touchskin Washing Machine - Usability Test
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Transcript of touchskin Washing Machine - Usability Test
How do end-users
like our new touch
control for washing
machines?TOUCHSKIN WAS BEING TESTED BY END-USERS
We developed a Touch Control
Concept for Washing Machines…
Watch the video here!
… we built an online-community…
facebook.com/touchskincommunity
… and spent two days with usability
testing.
Find some of the pictures here.
We asked 25 questions about
… how they liked touchskin
… improvement suggestions
… the ideal washing machine
… money - how much would end-
users pay for touchskin
… how happy people are with
their current washing machine‘s
control system
… and people‘s
sociodemographic characteristics
... and talked to
… hundreds of German-speaking end-users
… 212 women and even more men
... people of all ages
60% of them are between 18 and 35 years old
… owners of different washing machine brands
75% of all people asked wash with one of the following brands: Miele,
Gorenje, AEG, Indesit, Whirlpool
... people with different education and in various positions
… end-users virtually as well as face-to-face.
We analyzed the feedback…
… and included the results in the development of the washing
machine panel.