TQM FINALL Presentation

8/8/2019 TQM FINALL Presentation

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Presentation of TQM

Presenters:

Bushra Qamar


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Leaders Vs Managers


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It is often difficult to understand theIt is often difficult to understand theIt is often difficult to understand the

difference between Leaders & Managers.difference between Leaders & Managers.difference between Leaders & Managers.

Do Managers lead?

Do Leaders manage?

What is the difference between Management &

Leadership?

It is the question that has been asked more than once and alsoanswered in different ways.


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Managers Vs Leaders ..Are

they really different????

Yes


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Difference is here

There is a profound difference between Management &

Leadership----------------and both are important.

The biggest difference between Managers & Leadersis

the way they motivate people who work or follow them

and this sets the tone for most other aspects of what

they do


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'Leadership'

ARoad,AWay, The Path of aship at sea - a sense of Direction.

"A pack of sheep led by a lion will defeat a group of lions ledby a sheep"


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Course & Steering

The Word Leadership comes from.

The old English word LAD

for a

Course

A LODE is a vein.thatLeads or

Guide to Ore

ALODE-S

TAR

.is

the name for

thestarthatguide Sailors,the Polar Star

LEADERSHIP


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Course & Steering

The word Management comes from .

Latin word MANUS. the Hand,from which we also get MAINTENANCE &

MAINSTAY

MANAGEMENT


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Course & Steering

Leadership =guides by setting a Ship Course

Management =keeps a handon Tiller


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TO Manage means:

To bring about

To accomplish

To have charge of a responsibility for a conduct

TO Lead means:

Influencing

guiding in a

DirectionCourse

Action

Opinion

TheDistinction

isCrucial


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Managers & leaders are Two sides to thesame Coin.

Leadership & management are Two Notions

that are often used interchangeably.


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Main Difference

Managing & leading are two different ways of

Organizing People.

*The Leader is Followed

*The Manager Rules


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Main Difference

*The Leader has Followerspeople naturally follow through their own choice, whereas leaders uses

o Passions & Stir Emotions

*The Manager has Subordinatesposition of authoritythrough time and useso Formal ,Rational methods


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Work Focus

Managers are paid to get things done often within tight constraints of Time

Money

Managers naturally pass on their work focus to their subordinates.

But Following is always a voluntary activity.

Leaders do activities of Counseling

Coaching

Teaching Listening

Teamwork

Relationships


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Management

The 7 Ss1. Strategy

2. Structure3. System

4. Shared Values

5. Staff

6. Skills

7. Style

Hard Ss

Soft Ss

Hard Ss are proper concern of

MANAGERSbcoz they deal

with THINGS &

TECHNOLOGY

Soft Ss are proper concern of

LEADERSbcoz they deal with

PEOPLE


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Essence of Leadership

1. A shared understanding of the environment-

we know what we face

2. A shared vision of where we are going-

we know what we have to do

3. A shared set of organizational values-

we are in this together4. A shared feeling of power-

we can do this

The leader asks What and Why????


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Essence of Management

The manager asks How and When????

o Manager have Administrative skills

o Orderliness of mind & methods


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Management is

Science

Managers are of

Mind

Accurate

Calculated

Routine

Statistical

Methodical

Leadership is an

Art

Leaders are of

Spirit

CompoundedofPersonality

Vision

Commitment


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Difference in Perspectives

Managers

*Think Incrementally

Leaders

*Think Radically

Managers

Do things Right

Leaders

Do the right thing


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Managers

Do things by the BOOK&followCOMPANY POLICY

Leaders

follow theirINTUITION, which may inturn be of more benefit to the company.

leaders seek out the Truth and make decisions

Based on FactNot basedon Prejudice

They have a preference for Innovation


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Win Loyalty

Groupsare oftenmore loyaltoaLeaderthanamanager.

This loyalty is created by the leader taking responsibility in the

areas such as: taking the blame when things go wrong

celebrating group achievements, even minor ones

giving credit where it is due

Finally win Hearts & MindLeaders are Observant & Sensitivepeople.

They know their team and develop mutual Confidence within it.


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Charismatic

TransformationalStyle

o Leaders give up formal authoritarian

control bcoz

telli

ng people w

hattodo,doesn'tinspire them to follow

anyone

o Leaders with a strong Charisma findit easier to attract people to theircause.They typically promise transformational benefits


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Authoritarian

TransactionalStyle

Managers have a position of

authority .vested in them by

the company

management is transactional

tell subordinates what to

do Their subordinates work for

them and largely do as they are

told


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Seek RiskManagers

are Risk Averse

they seek to avoid conflict where possible.

they generally like to run a Happy Ship

Leaders

are Risk Seekers

when pursuing theirvision, they consider itsnatural to encounter their problems & hurdles

that must be overcome along the way


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Empowering Employees

Empowerment: Giving employees theEmpowerment: Giving employees theauthority and responsibility to makeauthority and responsibility to make

decisions.decisions.

Enabling: Giving workers the educationEnabling: Giving workers the educationtools needed to make decisions.tools needed to make decisions.


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Comparison Table

Leader Manager Essence Change Stability

Focus Leading people Managing work

Have Followers Subordinates

Horizon Long-term Short-term

Seeks Vision Objectives

Approach Sets direction Plans detail

Decision Facilitates Makes

Power Personal charisma Formal authority

Appeal to Heart Head

Energy Passion Control

Dynamic Proactive Reactive

Persuasion Sell Tell

Style Transformational Transactional

Exchange Excitement for work Money for work


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Comparison Table

Exchange Excitement for work Money for work

Likes Striving Action

Wants Achievement Results

Risk Takes Minimizes

Rules Breaks Makes

Conflict Uses Avoids

Direction New roads Existing roads

Truth Seeks Establishes

Concern What is right Being right

Credit Gives Takes

Blame Takes Blames


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Our Opinion

A Comment

I dont like to be manage. But

if you lead me ,I will follow uanywhere

People shouldnt like to be

managed --------it implies wetreat them like a thing


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Final Conclusion

Leader / Manager = Leadager


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Leading first then Managing

The Ideal Conditionis to lead & manage at the same time

Managers are necessary ,Leaders are essential.

Leadership is one of those Assets that a manager must possess.

To be a good manager ,s/he must have many leadership traits.

Managers who cant lead ,realize that they cant buy hearts when people

have to follow them down a difficult path.


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Bottom Line

Organizations need Good Management & Great Leaders. They need efficient

functions & energizing relationships

The BOSSES who cant manage kill

the organization just as fast as one

who cant lead

Butthe person whocando boththeyareonthepathofsuccess


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WORLDS TOP LEADERS

& MANAGERS


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Great Political Leaders

Nelson Mandela

Winston ChurchillAbraham Lincoln Adolf Hitler

George WashingtonZulfiqarAliMustafa kamal

PashaAtaturk

Father of the

Nation


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Top 10 Business Leaders

1. Bill Gates, co-founder ofMicrosoft

2. Sam Walton,former CEO ofWal-Mart

3. Jack Welch,former CEO ofGeneralElectric

4.Warren Buffett, CEO ofBerkshire

Hathaway

5. Lee Iacocca, formerCEO ofChrysler


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Top 10 Business Leaders

6. Steve Jobs, CEO ofApple

7. Herb Kelleher, chairman ofSouthwest Airlines

8. Michael Dell, founder ofDell Computer

9. Alan Greenspan, chairman of the Federal Reserve

10. Carl Icahn, 1980s corporate raider


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Top 10 women Leaders

1. Queen Elizabeth II - Queen of Britain

2. Indira Gandhi - India

3. Margaret Thatcher - Britain

4. Golda Meir -Israel

5. Angela Merkel -G

ermany

6.Ellen Johnson Sirleaf-Liberia

7. Corazon Aquino -Philippines

8.Benazir Bhutto -Pakistan9. Sirivamo Bandaranaike -Sri

Lanka

10. Yulia Tymoshenko - Ukraine


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Most Admired Managers of

World

Ed Breen at Tyco (TYC )

Anne Mulcahy at Xerox(XRX )

who turned around troubled

ships by combining no-nonsense leadership withstrict financial controls


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The Perfect Leader & Manager of

the World

MUHAMMAD (PBUH)

Followed rules &

policies given by

ALLAH

Followers found

MUHAMMAD SAW

righteous, trustworthy,

pious, compassionate,

honest.

Muslims remembered and recounted what he said and did. Both

during his lifetime and throughout the following centuries

TQM FINALL Presentation

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