Toshiba Error Codes

8/12/2019 Toshiba Error Codes

1/16

Toshiba E-studio 16, 20, 25 are equivalent to Xerox Pro 416 and 421. If machine has picture of wrencha code is present to read code press down 8 and clear/stop key simultaneously. All codes, exceptfuser error codes are reset by turning machine off and back on again. Messages are applicableto Toshiba E Studio 160, 200, DP1600, DP2000, and DP2500

C01Main motor drive problem

CA2Horizontal sync signal error

C04PFP main drive problem (Tray 3)

C06LCF feed motor

C13Cassette 1

C14Cassette 2

C15Cassette 3

C16Cassette 4

C18LCF tray problem

C19LCF feed motor

C21Scan problem

C25Scan watchdog error

C26Exposure lamp

C38Replaced process unit error

C41Fuser thermistor or low temperature

C43Fuser problem after warm-up

C44Fuser problem after warm-up

C45


2/16

Fuser thermistor open

C56Communication error between copier and PFC

C57Communication problem between copier and IPC

C58Communication problem between IPC and finisher

C71Doc feeder paper supply motor problem

C73Doc feeder EEPROM initialization problem

C74Doc feeder exit reverse sensor problem

C81Doc feeder fan

C82Doc feeder aligning sensor

C83Doc feeder size length adjustment error

C91SRAM lithium battery

C95

Power supply fan

C96Process unit fan

C97Vacuum fan

C98Clock IC problem

C99PFC microcomputer problem

CA1Laser motor (Polygon motor) problem

CA2Laser HSYNC problem

CB2Finisher exit motor


3/16

CB5Staple motor

CC3Processing motor

CC8Front aligning motor

CC9Upper tray elevator motor

CCALower tray elevator motor

CCBRear aligning motor

E01Jam

E02Fuser Jam

E03Jam at turn on

E08Duplex jam

E09Paper feed jam

E11Duplex feed jam

E12Bypass jam

E13Upper cassette jam

E142

ndcassette jams (PFU)

E15

3

rd

cassette jam (PFP upper)

E164

thcassette jam (PFP; 20/25)

E19LCF jam (20/25)

E31Cassette 2 jam


4/16

E32Cassette 3 or 4 jam

E33LCF jam (20/25)

E34Cassette 3 or 4 jam

E36LCF jam (20/25)

E41Front or side door open during copy cycle

E42Cassette 2 or 3 door open during copy cycle

E43

Duplex unit open during copy cycle

E45LCF open during copy cycle

E71ADF feed jam

E73ADF exit jam

E74ADF original reverse jam

EA1Finisher transport jam

EA2Finisher jam

EA3Jam at finisher at power on

EA4Finisher door open jam

EA5Stapler jam

EA6Finisher early arrival jam

EA7Finisher transport jam

F11


5/16

Scanner I/F problem

F12Write error downloading scanner problem

F13Download sector error of scanner unit program

F14Scan unit F-ROM error

F21PCON board memory error

F22PC interface board NVRAM error

F31Fax modem IC problem

F41Offset catch tray initial detect error

OF1Intermittent failure

OF2Netware problem

OF3Message without fault code

OF4

Network card PCL print error

OF5Network card status not printed

OF6User interface error

OF7Web page print error

OF8Fax problem

OF9Internet fax problem

OF10Stapler

OF11Scan document size sense problem


6/16

OF12Offset catch tray

OF13Separator tray

OF14Print cartridge (Drum/Dev unit)

OF15Toner detect problem

Toshiba Studio E-28, 35, 45 (DP-2800, 3500, 4500) and some other models are identicaltroubleshoot with CS.

C04Paper feed motor

C13Upper cassette

C14Lower cassette

C15PFP upper cassette

C16PFP lower cassette

C1ALCF end fence motor

C1B

LCF motor

C26Peak detect error, exposure lamp

C27, C28Scan home problem


C43Fuser problem after warm-up or fuser thermistor

C44Fuser problem

C45Side fuser thermistor bad

C47Power voltage problem


7/16

C48High IGBT temperature

C49IH circuit

C55Communication problem between copier and RADF

C57Communication problem between CPU and IPC


C71ADF feed motor

C73EEPROM initialization problem RADF

C74RADF exit reverse sensor problem

C81RADF fan

C82RADF sensor adjustment error

C83RADF original sensor adjustment error

C94Main CPU problem

CA1Laser motor (Polygon motor) problem

CA2Laser H-SYNC problem

CA3Laser secondary scan rough adjust error

CA5

Laser power adjust error

CA6Laser calibration error

CA9Laser image data transmit error from SYS board

CAALaser secondary fine adjust error


8/16

CABLaser secondary scan inter-page error

CACLaser primary scan dot adjust error

CABSecondary scan interpage compensation error

CB1Finisher feed motor

CB2Finisher exit motor

CB3Finisher lift motor

CB4

Finisher alignment motor

CB5Staple motor

CB6Stapler shift motor problem

CB7Finisher height sensor

CB8Backup RAM problem

CB9Saddle stitcher paper push plate motor

CBASaddle stitcher front stitcher motor

CBBSaddle stitcher rear stitcher motor

CBCSaddle stitcher alignment motor

CBDSaddle stitcher guide motor

CBESaddle stitcher folding motor

CBFSaddle stitcher paper positioning plate motor

CCO


9/16

Finisher sensor connector error

CC1Finisher micro switch

CC2Saddle stitcher to finisher communication problem

CC3Stack process motor problem

CC4Finisher swing motor

CC5Finisher horizontal registration motor

CC6Finisher punch motor

CC8Front jogger motor

CC9Upper stack tray lift motor

CCALower stack tray lift motor

CCBRear jogger motor

E01

Jam before fuser

E02Fuser jam

E03Jam at turn on

E09Hard drive error

E11Duplex jam

E12Bypass jamE131

stcassette jam

E142

ndcassette jam

E15


10/16

3rd

cassette jam

E164

thcassette jam

E19LCF jam

E20, E21Jams from 1

stcassette

E22Jams from 2

ndcassette

E30, E33PFP upper cassette jam

E34, E36PFP lower cassettes jams

E3C, E3D, E3E, E3FLCF jams

F07Communication error between SYS board and LGC board

F10Hard drive initialization error

F11Communication error between SYS board and SLG board

Toshiba StudioE-550, 650, E-800 equivalent machines Lanier 5555 (Studio E-550), Lanier 5556 and

Sharp AR651 (Studio E-650), Lanier 5580 and Sharp AR-810 (Studio E-800)

C04Paper feed motor

C11Duplex side guide

C12Duplex stopper guide problem

C131

stcassette

C142

ndcassette

C153

rdcassette

C164

thcassette


11/16

C17PFP lower cassette

C18LCF tray up problem

C1ATandem LCF end fence motor

C1CLCF tray up motor

C26Peak detect error, exposure lamp

C27, C28Scan home problem

C29Exposure lamp problem

C36Charge corona cleaning problem

C37Transfer belt cam motor

CD1Brush motor locked

CD2Toner auger motor locked

CD3Used toner motor

CD4Waste toner full


C43Fuser problem after warm-up or fuser thermistor

C44

Fuser problem

C45Side fuser thermistor bad

C46Fuser pressure roller thermistor bad

C47Power voltage problem


12/16

C48High IGBT temperature

C49IH circuit

C4AFuser web

CD5Web motor path error

C55Communication error between copier and RADF

C56Communication problem between CPU and PFC

C57

Communication problem between CPU and IPC


C59Communication problem between CPU and laser CPU

C72RADF registration sensor problem

C73EEPROM initialization problem in RADF

C74RADF exit reverse sensor problem

C82RADF sensor adjustment error

C83RADF original sensor adjustment error

C84RADF small original reverse sensor adjustment error

C85RADF lift tray motor

C86RADF large original exit sensor adjustment problem

C94Main CPU problem

CA1


13/16

Laser motor (Polygon motor) problem

CA2Laser H-SYNC problem

CA3Laser secondary scan rough adjust error

CA5Laser power adjust error

CA6Laser calibration error

CA9Laser image data transmit error from SYS board

CAALaser secondary fine adjust error

CABLaser secondary scan inter-page error

CACLaser primary scan dot adjust error

CABSecondary scan interpage compensation error

CB1Finisher feed motor

CB2

Finisher exit motor

CB3Finisher lift motor

CB4Finisher alignment motor

CB5Staple motor

CB6Stapler shift motor problem

CB7Finisher height sensor

CB8Backup RAM problem

CB9Saddle stitcher paper push plate motor


14/16


15/16

E20, E21Jams from 1

stcassette

E22, E24Jams from 2

ndcassette

E25Jams from LCF

E30 - E333

rdcassette jam

E34 - E384

thcassettes jams

CC6Finisher punch motor

CC7

Finisher punch unit backup RAM data

CCCFinisher to inserter communication problem

CCDFinisher inserter EEPROM problem

CCEFinisher inserter fan

CDOLaser initialize time out error

CEOLaser comparator problem

CE1Laser beam sensor detect error

CE2Laser sensor busy error

CE3Laser primary scan adjustment error

CE4Laser abnormal window comparator

E01Jam before fuser

E02Fuser jam

E03


16/16

Jam at turn on

E09Hard drive error

E3C, E3D, E3E, E3FTandem LCF jams

E41E47Cover open jam

E50E59, E5ADuplex jam

E71E77, E7B, E7F, E80E85Document feeder jam

EA1EA9, E9F, EAAEB3Finisher jams

EC - EC9, ECAECCInserter jam

EB5, EB6Jam in transport area

F07Communication error SYS board and LGC board

F10Hard drive format error

F11

Communication error between SYS board and SLG board

Toshiba Error Codes

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