TOURISM DEPARTMENT AT IPSS “ALFONSO MOTOLESE” ITALY.
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Transcript of TOURISM DEPARTMENT AT IPSS “ALFONSO MOTOLESE” ITALY.
TOURISM DEPARTMENT AT IPSS TOURISM DEPARTMENT AT IPSS “ALFONSO MOTOLESE” ITALY“ALFONSO MOTOLESE” ITALY
ItaliaItalia Puglia
Social ServiceSocial Service
Tourist ServiceTourist Service
Advertisment GraphicAdvertisment Graphic
Economic ServiceEconomic Service
SectorsSectors
TToourist Serviceurist Service 3 years3 years
Qualification Qualification
Operator in TOperator in Toouristurist CCompaniesompanies
2 years2 years
State DiplomaState Diploma
Technician in Technician in ToTouristurist SServiceervice
Common subjectsSubject related to their sectorSpecializing area
Specializing AreaSpecializing Area 180 h180 h
Experts Experts TeachersTeachers
120 h120 h
TrainingTraining
Total 300 h yearTotal 300 h year
An example about a teaching An example about a teaching module onmodule on
GUIDING AND TOUR GUIDING AND TOUR LEADING LEADING
HOURS: 30
TARGET: 4th class- Tecnico dei Servizi Turistici
EVALUATION: Test - Creating itineraries –
COURSE OVERVIEW:
to be able to organize all the movements at the airport, in the hotel, in the museum and on the coach.
to be able to keep the group together. to provide a series of practical information. to be ready to act. to be able to speak at least in one foregn language.
TASKS:
The regional law The tourist jobs Role and competences of a tour leader
A tour leader or courier is someone who accompanies individuals or groups of tourists in the national territory or abroad, following tourist programs already prepared by organizers and providing assistance and tourist information on the way, out of the competences that belong to tourist guides. Each Region fixes requirements and rules to work as a tour leader.
Take care of documents (Passports, visas, sanitary certificates, rooming lists, tickets and vouchers)
Kowledge of local currencies and to be informed on the exchange rates.
Knowledge of the local customs.Good knowledge of the insurance clauses.
Illustrate the historical, geographical and artistic aspects of the places they are going to visit
To have an appropriate behaviour in every circumnstances.
To be able to understand the clients’ needs in the scrupulus respect of the fixed program
To have positive relations with the group.
Elements of tourist geography, of communication and of transport. Tecnique and tourist
organization.
Tourist legislation.
First aid knowlege
Foreign language.
CREATING AN ITINERARY
You have been asked to accompany a group of foreign
people to visit The national reserve of Torre Guaceto.
Create an itinerary with the indications you think are
necessary to provide before starting the visit.
OUR NATIONAL PARKOUR NATIONAL PARKRESERVA NATURALERESERVA NATURALE
Eleonora MATTEO Eleonora MATTEO HeadmasterHeadmaster
Grazia SANTORO Grazia SANTORO Project ManagerProject Manager
Ecoll TeamEcoll TeamCaliandro FrancescoCaliandro Francesco
Cantanna PietroCantanna PietroGreco VincenzoGreco Vincenzo
Leone LuciaLeone LuciaMagistri PaolaMagistri Paola
Magno FrancescoMagno FrancescoMarchi AnnalisaMarchi AnnalisaMicoli FrancescoMicoli Francesco
Miccoli RosaMiccoli RosaSogno PatriziaSogno Patrizia
PartnersPartnersTerrae MarisTerrae Maris : : Costantini AngeloCostantini Angelo
Art Art Graphic Graphic Bianco StefanoBianco Stefano