A previous Toyota Collision Repair Information Bulletin (CRIB) #60, dated August 1994, cautioned against perform-ing paintless dent repairs (PDR) on Toyota vehicles, citing three specific reasons, including damage to:

1. the finish, due to microscopic crack-ing that may not be visible to the unaided eye (see Figure 1).

2. the anti-corrosion coatings on the metal from sharp tools prying on in-ner panels (see Figure 2).

3. exterior trim and body panels to gain access to the damage. This includes damage caused by wedges and drill-ing holes in inner panels to gain ac-cess to the backside of the damage.

In the closing statement of the 1994 CRIB, it was stated that Toyota would evaluate the use of PDR as new tools and technologies come to market.

A newly released CRIB, #146, lists the guidelines for performing PDR on Toyota, Scion, and Lexus vehicles. Panels with many dents, such as hail damage, may be considered for PDR as long as the origi-nal panel strength is maintained. Dents of up to a softball size in diameter may be considered as long as the damage is at least 50 mm (2") from the edge of the panel or a body feature line. Creases that are up to 100 mm (4") long may also be repairable.

TOYOTA LISTS PAINTLESS DENT REPAIR (PDR) CONSIDERATIONS

A general overview of the recommenda-tions in the bulletin include:

1. inspecting the finish with a 30X mag-nifying glass to make sure the finish hasn’t been damaged (see Figure 3). If the finish is damaged, refinishing will be required.

2. taking steps to ensure that the protec-tive coatings in the repair area are not damaged, and that the coatings on the back of the panel are restored, if dam-aged, following repairs.

3. inspecting the panel after the repair with a 30X magnifying glass (see Figure 4) to make sure the flexing of the panel did not exceed the elastic limit of the finish, resulting in micro-cracking and possible delamination. If the finish is damaged during the PDR process, refinishing is required.

Toyota strictly prohibits drilling or cutting panel reinforcements or braces, as well as the use of wedges used to gain access to the backside of the damage. These items may void the manufacturer’s corro-sion warranty.

The Toyota CRIB outlines specific repair processes and considerations for per-forming PDR on Toyota, Scion, and Lexus vehicles. To view a copy of CRIB #146, visit the Toyota Technical Repair Informa-tion web site at techinfo.toyota.com or a local Toyota, Scion, or Lexus Dealership.

April 16, 2007

Figure 2 – Using protective tips on the prying tools can reduce the likelihood of damage caused by prying on the back of the panel.

Figure 1 – Cracking of the finish may not be visible to the unaided eye.

Figure 3 – A 30X magnifying glass is available at most electronic stores.

Technical Information For The Collision Industry

For comments or suggestions on the Advantage Online, please contact I-CAR Senior Instructional Designer Bob Jansen at bob.jansen@i-car.com.

TOYOTA LISTS PAINTLESS DENT REPAIR (PDR) CONSIDERATIONSContinued From Page 1

Figure 4 – Following removal of the damage, the magnifying glass is used to ensure the finish has not been damaged.

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