deployment tools.•Troubleshoot the IPCC solution set.•

Volume 1

Introduction

OverviewLesson 1: IPCC Pre Routing Call FlowLesson 2: IPCC Post Route from CallManager Call FlowLesson 3 and LAB Module 3: Configure CallManager for IPCCLesson 4: CRS Script EditorLesson 5 and LAB Module 5: Create a CRS ScriptLesson 6 and LAB Module 6: Configure IPIVR for IPCCLesson 7 and LAB Module 7: ICM ConfigurationLesson 8 and LAB Module 8: ICM Component InstallationLesson 9 and LAB Module 9: CTIOS and CTIOS DesktopLesson 10 and LAB Module 10: Translation Route WizardLesson 11 and LAB Module 11: ICM Script and Call Tracer

Volume 2Lesson 1 and LAB Module 1: System IPCC InstallationLesson 2 and LAB Module 2: Deployment WizardLesson 3 and LAB Module 3: Post Installation ConfigurationLesson 4: Cisco Agent Desktop (CAD)Lesson 5 and LAB Module 5: Cisco Desktop Applications InstallationLesson 6 and LAB Module 6: System IPCC ScriptLesson 7 and LAB Module 7: CAD WorkflowLesson 8: Cisco Outbound OptionLesson 9 and LAB Module 9: Cisco Outbound Option InstallationLesson 10 and Lab Module 10: Parent/Child

IPCCE v1.0 - IP Contact Center EnterpriseCourse Length

4 Days

TE5302_20080405

31


Course Description:

Who Should Attend:

Prerequisites:

Course Outline:

This course, Deploying Unified Contact Center Express (UCCXD) v3.0, provides the student withhands-on experience and knowledge of tasks typically performed for a Contact Center Unified Contact

Center Express v7.0 and Unified IP IVR v7.0 deployment. This includes the deployment of Unified Contact Center Expressand Unified IP IVR (Unified CCX and Unified IP IVR) as contact center solutions. Tasks include planning, installation,configuration tasks, troubleshooting and creating Cisco scripts.

This course is for channel partners / resellers, customers, and employees, as well as system engineersand customers deploying and maintaining Unified Contact Center Express products. Students should have experience with internetworking fundamentals, basic IP telephony fundamentals,Cisco Unified Communications Manager deployments, Cisco IP Phones and Cisco IP Communicator,

Contact Center Operations, Microsoft Windows Server 2000, 2003, XP, and MS SQL 2000, MSDE databases.


Design and plan a Unified Contact Center Express and a UnifiedIP IVR implementation

•Install or discuss all CRS components, servers and clients•Configure all CRS components•Build workflow applications to exploit Unified IP IVR featuresand capabilities

•

Build contact center workflows to exploit Unified Contact CenterExpress features and capabilities

•Deploy and use Agent and Supervisor Desktop software•Deploy Outbound Preview Dialer for Unified CCX v7.0•Troubleshoot installations and workflows•

Unified CCX Product OverviewUnified CCX Product PackagesUnified CCX ArchitectureUnified CCX Design and Order Tools

Installation and ConfigurationUnified CCX InstallationUnified CCX ManagementThe Call Process and Basic Unified CCX Configuration

Unified CCX ScriptingThe Script EditorCreate a basic IVR ScriptPrompt and Collect information from a CallerAccessing an External DatabaseLoops, Counters, and Decision MakingConfirming a Callers Input

Unified CCX ACD OperationsUnified CCXUnified CCX Scripting FundamentalsCisco Desktop Work Flow Administrator FundamentalsAdvanced Unified CCX Scripting TopicsAdvanced CTI FunctionsUnified CCX Reporting

Unified CCX Premium FunctionsRemote MonitoringOutbound Preview DialerAgent EmailAutomatic Speech Recognition and Text to Speech

Unified CCX Maintenance and TroubleshootingDatabase Maintenance ActivitiesTracing, Troubleshooting, and Other Utilities

UCCXD v3.0 - Deploying Cisco Unified ContactCenter Express

Course Length

5 Days

TE5303_20080405

32


Course Description:

Who Should Attend:

Prerequisites:

Course Outline:

Cisco Unified Voice Portal Implementation (CVPI) 7.0 is a hands-on, instructor-led course that coversthe tasks necessary for the operation, administration, maintenance and provisioning (Ops Console) of

Unified CVP as it is installed in a comprehensive Intelligent Contact manager Enterprise (ICME) environment. Lab exercisesaddress the configuration of all CVP 7.0 product components as well as external components including gateways,gatekeepers, Unified Communications Manager (formerly known as CallManager), ICM and CVP studio so as to properlyinterface with CVP. The course addresses CVP serviceability issues such as troubleshooting, redundancy, failover and remotemonitoring. The purpose of the course is to enable a student to achieve working-level competency on CVP 7.0.

This course is for individuals with telephony or data networking background who are familiar with thenetwork infrastructure and IP communications components on which Cisco Unified CVP will be

implemented. Students must have taken the following classes or have equivalent experience: Interconnecting CiscoNetwork Devices (ICND1 and 2), Cisco IP Telephony Part I (CIPT1), Implementing Cisco Voice

Gateways and Gatekeepers (GWGK), and Cisco Intelligent Contact manager Product Training (ICMPT 1, ICMPT 2). Studentsmust also have experience with the following: Telephony experience – IP and Legacy, Contact Center experience, basicnetworking knowledge, Cisco IOS CLI familiarity, working knowledge of Cisco Unified Communications Manager, Gatewayand Gatekeeper for H.323 Networks, and Microsoft Windows 2003 Server.


Explain the components, functions and call flow of a CVP solution when deployed in either a standalone or comprehensive model•Group, summarize and complete the steps necessary to configure a functional Unified CVP comprehensive deployment model withUnified ICME

•Demonstrate use of 6 Unified ICME MicroApps available to support caller interaction with Unified CVP•Demonstrate setup and configuration of Unified CVP components to support Automatic Speech Recognition (ASR) and Text ToSpeech (TTS)

•Configure Unified CVP Comprehensive solution to support subsequent transfer and queuing•Associate VoiceXML as a technology and the benefits it provides to Unified CVP•Install and configure the CVP VoiceXML Solution for Unified CVP•Define and discuss security and reporting as it relates to a Unified CVP Solution•

Module 1: Cisco Unified CVP Technical OverviewCisco Unified CVP OverviewComponents, Capabilities and LicensingDeployment Models and Call FlowManagement and ReportingLabs 1-1 through 1-3: Familiarization with Cisco Unified CVP

Module 2: Cisco Unified CVP ComprehensiveCisco Unified CVP Comprehensive OverviewCisco Unified CVP Software Installation and ConfigurationCisco IOS Voice Browser Configuration for Cisco Unified CVPCisco Unified ICM Enterprise Configuration for Cisco Unified CVPCisco Unified Communications Manager Configuration for Cisco Unified CVPLabs 2-1 and 2-2: Cisco Unified CVP Comprehensive Part 1Labs 2-3 and 2-4: Cisco Unified CVP Comprehensive Part 2

Module 3: Cisco Unified ICM Enterprise Scripting to SupportCisco Unified CVPScripting OverviewCisco Unified ICM Enterprise Scripting Micro-ApplicationsAdvanced SpeechAdvanced Cisco Unified ICM Enterprise Scripting Micro-ApplicationsSubsequent Transfers and Queuing CallsLabs 3-1 through 3-4: Cisco Unified ICM Enterprise Scripting for Cisco Unified CVP

Module 4: Cisco Unified CVP VXML SolutionVoiceXML OverviewVoiceXML Installation and ConfigurationLab 4-1 through 4-3: VoiceXML Solution for Cisco Unified CVP

Module 5: Events, Log Files, and ReportingCisco Unified CVP ReportingEvents and Log FilesLab 5-1: Reporting Database and Backup

Module 6: Failover, Diagnostics, and TroubleshootingFailover and High AvailabilityTroubleshooting

Lab 6-1: Troubleshooting Cisco Unified CVP

CVPI v7.0 - Cisco Unified Customer VoicePortal Implementation

Course Length

5 Days

TE5304_20101206

33


Course Description:

Who Should Attend:

Prerequisites:

Course Outline:

Implementing Cisco Storage Networking Solutions (ICSNS) v4.2 is a five-day lecture and lab courseusing NX-OS v5.0.4, that provides learners with fundamental skills in implementing and troubleshooting

Cisco storage networks. Course topics include installing and bringing up the switch, configuring virtual SANs (VSANs), domains, interfaces, and zones,implementing port channels, configuring management security, and basic troubleshooting. Students will also learn how toconfigure highly available Fibre Channel over IP (FCIP) tunnels and tune the performance of your FCIP links.

This course is for field and systems engineers. Students must have a basic understanding of data storage hardware components and protocols,including SCSI and Fibre Channel and a basic understanding of network protocols, including Ethernet

and IP. CCNA certification is recommended.


Identify the components, services, and features of the MDS 9000 platform that can be used to improve the availability, scalability,performance, and manageability of the SAN

•Describe how to safely install the switch hardware and perform the initial software configuration process•Explain how to implement the logical topology that is specified by a SAN design, so that connectivity between end devices can beverified and traffic management features applied

•Describe how to use FCIP to implement appropriate solutions for SAN extension•Use Cisco MDS 9000 Series Switch diagnostic tools to diagnose SAN problems and common configuration errors•

Module 1: Cisco MDS 9000 PlatformIntroducing the MDS 9000 PlatformSystem ArchitectureUsing Intelligent Fabric ServicesImplementing Integrated Management

Module 2: System Installation and Initial ConfigurationInstalling Switch HardwarePerforming the Initial Switch ConfigurationInstalling and Licensing Cisco NX-OS SoftwareConfiguring the Call Home FeatureLab 2-1: Quick Start Switch ConfigurationLab 2-2: Upgrading Switch SoftwareLab 2-3: Configuring Call Home

Module 3: Building Virtual SANsConfiguring VSANsManaging DomainsUsing Distributed Device AliasesConfiguring InterfacesConfiguring PortChannelsConfiguring Fabric ServicesImproving Management SecurityImplementing ZonesLab 3-1: Creating VSANsLab 3-2: Configuring InterfacesLab 3-3: Configuring PortChannelsLab 3-4: Using Advanced Cisco Fabric ServicesLab 3-5: Configuring Zones

Module 4: Implementing FCIPFCIP Protocol OverviewConfiguring FCIPConfiguring FCIP High AvailabilityImplementing IVR for SAN ExtensionTuning FCIP PerformanceLab 4-1: Implementing an FCIP TunnelLab 4-2: Configuring FCIP High AvailabilityLab 4-3: Implementing IVR for SAN ExtensionLab 4-4: Tuning FCIP Performance

Module 5: Troubleshooting Tools and ScenariosUsing Diagnostic Tools and MethodologiesCapturing and Analyzing SAN TrafficTroubleshooting SAN ConfigurationLab 5-1: Using SPAN and the Cisco Port Analyzer AdapterLab 5-2: Challenge Lab

ICSNS v4.2 - Implementing Cisco StorageNetworking Solutions

Course Length

5 Days

TE5402_20101111

34


Course Description:

Who Should Attend:

Prerequisites:

Course Outline:

Implementing Cisco Intrusion Prevention Systems (IPS) v6.0 provides the knowledge and skills neededto design, install, configure, and maintain a Cisco IPS sensor for small, medium, and enterprise

networks. The course also describes the procedures for managing intrusion prevention system (IPS) alarms. The primary audience for this course are network designers and network security administrators. Students must have familiarity with networking and security terms and concepts, including completionof the Securing Cisco Network Devices (SND) course. Students must also have strong user-level

experience with Microsoft Windows operating systems.


Explain how the Cisco IPS protects network devices from attacks•Install and configure the basic settings on a Cisco IPS 4200 Series Sensor•Use the Cisco IDM to configure built-in signatures to meet the requirements of a given security policy•Configure some of the more advanced features of the Cisco IPS product line•Initialize and install into your environment the rest of the Cisco IPS family of products•Use the CLI and the Cisco IDM to obtain system information, and configure the Cisco IPS sensor to allow an SNMP NMS to monitorthe Cisco IPS sensor

•


Module 1: Intrusion Prevention OverviewExplaining Intrusion PreventionExamining Cisco IPS ProductsExamining Cisco IPS Sensor Software SolutionsExamining Evasive Techniques

Module 2: Installation of a Cisco IPS 4200 Series SensorInstalling a Cisco IPS Sensor Using the CLIUsing the Cisco IDMConfiguring Basic Sensor SettingsLab 2-1: Install and Configure a Cisco IPS Sensor from the CLILab 2-2: Use the Cisco IDM to Perform a Basic Sensor Configuration

Module 3: Cisco IPS SignaturesConfiguring Cisco IPS Signatures and AlertsExamining the Signature EnginesCustomizing SignaturesLab 3-1: Working with Signatures and AlertsLab 3-2: Customizing Signatures

Module 4: Advanced Cisco IPS ConfigurationPerforming Advanced Tuning of Cisco IPS SensorsMonitoring and Managing AlarmsConfiguring a Virtual SensorConfiguring Advanced FeaturesConfiguring BlockingLab 4-1: Tune a Cisco IPS Sensor Using the Cisco IDMLab 4-2: Monitor and Manage AlarmsLab 4-3: Configure a Virtual Sensor (Optional)Lab 4-4: Configure Anomaly Detection and POSFP

Module 5: Additional Cisco IPS DevicesInstalling the Cisco Catalyst 6500 Series IDSM-2Initializing the Cisco ASA AIP-SSM

Module 6: Cisco IPS Sensor MaintenanceMaintaining Cisco IPS SensorsManaging Cisco IPS SensorsLab 6-1: Maintain Sensors and Verify System Configuration

IPS v6.0 - Implementing Cisco IntrusionPrevention System

Course Length

4 Days

TE5504_20100304

35


Course Description:

Who Should Attend:

Prerequisites:

Course Outline:

The Cisco NAC Appliance is an easily deployed software NAC solution that can automatically detect,isolate, and clean infected or vulnerable devices that attempt to access your network. The

Implementing Cisco NAC Appliance (CANAC) v2.1 course provides learners with the skills and knowledge needed toimplement the Cisco NAC Appliance solution.

This course is for those who need to learn how to implement the Cisco NAC Appliance solution. Students should have the following: *Certification as a CCSP or the equivalent knowledge, * Basicknowledge of the Microsoft Windows operating system, * Familiarity with networking and security

terminology and concepts, * Fundamental knowledge of implementing network security or CCSP or Cisco Security CSQ, *BCMSN or working knowledge of VLANs, * SNRS or working knowledge of digital certificates, and * BCSI or workingknowledge of HSRP.


Given client network security requirements, explain how a Cisco NAC Appliance deployment scenario will meet or exceed networksecurity requirements

•Configure the common elements of a Cisco NAC Appliance solution•Configure the Cisco NAC Appliance in-band and out-of-band implementation options•Implement a highly available Cisco NAC Appliance solution to mitigate network threats and facilitate network access for those usersthat meet corporate security requirements

•Maintain a highly available Cisco NAC Appliance deployment in medium and enterprise network environments•

Module 1: Cisco NAC Endpoint Security SolutionsIntroducing Cisco Self-Defending NetworksIntroducing Cisco NAC ApplianceIntroducing In-Band and Out-of-Band Deployment OptionsLab 1-1: Preparing the Cisco NAM to Support Web-Based Administration Console

Configuration

Module 2: Cisco NAC Appliance Common ElementsConfigurationConfiguring User RolesConfiguring External AuthenticationConfiguring DHCP on the Cisco NASLab 2-1: Configuring User Roles

Module 3: Cisco NAC Appliance ImplementationImplementing Cisco NAC Appliance In-Band DeploymentImplementing the Microsoft Windows SSO Feature on the Cisco NAC ApplianceImplementing the Cisco VPN SSO Feature on the Cisco NAC ApplianceImplementing Cisco NAC Appliance Out-of-Band DeploymentManaging SwitchesLab 3-1: Adding an In-Band Virtual Gateway Cisco NAS to the Cisco NAMLab 3-2: Configuring the Microsoft Windows Active Directory SSO Feature on the Cisco NAC

ApplianceLab 3-3: Configuring the Cisco VPN SSO Feature on the Cisco NAC ApplianceLab 3-4: Adding an Out-of-Band Virtual Gateway Cisco NAS to an HA Cisco NAC Appliance

DeploymentLab 3-5: Configuring SNMP, Switch, and Port Profiles for an Out-of-Band Cisco NAC

Appliance Deployment

Module 4: Cisco NAC Appliance Implementation OptionsImplementing Cisco NAC Appliance on a NetworkImplementing Network ScanningConfiguring the Cisco NAM to Implement the Cisco NAA on User DevicesConfiguring Cisco NAM High AvailabilityConfiguring Cisco NAS High AvailabilityLab 4-1: Configuring Cisco NAALab 4-2: Configuring a High Availability In-Band VPN Cisco NAC Appliance Solution

Module 5: Cisco NAC Appliance Monitoring and AdministrationMonitoring a Cisco NAC Appliance DeploymentAdministering the Cisco NAM

CANAC v2.1 - Implementing Cisco NAC ApplianceCourse Length

3 Days

TE5505_20100304

36


Course Description:

Who Should Attend:

Prerequisites:

Course Outline:

The Cisco Security Monitoring Analysis and Response System (CS-MARS) is part of the Cisco SecurityManagement Suite which provides security monitoring for network security devices and host application

made by Cisco or non-Cisco providers. In addition to event correlation and data reduction features found in SIM products, CS-MARS also provides topology awareness and automatic mitigation features. In knowing the topology of a network, CS-MARScan determine where the attack is originating and apply the appropriate remediation. CS-MARS is a key component in theCisco Self Defending Network strategy. CS-MARS exchanges information with CS-Manager to provide a unified securitymanagement solution. For example, an administrator can view IPS signatures or the Firewall block / permit syslog messagesreceived from sensors or firewalls. CS-MARS will communicate with CS-Manager and display the IPS signature table orfirewall rule table. From there the IPS signature or firewall rule can be modified as necessary. Together CS-MARS and CS-Manager provide a unified management solution for monitoring and provisioning.

This course is for engineers who support sales of Cisco security product solutions, Cisco channelpartners who sell, implement, and maintain secure networks, and Cisco customers who implement and

maintain secure networks. Students must be Cisco CCSP certified or have equivalent knowledge. They must also have passedthe Securing Cisco IOS Networks (SECUR) exam (642-501), the Securing Networks with Cisco

Routers and Switches (SNRS) exam (642-502), or both and have at least six months of practical experience configuring Ciscorouters and security products. In addition, students must be familiar with implementing network security policies andnetworking components and concepts.


Use CS-MARS to monitor security andhost application devices.

•Know CS-MARS architecture and howCS-MARS process events.

•Know how to use archive and restorefeatures.

•

Use CS-MARS to run / create /customize reports

•Use CS-MARS to investigate an incidentand mitigate the security threats.

•Use CS-MARS to do customer parser forunknown devices in CS-MARS.

•

Use CS-MARS to create / customizerules that detects dark net through bestpractices example.

•

Know how to tune signature / log level ondevice side and CS-MARS side.

•

Introducing Cisco Security Monitoring,Analysis, and Response SystemEffective Security Monitoring and ManagementCisco Self-Defending Network and the Role of Cisco

Security MARSCisco Security MARSCisco Security MARS TerminologyCisco Security MARS TechnologiesCisco Security MARS User InterfaceCisco Security MARS Product PortfolioPre-Lab Activity: Accessing the Remote Lab

Understanding the System ArchitectureCisco Security MARS Software ComponentsCisco Security MARS Process Flow Details

Configuring a Cisco Security MARSApplianceInitial Cisco Configuration OverviewScenario: Configuration TasksDeployment Planning GuidelinesLab 3: Accessing the Cisco Security MARS Appliance

Adding Reporting and Mitigation DevicesOverview of Reporting and Mitigation DevicesScenario: Adding a Cisco Reporting Device and Enabling

NetFlowData-Enabling Features of Cisco Security MARSIntegrating Cisco Security MARS with Third-Party

ApplicationsLab 4-1: Adding Reporting Devices and Enabling NetFlowLab 4-2: Configuring the Syslog Forwarding Feature

Viewing the Summary PageSummary Page OverviewDashboardNetwork StatusMy ReportsScenario: Getting Information from the Summary PageLab 5: Generating Summary Reports

Managing RulesRules OverviewWorking with System and User Inspection RulesWorking with Drop RulesRule Groups OverviewLab 6-1: Configuring Cisco Security MARS Event TypesLab 6-2: Configuring an Inspection Rule

Understanding Queries and ReportsQuery PageScenario: Configuring a QueryReports PageScenario: Configuring a System ReportLab 7: Performing a Query and Creating a Custom Report

Investigating and Mitigating IncidentsIncidents OverviewIncidentsScenario: Role of Cisco Security MARS in Your NetworkFalse PositivesCase ManagementScenario: Configuring a Case to Track an IncidentConfiguring NotificationsCase Study: Preventing the W32 Blaster WormLab 8: Performing Incident Investigation and Mitigation

Working with User-Defined Log ParserTemplatesOverview of User-Defined Log Parser TemplatesScenario: Configuring a Customer ParserLab 9: Configuring the Custom Parser

Integrating with Cisco Security ManagerOverview of Cisco Security Manager Policy Table LookupScenario: Invoking Cisco Security Manager Policy Table

Lookup from Cisco Security MARS

Managing and Administering the SystemLab 10: Performing Cisco Security Manager Policy LookupManagement OverviewOverview of System Maintenance Tasks

IPS Signature Dynamic Update SettingsUpgrading the Cisco Security MARS Appliance SoftwareMigrating Data from Cisco Security MARS 4.3.x to 5.3.xLab 11-1: Reviewing the CLI and Upgrading the Device

VersionLab 11-2: Configuring IPS Auto Signature DownloadLab 11-3: Configuring AAA RADIUS Authentication and

Working with the Account Locking and Session TimeoutMenu

Lab 11-4: Retrieving Raw Messages

Troubleshooting and Optimizing CiscoSecurity MARSHardware Installation IssuesDevice Configuration IssuesGlobal Controller-to-Local Controller CommunicationsSizing Cisco Security MARS DeploymentTuning Cisco Security MARSSecuring Cisco Security MARS

Using the Cisco Security MARS GlobalControllerCisco Security MARS Global Controller OverviewConfiguring the Cisco Security MARS Global ControllerSummary TabIncidents TabQueries and ReportsRules TabManagement TabSystem Maintenance Tab

Course Review: Cisco Security MARS atWorkCisco Security MARS At WorkLab Outline

MARS v3.0 - Cisco Security Monitoring,Analysis and Response System

Course Length

4 Days

TE5506_20100304

37


Course Description:

Who Should Attend:

Prerequisites:

Course Outline:

Implementing Cisco IOS Network Security (IINS) v1.0 is a five-day instructor-led course focused on thenecessity of a comprehensive security policy and how it affects the posture of the network. Learners

will be able to perform basic tasks to secure a small branch type office network using Cisco IOS security features availablethrough web-based GUIs (Cisco Router and Security Device Manager [SDM]) and the command-line interface (CLI) on theCisco routers and switches.Implementing Cisco IOS Network Security (IINS) v1.0, in conjunction with its prerequisite, Interconnecting Cisco NetworkingDevices, Part 1 (ICND1) v1.0, will form the recommended training component for this new associate level certification, CCNASecurity. IINS v1.0 provides students with the knowledge and skills necessary to achieve competency in Cisco securitysolutions.

This course is for employees, channel partners/resellers, and customers.

Students must have the skills and knowledge equivalent to those learned in Interconnecting CiscoNetworking Devices Part 1 (ICND1). Completion of ICND2 or CCNAX is recommended.


Develop a comprehensive network security policy to counterthreats against information security.

•Configure routers on the network perimeter with Cisco IOSSoftware security features.

•Configure a Cisco IOS zone-based firewall to perform basicsecurity operations on a network.

•

Configure site-to-site VPNs using Cisco IOS features.•Configure IPS on Cisco network routers.•Configure LAN devices to control access, resist attacks, shieldother network devices and systems, and protect the integrity andconfidentiality of network traffic.

•

Module 1: Introduction to Network Security PrinciplesNetwork Security FundamentalsAttack MethodologiesOperations SecurityCisco Self-Defending NetworksLab 1-1: Embedding a Secret Message Using SteganographyLab 1-2: Scanning a Computer System Using Testing ToolsLab 1-3: Scanning a Network Using Testing Tools

Module 2: Perimeter SecurityAdministrative Access to Cisco RoutersCisco SDMAAA on a Cisco Router Using the Local Database and on Secure ACSSecure Management/ReportingLocking Down the RouterLab 2-1: Securing Administration Access to Cisco RoutersLab 2-2: Configuring AAA on Cisco Routers to Use the Local DatabaseLab 2-3: Configuring AAA on Cisco Routers to Use Cisco Secure ACSLab 2-4: Implementing Secure Management and ReportingLab 2-5: Using Cisco SDM One-Step Lockdown and Security Audit

Module 3: Network Security Using Cisco IOS FirewallsFirewall TechnologiesStatic Packet Filters Using ACLsCisco IOS Zone-Based Policy FirewallLab 3-1: Creating Static Packet Filters Using ACLsLab 3-2: Configuring a Cisco IOS Zone-Based Policy Firewall

Module 4: Site-to-Site VPNsCryptographic ServicesSymmetric EncryptionExamining Cryptographic Hashes and Digital SignaturesAsymmetric Encryption and PKIIPsec FundamentalsSite-to-Site IPsec VPNIPsec on a Site-to-Site VPN Using Cisco SDMLab 4-1: Configuring a Site-to-Site IPsec VPN

Module 5: Network Security Using Cisco IOS IPSIPS TechnologiesCisco IOS IPS Using Cisco SDMLab 5-1: Configuring Cisco IOS IPS

Module 6: LAN, SAN, Voice, and Endpoint Security OverviewEndpoint SecuritySAN Security

Voice SecurityLayer 2 AttacksLab 6-1: Using Cisco Catalyst Switch Security Features

IINS v1.0 - Implementing Cisco IOS Network SecurityCourse Length

5 Days

TE5507_20100311

38


Course Description:

Who Should Attend:

Prerequisites:

Course Outline:

The Deploying Cisco ASA Firewall Features (FIREWALL) 1.0 course is an instructor-led coursepresented by Cisco training partners to their end-user customers. This five-day course aims at

providing network security engineers with the knowledge and skills needed to implement and maintain Cisco ASA adaptivesecurity appliance-based perimeter solutions. Successful graduates will be able to reduce risk to the IT infrastructure andapplications using Cisco ASA adaptive security appliance features, and provide detailed operations support for the Cisco ASAadaptive security appliance.

The primary students for this course are Network Security Engineers (NSEs). Students must have Cisco Certified Network Associate (CCNA) certification, Cisco Certified NetworkAssociate Security (CCNA Security) certification, and working knowledge of the Microsoft Windows

operating system.


Evaluate the basic technology, features, and hardware models of the Cisco ASA adaptive security appliance product line•Implement and maintain basic Cisco ASA adaptive security appliance connectivity and device management plane features•Implement and maintain data plane access control features of the Cisco ASA adaptive security appliance product family•Implement and maintain Cisco ASA adaptive security appliance features that integrate it with the local and global routing andswitching infrastructure

•Implement and maintain Cisco ASA adaptive security appliance virtualization and high availability features•Evaluate Cisco ASA adaptive security appliance SSM modules, their major features, and integrate them with the Cisco ASA adaptivesecurity appliance

•

Module 1: Introduction to the Cisco ASA Adaptive SecurityApplianceIntroducing Cisco ASA Adaptive Security Appliance Technology and FeaturesIntroducing the Cisco ASA Adaptive Security Appliance Family

Module 2: Implementation of Basic Connectivity and DeviceManagementGetting Started with the Cisco ASA Adaptive Security Appliance and Cisco ASDMConfiguring Interfaces and Static RoutingConfiguring Basic Device Management FeaturesConfiguring Management AccessLab 2-1: Configuring Basic ConnectivityLab 2-2: Configuring Management Features

Module 3: Deployment of Cisco ASA Adaptive SecurityAppliance Access Control FeaturesConfiguring Basic Access ControlUsing Cisco ASA Adaptive Security Appliance Modular Policy FrameworkTuning Basic Stateful Inspection FeaturesConfiguring Application Layer PoliciesConfiguring Advanced Access ControlsConfiguring Resource Limits and GuaranteesConfiguring User-Based Policies (Cut-Through Proxy)Lab 3-1: Configuring Basic Access ControlLab 3-2: Tuning Basic Cisco ASA Adaptive Security Appliance Stateful Inspection FeaturesLab 3-3: Configuring Application-Layer PoliciesLab 3-4: Configuring Advanced Access ControlsLab 3-5: Configuring User-Based Policies (Cut-Through Proxy)

Module 4: Deployment of Cisco ASA Adaptive SecurityAppliance Network Integration FeaturesDeploying Network Address TranslationConfiguring Cisco ASA Adaptive Security Appliance Transparent OperationsLab 4-1: Configuring Cisco ASA Adaptive Security Appliance NATLab 4-2: Configuring Transparent Firewall Mode

Module 5: Deployment of Cisco ASA Adaptive SecurityAppliance Virtualization and High Availability FeaturesDeploying Cisco ASA Adaptive Security Appliance Virtualization FeaturesDeploying Cisco ASA Adaptive Security Appliance Redundant InterfacesDeploying Active/Standby High Availability FailoverDeploying Active/Active High-Availability FailoverLab 5-1: Deploying a Cisco ASA Adaptive Security Appliance Active/Standby FailoverLab 5-2: Deploying a Cisco ASA Adaptive Security Appliance Active/Active Failover

Module 6: Integration of Cisco ASA Adaptive Security ApplianceSecurity Service ModulesIntroducing Cisco ASA Adaptive Security Appliance Security Service Modules

Integrating the Cisco ASA Adaptive Security Appliance AIP-SSM and AIP-SSC ModulesIntegrating the Cisco ASA Adaptive Security Appliance CSC-SSM Module

FIREWALL v1.0 - Deploying Cisco ASA Firewall FeaturesCourse Length

5 Days

TE5508_20101206

39


Course Description:

Who Should Attend:

Prerequisites:

Course Outline:

The Securing Networks with Cisco Routers and Switches (SECURE) 1.0 course is an instructor-ledcourse presented by Cisco training partners to their end-user customers. This five-day course aims at

providing network security engineers with the knowledge and skills needed to secure Cisco IOS Software router- and switch-based networks, and provide security services based on Cisco IOS Software. Successful graduates will be able to secure thenetwork environment using existing Cisco IOS Software features, and install and configure components of Cisco IOSSoftware. Components include the Zone-Based Policy Firewall, Cisco IOS Intrusion Prevention System (IPS), user-basedfirewall, and secure tunnels using IP Security (IPsec) virtual private network (VPN) technology including public keyinfrastructure (PKI). Components also include virtual tunnel interface/dynamic virtual tunnel interface (VTI/DVTI), GroupEncrypted Transport VPN (GET VPN), Dynamic Multipoint Virtual Private Network (DMVPN), Secure Sockets Layer (SSL)VPN, and advanced switch security features. The course focuses on the implementation and troubleshooting aspects of thelifecycle services approach, adding some elements of the design phase as well.

The primary students for this course are Network Security Engineers (NSEs). Students must have Cisco Certified Network Associate (CCNA) certification, Cisco Certified NetworkAssociate Security (CCNA Security) certification, and working knowledge of the Microsoft Windows

operating system.


Implement and maintain Cisco IOS Software infrastructure protection controls in a Cisco router- and switch-based networkinfrastructure

•Implement and maintain Cisco IOS Software threat control and containment technologies in a Cisco router-based perimeterinfrastructure

•Implement and maintain Cisco IOS Software VPN technologies in a Cisco router-based WAN•Implement and maintain Cisco IOS Software remote access VPN technologies in a Cisco router-based remote access solution•

Module 1: Deploying Cisco IOS Software Network FoundationProtectionDeploying Network Foundation Protection ControlsDeploying Advanced Switched Data Plane Security ControlsImplementing Cisco Identity-Based Network ServicesDeploying Basic 802.1X FeaturesDeploying Advanced Routed Data Plane Security ControlsDeploying Advanced Control Plane Security ControlsDeploying Advanced Management Plane Security ControlsLab 1-1: Configuring Advanced Switched Data Plane Security ControlsLab 1-2: Configuring Advanced Infrastructure Security Controls

Module 2: Deploying Cisco IOS Software Threat Control andContainmentDeploying Cisco IOS Software Network Address TranslationDeploying Basic Zone-Based Policy FirewallsDeploying Advanced Zone-Based Policy FirewallsDeploying Cisco IOS Software IPSLab 2-1: Configuring Basic Zone-Based Policy Firewall FeaturesLab 2-2: Configuring Advanced Zone-Based Policy Firewall FeaturesLab 2-3: Configuring Cisco IOS Software IPS

Module 3: Deploying Cisco IOS Software Site-to-SiteTransmission SecuritySite-to-Site VPN Architectures and TechnologiesDeploying VTI-Based Site-to-Site IPsec VPNsDeploying Scalable Authentication in Site-to-Site IPsec VPNsDeploying DMVPNsDeploying High Availability in Tunnel-Based IPsec VPNsDeploying GET VPNLab 3-1: Configuring a PKI-Enabled Site-to-Site IPsec VPNLab 3-2: Configuring Cisco IOS Software DMVPN SpokesLab 3-3: Configuring GET VPN Group Members

Module 4: Deploying Secure Remote Access with Cisco IOSSoftwareRemote Access VPN Architectures and TechnologiesDeploying Remote Access Solutions Using SSL VPNDeploying Remote Access Solutions Using Cisco Easy VPNLab 4-1: Configuring a Cisco IOS Software SSL VPN GatewayLab 4-2: Configuring Cisco Easy VPN

SECURE v1.0 - Securing Networks with CiscoRouters and Switches

Course Length

5 Days

TE5509_20101206

40


Course Description:

Who Should Attend:

Prerequisites:

Course Outline:

The Deploying Cisco ASA VPN Solutions (VPN) 1.0 course is an instructor-led course that is presentedby Cisco Learning Partners to their end-user customers. This five-day course aims at choosing,

configuring, and troubleshooting the majority of Cisco ASA adaptive security appliance remote access and site-to-site VPNfeatures to reduce risk to IT infrastructure and its applications.

The primary students for this course are Network security engineers. The knowledge and skills that a learner must have before attending this course include Cisco CCNA®certification, Cisco CCNA Security certification, familiarity with networking and security terms and

concepts, and working knowledge of the Microsoft Windows operating system.


Evaluate the Cisco ASA adaptive security appliance VPN subsystem•Deploy Cisco ASA adaptive security appliance IPsec VPN solutions•Deploy Cisco ASA adaptive security appliance Cisco AnyConnect remote access VPN solutions•Deploy Cisco ASA adaptive security appliance clientless remote access VPN solutions•Deploy advanced Cisco ASA adaptive security appliance VPN solutions•

Module 1: Evaluation of the Cisco ASA Adaptive SecurityAppliance VPN SubsystemEvaluating the Cisco ASA Adaptive Security Appliance Software ArchitectureEvaluating the Cisco ASA Adaptive Security Appliance VPN Subsystem ArchitectureApplying Common Cisco ASA Adaptive Security Appliance Remote Access VPN

Configuration Concepts

Module 2: Deployment of Cisco ASA Adaptive SecurityAppliance IPsec VPN SolutionsDeploying Basic Site-to-Site IPsec VPNsDeploying Certificate Authentication in Site-to-Site IPsec VPNsDeploying the Cisco VPN ClientDeploying Basic Cisco Easy VPN SolutionsDeploying Advanced Authentication in Cisco Easy VPN SolutionsDeploying the Cisco ASA 5505 Adaptive Security Appliance as Cisco Easy VPN RemoteLab 2-1: Deploying a Basic Cisco ASA Adaptive Security Appliance IPsec Site-to-Site VPNLab 2-2: Deploying a Certificate-Based Cisco ASA Adaptive Security Appliance IPsec Site-to-

Site VPNLab 2-3: Deploying Basic Cisco Easy VPNLab 2-4: Deploying Advanced Cisco Easy VPN Server with Certificate-Based AuthenticationLab 2-5: Deploying the Cisco ASA 5505 Adaptive Security Appliance as a Cisco Easy VPN

Remote

Module 3: Deployment of Cisco ASA Adaptive SecurityAppliance Cisco AnyConnect Remote Access VPN SolutionsDeploying a Basic Cisco AnyConnect Full Tunnel SSL VPN SolutionDeploying Advanced Cisco AnyConnect VPN ClientDeploying Advanced Authentication in Cisco AnyConnect Full Tunnel SSL VPNsLab 3-1: Configuring a Basic Cisco AnyConnect Full Tunnel SSL VPN Using Local Password

AuthenticationLab 3-2: Deploying the Cisco AnyConnect Client with Centralized ManagementLab 3-3: Configuring a Basic Cisco AnyConnect Full Tunnel SSL VPN Using the Local CA

Module 4: Deployment of Cisco ASA Adaptive SecurityAppliance Clientless Remote Access VPN SolutionsDeploying a Basic Clientless VPN SolutionDeploying Advanced Application Access for Clientless SSL VPNDeploying Advanced Authentication and SSO in a Clientless SSL VPNCustomizing the Clientless SSL VPN User Interface and PortalLab 4-1: Configuring Basic Clientless VPN Access on the Cisco ASA Adaptive Security

ApplianceLab 4-2: Configuring Advanced Application Access in Clientless SSL VPNsLab 4-3: Customizing the SSL VPN Portal on the Cisco ASA Adaptive Security Appliance

Module 5: Deployment of Advanced Cisco ASA AdaptiveSecurity Appliance VPN SolutionsDeploying VPN Authorization, Access Control, and AccountingDeploying Cisco Secure Desktop in SSL VPNsDeploying Dynamic Access PoliciesDeploying High Availability and High Performance in SSL and IPsec VPNsLab 5-1: Deploying SSL VPN Access Policies and Authorization ParametersLab 5-2: Deploying Cisco Secure Desktop and DAP in SSL VPNsLab 5-3: Configuring a Load-Balancing SSL VPN Cluster

VPN 1.0 - Deploying Cisco ASA VPN SolutionsCourse Length

5 Days

TE5510_20101208

41

Training Etc Cisco

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