Trade Finance Services
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Trade Finance Services Business Process Services Overview Today, banks are faced with a complex maze of ever escalating growth challenges, increased fraud rates, and demand for improved customer service. Further, prolonged economic recovery has made it vital for banks to focus on new avenues such as emerging markets and bank- assisted open market services to ensure revenue growth. While handling traditional trade finance services, banks also need to manage fraud, risk, and regulations to guard against the loss of reputation. Our comprehensive portfolio of Trade Finance Services spans origination, transaction processing, customer service, risk management, and analytics. This enables banks to launch new services in supplier financing, open account, and traditional trade. Through our services in trade finance you can: Enhance business growth by delivering services in new geographies Standardize and de-risk trade operations across regions to deliver consistent customer experience, while expanding the existing customer base Reduce revenue leakage and improve financial performance using advanced analytics Reduce cost of operations and processing cycle time significantly to retain market competitiveness Improve reputation using effective fraud and risk controls TCS manages the complete lifecycle of Trade Finance with advanced analytics for each process. n n n n n The TCS Advantage By partnering with us, you stand to gain from our: Industry domain expertise: We have deep domain expertise acquired over 15 years of processing transactions, with over 100 CDCS accreditations offering high-end services such as trade advisory and trade compliance. Some of our experts are associated with ICC affiliated trade panel committees for reimbursements and claims. Analytics and insights: We have ensured revenue maximization by providing customer attrition alerts and insights on revenue leakage trends, which enabled the sales team to take appropriate action Our global financial performer indicator monitors performance proactively, highlighting the need for strategic decisions in high/low performance areas Our established centralized process tracks and flags abnormal customer behavior and Anti-Money Laundering (AML) globally, thus preventing frauds Delivery excellence: We have a proven track record of providing significant value to customers with consistent service delivery levels. We process over 2.5 MM transactions in the trade domain n n n n n n To explore various lucrative, trade finance-related business opportunities, banks must venture into new markets amidst stringent regulations, and stiff competition. Moreover, responding to regional economic pressures and regulatory requirements requires banks to consolidate worldwide trade operations that are critical to sustain growth. Banks must consolidate and automate global trade processes to improve process efficiency to enhance customer experience. TCS’ end-to-end Trade Finance Services enable you to bring in the efficiency and effectiveness in your operations. Our services enable you to achieve growth by managing global trade operations across geographies and products at optimal costs and risks. Our services help banks increase revenues, reduce turnaround time, improve accuracy, regulatory compliance, and proactively manage risk.
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Transcript of Trade Finance Services
Trade Finance Services
Business Process Services
Overview
Today, banks are faced with a complex maze of ever escalating growth challenges, increased fraud rates, and demand for improved customer service. Further, prolonged economic recovery has made it vital for banks to focus on new avenues such as emerging markets and bank-assisted open market services to ensure revenue growth. While handling traditional trade finance services, banks also need to manage fraud, risk, and regulations to guard against the loss of reputation.
Our comprehensive portfolio of Trade Finance Services spans origination, transaction processing, customer service, risk management, and analytics. This enables banks to launch new services in supplier financing, open account, and traditional trade. Through our services in trade finance you can:
Enhance business growth by delivering services in new geographies
Standardize and de-risk trade operations across regions to deliver consistent customer experience, while expanding the existing customer base
Reduce revenue leakage and improve financial performance using advanced analytics
Reduce cost of operations and processing cycle time significantly to retain market competitiveness
Improve reputation using effective fraud and risk controls
TCS manages the complete lifecycle of Trade Finance with advanced analytics for each process.
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The TCS Advantage
By partnering with us, you stand to gain from our:
Industry domain expertise: We have deep domain expertise acquired over 15 years of processing transactions, with over 100 CDCS accreditations offering high-end services such as trade advisory and trade compliance. Some of our experts are associated with ICC affiliated trade panel committees for reimbursements and claims.
Analytics and insights:
We have ensured revenue maximization by providing customer attrition alerts and insights on revenue leakage trends, which enabled the sales team to take appropriate action
Our global financial performer indicator monitors performance proactively, highlighting the need for strategic decisions in high/low performance areas
Our established centralized process tracks and flags abnormal customer behavior and Anti-Money Laundering (AML) globally, thus preventing frauds
Delivery excellence: We have a proven track record of providing significant value to customers with consistent service delivery levels. We process over 2.5 MM transactions in the trade domain
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To explore various lucrative, trade finance-related business opportunities, banks must venture into new markets amidst stringent regulations, and stiff competition. Moreover, responding to regional economic pressures and regulatory requirements requires banks to consolidate worldwide trade operations that are critical to sustain growth. Banks must consolidate and automate global trade processes to improve process efficiency to enhance customer experience.
TCS’ end-to-end Trade Finance Services enable you to bring in the efficiency and effectiveness in your operations. Our services enable you to achieve growth by managing global trade operations across geographies and products at optimal costs and risks. Our services help banks increase revenues, reduce turnaround time, improve accuracy, regulatory compliance, and proactively manage risk.
www.tcs.com
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applicable laws, and could result in criminal or civil penalties. Copyright © 2013 Tata Consultancy Services Limited
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About Tata Consultancy Services Ltd (TCS)
www.tcs.com
Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT and IT-enabled infrastructure, engineering and assurance services. This is delivered through its unique
TMGlobal Network Delivery Model , recognized as the benchmark of excellence in software development. A part of the Tata Group, India’s largest industrial conglomerate, TCS has a global footprint and is listed on the National Stock Exchange and Bombay Stock Exchange in India.
For more information, visit us at
Contact
To know more about TCS Trade Finance Services, contact [email protected]
Experience Certainty
Over 45% reduction in first-pass quality control rejects in trade processing
Over 95% conformance across trade processes delivered
Up to 15% savings through productivity led process management
Up to 20% reduction in cycle time through platform automation, leading to improved time-to-market
Over 70% reduction in customer impact errors, resulting in increased customer satisfaction
Up to 70% savings using our trade anti-money laundering analytics which have been instrumental in detecting suspicious transactions and averting frauds.
We partner with your product teams to structure new deals, which can open up new revenue streams. Further, we rely on our global trade process expertise to collaborate with you to build structured performance tracking to improve review mechanisms. This helps us deliver higher process efficiency and reduce errors in first pass quality control.
About TCS Business Process Services (BPS)Business Process Services (BPS) at TCS is about managing & executing business operations. Our domain expertise helps deliver core business processing across industries, analytics & insights and support processes such as accounting, HR and supply chain management. TCS partners with customers to accelerate co-transformation, and generates business value for customers through delivery excellence, risk management and through innovative
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An overview of our Trade Finance Services
models such as Platform BPS which delivers process as a service. With annual BPO revenues of greater than US$ 1.4 billion, TCS is one of the largest BPS providers with 47,500+ employees servicing 225+ customers across the globe.
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nCredit Limit settingnCollateral booking & reviewnLC guarantee issuancenCommodity Pricing & tracking
Account opening & maintenance n
nDiscrepancy ManagementnVoice CenternAdvice generation & dispatchnPaymentsnReceivables/PayablesnFX spot & ForwardsnConfirmationnCharging recoverynRisk ParticipationnOpen A/C process & follow up
Document checking n
nClient onboardingnResolution of discrepanciesnPriority ServicenDocument PreparationnBeneCare
Inquiries & investigations n
nAnalytics / BPR / Product SupportnReconciliationnInfo Sec AdminnCompliance Checking & Fraud ControlnCollateral Review & ReportingnTrade Advisory & Compliance SupportnNew Product SupportnProof of AccountsnRegulatory Management & Reports
Reporting
Origination Transaction Processing Customer Service Risk Management
Analytics
Marketing AnalyticsnProduct LaunchnProposal ManagementnProduct AugmentationnProduct PricingnSales Lead Generation
Operations and Technology Analytics
nProduct and Process Redesign nNon Straight Through Processing Analysis
nExpense Control nAging exception and Exposure Analytics
nCorrespondent Bank Research nProduct Testing and Support
Risk AnalyticsnFloat AnalysisnRevenue Leakage ControlnDelinquencynFraud Risk and AML
