TRAINING AND DEVELOPMENT REJUVENATED BY CICMQ · become one of the largest flour, rice, spice,...

1
The recognised standard in credit management www.cicm.com May 2015 WESTMILL FOODS JOINS CICMQ’S LEADING COMPANIES AIMIA FOODS JOIN THREE TIME CICMQ ELITE WESTMILL Foods, sister company to AB Agri and established in 1988, has grown to become one of the largest flour, rice, spice, sauce, edible oil, and noodle suppliers to the UK and European ethnic wholesaler market. Despite the large outreach of this division of Associated British Foods, the company’s credit control department consists of just seven people. The team, led by Credit Manager, Dave Shah, works very differently to that of its sister companies with simple procedures typical of smaller manufacturing and AIMIA Foods’ successful application to become third-time CICMQ accredited ensures it join an elite group of companies with sustained success. Sharon Adams, Credit Manager at engineering type organisations; more manual work, more paper and no company intranet. But what the department lacks in sophistication, they make up for in results; since their CICMQ process began in March 2014, employees have successfully developed their Roadmap, improved reporting and the credit policy and ensured that the collections policies were consistently applied, causing the Direct Debit penetration to double and making them an ideal candidate for the accreditation. Aimia Foods, has been a strong advocate of CICMQ since its implementation in 2010: “It is very important to me that I can successfully demonstrate how much the team have evolved and developed since Dave Shah, Credit Manager at Westmill Foods says the accreditation has given them a sense of pride and advantage over their competition: “It proves we have a good working financial structure with documented policies and a clear vision of our future as a company. The process has helped us get our house in order, implementing policies and distributing them through the company. By collaborating with other departments we can better understand our policies and the way forward.” our first accreditation. “We are all proud to have achieved further accreditation, and look forward to more challenges ahead; complacency and mediocrity do not have a place in our team.” TRAINING AND DEVELOPMENT REJUVENATED BY CICMQ MARSHALLS Group PLC, the UK’s leading manufacturer of superior natural stone and innovative concrete hard landscaping products, is the latest company to achieve triple CICMQ accreditation. Andrew Woodhead, Credit Manager at Marshalls, runs a 24-strong team with 354-collective years experience at Marshalls, and feels displaying the CICMQ logo ensures customers realise their positive reputation: “Furthermore, I have the peace of mind we are continuing to improve; while the team have a sense of belonging, enabling us to reignite the training and development programme we had in place prior to the recession.”

Transcript of TRAINING AND DEVELOPMENT REJUVENATED BY CICMQ · become one of the largest flour, rice, spice,...

Page 1: TRAINING AND DEVELOPMENT REJUVENATED BY CICMQ · become one of the largest flour, rice, spice, sauce, edible oil, and noodle suppliers to the UK and European ethnic wholesaler market.

The recognised standard in credit management www.cicm.com May 2015

WESTMILL FOODS JOINS CICMQ’S LEADING COMPANIES

AIMIA FOODS JOIN THREE TIME CICMQ ELITE

WESTMILL Foods, sister company to AB Agri and established in 1988, has grown to become one of the largest flour, rice, spice, sauce, edible oil, and noodle suppliers to the UK and European ethnic wholesaler market. Despite the large outreach of this division of Associated British Foods, the company’s credit control department consists of just seven people.

The team, led by Credit Manager, Dave Shah, works very differently to that of its sister companies with simple procedures typical of smaller manufacturing and

AIMIA Foods’ successful application to become third-time CICMQ accredited ensures it join an elite group of companies with sustained success.

Sharon Adams, Credit Manager at

engineering type organisations; more manual work, more paper and no company intranet. But what the department lacks in sophistication, they make up for in results; since their CICMQ process began in March 2014, employees have successfully developed their Roadmap, improved reporting and the credit policy and ensured that the collections policies were consistently applied, causing the Direct Debit penetration to double and making them an ideal candidate for the accreditation.

Aimia Foods, has been a strong advocate of CICMQ since its implementation in 2010: “It is very important to me that I can successfully demonstrate how much the team have evolved and developed since

Dave Shah, Credit Manager at Westmill Foods says the accreditation has given them a sense of pride and advantage over their competition: “It proves we have a good working financial structure with documented policies and a clear vision of our future as a company. The process has helped us get our house in order, implementing policies and distributing them through the company. By collaborating with other departments we can better understand our policies and the way forward.”

our first accreditation. “We are all proud to have achieved further accreditation, and look forward to more challenges ahead; complacency and mediocrity do not have a place in our team.”

TRAINING AND DEVELOPMENT REJUVENATED BY CICMQMARSHALLS Group PLC, the UK’s leading manufacturer of superior natural stone and innovative concrete hard landscaping products, is the latest company to achieve triple CICMQ accreditation.

Andrew Woodhead, Credit Manager at Marshalls, runs a 24-strong team with 354-collective years experience at Marshalls, and feels displaying the CICMQ logo ensures customers realise their positive reputation:

“Furthermore, I have the peace of mind we are continuing to improve; while the team have a sense of belonging, enabling us to reignite the training and development programme we had in place prior to the recession.”