Total quality index: a benchmarking tool for total quality management
Total Quality Management and Benchmarking
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![MANUAL ON BENCHMARKING FOR QUALITY IMPROVEMENT OF …€¦ · 2012 [Manual on Benchmarking for Quality Improvement] FOREWORD Benchmarking is a performance improvement method that](https://static.fdocuments.us/doc/165x107/5f705b0f4ab5dd28605eb3c1/manual-on-benchmarking-for-quality-improvement-of-2012-manual-on-benchmarking-for.jpg)
