Training and Consulting - Festo Didactic...Training and Consulting Manager Tel: 01-2075591 Mobile:...

Training and Consulting

Range of courses

www.festo.ie

Technology, Organisation,

People.

The perfect interplay of these

main factors is essential in order

to successfully put knowledge

into practice at a company.

These factors lay the founda-

tions for top performance and

financial success.

The Festo Competence Model

combines social, logistical

and technical skills to form a

success-oriented model for

initial and further training.

Festo training provides a unique

Blended Learning experience

incorporating the perfect

balance of Teaching, Hands-On,

Multimedia and E-Learning.

Content

Course Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Organisation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

People . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Learning Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

General Booking Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Seminar Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

4

Sustainable commitment to people and technology

“Ideas are only as good as

their practical and successful

implementation.”

Dr. Kurt Stoll

In the case of training activities,

this means that training must be

tailored closely to your require-

ments in order to ensure suc-

cessful implementation.

The basis for this is professional

consultancy and precise deter-

mination of your requirements.

This has been the principle

behind the development of our

new range of training and con-

sultancy services, which com-

prise everything from an analy-

sis of training needs through

to public seminars and in-house

training programmes, offering

the right solution for every

need.

In view of the ever-increasing

competitive pressure faced by

companies today, lean produc-

tion systems, reduced downtime

and increased machine availabil-

ity are vital prerequisites for

long-term success. This success

can be achieved only if improve-

ments in production and admin-

istration are codified into stan-

dards at regular intervals and

further improved.

For this purpose, companies

need staff who are able to

recognise potential for optimi-

sation in a timely fashion, no

matter whether this relates to

communication, organisation

or technology.

As an experienced and strong

partner, we can help you to pre-

pare your staff and your com-

pany to meet these challenges

of the future.

Festo Didactic is Ireland’s most

innovative automation training

company and uses the latest

technology and blended learn-

ing methods to train Engineers,

Technicians and Operators from

all branches of industry. Festo

has nearly 40 years experience

in providing practical, hands on

training covering a wide range

of automation technologies.

This catalogue describes our

range of training and consulting

services. You will also find an

overview on page 16 – 17 which

shows the target groups to

which our services relate. This

will help you to select the right

courses for your staff.

We would be delighted to be

allowed to offer you support in

dealing with the challenges fac-

ing your business and hope that

this catalogue will be the first

step towards successful train-

ing.

5

Festo Ireland – an independent

Festo Company since 1990

Since its foundation in 1990 as

an independent Festo company,

Festo Ireland has been supply-

ing the manufacturing industry

with components, systems and

training solutions, incorporating

pneumatic electronics and sen-

sorics.

Festo Ireland’s aim is to become

market leader in Ireland

through:

• Technical competence

• Quality systems

• Efficiency

• Team spirit

• Total reliability

Festo Ireland has installed a

quality management system

according to BS (EN/ISO

9002/1994) to realise these

aspirations.

Please contact a member of the

Festo Training and Consulting

Team, details below, for answers

to any questions that you may

have or to discuss your specific

training requirements:

Sonja Ferguson


Manager

Tel: 01-2075591

Mobile: 00447590043250

[email protected]

Pat Hayes


Business Development

Specialist

Mobile: 0862-569109

Damian Gray

BSc, MSc

Technical Training

Instructor and Consultant

Tel: 01-2075569

Mobile: 0872–485811

[email protected]

Meet the Festo Ireland Training and Consulting Team

Festo Didactic

Training Philosophy

At the start of the 21St century

we are now firmly in the infor-

mation age. Knowledge, lifelong

learning and education are the

key themes of this century. In its

40 year history, Festo Didactic

has been dedicated to develop-

ing leading solutions that result

in more successful training

across the entire spectrum of

automation.

Demand for training will con-

tinue to grow expotentially. That

is why at Festo Didactic we have

made it our goal to make learn-

ing even more efficient.

The most valuable asset any

company has is its people. They

are the driving force behind its

success and the key to its

future. But if these people lack

essential knowledge and

competencies, their value –

and the company's strength –

is seriously diminished.

The rate of development within

automation technologies is now

faster than ever before. For the

industrial end user, such devel-

opments will offer new techno-

logies to be integrated into the

automation process. Equally,

such new technologies will ren-

der certain existing technologies

and practices obsolete.

For your company to remain

competitive, it will need to keep

abreast of developments in

technology in order to exploit

the benefits offered by new

technology. Investment in new

technology on your factory floor

will be seriously undermined

without the corresponding

investment in the technical

awareness of your personnel.

Such awareness comes from

education.

Investing in the correct training

now will give your business the

leading edge it needs to com-

pete in today's market place.

By raising the level of technical

understanding you are empow-

ering your people to play a more

important and active role.

Your company's success can be

ensured through increased effi-

ciency and reduced downtime.

Festo Didactic is Ireland’s most

innovative automation training

company and uses the latest

technology and blended learn-

ing methods to train Engineers,

Technicians and Operators from

all branches of industry.

Festo has 40 years experience

in providing practical, hands on

training covering a wide range

of automation technologies.

Innovation and productivity begins with

training and consulting

6

7

Festo – Supporting Excellence

in Irish Manufacturing Industry

Manufacturing knowledge

Festo is a global engineering

and manufacturing company as

well as a training and consulting

organisation. We operate within

the same economic sector as

our clients and have experience

of the challenges and opportuni-

ties that exist giving us a level

of understanding not normally

available through training and

consulting companies.

Enabling clients

Our aim is to enable clients to

move from ‘help’ to ‘self help’.

We seek to involve the client as

much as possible, so they are

enabled to repeat or multiply

the positive impact of our

involvement without relying on

specialist external support.

Support in three dimensions

Festo Didactic offers a wide

scope of training services in:

• Technology:

helping clients develop the

technical capabilities of their

company and people resulting

in greater effectiveness and

innovation

• Organisation:

supporting the continuous

improvement of clients’ core

processes leading to

improved efficiency

• People:

assisting the development of

communication and manage-

ment skills, increasing the

capability and commitment of

clients’ greatest asset – their

people

The Unique Value of Festo Training and Consulting

8

Open Courses, workshops,

Blended Learning

Festo can tailor the level of

training offered depending on

the desired training outcomes

as well as present competence

level of the trainees.

Extensive range of Open

Courses

As a technology company, Festo

Ireland offers affordable compe-

tency training in many fields of

automation – focusing on indi-

vidual technologies, mecha-

tronic systems or processes as

required.

In addition, Festo offers a range

of seminars in the fields of Orga-

nisational Improvement as well

as Personnel Development.

All Festo technology courses

feature a strong emphasis on

the practical application of the

chosen Technology. Courses typ-

ically cover the underpinning

theoretical knowledge, system

design, system building, evalua-

tion of system performance,

faultfinding, maintenance, docu-

mentation and safety. Please

refer to Pages 16 – 17 to see the

list of training programmes

offered and target groups.

Total Commitment

to Excellence

As the world’s leading training

organistaion for automation

technology training, there is one

thing that you can always be

sure to get from Festo Didactic:

a total commitment to Excell-

ence.

The blended learning metho-

dology employed in our training

programmes, the quality of our

training products and multime-

dia coupled with the constant

influence of our parent company

Festo on industrial automation

trends, gives you confidence

that you are buying the very

best training which ist con-

stantly being updated and sup-

ported by highly effective learn-

ing systems equipment and

materials.

Convenient Locations

for Training

Festo is flexible when it comes

to course location training may

take place in your workplace,

in a local hotel or in one of our

dedicated Festo Automation

Training Centres.

Different Levels of Training

for Different Needs

Festo can help you identify what

level of training is required for

each person to successfully

and efficiently perform his or

her role. Festo may then tailor

the level of training offered

depending on the difference

between the defined training

outcomes and the present com-

petence level of your trainees.

A hands-on approach to learning

Features of Festo Training

9

Festo Ireland – Your Partner

for Customised training –

Our Training Roadmap Process

explained

In addition to providing stan-

dard courses, Festo can work

with you as your training part-

ner to help you identify deficits

in the skills and competendies

required of your personnel and

develop customised training

solutions to bridge this shortfall

ensuring you achieve your

strategic training targets. Our

training process is based on the

Human Resources Competen-

cies approach required in the

new ISO 9000 standard.

Competencies are the skills and

knowledge of individuals.

Expressing training outcomes as

competencies ensures that only

relevant and measurable aims

are addressed. In customised

taining the agreed training aims

are the result of a careful evalu-

ation that examines the gap

between existing and required

competencies.

In order for a company to fulfil

it’s goals, it must have staff who

between them, have the skills

and knowledge to achieve those

goals.

The new ISO 9000 standard

recognises this and requires

that companies measure and

address their competencies

deficit. In a manufacturing con-

text, much of these skills and

competencies are included in

our range of seminares between

standard seminars and custom-

ised seminars.

Festo Training Roadmap is a

program designed to convert

your skills requirement into your

skills base. It will address your

short, medium and long term

issues such as productivity, cost

elimination, quality, safety and

innovation. If you require, it will

include assessments and deliv-

ery of production related goals.

Festo Training Roadmap begins

with a Training Needs Asses-

ment onsite at your plant (refer

to pages 20 – 21). This helps us

to provide the best suited train-

ing for your individual plant.

Next, together with you, we

identify your staff competencies

with respect to the competen-

cies required for your company

to optimise performance and

help meet its perceived chal-

lenges.

We will then present a training

programme aimed at bridging

the gap between your current

competence level and the level

your require.

Festo Training Roadmap ends

with a post training review,

(refer to pages 22 – 23) to en-

sure that the highest possible

return on your training invest-

ment is achieved both for the

participants and for your orga-

nisation.

Festo Training Roadmap


10

Festo Ireland – Your Partner

for Customised training –

Our Training Roadmap Process

explained

Berina Ward,

HR Team Leader,

Braun Oral-B Ireland Limited

• “Festo offers exemplary

service end to end ...

• Extensive initial preparation,

working closely with relevant

managers to extablish clear

and unambiguous taining

needs ...

• Trainers highly competent and

well respected ...

• Follow up test results and

feedback on trainees very

comprehensive ...

• Feedback from trainers:

not just on metrics but also

includes feedback on attitude,

application etc observed

during training sessions ...

• Overall very professional

approach to training ...“

Kieran Conway,

Training Manager,

Procter & Gamble Ireland

“I have discussed your new

initiative of E-Teaching with the

maintenance managers here

and we are excited about the

possibilities of expanding this

out into an up skilling program

for our semi-skilled technical

group. We can see the benefits

in the flexibility and how it

would suit our process with

regards to working hours and

shifts.

This style of presentation would

greatly reduce our drain on

resources that we experience

whenever we try to deliver this

type of training to a large group.

More often than not in order to

get the best economic value

from training we try to accom-

modate as many as possible

(within the bounds of lecturer

student ratio) on to the course

which means bringing people

in from off shifts for a week to

attend.

Being a lean organisation this

puts considerable drain on the

resources to cover the daily

activities while training is being

done. Your new system will min-

imise that, and eliminate one of

the barriers to training; releas-

ing the people for the training.”

What our clients say

11

TPM

Total Productive Maintenance

Making the best possible use of

production plants: we jointly

track the progression of a prod-

uct through your company, with

the ongoing goal of keeping the

procedure efficient and avoiding

wastefulness. For this process,

experienced consultants employ

methods and tools that are the

best of their kind worldwide and

used by Festo.

TPM methodology drastically

improves the overall effective-

ness of existing systems by

means of integral approaches

and the involvement of all

employees.

Principles

• Usage of sturdy, tried-and-

tested processes

• Complete elimination of errors

and malfunctions

• Identification and resolution

of the true causes of problems

• Optimisation of all process

factors

• Close communication with

machine operators

• Cleanliness, order, discipline

and standardisation as the

basis for quality

Benefits and results

• Improvement in the

qualification of all employees

• Increase in machine efficiency

by up to 40%

• Reduction in errors and rejects

by up to 90%

• Reduction in unexpected

machine downtime

by up to 90%

• Practically no accidents

Format: workshop and project

in the company.

Adding value

Consulting

12

Multimedia learning

with maximum success

Blended Learning, also known

as ”Edutainment” within the

Festo world, means multimedia

learning with maximum success!

Customised to your specific

needs and training aims, Festo

Didactic training programmes

incorporate the optimum multi-

media mix for fast learning and

lasting retention. Equally, effi-

cient learning means beeing

able to put newly acquired

knowledge and skills into prac-

tice. In order to achieve real

competence, hands on training

is vital.

In order to fulfill these require-

ments, all Festo training pro-

grammes are supported with a

continously developing set of

equipment and media inte-

grated, to form a Total Learning

System.

Festo combines equipment sets

and applications developed for

activity focused practical train-

ing with harmonised learning

media and E-learning packages

to create the Total Learning

System. All practical equipment

features real industrial compo-

nents from Festo and from other

leading suppliers ensuring that

skills acquired in the classroom

transfer reatily into the work-

place.

The blended learning methods

may be described as follows:

Instruction

Whereby the Festo trainer as the

subject matter expertly delivers

the theoretical subject matter

face to face in front of the class-

room. Typically this includes

Q and A sessions as well as

discussion and review sessions

throughout the course.

Practical demonstrations

To reinforce understanding of

the underpinning theory.

Learning By Doing –

Practical Exercises Using Real

Industrial Components

All Festo training courses are

designed to develop real hands-

on practical skills and under-

standing and therefore typically

feature an approximate 50/50

breakdown of theory to practical

work. When working on the

practical elements of a given

course, students may be re-

quired to design, build, evaluate

performance, test, modify or

fault find on test circuits or sys-

tems built with real industrial

components and derived from

real industrial applications. This

ensures an efficient transfer of

practical skills acquired in the

training room into the work-

place.

Blended Learning


13

Live, Flexible eTraining and

eCoaching from Festo

By utilising the latest develop-

ments in audio visual and com-

munications technology,

trainees may actively participate

in Festo seminars or short dura-

tion coaching sessions, as part

of larger overall training pro-

grammes, without leaving their

own workplace.

Festo can work with you to

determine which form of flexible

etraining or ecoaching will bring

about the best results for you

and your organisation.

See what our customers say –

Page 10.

Benefits of eTraining and

eCoaching

For the participant:

• Each eTraining session is a

live real-time interactive event

hosted and managed by a

professional Festo instructor

• Each session will be carefully

designed to incorporate the

perfect blending learning mix

to ensure a stimulating and

rewarding experience for all

participants with maximum

content retention

• Live 2-way interaction, dis-

cussion, questions and ans-

wers and feedback between

instructor and participants –

just as would occur in a real

classroom

• Students will be guided

through the relevant course

literature in the same way as

they would be in a formal

classroom environment

• Real Time Interaction – during

each session, students may

quiz or question the instructor

or seek further clarification

and get that clarification

immediately with appropriate

support media

• Students are guided through

small – easily digested chunks

of knowledge and information

in each session

• Each interactive session may

be recorded for student

access and playback after the

session – thus providing an

invaluable reference tool

that is unique to the specific

session attended

• Learning is carefully managed;

completion of one web con-

ference, including homework,

must occur before progression

to the next session.

• Instructor as Coach –

participants will have access

to their dedicated instructor

for ongoing support via

e-mail, VOIP, telephone etc

For the company:

• Travel and Accommodation

costs significantly reduced or

even eliminated altogether

• Immediate return to work is

possible directly after session

• Greater flexibility with regard

to scheduling of training

• Quality of training is

undiminished

• Extensive range of practical

training modules available for

immediate delivery via Festo

eTraining (see pages 20 – 21)

• eTraining and eCoaching

methods are equally applica-

ble to pre training evaluations

as well as testing and post

training feedback

Requirements:

All that is required by each e-

participant is an e-mail-address

and access to a Windows based

PC with internet access rights as

well as a headset or microphone

and speakers.

Distance Learning


14

Engineers Ireland – CPD

Registered Training Provider

In December 2005, Festo Ireland

Ltd was successfully audited

to become a CPD Accredited

company under the Engineers

Ireland Continuing Professional

Development (CPD) Accredi-

tation scheme, designed to sup-

port lifelong learning, by stimu-

lating and recognising good

organisational practice in the

areas of professional develop-

ment for engineers and techni-

cal staff.

Festo Ireland Ltd is also an

Engineers Ireland Registered

Training provider on the basis

that they meet the criteria of

adequate quality assurance pro-

cedures which ensure that

courses and events are well

managed and consistently well

presented.

Festo Internationally

Recognised Certification

All candidates successfully

completing training programmes

with Festo will be eligible for a

Festo certificate in the appropri-

ate discipline.

Assessment and Certification

System

Many Festo Didactic courses are

in addition approved by City &

Guilds of London Institute.

For example, upon completion

of the C&G approved course

EP2111-Introduction to Electro-

pneumatics, delegates will be

eligible for the following certifi-

cation:

1. Festo Certificate –

Award Title “Introduction to

Electropneumatics”

2. City & Guilds in conjunction

with Festo Didactic

(Joint certification unique to

this course).

Award Title – “Introduction to

Electropneumatics”,

Ref No 2288.

Furthermore, Festo is working

towards offering modules with

FETAC accreditation.

Festo Sponsors Mechatronics

Competition at WorldSkills

Festo provides the training rigs

for the event, which allow manu-

facturing automation stations of

varying complexity to be built.

Festo is also a global sponsor

of the WorldSkills organisation –

the-not-for-profit body that pro-

motes higher standards in voca-

tional education and training.

Approvals and Accreditations

15

MoFit1 and MoFit2 –

Mechatronics technician

MoFit stands for a ”Model for

Flexible, Industrial Training” and

is a project whose goal is to

develop and establish ”Mecha-

tronics” courses and syllabi

leading to standardised, recog-

nised qualifications in mecha-

tronics throughout Europe.

The MoFit project is promoted

by FAS and involves pan Euro-

pean partner organisations.

As a partner in MoFit1, Festo

brought considerable expertise

in the area of industrial automa-

tion and provided an insight into

the strategic development of

automation equipment.

This is an important aspect of

MoFit2 as significant changes to

some of the equipment currently

in use are likely during the life-

time of the project. Festo will be

involved in the promoting of

mechatronics technician, as a

recognised craft across the

industrial automation sector,

development of simulation soft-

ware, the mutual recognition of

qualifications, promotion of

worker mobility and will be in-

volved in all aspects of dessemi-

nation.

FAS – NRT – National Register

of Trainers

Festo is an approved training

provider on the FAS National

Register of Trainers

16

Training Courses

Technology, Organisation, People

Practical Electropneumatics

Practical Pneumatics

Programmable Logic Controllers (Allen Bradley, Siemens,Mitsubushi, Omron)

Fieldbus Systems

Actuator Sensor Interface

Mechatronics

Modern industrial pneumatics – Fundamentals

Troubleshooting and maintenance of pneumatic systems

Effective maintenance of pneumatic systems

Energy-efficient design of pneumatic systems

Safety in Pneumatics

Modern industrial hydraulics

Troubleshooting industrial hydraulics

Proportional hydraulics

Simatic S7 – Basic principles

Simatic S7 – Intermediate

Simatic S7 – Bus technology

Effective maintenance of Simatic S7 PLC

CoDeSys – A hardware-independent introduction for programmers

CoDeSys for Industry

Basic principles of sensor technology

Fundamentals of Electric Drives

Fast, confident electric drive configuration

Understanding the new machine directive – one day orientation event

Introduction to Lean Production and VSM

Reducing set-up time with SMED

Maintenance strategies and TPM

Efficient production processes and layout

Leadership Training Module 1

Train-the-Trainer – Mastering key trainer skills

Service Ambassador – Communication skills for service engineers

Team based problem solving and process – FMEA

Training Courses

PN281

PN251

PLC811

FB311

ASi

AUT211

PN111

PN121

PN132

PN183

PN193

HY511

HY521

HY132

PLC211

PLC222

PLC232

PLC243

PLC281

PLC271

AUT121

ED111

AUT201

SN121

LP111

LP131

LP141

LP151

LS111

TTT111

CO111

IM111

Technology

566228

561171

561204

12233618

12233616

565671

559395

559396

559390

559391

559392

559448

559449

559451

559381

559383

559382

559378

570614

570612

565669

562553

570024

567355

Organisation

561209

559425

559428

559413

People

565668

559442

560278

559418

Course Code

EP211

P-PLUS

E311

FB311

ASI

M111

P111

P121

EM-PEP

DESIGN1

DESIGN2

H511

H521

PH711

S7-BASIC

S7-INTERMEDIATE

S7-BUS

EM-S7

SENSOR

SYNCHRO2

SMED

TPM

FLOW

LEADERSHIP 1

TTT

SA1

TEAM-PST

Former

Course Code

Order Number

19

24

26

28

30

32

34

36

37

38

39

40

41

42

43

44

45

46

47

48

49

50

51

52

53

55

56

57

58

59

61

62

63

64

65

Page

17

Target Groups

Target Groups

Operators Maintenance Design/

Engineering

Trainer Management Operators

Fields – Process –

Laboratory

Maintenance

Process –

Engineering

Trainer/

Consultant

Design/

Engineering

Management

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Factory Automation

End User/OEM

Process Automation

End User/EPC, OEM, System Integrator

Technology

PN281

PN251

PLC811

PLC232

ASi

AUT211

PN111

PN121

PN132

PN183

PN193

HY511

HY521

HY132

PLC211

PLC222

PLC232

PLC243

PLC281

PLC271

AUT121

ED111

AUT201

SN121

Organisation

LP111

LP131

LP141

LP151

People

LS111

TTT111

CO111

IM111

Course Code

Triple skills

Experience

For over 30 years, we have

been providing support for all

development stages of auto-

mation technology.

Our seminars use the latest

technology. Close collaboration

with our parent company

ensures access to the latest

machines and systems, while

our trainers have first-hand

expertise.

Innovation

We place tough demands on

our training. At our seminars,

you will notice the difference

compared to other training

providers. We provide new

answers to long-standing

questions that help you to

make decisive steps in your

company plans.

Vision

Our trainers are active in their

trade, and know the areas of

work of your participants.

This knowledge extends

beyond purely technical

requirements to questions

concerning topics such as

just in time, TPM and Kanban.

Technology

19

20

Training Needs Assessment

Defining and planning

business oriented technology

training programs.

To ensure there is an appropri-

ate return on any investment in

training, it is important that the

content matches the needs of

those attending.

Identifying these needs in rela-

tion to equipment, processes

and wider business objectives is

an essential step in the develop-

ment of an effective training

programme. Conducting a

training needs assessment will

gather all of the relevant infor-

mation to allow the process to

proceed.

The assessment process

This consultancy service inves-

tigates and reports in 3 key

areas.

Production process

A guided tour of the production

line(s) is undertaken to gather

information about the proces-

ses, equipment and technolo-

gies in use. This detail is vital to

identify the current competence

or knowledge gaps and estab-

lish the level and scope of any

training plan. Applications and

specific documentation, includ-

ing In-House protocols, identi-

fied from the plant can also be

incorporated in any subsequent

training programme.

Technology:

Pre Course Qualification;

in order to establish the present

competence levels, Pre Course

Questionnaires and/or inter-

views relating to the specific

topics earmarked for training

may be used.

With agreement, selected indi-

viduals may be interviewed

regarding their understanding of

the technology, equipment and

applications featured in the

production environment.

Furthermore these interviews

highlight the full scope of the

role of the intended training par-

ticipants and help to define

what should and what should

not feature in any particular

training programme.

These methods provide feed-

back on the present knowledge

levels in 4 key areas:

• Fundamental Principles

• Components and Symbols

• Drawings and Documentation

• Practical Application

of the technology

Business:

A discussion with the depart-

ment manager is arranged to

establish the training needs

from a business perspective.

Are there specific targets that

are being sought, which KPIs

are to be measured, are there

defined standards to be achie-

ved?

Any training plan should reflect

and complement these business

needs and ensure that any train-

ing carried out is working

towards achieving the stated

goals.

21

Outcomes

On completion of the investiga-

tion of training needs, a report

is compiled and reviewed with

the customer.

The content includes:

• Detailed information on the

current level of knowledge of

those assessed, in relation to

the selected technology and

subject areas.

• An overview of the related

equipment and technologies

found in the production envi-

ronment.

• An analysis highlighting the

competence gaps ie the dif-

ferences between present

knowledge and skills levels

and those required by your

organisation. This highlights

where the focus of the train-

ing should be.

• An outline of the potential

impact on defined business

objectives and KPIs.

Recommended actions that

would enable the client to en-

hance the key business objec-

tives are identified. This docu-

ment may then be used to plan

an integrated development pro-

gram that will have a direct im-

pact on business results.

Duration

This service is offered on the

basis of a daily fee for time

spent on the client’s site.

However, the fee covers not

only the on-site time but also

all travel costs and related off-

site consultancy to collate find-

ings and prepare the report.

The number of days required

will depend upon the size and

complexity of the environment,

and the number of personnel to

be individually assessed.

Reports are normally collated

and delivered to the client

within 10 working days of the

final on-site visit.

Target group

Those who will be included

in any training program.

Department/Engineering

manager.

Ordering information

Training needs assessment –

12193074

Price on request.

22

Post Course Feedback and Review Clinics

Maximising return on

investment in technology

based training programs.

What is the first thing that peo-

ple do when they leave a train-

ing course? They start to forget

what they have learned. Even

the very best training can be

rendered worthless if the infor-

mation put across during the

course is not retained. Research

suggests that as much as 50%

of the acquired knowledge can

be lost within a few weeks of

the training event if there is no

opportunity to use it.

In order to get the best value

from any investment in training,

it is important that the skills and

knowledge learned during the

training are applied and prac-

ticed in the workplace as soon

and as often as possible.

The Post Course Clinic is de-

signed to assist in the transfer

of skills and knowledge into

practice.

Clinic Structure

The clinic takes place at the

client’s site. It is important to

be as close as possible to the

working environment for which

the training had been planned.

Clinics follow a structured

approach to maximise the value

of the process for both em-

ployee and employer.

Initial Consultation:

A meeting with the person who

organised the original training

provides initial feedback on the

course and attendees. It pro-

vides an opportunity to discuss

reactions and feedback from the

course participants.

Certificate Presentations:

Where possible, certificates

and awards are presented as

appropriate. It is often forgotten

that it is not only the employer

who makes an investment in

training. The attendees invest

their own effort and time.

Recognition of such effort can

help enhance the learning pro-

cess for the individual resulting

in greater commitment and

motivation to fully utilise the

training experience.

Open Surgery:

Course participants are able

to visit the specialist trainer to

discuss any issues or difficulties

that may have arisen when

transferring the training to their

own working environment.

Using material covered during

the training, the trainer provides

specialist coaching advice to

assist understanding in relation

to the client’s own applications.

23

House Calls:

The specialist trainer is available

to visit course attendees in their

workplace. This enables the

trainees to discuss and show

specific applications or situa-

tions that continue to provide a

challenge. This ‘on the job’

coaching provides a rich source

of learning as it focuses on indi-

vidual needs in the real world.

Health Check (optional):

During the contact with course

participants, the trainer will

introduce questions which form

part of a structured survey. This

will allow the opinions of the

training personnel, coaching

support and related operational

challenges to be collated in

order to assist the client in

determining the direction of

ongoing development programs

in alignment with business

objectives.

Follow up consultation:

A closing meeting with the

responsible manager will con-

firm support provided, discuss

feedback received on the day,

pass on any observations and

make recommendations, where

appropriate, on how the deve-

lopment process may be con-

tinued.

Timescale

For a clinic to deliver full value

it is very important that it is

carried out within 5 weeks of

attending the related training

course.

Duration

Clinics are offered in either full

or half day format, depending

upon the number of individuals

to be supported and the needs

of the client. A program of

linked clinics can also be

arranged to provide longer term

coaching support if so required.

Outcomes

Clinics will:

• Provide structured feedback

to the client on the effective-

ness of the training. This feed-

back is both quantitative and

qualitative

• Relay beneficial interpersonal

synergies observed and iden-

tified during the training

• Readily facilitate the update

and upkeed of the clients own

in-house Training Roadmap

for each participant

• Assist in the implementation

of training processes and pro-

cedures

• Build awareness of individual

attendees’ skills and knowl-

edge

• Identify and help address per-

sonal support required to

transfer training into practice

• Accelerate and increase the

transfer of acquired knowl-

edge and skills in to practice

• Guide the client on how best

to continue development pro-

grams in support of business

goals

Target group

Generally, the clinic format is

most effective in situations

where 4 or more people from

the client have attended the

same training. Tailored coaching

services are available for

smaller groups or individuals.

Ordering information

Post Course clinic:

• half day clinic –

12147690

• full day clinic –

12193073

• personal coaching day –

12147687

Prices on request.

Technology

24 For Course dates and bookings: call ROI ++353 (01) 2954955 NI ++028 90401072 or visit www.festo.ie

Practical Electropneumatics

Designed as a general introduction to the subject of electropneumatics, the course aims to familiarise del-

egates with the design, construction and operation of pneumatic components. This includes the

interpretation of circuit diagrams and symbols as well as the practical building of control systems.

The course aims to familiarise trainees with the underpinning fundamental physical principles as are

applied within electropneumatics whereby electrical switching and sensing devices are used to control

the operation of pneumatic valves and actuators.

Trainees will develop an understanding of the design, operating principles and applications for the range

of components as featured in typical electropneumatic installations including switches, relays, solenoid

valves and proximity sensors as used in the electrical control circuit as well as pneumatic actuators,

directional control valves, sensors, flow control valves, time delay valves, pressure sequence valves and

vacuum generators. This includes understanding the relevant ISO symbols for pneumatic components as

well as interpretation and building of electrical and pneumatic circuit diagrams.

Practical exercises reinforce the underpinning theory by demonstrating the operation of the featured

components in real applications. Furthermore the practical exercises allow delegates to build, modify

and test the performance of fundamental electropneumatic circuits to a given functional specification.

Maintenance and systematic approaches to fault finding are also featured.

A strong emphasis is placed on safety and appropriate working practices throughout the course.

All personnel involved with the design, installation and maintenance of industrial electro-pneumatic

equipment and control systems.

• Drives : Cylinders for different drive purposes

• Valves: Various valve types (pneumatic/electric controlled, structures, different mid positions etc)

• Physical principles in pneumatics and electricity

• Pneumatic symbols to ISO 1219

• Electrical symbols

• Electrical Logic connections

• Solenoid Valves

• Open and closed loop control

• Relays

• Position Control - Proximity Sensors

• Speed Control

• Multi actuator control, sequential and conditional control.

• Motion - Step diagrams

• Time dependent control

• Pressure dependent control

• Practical fault finding procedures

• Best practice and preventative maintenance recommendations

• Safety considerations

• Cutting installation costs – from single valve to valve terminal

PN281

Target groups

Contents

This course may be

delivered as part of a

flexible blended learning

programme incorporating

Festo live eTraining and

eCoaching

Technology

25For Course dates and bookings: call ROI ++353 (01) 2954955 NI ++028 90401072 or visit www.festo.ie

On completion of this course, participants will be able to:

• Understand the fundamental physical principles of pneumatics.

• Understand the fundamentals of low voltage DC electrical control circuits

• Understand the benefits ofered by hybrid systems

• Understand the function and operating principles of the featured components.

• Recognise pneumatic and electropneumatic symbols drawn to the relevant standards (ISO 1219)

• Read and interpret typical electropneumatic circuit diagrams

• Design, construct and evaluate the performance of electropneumatic control circuits

• Read, interpret and develop motion step diagrams to describe the control task

• Understand safe practice in relation to electropneumatic components and installations

• Understand recommended preventative maintenance procedures in relation to the featured components

• Fault find safely on fundamental electropneumatic circuits

• Understand modern electropneumatic installation concepts

N.B. Course contents are only a guide and will be covered as far as time permits.

General technical understanding

4 days

566228

For details of upcoming courses, please contact Festo or visit www.festo.ie.

Please contact Festo to arrange a consultation to discuss how this course or any course may be

customised to the specific training requirements of your organisation.

Outcomes

Prerequisites

Duration

Order number

Dates/Locations

Customised Training

Technology


Practical Pneumatics

Designed as a general introduction to the subject of pneumatics, the course aims to familiarise delegates

with the design, construction and operation of pneumatic components. This includes the interpretation of

circuit diagrams and symbols as well as the practical building and debugging of fundamental pneumatic

control systems.

The course aims to familiarise trainees with the underpinning fundamental physical principles as are

applied within pneumatic systems whereby compressed air is used both as a signalling and a control

medium.

Trainees will develop an understanding of the design, operating principles and applications for the range

of components as featured in typical pneumatic installations including actuators, directional control

valves, sensors, flow control valves, time delay valves, pressure sequence valves and vacuum generators.

This includes understanding the relevant ISO symbols for pneumatic components as well as interpretation

of circuit diagrams.

Practical sessions give delegates the opportunity to put theory into practice. Working from the diagrams

they have produced, delegates have to select the correct components from a range of equipment and

build the circuits, making the necessary adjustments for pressure, flow and sequence.

Maintenance and systematic approaches to fault finding are also featured.

A strong emphasis is placed on safety and appropriate working practices throughout the course.

All personnel involved with the design, installation and maintenance of industrial pneumatic equipment

and basic control systems.

Advantages and disadvantages of air

• SI units and conversions

• Theory of air and gas laws

• Overview of compressors, dryers and distribution

• The service unit

• Actuators/Drives : Cylinders for different drive purposes

• Directional control valves

• ISO symbols

• Direct and indirect control

• Valve port labelling

• Double acting cylinders

• Circuit diagram layout

• Component layout

• Logic valves including shuttle valves & two pressure valves

• Speed control including flow control valves, quick exhaust valves

• Timing valves

• Multiple Cylinder Circuits

PN251

Target groups

Contents

This course may be





eCoaching

Technology



• Understand the fundamental physical principles of pneumatics, including the SI units and

relationships used in compressed air systems

• Understand the basic functions of pneumatic systems

• Understand the function and operating principles of the featured components:

Compressor, actuators, valves,sensors,timers, flow control valves,pressure control valvesand vacuum

• Recognise pneumatic symbols drawn to the relevant standards (ISO 1219)

• Read and interpret typical pneumatic circuit diagrams

• Design, construct and evaluate the performance of fundamental pneumatic control circuits

• Understand safe practice in relation to pneumatic components and when trouble shooting installations


General technical understanding

3.5 days

561171




Outcomes

Prerequisites

Duration

Order number

Dates/Locations

Customised Training

Technology


Programmable Logic Controllers

Allen Bradley/Festo/Mitsubishi/OMRON/Siemens

Designed to give delegates an introduction to PLC controlled systems, the course aims to familiarise them

with the associated equipment and terminology, as well as the writing and implementation of fundamen-

tal control programs. In addition delegates will become familiar with online monitoring and diagnostic

troubleshooting aids within the host software package.

The aims of this course are as follow:

• To familiarise delegates with the function of and applications for programmable logic controllers (plc’s)

in industrial automation.

• To familiarise delegates with the component parts that make up a PLC control system.

• To learn how to program PLC’s and teach the fundamentals for creating programs in the programming

languages:- ladder Diagram, Function Block Diagram, Instruction List, Structured Text and Sequential

Function Chart. All Programming , when possible, is implemented in accordance with

EN 61131 (IEC 61131)

• To implement control programs for simulation of tasks derived from real industrial applications.

• To familiarise delegates with documentation as well as software monitoring and

diagnostic troubleshooting aids.

A strong emphasis is placed on safety and appropriate working practices throughout the course,

especially during the practical sessions.

All personnel who require knowledge of the construction and operation of a PLC system, including the

writing and implementation of simple control programs.

• Introduction to programmable control

• PLC Architecture:

– Inputs, Outputs, CPU, Memory, System capability

– Programming Software

• Addressing & Use of Assignment Lists

• Signal Processing

• Logic Functions

• Flags / Memory bits

• Connection of field items

• Commissioning of PLC control system

• Online diagnostics of variables

• Modifying & Forcing Variables

• Timer functions

• Counter functions

• Multitasking

• Program documentation

• Fault finding & Safety considerations

PLC811

Target groups

Contents

This course may be





eCoaching

Technology



• Understand characteristics of and typical industrial applications for the PLC control system

• Understand the component parts that make up the PLC system

• Understand the basics of PLC programming according to the new IEC 61131 standard

• Understand logic and memory functions

• Understand and be capable of implementing basic timer functions

• Understand and be capable of implementing basic counter functions

• Understand PLC programs and program structure

• Make effective use of pre- programing documentation

• Connect field devices to the PLC and verify connection addresses via the programming software

• Use online monitoring and diagnostic aids within the programming software package

• Program PLC's

• Understand relevant safety in relation to use of PLC’s


General engineering background and a basic knowledge of control technology is advantageous.

Previous knowledge of electronics or PLC's is not required.

3 days

561204




Outcomes

Prerequisites

Duration

Order number

Dates/Locations

Customised Training

Technology


Designed as a general introduction to the subject of Fieldbus systems, the course aims to familiarise

delegates with the terminology, configuration and operation of components used within typical industrial

Fieldbus control systems.

The aim of this course is to understand the increasing role that fieldbus systems play in modern industrial

automation as well as to differentiate between the various fieldbus systems available.

The course covers the terminology used within Fieldbus. Different fieldbus systems will be investigated

and compared as follows:

• Area of application

• System capacity

• Openness of protocol

• Topology

• Network configuration requirements

• Interfacing with other bus systems

In addition approximately 50% of course time will be devoted to hands on practical work during which

delegates will configure, commission and fault find on a variety of different fieldbus networks.

Networks used for practical work are typically Profibus DP, AS-Interface and Industrial Ethernet.

However other fieldbus systems will be accommodated upon request.

A strong emphasis is placed on safety and appropriate working practices throughout the course,

especially during the practical sessions.

All personnel involved with the design, installation and maintenance of industrial Fieldbus control sys-

tems.

• Fieldbus system overview

• Differences between conventional Plc systems and fieldbus linked systems

• Characteristics of different fieldbus systems

• Practical commissioning, installation and configuration of the following networks:

– Profibus DP

– As-Interface

– Industrial Ethernet

• On line network diagnostics using host plc programming software

• Fault finding / network reaction to errors with practical demonstrations

• Interfacing between compatible fieldbus

Fieldbus Systems

FB311

Target groups

Contents

This course may be





eCoaching

Technology



• Understand the terminology and technologies used within FieldBus control solutions

• Understand the differences between conventional hard wired PLC controlled systems and

fieldbus systems

• Be able to differentiate bewteen different fieldbus systems that are commonly used

• Practically install, configure and commission the featured fieldbus systems

• Fault find on a typical fieldbus system as featured on the course


General Engineering Background

3 days

12233618




Outcomes

Prerequisites

Duration

Order number

Dates/Locations

Customised Training

Technology


Designed as an overview of AS-Interface, the course aims to familiarise delegates with the terminology,

configuration and operation of components used within a typical Actuator Sensor Interface network.

This course will provide delegates with hands on training covering the practical use of the industrial

fieldbus network; Actuator Sensor Interface (AS-I). Approximately 50% of course time will be devoted to

hands on practical work during which delegates will configure, commission and fault find on a typical

AS-I network. A strong emphasis is placed on safety and appropriate working practices throughout the

course, especially during the practical sessions.

All personnel involved with the design, installation and maintenance of AS-Interface networks or similar

industrial Fieldbus control systems.

• Fieldbus system overview

• Differences between conventional PLC systems and fieldbus linked systems

• Overview of the host PLC system for the AS-I network and its control software covering:

– Addressing Structure

– Commissioning of simple control programs for hard wired I/o

– Online monitoring and diagnostics

– Practical exercises

– AS-Interface theoretical overview

– AS-Interface specifics

– Configuration of AS-Interface network

– On line network monitoring & diagnostics using host plc programming software

– Fault finding/AS-I reaction to errors with practical demonstrations

Actuator Sensor Interface

ASi

Target groups

Contents

This course may be





eCoaching

Technology



• Understand Fieldbus terminology

• Understand the differences between conventional hard wired PLC controlled systems and

AS-Interface systems

• Practically install, configure and commission the AS-Interface system

• Fault find on a typical AS-Interface Control System



2 days

12233616




Outcomes

Prerequisites

Duration

Order number

Dates/Locations

Customised Training

Technology


The course introduces the various control media used in automation systems and explains the operation

of some of the components used to allow the delegates to compare control methods.

The course covers the control of pneumatic actuators using pneumatic and electrical signalling devices

together with the use of PLC's. The construction and operation of valves and sensors is investigated

Solutions to control problems are written in Ladder Diagram and Statement List format. Circuit diagrams

using standard symbols are also developed and used during practical exercises. On completion of the

course, the delegate is left with a comprehensive understanding of various control methods and practical

experience of the components and their role.

A strong emphasis is placed on safety and appropriate working practices throughout the course, espe-

cially during the practical sessions.

All personnel involved in the design, installation or maintenance of systems that contain pneumatic,

electro-pneumatic and PLC equipment.

• SI units and conversions

• Symbols for pneumatic and electrical equipment

• Function and operation of pneumatic valves

• Speed and pressure control

• Comparisons of pneumatic, electric and PLC control

• Logic functions

• Relays & Relay control used in electrical circuits

• Proximity sensors

• Programing PLC's in Ladder diagram & Statement list

• System documentation

Mechatronics

AUT211

Target groups

Contents

This course may be





eCoaching

Technology



• Read and understand pneumatic circuit diagrams to recognised international standards

• Read and understand Fundamental PLC programs

• Recognise pneumatic and electrical components and understand their functions

• Recognise the component parts of fundamental PLC systems and understand their functions

• Construct simple pneumatic, electropneumatic and PLC control circuits

• Understand and generate simple PLC programs

• Understand how pneumatic, electro-pneumatic and PLC systems interface with each other to

define the operation of the overall mechatronic system

• Compare pneumatic, electro-pneumatic and PLC systems as solutions to common applications



3 days

565671




Outcomes

Prerequisites

Duration

Order number

Dates/Locations

Customised Training

Technology


Modern industrial pneumatics – Fundamentals

In this course you will cover in detail the most up-to-date products, current tools and methods used in

industry. Our principle is learning from the real world for the real world!

FA: Operators, Maintenance, Design/Engineering, Trainer

PA: N/A

• Drives : Cylinders for different drive purposes

• Valves: Various valve types (pneumatic/electric controlled, structures, different mid positions etc)

• Controls: Pneumatic and electric controls of valves

– Position control: Limit switches and sensors

– Speed control: Uses of throttle valves

– Logic control: And/or valves

– Pressure control: Uses of adjustable pressure sensors

– Time-dependent control

• Basic principles of industrial electric controls: Buttons, contacts, relays

• Basic principles of compressed air supply: Production, preparation, distribution

• Symbolic representation of devices, standards

• Identifying and eliminating faults, including safety aspects

• Cutting installation costs – from single valve to valve terminal

The participant:

• can design, assemble and test basic pneumatic circuits

• can maintain and troubleshoot pneumatic components and basic control systems

• can identify and describe the design, features, and operation of pneumatic components

• can identify and explain symbols for pneumatic components

• can interpret technical specifications and data relating to pneumatic components

• knows the fundamentals of compressed air generation

Technical understanding

4 days

559395




PN111

Target groups

Contents

Outcomes

Prerequisites

Duration

Order number

Dates/Locations

Customised Training

This course may be





eCoaching

Technology


This course allows you to extend your specialist knowledge of complex pneumatic systems and improve

your methodological skills. Practical exercises on training equipment for setup, commissioning, trouble-

shooting and fault elimination facilitate the transfer of knowledge to your day-to-day work.

FA: Maintenance, Design/Engineering, Trainer

PA: N/A

• Setup and commissioning of pneumatic and electropneumatic systems

• Analysis of control tasks using GRAFCET in accordance with DIN EN 60848

• Design and function of pneumatic and electropneumatic circuits

• Special pneumatic components (valve terminals)

• Different types of valve terminal actuation

• Operating modes (AUT/MAN/EMERGENCY STOP)

• Electropneumatic and electronic control systems

• Latest standards and regulations

• Practical exercises and systematic troubleshooting

The participants:

• can set up and commission complex pneumatic systems

• can systematically troubleshoot pneumatic systems

• knows the role of PLC in automation and can integrate the PLC into the control section

• can work with valve terminals

• can interpret latest standards and regulations

Modern industrial pneumatics – Fundamentals training

3 days

559396




Troubleshooting and maintenance of pneumatic systems

PN121

Target groups

Contents

Outcomes

Prerequisites

Duration

Order number

Dates/Locations

Customised Training

This course may be





eCoaching

Technology


Effective maintenance of pneumatic systems

This course allows you to extend your technical and methodological knowledge and to identify and

eliminate faults without delay using a systematic procedure and the ability to understand the functional

relationships of complex machinery.

FA: Maintenance, Trainer

PA: N/A

• Functional relationships between mechanical elements, pneumatics, electronics and PLC

• Design and function of pneumatic and electropneumatic components

• Basic principles of sensor technology

• Reviewing, completing and using machine documentation

• Developing and applying troubleshooting strategies in a team

• Optimising systems using fault documentation

• Learning and applying safety regulations and valid standards

• Process FMEA (Failure Mode and Effect Analysis) as a method of preventive maintenance

• Optimisation of a production-related system with TPM (Total Productive Maintenance) components

• Practical exercises on systematic troubleshooting

The participants:

• can describe the functional relationship between mechanical, pneumatic, electronic and

PLC components

• masters troubleshooting techniques and strategies

• is familiar with safety aspects of pneumatic systems

• can explain the function and operation of selected MPS stations

• can apply FMEA (Failure Mode and Effect Analysis) to a machine

• can describe the structure of GRAPHCET and identify applications that use its strengths

• is aware of products and services that support TPM


4 days

559390




PN132

Target groups

Contents

Outcomes

Prerequisites

Duration

Order number

Dates/Locations

Customised Training

This course may be





eCoaching

Technology


Incorrect dimensioning leads to higher costs, a reduction in quality and other problems. Covering the

basic solutions for correct dimensioning using real examples, this course enable you to plan and design

safe optimized pneumatic systems. Working with Festo ProPneu software you will learn relationships

between pressure, load and speed.

FA: Design/Engineering

PA: N/A

• Costs of compressed air production with calculation examples

• Compressed air drying and costs

• Costs of leaks

• Optimum dimensioning and material selection for compressed air networks

• Compressed air quality for different applications

• Function and design of the service unit, slow restart pressurisation

• Speed measurement of a cylinder with different fittings and tubing

• Dimensioning of a pneumatic system from the service unit through to the drive, including the hoses

and fittings

• Determining the air requirement for a plant, including procedure and calculation examples

• Use of ProPneu calculation software

• Different pressures for advance and return strokes

• Reducing installation costs – from a single valve to valve terminal

• Various valve terminals, selection criteria

The participant:

• knows key efficient design features from compressed air generation to drive section

• can use software tools to improve design quality and optimise system dimensioning

• can apply key aspects of proactive maintenance

• can detect and avoid energy waste in pneumatic systems


2 days

559391




Energy-efficient design of pneumatic systems

PN183

Target groups

Contents

Outcomes

Prerequisites

Duration

Order number

Dates/Locations

Customised Training

This course may be





eCoaching

Technology


Safety in pneumatics

Health and safety are key design criteria for pneumatic systems. Safe systems require clear structuring of

processes, correct choice of components and circuits with the necessary safety features. In this course

you learn how to clearly define processes with Grafcet, how pneumatic components behave in different

operating modes, and which safety standards have to be taken into account when designing circuits.

FA: Design/Engineering

PA: N/A

• Representation of control sequences (Grafcet)

• Practical flow control for pneumatic drives depending on the relevant load

• Influence of mass moment of inertia in semirotary drives

• Intermediate positions in pneumatic drives

• Introduction to proportional technology, use, function and soft stop

• Safety in the event of power failure: clamps, 5/3-way valves, piloted non-return valves

• Behaviour of pneumatic drives when power is restored

• Pneumatics for safety applications

• Equipment symbols as per DIN/ISO 1219-1

• Designation of equipment in circuit diagrams as per DIN/ISO 1219-2

• Pneumatic diagrams in FluidDRAW®

• Simulation of pneumatic circuits in FluidSIM®

The participant:

• recognises the importance of the Grafcet planning method and understands its symbols

• knows the effect of one-way flow control valves, the meaning of push, pull and alternating loads

and can select and use one-way flow control valves accordingly

• knows the effect of moments of inertia on semirotary drives and can use the Festo “Moment of Inertia

Calculation Tool” to calculate the moment of inertia and select the correct semirotary drive using the

data sheets

• knows ways of stopping pneumatic drives in intermediate positions

• has an insight into the safety technology standards, knows basic terms, understands the function of

pneumatic actuators in relation to various pneumatic and electropneumatic valves and is familiar with

circuits for various safety categories


2 days

559392




PN193

Target groups

Contents

Outcomes

Prerequisites

Duration

Order number

Dates/Locations

Customised Training

This course may be





eCoaching

Technology


This course provides you with an insight into hydraulic components and their function.

You will create and read circuit diagrams and set the pressure, pressure and position of hydraulic drives.

As in all Festo Didactic seminars, there is an emphasis on practical exercises.

FA: Operators, Maintenance, Engineering, Trainer

PA: Field-Process-Laboratory Operators, Process-Engineering Maintenance, Design/Engineering,

Trainer/Consultant

• Equipment and circuit diagram symbols, reading and interpreting basic hydraulic circuit diagrams

• Physical principles

• Structure and mode of operation of basic components

• Measuring volumetric flow and pressure

• Technology and characteristic data of valves and drive elements

• Intensive training for industrial practice: setting up systems in accordance with circuit diagrams,

commissioning

• Fundamentals of proportional hydraulics

• Structure of simple relay controls

The participant:

• design, assemble and test basic hydraulic circuits

• maintain and troubleshoot basic hydraulic control systems

• identify and describe the construction, design features and operation of hydraulic components

• interpret technical specifications and data relating to hydraulic components and systems

• identify and explain graphical symbols for hydraulic components

• describe fundamentals of oil flow

Basic technical understanding

4 days

559448




Modern industrial hydraulics

HY511

Target groups

Contents

Outcomes

Prerequisites

Duration

Order number

Dates/Locations

Customised Training

This course may be





eCoaching

Technology


Troubleshooting industrial hydraulics

Careful maintenance can almost double the operating times of hydraulic components. This course pro-

vides you with the relevant knowledge and necessary strategies and methods to tap into these potential

savings.

FA: Maintenance

PA: Process-Engineering Maintenance, Design/Engineering, Trainer/Consultant

• Special cylinders, hydraulic motors, piloted valves, synchronisation controls, valve fittings,

power supply systems with hydraulic reservoir and variable displacement pumps

• Technical knowledge, communication and teamwork

• Maintenance: Increasing operational reliability of production plants

• Inspection: Identification, measurement and evaluation of wear on systems

The participant:

• knows the features of piloted vales, special cylinders, hydraulic motors, valve fittings and


• knows the features of piloted vales, special cylinders, hydraulic motors, valve fittings and


• understands how availability of production equipment can be improved

• can recognise and assess the degree of machine wear and carry out the relevant measurements

• can apply the principles of systematic troubleshooting to real applications

• can identify and analyse the weak points of a machine and initiate measures to eliminate them

• can safely recommission the system

Modern industrial hydraulics training

5 days

559449




HY521

Target groups

Contents

Outcomes

Prerequisites

Duration

Order number

Dates/Locations

Customised Training

This course may be





eCoaching

Technology


In this course you will learn the function and control of proportional valves and the structure of basic

circuits in practical industrial applications. An extensive practical part gives you the opportunity to set up

circuits, set parameters and gain experience in commissioning and troubleshooting proportional hydraulic

controls.


PA: N/A

• Structure, function and characteristic data of proportional, way, pressure and flow control valves

• Generation of setpoints (analog and digital)

• Adapting amplifier electronics to required conditions

• Development and interpretation of proportional hydraulics circuit diagrams

• Intensive practical training through setup of circuits according to circuit diagrams and setting

parameters for optimal commissioning

• Tips for maintenance, troubleshooting and commissioning

• Proportional valves in the open-loop controls and control valves in closed-loop control

• Introduction to servo valve technology and control

• Current standards and safety regulations for industrial practice

The participant:

• understands the principles of proportional hydraulics

• can explain the structure and mode of operation of proportional, way, pressure and flow control valves

• can interpret the characteristic data of proportional valves

• can adapt amplifier electronics to the required conditions

• can develop, read, understand and interpret proportional hydraulics circuit diagrams

• can explain the principles of servo valve technology and control

• can explain the difference between open- and closed-loop controls

• can name current standards and safety regulations for industrial practice

Modern industrial hydraulics training

3 days

559451




Proportional hydraulics

HY132

Target groups

Contents

Outcomes

Prerequisites

Duration

Order number

Dates/Locations

Customised Training

This course may be





eCoaching

Technology


SIMATIC S7 – Basic principles

You will learn the structure and mode of operation of the Simatic S7 as well as how to create simple logic

association and sequence programs. A key element of the course is application and handling, using the

programming terminology and taking into account the various interfaces between the individual techno-

logies (mechanical, pneumatics, hydraulics, electrical and PLC).

FA: Maintenance, Engineering, Trainer


• Basic structure of the Simatic S7 controller

• Roles of the input and output modules

• The 3 programming languages: FUC, LD and IL

• The basic instruction set of Simatic S7

• Latching

• PLC timers

• Archiving and restoring PLC programs

The participant:

• can configure and commission a Simatic S7 controller

• can create, read out and change hardware configurations

• can create and commission PLC programs with logic associations and sequences

• can combine various program modules into structured programs

• can delimit and eliminate faults and errors using the diagnostic buffer and status display

4 days

559381




PLC211

Target groups

Contents

Outcomes

Duration

Order number

Dates/Locations

Customised Training

This course may be





eCoaching

Technology


This course focuses on the process to be automated. The material covered in this advanced seminar will

allow you to implement your automation solutions with the Simatic S7.



• Deeper exploration of STEP 7

• Structured programming

• Sequence programming in FUC

• GRAFCET planning aid as per DIN EN 60848

• Reading and normalizing analog values

• Application of various organizational modules

• Generation of and working with data modules

• Declaration of variables in function modules and functions

• Application of standard and system function modules

• Application of IEC modules from the library

The participant:

• understand and create complex program structures

• find errors in complex programs quickly and efficiently

• establish the reasons for machine stoppages with the aid of the PLC program

• make changes and additions to programs developed by others

Simatic S7 – Basic principles training

4 days

559383




SIMATIC S7 – Intermediate

PLC222

Target groups

Contents

Outcomes

Prerequisites

Duration

Order number

Dates/Locations

Customised Training

This course may be





eCoaching

Technology


SIMATIC S7 – Bus technology

It is hard to imaging industrial automation without communication via bus systems. This course gives you

an introduction to various technologies: Profibus, Interbus, AS-i bus, and fieldbus and enables you to use

and commission them and identify and eliminate faults.



• Function of the AS interface

• Addressing AS-I user modules and commissioning of an AS interface with the Simatic S7-300

• System information and structure of the MPI network

• Configuration and commissioning of an MPI network with a Simatic S7-300

• Technical system information on the Profibus DP

• Mode of operation of the Profibus DP

• Commissioning of various Profibus components with the Simatic S7-300

The participant:

• can parameterise and diagnose Profibus DP slaves

• can plan and systematically commission AS-i system

• can identify and eliminate faults in an AS-i network

• can plan and systematically commission a Profibus network

• can identify and eliminate faults in a Profibus network


Simatic S7 – Bus intermediate training

3 days

559382




PLC232

Target groups

Contents

Outcomes

Prerequisites

Duration

Order number

Dates/Locations

Customised Training

This course may be





eCoaching

Technology


These days, numerous machines and systems use the structure of pneumatic power part, electro

pneumatic drives and PLC-controlled signal processing. Such systems make great demands on you as a

service technician. This course gives you a thorough understanding of the PLC, electrical systems and the

controlling pneumatic or mechanical systems. Only this knowledge will allow you to find and eliminate

the cause of unscheduled downtime as quickly as possible.

FA: Maintenance, Trainer


• Commissioning of a complex, automated system

• Structure and mode of operation of a PLC

• The PC as a troubleshooting aid

• Troubleshooting in and as a team

• Using existing documentation

• Knowing and using safety regulations and applicable standards

• Process FMEA (Failure Mode and Effect Analysis) as a method for preventive maintenance

• Practical exercises and systematic troubleshooting

• Communication of system modules via Profibus DP

• Optimization of complex automated systems using TPM (Total Productive Maintenance)

– Elements

– Identifying sources of loss

– Collecting optimization methods

– Execution of optimization

– Assessment of results achieved

The participant:

• can use documentation and PLC programs to quickly identify faults

• can identify weak points and develop suggestions for improvement

• can identify optimisation potential and implement optimisation

• can ensure stable uninterrupted production as a result of all these measures


Simatic S7 – Intermediate training

Simatic S7 – Bus technology training

5 days

559378




Effective maintainance of SIMATIC S7

PLC243

Target groups

Contents

Outcomes

Prerequisites

Duration

Order number

Dates/Locations

Customised Training

This course may be





eCoaching

Technology


CoDeSys –

A hardware independent introduction for programmers

Flexibility despite a high degree of automation s one of the most important challenges in manufacturing

companies. It demands the integration and networking of different controls in a complex automation sys-

tem. This is complicated by the huge variety of programming software available. Differences in user-inter-

face, functionality and commands sets cause confusion and make mistakes more likely.

CoDeSys – a tried and tested, globally-introduced hardware-independent software from 3S offers a

Controller Development System according to the IEC 61131-3 with all defined programming languages

independent of the hardware manufacturer. This training demystifies CoDeSys and gives participants

confidence in using it.


PA: Operator Field-Process-Laboratory, Maintenance Process-Engineering, Design/Engineering,

Trainer/Consultant

• Overview of the standard IEC 61131-3

• Introduction to the CoDeSys programming environment

• Use of the 6 programming languages IL, ST, LD, FBD, SFC, CFC

• Use of visualisation

• Working with simulation

• Functions, function blocks and libraries

• Conversion of PLC programs

• Use of variable and symbolic operands

• Using the Help function

• Aids to trouble-shooting

The participant:

• can explain the scope and potential of CoDeSys

• can explain the positioning of CoDeSys to other programming environments

• can select the best programming language for a given task

• can identify which products can be programmed with CoDeSys

• select appropriate language for a specific task and combine them to a complete project

• can create a basic simulation based on the internal SoftPLC from CoDeSys and test programs

• can create a basic visualisation (e.g. belt or distribution station)

2 days

570614




PLC281

Target groups

Contents

Outcomes

Duration

Order number

Dates/Locations

Customised Training

This course may be





eCoaching

Technology


In order to master the fast-changing requirements of embedded and PC-controlled industrial applications,

it is increasingly important to master and apply different programming languages. This is complicated by

the huge variety of programming software available. Differences in user-interface, functionality and com-

mands sets cause confusion and make mistakes more likely. CoDeSys – a tried and tested, globally-intro-

duced hardware-independent software from 3S offers a Controller Development System according to the

IEC 61131-3 with all defined programming languages independent of the hardware manufacturer. This

training demystifies CoDeSys and gives participants confidence in using it.

FA: Maintenance

PA: Maintenance Process-Engineering, Design/Engineering, Service technicians, electricians,

programmers and others

• Construction and function of a PLC

• Overview of the standard IEC 61131-3

• Overview of automation structures and bus systems

• Functionality of the CoDeSys programming environment

• Use of the 6 programming languages IL, ST, LD, FBD, SFC, CFC

• Offline simulation

• Visualisation

• Configuration and commissioning on Festo automation systems – and much more...

The participant:

• can use and combine IEC 61131-3 languages (CoDeSys v2.3) to program an professional solution

for an industrial application quickly and efficiently

• can program IEC 61131-2 compatible industrial controllers

• can describe the sequence of the MPS Distribution Station using Grafcet

• can program the sequence of the MPS Distribution Station using a language or combination

of languages

• can use debugging tools to simulate, test and trace

• can use CoDeSys features to troubleshoot

• masters the fundamentals of visualisation

• can create and use different kinds of variables (local, global)

• knows how to find help within the software

3 days

570612




CoDeSys for Industry

PLC271

Target groups

Contents

Outcomes

Duration

Order number

Dates/Locations

Customised Training

This course may be





eCoaching

Technology


Basic principles of sensor technology

Sensors are used for a wide range of functions in automated systems, such as to measure pressure, force

and distance, detect the presence and/or position of workpieces and the completion of process steps.

This course gives you an overview of sensor technology including the design and function of different

types of sensors, their applications and limitations.


PA: N/A

• Basic physical principles and characteristic features in use

• Sensor selection based on materials and ambient conditions

• Terms and definitions in sensor technology

• Design, function and applications of different sensors for detecting presence, distance, travel,

force and pressure, material quality etc.

• Industrial applications and realisation

• Technical data and limits on use of sensors

• Connection technology and signal processing

• Practical exercises and fault analysis

The participants:

• knows the functions of various sensors such as indicating, distance, pressure, force etc.

• can select and install sensors for various applications

• can adjust and calibrate sensors

• can interpret sensor technical data

• can troubleshoot sensor faults

Technical understanding

3 days

565669




AUT121

Target groups

Contents

Outcomes

Prerequisites

Duration

Order number

Dates/Locations

Customised Training

This course may be





eCoaching

Technology


The increasing use of these servo drives in industry has led to a skills gap that can have a negative impact

on productivity. If you are a user of conventional pneumatic drive technology, this course provides you

with the knowledge and skills to master the basics of electrical servo drives.


PA: Maintenance Process-Engineering, Design/Engineering, Trainer/Consultant

• Fundamentals of electrical drives

• Encoders (absolute, incremental, resolver)

• Motors (asynchronous, synchronous, AC servo, DC, stepper)

• Controllers, motion profiles, positioning drives

The participant:

• can describe the function of stepper, servo and positioning drive

• can describe the interplay of mechanical and electrical components

• knows the criteria for selecting a drive

• can commission an electric drive system

• can localise and eliminate simple faults

• can use the Festo Configuration Tool software

• can assemble, power up and configure a system

• can select the most appropriate drive for a given application

• can identify and eliminate faults and can interpret error messages

• can work safely with an electric drive

• has completed practical exercises with spindle and toothed-belt axes, cantilever axes,

stepper and servo motors

Basic electrical and sensor understanding

2 days

562553




Fundamentals of Electric Drives

ED111

Target groups

Contents

Outcomes

Prerequisites

Duration

Order number

Dates/Locations

Customised Training

This course may be





eCoaching

Technology


Fast, confident electric drive configuration

For many years it seemed that pneumatics was superior to electrical drives in linear and rotary motion.

Electric drives have developed to an energy-efficient, versatile technology. The increasing use of these

drives in industry – demanding the mastery of mechanical and electrical components and software has

led to a skills gap that can negatively impact productivity. If you are a user of conventional pneumatic

drive technology, this course provides you with the knowledge and skills to master the basics of electrical

servo drives.

FA: Design/Engineering, Trainer

PA: Design/Engineering, Trainer/Consultant

• Influence of application data on the required system

• Dimensioning and selection of the right system

• Significance of the mass moment of inertia

• Understanding the control behaviour

• Factors influencing positioning accuracy and repeatability

• Designing and dimensioning systems using the “Positioning Drives” software

• Tips for safe mechanical and electrical design

• Tips on user guide, system documentation, maintenance and repair

• Safety in the electrical control

• Emergency stop

• Types of Stop

• Safety categories according to EN ISO 13 849-1 and EN 62 061

• Safe stop using the controller

• Practical exercises with the following components, spindle axis, toothed belt axis, cantilever axis,

handling device, stepper and servo motors

The participant:

• can describe the function and design of new electric drives

• can select, configure, dimension and integrate optimal electrical drive systems for applications

• knows relevant technical data, formulas, parameters

• can use configuration and dimensioning software to select according to their needs

• can select, configure, dimension and integrate optimal electrical drive systems for application

• Is familiar with appropriate safety legislation and standards and can adapt to the needs of their own

operational needs within production

Basic electrical and sensor understanding

Hardware similar to TP800 plus components

2 days

570024




This course may be delivered as part of a flexible blended learning programme incorporating

Festo live eTraining and eCoaching.

AUT201

Target groups

Contents

Outcomes

Prerequisites

Duration

Order number

Dates/Locations

Customised Training

Technology


Do you use or build machines or installations? Then the new machine directive is valid for you. It comes

into force on 29 December 2009 without any transition period. The standard DIN EN 954-1 has been

replaced by the new ISO 13 849-1. This means that in future you must define a Performance Level and

Diagnostic Coverage for your machine. This one day training gives an overview of the key aspects and

implications of the Machine Directive. There is an extended 2 day version on the following page in which

additional competencies are transferred.

FA: Maintenance, Design/Engineering

PA: N/A

• New machine directive 2006/42/EG

• Changes compared to old machine directive 98/37/EG

• Risk assessment according to EN ISO 13 849-1

• Differences to DIN EN 954-1

• Terms and definitions of EN ISO 13 849-1:

– Performance Level PL

– Diagnostic coverage DC

– Common Cause Failure CCF

– Mean time to failure MTTF

– Establishing values based on selected pneumatic and electropneumatics circuits

This event can be run as a presentation to many – in which case the outcome is:

The participant

• has seen an overview important aspects and implications of the machine directive

• has been provided with documentation and software tools (in some cases)

• has seen how key values can be calculated

1 day

567355



customised to the specific training requirements of your organisation.n.

Understanding the new machine directive

SN121

Target groups

Contents

Outcomes

Duration

Order number

Dates/Locations

Customised Training

This course may be





eCoaching

An excellent company

We know what makes an

excellent company: A focus on

customer satisfaction, corporate

and quality strategy, employee

satisfaction, efficient processes,

responsible and target-oriented

employee management, job-ori-

ented qualification, positive

business results and a positive

impact on society.

We will prepare your entire

organisation for the new tasks

you will face. Our consultants

will advise your employees on

the development of an inde-

pendent and autonomous work-

ing style.

The aim of their work is to

enable companies to efficiently

structure work, organisation

and qualification processes.

Organisation

55

Organisation


Introduction to Lean Production and Value Stream Mapping

Taking the form of a strategy game, this training gives you a holistic view of material and information

flows within a company and sensitises you to different types of waste in processes. You learn to analyse

the causes of delivery problems and low productivity and to develop and implement ideas for meeting

customer needs and improving processes. The main goal is to instil lean thinking in your company. The

strategy game provides practical experience for all employees involved in lean production projects.

FA: Maintenance, Design/Engineering, Trainer, Managers

PA: Process-Engineering Maintenance, Design/Engineering, Trainer/Consultant, Managers

• Inventory minimisation as an important basis for increased productivity

• The principle of pull production control

• Advantages compared to conventional production control methods

• Types and function of different pull production control methods

• Application of methods

• Kanban – the classic pull principle

• SMED – Optimisation of setup processes with Single Minute Exchange of Die

• CIP processes as part of the business game

• Introduction to Value Stream Mapping (VSM)

The participant:

• can analyse the causes of delivery problems and low productivity

• can develop and implement ideas for meeting customer requirements and process improvements

2 days

561209




LP111

Target groups

Contents

Outcomes

Duration

Order number

Dates/Locations

Customised Training

Organisation


Optimum batch size is often determined based on minimum inventory and job changeover costs. But this

approach has one critical flaw: It views changeover costs as unchangeable. This often results in overpro-

duction, excessive inventories, adjusted transport routes and scrapping, high cycle times and delivery

problems. This course enables you to radically reduce machine and plant downtime caused by setup.

FA: Operators, Maintenance, Engineering, Trainer

PA: N/A

• Relationship between batch size and setup time

• Reducing setup times as the only way to reduce batch sizes and inventories in production

• The SMED (Single Minute Exchange of Die) method and its phases

• The OTED (One Touch Exchange of Die) method

• Constructive solutions for fast setup processes

• Work organisation options for fast setup processes

• Influence on production control

• Practical implementation of methods in a model plant

The participant:

• is able to recognise waste

• knows the importance of short setup times for fast and economical order processing,

flexible production and low inventories

• can apply and teach the SMED method

1 day

559425




Reducing set-up time with SMED

LP131

Target groups

Contents

Outcomes

Duration

Order number

Dates/Locations

Customised Training

Organisation


TPM –

Maintenance strategies and Total Productive Maintenance

This course provides service technicians with an overview of commonly used maintenance strategies,

compares these based on different requirements and thus provides you with a basis for making mainte-

nance decisions to maximize availability in your own company.

FA: Maintenance, Design/Engineering, Trainer, Management

PA: N/A

• Production systems and their influence on maintenance

• Six typical types machine and system loss

• Roles and self-image in maintenance

• Organizational structures for maintenance

• Comparison of maintenance strategies:

– Event-oriented maintenance

– Routine maintenance

– Total Productive Maintenance (TPM)

– Reliability-Centered Maintenance (RCM)

– Risk-Based Maintenance (RBM)

• Data for recording maintenance performance

• Examples and practical exercises

The participant:

• can establish sources of loss on machines and systems

• sees maintenance as a service provider for production

• can evaluate various maintenance strategies and select the appropriate one for the company

or various machines

• can implement the company’s maintenance strategies

• can select and collect data for recording maintenance performance

Experience in maintenance

2 days

559428




LP141

Target groups

Contents

Outcomes

Prerequisites

Duration

Order number

Dates/Locations

Customised Training

Organisation


As one of the most important principles for the implementation of lean manufacturing, flow production

allows drastic reduction of throughput time and inventories while increasing flexibility. But this approach

presents conventional series production with difficult challenges. In this course you will learn how to

analyse the flow potential of production processes, what can be implemented, and how hurdles can be

overcome.


PA: N/A

• Analysis of workplaces with the Standard Operation Sheet

• Adjusting the cycle times of individual workplaces

• Flow and takt time production

• Avoidance of material transport with linear and U layouts

• Structure and development of open-plan production

• Line Back system

• Integration of logistic processes with kanban and milk run systems

• Flexible employee systems: relay and caravan systems

• Multimachine operation

• Examples and practical exercises

The participant:

• can analyse and evaluate workplaces

• can develop suitable optimization concepts

• can take the interaction between employees, organization and technology into account

• can integrate micrologistics

• can plan multimachine operation

• can implement concepts in practice

Experience with production planning and layout

2 days

559413




Flow – efficient production processes and layout

LP151

Target groups

Contents

Outcomes

Prerequisites

Duration

Order number

Dates/Locations

Customised Training

Bringing out your best side

Social skills and effective net-

works are the key to a success-

ful organisation.

In the future, both managers

and specialists will be required

to continue developing not only

their technical but also their

social skills.

Knowing how to overcome

difficult situations and support

teams throughout processes of

change is becoming more and

more important. Festo will teach

you how to positively design all

levels of a process in order to

achieve a successful overall

solution.

People

61

People


This module on the Principles of Leadership is the first of 3 that includes team leadership and personal

mastery. With a minimum theory and maximum activities, you experience key leadership principles and

skills and gain an understanding of what makes a good leader (role model). Group activities give you a

shared view of leadership and allow you to start identifying the changes you need to make.

FA: Junior management

PA: Junior management

• Definition of leadership

• Principles of leadership

• Role of a manager

• Management and motivation of employees

The participant:

• understands what constitutes a good leader

• identifies the changes necessary to become a good leader

• understands the principles of management

• knows the key tasks of a manager

• knows different styles of leadership and how and when to apply them

• knows how and when to delegate

The course is designed for First Line Leaders, that is, junior management.

3 days

565668

The 3 modules are given over a roughly 6-month period. An interim project which is defined by the end of

the first module. The program is preceded and closed by a review meeting (you and your superior).

The modules are best run with around 12 participants.

Leadership training module 1

LS111

Target groups

Contents

Outcomes

Prerequisites

Duration

Order number

Dates/Locations

People


Train-the-trainer –

Mastering key trainer skills

If you want to impart knowledge or train competencies, you not only need the specialist knowledge but

didactic know-how. This course will teach you to present content in a clear and engaging way, thus

increasing effectiveness. This Train the Trainer course gives you methods and important tips that will

allow you to meeting your training goals in a professional and qualified manner.


PA: Maintenance Process-Engineering, Design/Engineering, Trainer/Consultant, Management

• Didactics and methods for training

• Competency-based training, training aims and seminar design

• Physiology of learning

• Didactic reduction

• Teaching and learning methods

• Progress checks

• Active listening and asking questions

• Giving and receiving feedback

The participant:

• knows the classical learning mechanisms and can adapt training content to participants’ needs

• knows creative techniques to make technical training engaging

• knows the most important media and knows how they can be used for a specific training aim

or target group

• can communicate effectively with participants

• knows feedback rules and can give and receive feedback

• can structure training content in a clear and appropriate way

• can present complex topics clearly through didactic reduction

3 days

559442




TTT111

Target groups

Contents

Outcomes

Duration

Order number

Dates/Locations

Customised Training

This course presents a compelling new approach to customer communication. Proven tools guide the

service professional and develop the core skills needed for effective communication. The training course

is part of the four-part Service Ambassador program providing you, as a service engineer, with the skills

to build relationships, enhance loyalty, discover opportunities and differentiate their business from the

competition.

FA: Maintenance

PA: Process-Engineering Maintenance

• Identifying the ‘environmental factors’

• The core competencies of a professional and successful service engineer

• Comparing ‘modern consultative’ and ‘adversarial’ communication

• The communication cycle

• Key skills for ‘setting the stage’

• Strategic questioning skills

• Listening skills and the barriers to effective listening

• Identifying customer needs and expectations

• ‘Delivering the result’ – customer focus

• Achieving customer satisfaction and future commitment

The participant:

• has developed an increased awareness of customer perceptions

• is able to apply the customer ‘communication cycle’

• has enhanced customer-focused communication skills

• has developed skills to help identify customer needs and expectations

• can identify ways to enhance the customer’s opinion of themselves and their company

• can develop a personal action plan to help implement benefits gained in daily working

Practical understanding of the machines for which customer support is required as well as experience in

visiting customers in an after-sales technical support role

2 days

560278




Service Ambassador –

Communication skills for service engineers

People

64

CO111

Target groups

Contents

Outcomes

Prerequisites

Duration

Order number

Dates/Locations

Customised Training

For Course dates and bookings: call ROI ++353 (01) 2954955 NI ++028 90401072 or visit www.festo.ie

65

Team-based problem solving and process – FMEA

Growing complexity makes it increasingly difficult for maintenance staff to identify faults using technical

competence and experience alone. This course teaches you a systematic approach with analysis of the

environment, communication with specialist departments, and targeted use of appropriate techniques.


PA: Process-Engineering Maintenance, Design/Engineering, Trainer/Consultant, Management

• Part 1: Understanding and practicing team-based problem solving techniques:

Is/Is Not Analysis, Pareto chart, cause-and-effect diagram, brainstorming, filtering and scoring,

trend charts, box-and-whisker plot

• Part 2: More about similar techniques:

Deming, 8D report, DMAIC, RADAR logic

• Part 3: Understanding and practicing process FMEA

The participant:

• knows how team-based problem solving techniques can improve team effectiveness as part of

continuous improvement process (CIP)

• has started to undergo a change in self-image. Participants start to see themselves as knowledge

bearers who are proactive and deliberate to help reduce waste and risk in production.

Experience with team work , basic knowledge of quality control instruments as users

2 days

559418




People

IM111

Target groups

Contents

Outcomes

Prerequisites

Duration

Order number

Dates/Locations

Customised Training

For Course dates and bookings: call ROI ++353 (01) 2954955 NI ++028 90401072 or visit www.festo.ie

66 Free demos: www.festo-didactic.com

FluidSIM® 4.2 Pneumatics/Hydraulics

Individual and multiple licenses

Learning Systems

It doesn‘t get much faster than

this:

GRAFCET – the new graphical

description language that de-

scribes the logical behaviour

and operation of a control sys-

tem or process – regardless of

the technical software/hardware

implementation.

The new FluidSIM® Version 4.2

lets you create GRAFCET plans

according to the standard

DIN EN 60848 standard. In sim-

ulation mode, you can observe

and control the result step by

step.

If you already use FluidSIM® 4.x,

you can download the update

for free from the download area

of our website.

The versatile software package

FluidSIM® can be used to per-

form experiments, carry out sim-

ulations in real time and prepare

lessons. It can also be used as a

virtual modular control system

and integrated into blended

learning concepts. Version 4 fea-

tures outstanding dynamic sim-

ulation, many new components

and enhanced didactic material.

The lesson preparation tool

– Windows functionality:

drag & drop, copy & paste,

context-sensitive menus

– Copying of text and graphics

to Word and PowerPoint

– Print preview, scaling and

printing in all formats

– Integrated slide show: basic

circuits, animated sectional

views, instructional units,

support for many Windows-

compatible image and multi

media file formats

– Integrated fundamentals for

pneumatics and hydraulics

Realistic simulations in real

time

– Calculation of pressure build-

up and flow rate, current and

voltage

– Consideration of characteristic

data for calculating the pres-

sure drop in valves

– Realistic switching times

– Calculation of piston accelera-

tion and speed taking into

consideration inertia, stiction

and sliding friction, leakage

and end position cushioning

– Proportional and closed-loop-

control technology

– Digital technology in accor-

dance with Siemens LOGO!

Soft

– Cylinder and directional

control valve configurator

Learn – simulate – apply:

FluidSIM® in blended learning

concepts

– User-friendly project

administration

– Detailed description of all

components, in most cases

with colour illustrations

– Application examples in

video CD format

– Standard-compliant symbol

libraries according to

DIN ISO 1219

– Integrated learning training

program as the ideal comple-

ment to Festo‘s other learning

training programs

– Variable network licenses

or software activation via

Internet

Software

67

Learning SystemsSoftware

FluidSIM® 4.2 Pneumatics

E.g. single licence on CD-ROM

with online activation

DE 544145

EN 544153

ES 556939

FR 556930

with network licence connector

DE 544146

EN 544154

ES 556940

FR 556931

Student version

DE 544143

EN 544151

ES 556937

FR 556928

FluidSIM® 4.2 Hydraulics

E.g. single licence on CD-ROM

with online activation

DE 544149

EN 544157

ES 556943

FR 556934

with network licence connector

DE 544150

EN 544158

ES 556944

FR 556935

Student version

DE 544147

EN 544155

ES 556941

FR 556932

System requirements

– PC with Windows 98/ME/NT/2000/XP/Vista

– At least Pentium II 500 MHz

– At least 128 MB RAM

– Sound card

– 4-speed CD-ROM drive

Dynamic simulation

The new simulator, which rivals

those found in much more ex-

pensive professional programs,

permits the simulation of

dynamic effects such as pres-

sure build-up, inertia, accelera-

tion, stiction and sliding friction.

Systems with open-loop and

closed-loop control can be simu-

lated.

Circuit diagram creation

The component library has been

greatly extended in comparison

with Version 3.6. All the compo-

nents are shown in clearly struc-

tured trees. In addition to the

enhanced valve configurator, a

flexible cylinder configurator is

now also available.

Documentation

Flexible, highly detailed dia-

grams with automatic optimum

scaling. Automatic current path

numbering, logic element

tables, terminal designations

and terminal allocation lists in

electrical circuits. Function dia-

gram editor and parts list gener-

ator.

OPC and EasyPort – open the

gateway to the world of 24 volts

systems

FluidSIM® can also communicate

with other applications. This

makes it extremely easy to use

FluidSIM® for process simula-

tion.

Didactic material

Extended and updated didactic

material. Comprehensive de-

scriptions of the physical/-math-

ematical models of the compo-

nents used in FluidSIM®.

A detailed learning training

program makes it easier to get

started with simulation using

FluidSIM®.

Mini control system with 16 I/O

Complete mini control system

as a logic module with up to

16 inputs and outputs that can

access the EasyPort via OPC or

directly.

68

We want booking a course to be

easy and trouble-free for you.

Attending a course should bring

the participant the maximum

possible benefit.

1. Reserving course places

and dates

1.1 Places on scheduled open

courses may be reserved more

than 5 weeks in advance with-

out an official order.

Reservations will be held for a

period of 5 days after which

time Festo may offer places/

dates to other clients if the

reservation is not secured by

the client.

1.2 To secure course

places/dates, an official order

number (account holders) or full

payment (non-account holders)

will be required at the time of

booking. Written confirmation

of orders should be received by

Festo Didactic within 5 working

days of making the booking.

1.3 Delegate name(s) must be

confirmed to Festo at least 4

weeks in advance of the sche-

duled date or at the time of

booking if the booking is made

within 4 weeks of the course.

2. Confirmation, invoicing

and payment

2.1 Festo will confirm all reser-

vations by E-mail. The E-mail

will confirm all relevant details

including: course date(s),

location, delegate name(s),

price and booking status. Order

acknowledgements will also be

despatched by post in response

to official orders.

2.2 Invoices will be sent out

1 week prior to the scheduled

course date. Payment must be

made in accordance with your

standard Terms and Conditions.

2.3 Joining instructions, con-

taining important information

regarding preparation and atten-

dance requirements, will be

despatched to the client in ad-

vance of the course date. The

client must ensure that this

information reaches the dele-

gate(s) and that they are suit-

ably prepared for the course.

3. Cancellations

3.1 In the event of the client

wishing to cancel a course

reservation or booking for an

open course, the following

charges will apply:

• more than2 weeks notice:

no charge

• 2 weeks notice:

50% of price charged

• 1 weeks notice:

100% of price charged

Didactic having to cancel

scheduled arrangements for a

course, the following arrange-

ments will be made:

• more than 4 weeks notice:

the client will be offered

alternative dates or a full

refund

• 2 – 4 weeks notice:

the client will be given a full

refund for the original book-

ing and offered an alternative

date for 50% of the original

booking price

• Less than 2 weeks notice:

the client will be given a full

refund for the original book-

ing and offered an alternative

date free of charge.

3.4 Charges/credits resulting

from cancellations will be pro-

cessed via credit notes or in-

voices as appropriate.

Booking easily online

www.festo-didactic.com/ie-en

Festo reserve the right to

change course prices and

course structure as required.

General Conditions for Booking and Participation

69

Trainers

Festo Didactic Trainers have

extensive practical subject

matter expertise derived from

years of application based

project work and/or engineering

consulting and support in their

field. In addition, each has been

trained in educational methods

and is expert in modern blended

learning delivery techniques.

Course documents

Included in the cost of all

courses is a suite of extensive

course documentation which

provides an indispensable prac-

tical reference work for years

following completion of each

programme.

Catering

The course fees include the

course documents, lunch,

snacks and drinks during the

breaks.

Certification

Industry recognised certification

is awarded for successful com-

pletion of each course.

Course times

Typically:

9.00 – 16.45 – each day for

most courses. However, some

course timings differ will from

this.

Please refer to www.festo.ie for

exact timings of scheduled

courses

Travel/Hotel

After registering for a course,

you will receive detailed travel

information regarding the train-

ing location and a list of hotels.

How to find us

Festo Limited

Unit 5 Sandyford Park

Sandyford Industrial Estate

Dublin 18

Tel. ++ 353(0)1/295 49 55

Fax 295 56 80

E-mail: [email protected]

Consulting

Our customer advisors will be

pleased to assist you with any

questions on content, locations,

dates and reservations.

Simply call our service line.

Seminar registrationPlease copy and fax this form to:

Festo Ltd

Unit 5

Sandyford Park

Sandyford Ind Estate

Dublin 18

Fax number:

(01) 2955680

Service line/Tel:

(01) 2954955

Seminar

Location

Participants

Seminar

Location

Participants

Seminar

Location

Participants

Contact person

Telephone/fax

Company/department

Adress

Invoice adress

Place/date/signature

Date

Date

Date

We have read and accept the general terms and conditions for booking and participating in seminars.

We would like to register for the a seminars:

70

Festo Limited

Unit 5 Sandyford Park

Sandyford Industrial Estate

Dublin 18

Tel. ++ 353(0)1/295 49 55

Fax ++ 353(0)1/295 56 80

[email protected]

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