Traffica 101 v2
-
Upload
alvin-soriano-adducul -
Category
Documents
-
view
138 -
download
1
description
Transcript of Traffica 101 v2
-
Serve atOnce Traffica
1 Nokia Siemens NetworksConfidential
Serve atOnce TrafficaImproving customer insights with real-time subscriber-level information
-
Agenda
NSN Traffica Traffica Connectivity What does Traffica capture? Traffica Fields Traffica in Globe Current uses of Traffica
Confidential2 Nokia Siemens Networks
Current uses of Traffica Potential uses of Traffica References
-
Real-time traffic monitoring and analysis tool for multi-technology,multi-vendor networks
Netact TrafficaTM
Traffica focuses on live trafficand subscriber activity
Traffica provides real-time visibility over theend-users activity and service usage, in the whole network or down to cell level (location)
how much subscribers are using the
3 Nokia Siemens NetworksConfidential
how much subscribers are using the services, at what time, from where in the network, what problems they have
the details of calls and other activities,for each subscriber
the usage and problems per mobile type the activity of user groups, of roamers vs.
home subscribers, corporate customers, etc.
-
Traffica Connection
TNES
Real Time Traffic (RTT)(binary format)
NSNMSS
NSN SGSN
Real Time Traffic (RTT) (binary format)
4 Nokia Siemens NetworksConfidential
The same Traffica functionality and benefits are available to many
technologies and vendors networks
(binary format)TNES
TNES
SGSN
Any MSCSGSN
RTTs csv fileProbes
-
Traffica Data
1. Network elements generate statistical data, which is a basis for both the RTT reports. a. A voice call RTT is generated after each call has ended. b. MSCs generate two kinds of SMS RTTs: one is for mobile originated
short messages, and the other for mobile terminated short messages.
2. Traffica receives RTT reports from the NEs and identifies them.
5 Nokia Siemens NetworksConfidential
2. Traffica receives RTT reports from the NEs and identifies them.
3. Database is updated.
4. The real-time graphs and the alarms are updated accordingly.
-
Advantages of connecting to MSS
It allows operators to see used services, access methods and technologies and their problems in the MSS in real time.
Monitor and troubleshoot the interconnections
Find active mobile types in real-time
6 Nokia Siemens NetworksConfidential
See how services (e.g. Voice, SMS etc) are used
Detect problems of the roaming subscribers
-
Real-Time Traffic reports from MSC Server
CUL report: Computer Units Load INT report: early INterrupted Transations VLR report USSD report: Unstructured Supplementary
Data FHO report: Failed HandOvers
RTT for calls include e.g.: call start and end time A and B subscriber identity: IMSI, MSISDN A and B mobile equipment identity : IMEI A and B location information:
cell/BSC/RNC/MGW
The MSC can also send a variety of other reports:
RTTs are sent in real-time for each call attempt, SMS sent or received, successful or not:
7 Nokia Siemens NetworksConfidential
FHO report: Failed HandOvers HO report: successful HandOvers DRC report: Data Rate Changes LCS report: LoCation Services TER report: Trunk-side Early Released
calls FRD report: subscriber Fraud Detection,
limitation and reporting
cell/BSC/RNC/MGW LA/RA/SAC
CGR/PCM/TSL clear code paging time etc.
SMS reports include e.g: A and B identity, mobile equipment, location SMS delivery date and time error cause, etc.
-
Database queries(Traffic News)
Database ExportTraffica Database
OFF-LINE
ON-LINE
TNES
Traffica in Globe
Events
Real-time graphson Traffica Server
NSNMSS
8 Nokia Siemens NetworksConfidential
Clear CodeMatrix
(CCMA)
AdministrationUser Management
on Traffica Server
Alarms on thresholds
At the end of the upgrade project, there will be 34 Traffica in Globes network.
-
Current use of Traffica
Used in Globe NOC for troubleshooting
Used in Sonia for determining the location of subs and current device
Used in Messaggio for SMS Fraud
Used in Ply for monitoring priority subscribers
9 Nokia Siemens NetworksConfidential
Used in Ply for monitoring priority subscribers
Used in Performance analysis
-
Potential uses of Traffica
It can be used for roaming quality analysis
Profiling of roamers
Correlation of terminal type and service usage
Profiling of Corporate Customers
10 Nokia Siemens NetworksConfidential
Profiling of Corporate Customers
-
120+ Traffica customers in 60 countries9 out of 10 users would recommend the solution to their colleagues(Traffica customer survey)
Denis CoakleyDirector of Network Operations
Hutchison 3 UK
Luis MajorcaOSS Senior SpecialistDigitel Venezuela
3 UK Claro Brazil
Digitel VenezuelaVodafone New Zealand
A solution like Traffica is the key to understanding how your service is performing. Its not just looking at network elements and their availability. It tells you how your service is flowing through your network.
We see Serve atOnce Traffica as a strategic component in our business as it allows us to offer solutions for the most critical needs inside our company.
11 Nokia Siemens NetworksConfidential
Hutchison 3 UK
Rob McLennanGSM/Switching Ops Specialist
Vodafone New Zealand
Vodafone New ZealandOrange SwitzerlandTuMobil SloveniaTelefonica Spain
Elisa Finland
Following the adoption of our solution Traffica at Customer Care, Elisa Finland now resolves 98 %of customer queries on the first attempt
Without Serve atOnce Trafficawe wouldnt be able to fix certaincustomer problems.The troubleshooting process is quicker. We can fix a problem right away, in hours instead of days.
-
References for Traffica using Non-NSN Core
Vodafone New Zealand Shanghai Unicom Claro Brazil Digitel Venezuela Elisa Finland LMT Latvia TusMobil Slovenia
12 Nokia Siemens NetworksConfidential
TusMobil Slovenia Orange Switzerland 3UK
-
13 Nokia Siemens NetworksConfidential
Thank you!