Training - Community · Te Tai Tokerau PHO P a g e 77 Version 1 Equity Resource Toolkit Author: HR...

Training

Change Planning & Resources for Equity Management – Developed by NDHB Liane Penny / Te Tai Tokerau PHO – Hemaima Tait / Manaia PHO – Ngaire Rae

• NDHB Change Planning for Equity Management presentation:

• NHH Components of Care

• National HCH Standards

• Current state equity analysis

• Resources

• Practical Change Ideas

• Resources for Equity Management

Receptionist Training – Equity in Child Health Care – Slides developed by Ngaire Rae / delivered by Ngaire and Hemaima

• Valuing the Vital Role of Receptionists presentation

• The role of the receptionist in supporting tamariki and whanau friendly health care

• The complex role of the receptionist – juggling priorities

• Te Hononga – receptionists as facilitators of connections

• Empathy

• Dealing with difficult / challenging situations

• Valuing receptionists

Cultural Engagement • Specific training has been developed and delivered by Hone Hurihanganui in line with NDHB cultural development training

Te Tai Tokerau PHO P a g e 67

Version 1 Equity Resource Toolkit Author: HR Tait

Update due: July 2020

NDHB CHANGE PLANNING FOR EQUITY MANAGEMENT




RESOURCES FOR EQUITY MANAGEMENT

Below is a brief list of resources/information around equity management:

Growing up Maori in NZ: My daily experience of racism at school, playing rugby, at university and at

the shops - Anonymous: http://www.thatsus.co.nz/my-daily-experience-of-racism

Justine Bieber – SORRY [Parody] – Auckland Law Review:

https://www.youtube.com/watch?v=jpEzMKIO9UQ

What is Privilege? Daysha Edewi: https://www.buzzfeed.com/dayshavedewi/what-is-

privilege?utm_term=.sx2era5xK7#.uk86GLqA7z

A short comic gives the simplest, most perfect explanation of privilege I’ve ever seen. Laura Willard:

http://www.upworthy.com/a-short-comic-gives-the-simplest-most-perfect-explanation-of-privilege-

ive-ever-seen

Explaining white privilege to a broke white person…. Gina Crosley-Corcoran:

http://occupywallstreet.net/story/explaining-white-privilege-broke-white-person

Media rhetoric ‘reinforces racist attitudes’. Mohamed Hassan and Tom Furley:

http://www.radionz.co.nz/news/national/303635/media-rhetoric-'reinforces-racist-attitudes'

NZ Health system ignores Māori tikanga – study. Laura Bootham:

http://www.radionz.co.nz/news/te-manu-korihi/303097/nz-health-system-ignores-maori-tikanga-

study

Allegories on race and racism. Camara Jones: https://www.youtube.com/watch?v=GNhcY6fTyBM

White Privilege: Unpacking the Invisible Knapsack. Peggy McIntosh:

https://www.deanza.edu/faculty/lewisjulie/White%20Priviledge%20Unpacking%20the%20Invisible%

20Knapsack.pdf

What is privilege and cultural appropriation? and why is it so difficult to talk about? Dr. Ruth De

Souza: http://www.ruthdesouza.com/2016/02/13/privilege-and-cultural-appropriation/

Pākehā let off by police twice as often as Māori. Mohamed Hassan:

http://www.radionz.co.nz/news/national/313297/pakeha-let-off-by-police-twice-as-often-as-maori

http://scanmail.trustwave.com/?c=7264&d=sqz-1xPwbF4EBxP4oUpzMQJ0haRJKxHO4EbiVLtOww&u=http%3a%2f%2fwww%2ethatsus%2eco%2enz%2fmy-daily-experience-of-racism

http://scanmail.trustwave.com/?c=7264&d=sqz-1xPwbF4EBxP4oUpzMQJ0haRJKxHO4BWxUbxFxg&u=https%3a%2f%2fwww%2eyoutube%2ecom%2fwatch%3fv%3djpEzMKIO9UQ

http://scanmail.trustwave.com/?c=7264&d=sqz-1xPwbF4EBxP4oUpzMQJ0haRJKxHO4EyyBOgVlw&u=https%3a%2f%2fwww%2ebuzzfeed%2ecom%2fdayshavedewi%2fwhat-is-privilege%3futm%5fterm%3d%2esx2era5xK7%23%2euk86GLqA7z

http://scanmail.trustwave.com/?c=7264&d=sqz-1xPwbF4EBxP4oUpzMQJ0haRJKxHO4EyyBOgVlw&u=https%3a%2f%2fwww%2ebuzzfeed%2ecom%2fdayshavedewi%2fwhat-is-privilege%3futm%5fterm%3d%2esx2era5xK7%23%2euk86GLqA7z

http://scanmail.trustwave.com/?c=7264&d=sqz-1xPwbF4EBxP4oUpzMQJ0haRJKxHO4EDiVulAwA&u=http%3a%2f%2fwww%2eupworthy%2ecom%2fa-short-comic-gives-the-simplest-most-perfect-explanation-of-privilege-ive-ever-seen

http://scanmail.trustwave.com/?c=7264&d=sqz-1xPwbF4EBxP4oUpzMQJ0haRJKxHO4EDiVulAwA&u=http%3a%2f%2fwww%2eupworthy%2ecom%2fa-short-comic-gives-the-simplest-most-perfect-explanation-of-privilege-ive-ever-seen

http://scanmail.trustwave.com/?c=7264&d=sqz-1xPwbF4EBxP4oUpzMQJ0haRJKxHO4EG9BuhGyQ&u=http%3a%2f%2foccupywallstreet%2enet%2fstory%2fexplaining-white-privilege-broke-white-person

http://www.radionz.co.nz/news/national/303635/media-rhetoric-'reinforces-racist-attitudes

http://scanmail.trustwave.com/?c=7264&d=sqz-1xPwbF4EBxP4oUpzMQJ0haRJKxHO4EG0U-gUyQ&u=http%3a%2f%2fwww%2eradionz%2eco%2enz%2fnews%2fte-manu-korihi%2f303097%2fnz-health-system-ignores-maori-tikanga-study

http://scanmail.trustwave.com/?c=7264&d=sqz-1xPwbF4EBxP4oUpzMQJ0haRJKxHO4EG0U-gUyQ&u=http%3a%2f%2fwww%2eradionz%2eco%2enz%2fnews%2fte-manu-korihi%2f303097%2fnz-health-system-ignores-maori-tikanga-study

http://scanmail.trustwave.com/?c=7264&d=sqz-1xPwbF4EBxP4oUpzMQJ0haRJKxHO4EG1VuETxw&u=https%3a%2f%2fwww%2eyoutube%2ecom%2fwatch%3fv%3dGNhcY6fTyBM

http://scanmail.trustwave.com/?c=7264&d=sqz-1xPwbF4EBxP4oUpzMQJ0haRJKxHO4Be0W74Xxg&u=https%3a%2f%2fwww%2edeanza%2eedu%2ffaculty%2flewisjulie%2fWhite%20Priviledge%20Unpacking%20the%20Invisible%20Knapsack%2epdf

http://scanmail.trustwave.com/?c=7264&d=sqz-1xPwbF4EBxP4oUpzMQJ0haRJKxHO4Be0W74Xxg&u=https%3a%2f%2fwww%2edeanza%2eedu%2ffaculty%2flewisjulie%2fWhite%20Priviledge%20Unpacking%20the%20Invisible%20Knapsack%2epdf

http://scanmail.trustwave.com/?c=7264&d=sqz-1xPwbF4EBxP4oUpzMQJ0haRJKxHO4EawUu9Ckw&u=http%3a%2f%2fwww%2eruthdesouza%2ecom%2f2016%2f02%2f13%2fprivilege-and-cultural-appropriation%2f

http://scanmail.trustwave.com/?c=7264&d=x63-19DeKO_4AUwN8pr_fE7ffhdX2_mkiukR1R0JHg&u=http%3a%2f%2fwww%2eradionz%2eco%2enz%2fnews%2fnational%2f313297%2fpakeha-let-off-by-police-twice-as-often-as-maori




RECEPTIONIST TRAINING – EQUITY IN CHILD HEALTH CARE

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