touchskin Washing Machine - Usability Test

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How do end-users like our new touch control for washing machines? TOUCHSKIN WAS BEING TESTED BY END-USERS

Transcript of touchskin Washing Machine - Usability Test

Page 1: touchskin Washing Machine - Usability Test

How do end-users

like our new touch

control for washing

machines?TOUCHSKIN WAS BEING TESTED BY END-USERS

Page 2: touchskin Washing Machine - Usability Test

We developed a Touch Control

Concept for Washing Machines…

Watch the video here!

Page 3: touchskin Washing Machine - Usability Test

… we built an online-community…

facebook.com/touchskincommunity

Page 4: touchskin Washing Machine - Usability Test

… and spent two days with usability

testing.

Find some of the pictures here.

Page 5: touchskin Washing Machine - Usability Test

We asked 25 questions about

… how they liked touchskin

… improvement suggestions

… the ideal washing machine

… money - how much would end-

users pay for touchskin

… how happy people are with

their current washing machine‘s

control system

… and people‘s

sociodemographic characteristics

Page 6: touchskin Washing Machine - Usability Test

... and talked to

… hundreds of German-speaking end-users

… 212 women and even more men

... people of all ages

60% of them are between 18 and 35 years old

… owners of different washing machine brands

75% of all people asked wash with one of the following brands: Miele,

Gorenje, AEG, Indesit, Whirlpool

... people with different education and in various positions

… end-users virtually as well as face-to-face.

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We analyzed the feedback…

… and included the results in the development of the washing

machine panel.

Page 8: touchskin Washing Machine - Usability Test

We summed up the end-users‘

opinions…

Watch the video!