TOTAL QUALITY MANAGEMENTPROJECT ON INFOSYS

Infosys Limited

• Established by N. R. Narayana Murthy and six engineers in Pune• Started in 1981 by seven people with US$ 250, headquartered

in Bangalore, India• Revenues of US$ 6.825 billion (Q3-FY12) and a market

capitalization of approximately US$ 30 billion• First IT Company from India to be listed on NASDAQ.• First Indian Company to Introduce Employee Stock Options

(ESOP) program• Offices in Germany, Sweden, Belgium, Australia,Canada ,China

and two development centers in the US• Employee strength grows to over 100,000

• VISION: "We will be a globally respected corporation."

• MISSION: “To achieve our objectives in an environment of fairness, honesty, and courtesy towards our clients, employees, vendors and society at large."

• VALUES We believe that the softest pillow is a clear conscience.

The values that drive us underscore our commitment – Client Value– Leadership by Example:– Integrity and Transparency– Fairness– Excellence

PRODUCT AND SERVICES OFFERED

Product Offering• Finacle• Flypp• Infosys Edge• Infosys HIMI• Infosys MaskIT• Health Benefit Exchange• Infosys mConnect• Infosys Research On Demand• Infosys Unified Communications

and Collaboration (UC)• iTransform• Supply Chain Visibility

Services Offering•Application Development &

Maintenance,•Corporate Performance

Management,•Enterprise Quality Services•Infrastructure Services•Packages Application Services•Product Engineering•Systems Integration

Infosys Offerings

1) Custom Application Development2) Maintenance and Production Support3) Package-Enabled Consulting and

Implementation4) Business Transformation Consulting5) Other Solutions6) Business Process Management Services7) System Integration Services

GOLDEN PEACOCK NATIONAL QUALITY AWARD

• Award to improve Productivity &Quality• Different sectors :

-Large Enterprises -Medium and Small Enterprise -Special Categories

• Self-assessment and external evaluation• Evaluate the applications

Infosys Qualities

• Putting Customers First• Management by fact• Focus on Prevention• Principle of Employee Involvement• Principle of cross-functional management

Infosys Success

• Award - excellence in Corporate Governance• Revenues - $6.04 billion.• Selective hiring process• Excellence awards for Employees• Infosys’ organizational structure

Major Achievement of Infosys

• First Indian company to be listed on NASDAQ• The first to offer stock options to its employees• First company to be awarded the "National

Award for Excellence in Corporate Governance" conferred by the Government of India in 2000.

• First rank in the Business World's survey of "India's Most Respected Company" in 2002

• ICSI National Award for Excellence in Corporate Governance (2001)

• CII Exim Award• “Business partner of year “ by P&G. (2011• Worlds most innovative companies by forbes

2011 • Infosys wins Telstra award for "Excellence in

Quality"

Thank You!!