Topic 7 UC and LM Relationship

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    ContentRelationship

    Unit of Competence and

    Learning Module

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    Technical - Vocational Education & Training

    Occupational Standard: Advanced Ambulance

    Service and Emergency

    Care Level IVUnit Title Manage and Supervise On-RoadOperationsUnit Code HLT AAE4 05 0611Unit

    Descriptor This unit covers the knowledge,skills and attitudes required on aday-to-day supervision of

    ambulance operations, excluding

    patient care.Elements Performance Criteria

    1.Oversee

    communi-

    cation

    1.1 Communication techniques

    and procedures are supervised

    to ensure that they are

    consistent with the regulations,

    service policy and procedures.

    1.2 Communication with controlcenter is supervised to ensure

    that it is established and

    maintained.

    1.3 Notification of receiving

    facility is supervised to ensure

    that national policies and

    procedures are adhered.2.Oversee

    vehicle

    and

    equipment

    preparatio

    n, cleaning

    and

    checking

    2.1 Vehicle and equipment is

    maintained in a clean and

    serviceable condition according

    to legal/industrial requirements

    and service policy and

    procedures.

    2.2 Vehicle operating stock ismaintained to the acceptable

    minimum and maximum levels.

    3.Supervise

    LEARNING MODULE 1 Logo of TVETProvider

    TVET-PROGRAMME TITLE:Advanced Ambulance Service

    and Emergency Care Level

    IVMODULE TITLE: Managing and Supervising On-RoadOperations

    MODULE CODE: HLT AAE4 M05 1111NOMINAL DURATION: 80 Hours

    MODULE DESCRIPTION:

    This module aims to provide the learners with the

    knowledge, skills and right attitudes needed tosupervise the day-to-day ambulance operations,

    excluding patient care.

    LEARNING OUTCOMES:

    At the end of the module the learner will be able to:

    LO1 oversee communication

    LO2 oversee vehicle and equipment preparation,

    cleaning and checkingLO3 supervise transportation of patients

    LO4 oversee scene managementMODULE CONTENTS:

    Introduction to the Module

    LO1 Oversee communication

    1. Communication Techniques and Procedures in Ambulance Service

    2. Control Center Communication

    2.1 Officer and Personnel

    2.2 Communication Equipment2.3 Information Management and Reporting

    3. Receiving Facility Communication and Coordination

    3.1 Officer and Personnel

    3.2 Procedures and Protocols

    4 Organization Service Policies, Regulations and Procedures

    5. Communication Management/Supervision Procedures and Techniques

    LO2 .................................................................

    2.1. .................................................................

    LEARNING METHODS:

    Lecture-discussion

    Demonstration / Role-playASSESSMENT METHODS:

    Written Test / Oral Questioning / Interview Demonstration / Observation with oral questioningASSESSMENT CRITERIA:

    LO1 Oversee communication

    Communication techniques and procedures are supervised to ensure that they areconsistent with the regulations, service policy and procedures.

    Unit of Competence Learning Module

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    Technical - Vocational Education & Training

    Occupational Standard: Advanced Ambulance

    Service and Emergency

    Care Level IVUnit Title Manage and Supervise On-RoadOperationsUnit Code HLT AAE4 05 0611Unit

    Descriptor This unit covers the knowledge,skills and attitudes required ona day-to-day supervision of

    ambulance operations,

    excluding patient care.Elements Performance Criteria

    1.Oversee

    communi-

    cation

    1.1 Communication techniques

    and procedures are

    supervised to ensure that

    they are consistent with the

    regulations, service policy

    and procedures.

    1.2 Communication with control

    center is supervised to

    ensure that it is established

    and maintained.

    1.3 Notification of receiving

    facility is supervised to

    ensure that national policies

    and procedures are adhered.

    2.Oversee

    vehicle and

    equipment

    preparation

    cleaning

    and

    checking

    2.1 Vehicle and equipment is

    maintained in a clean and

    serviceable condition

    according to legal/industrial

    requirements and service

    policy and procedures.

    2.2 Vehicle operating stock is

    maintained to the acceptable

    minimum and maximum level.

    3.Supervise..

    LEARNING MODULE 1 Logo of TVETProvider

    TVET-PROGRAMME TITLE: Advanced Ambulance Service and Emergency

    Care Level IVMODULE TITLE: Managing and Supervising On-Road OperationsMODULE CODE: HLT AAE4 M05 1111NOMINAL DURATION: 80 Hours

    MODULE DESCRIPTION:

    This module aims to provide the learners with the knowledge, skills and right

    attitudes needed to supervise the day-to-day ambulance operations, excluding

    patient care.

    LEARNING OUTCOMES:

    At the end of the module the learner will be able to:

    LO1 oversee communication

    LO2 oversee vehicle and equipment preparation, cleaning and checkingLO3 supervise transportation of patients

    LO4 oversee scene management

    MODULE CONTENTS:

    Introduction to the Module

    LO1 Oversee communication

    1. Communication Techniques and Procedures in

    Ambulance Service

    2. Control Center Communication

    2.1 Officer and Personnel

    2.2 Communication Equipment

    2.3 Information Management and Reporting

    3. Receiving Facility Communication and

    Coordination

    3.1 Officer and Personnel3.2 Procedures and Protocols

    4.Organization Service Policies and Government

    Regulations and Directives

    5. Communication Management/Supervision

    Procedures and Techniques

    LO2 .................................................................

    2.1. .................................................................LEARNING METHODS: Lecture-discussion Demonstration / Role-playASSESSMENT METHODS: Written Test / Oral Questioning / Interview Demonstration / Observation with oral questioning

    Unit of Competence Learning Module

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    Technical - Vocational Education & Training

    Occupational Standard: Advanced Ambulance Service and Emergency CareLevel IV

    Unit Title Manage and Supervise On-Road OperationsUnit Code HLT AAE4 05 0611Unit Descriptor This unit covers the knowledge, skills and attitudes required

    on a day-to-day supervision of ambulance operations,excluding patient care.

    Elements Performance Criteria1. Oversee

    communication 1.1 Communication techniques and procedures aresupervised to ensure that they are consistent with theregulations, service policy and procedures.

    1.2 Communication with control center is supervised to

    ensure that it is established and maintained.

    1.3 Notification of receiving facility is supervised to ensurethat national policies and procedures are adhered to.

    2. Oversee vehicle

    and equipment

    preparation,

    cleaning and

    checking

    2.1 Vehicle and equipment is maintained in a clean and

    serviceable condition according to legal/industrial

    requirements and service policy and procedures.

    2.2 Vehicle operating stock is maintained to the acceptable

    minimum and maximum levels.3. Supervise

    Variable RangeLegal

    requirements May include: Ambulance Acts and

    regulations

    All lawful standing orders,

    policies and proceduresissued by Ambulance Services

    are pertaining to the driving

    and operation of Service

    vehiclesCommuni-

    cation

    equipmentMay include:

    Service radio equipment

    Equipment of other services

    Viable alternatives which

    support effective

    communicationEvidence GuideCritical Aspects of

    Competence

    Demonstrates skills and knowledge on:

    supervision of ambulance operations including

    communications

    transporting and handling of patients in a variety of

    situationsUnderpinning

    Knowledge and

    Attitudes

    Demonstrates knowledge of:Relevant regulations, service policies and procedures

    Standards of cleanliness and serviceability of vehicles that

    are required by law and service policiesRoad rules and laws applying to emergency vehicles

    Patient care and restraint during transportation

    Methods of loading and unloading patients under life-

    threatening conditionsIndustrial guidelines governing the removal of patients from

    the scene of the incidentSupervisory methods and techniques

    LEARNING MODULE 1 Logo of TVETProvider

    TVET-PROGRAMME TITLE:Advanced Ambulance Service and Emergency Care

    Level IVMODULE TITLE: Managing and Supervising On-Road OperationsMODULE CODE: HLT AAE4 M05 1111NOMINAL DURATION: 80 Hours

    MODULE DESCRIPTION:

    This module aims to provide the learners with the knowledge, skills and right

    attitudes needed to supervise the day-to-day ambulance operations, excluding

    patient care.LEARNING OUTCOMES:

    At the end of the module the learner will be able to:

    LO1 oversee communication

    LO2 oversee vehicle and equipment preparation, cleaning and checkingLO3 supervise transportation of patients

    LO4 oversee scene managementMODULE CONTENTS:

    Introduction to the Module

    LO1 Oversee communication

    1. Communication Techniques and Procedures in

    Ambulance Service

    2. Control Center Communication

    2.1 Officer and Personnel

    2.2 Communication Equipment

    2.3 Information Management and Reporting

    3. Receiving Facility Communication and

    Coordination

    3.1 Officer and Personnel3.2 Procedures and Protocols

    4. Organization Service Policies and Government

    Regulations and Directives

    5. Communication Management/Supervision

    Procedures and Techniques

    LO2 .................................................................

    2.1. .................................................................LEARNING METHODS:

    Lecture-discussion Demonstration / Role-play

    Unit of Competence Learning Module

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    Technical - Vocational Education & Training

    Evidence GuideCritical

    Aspects of

    Competence

    Demonstrates skills and knowledge on:

    supervision of ambulance operations

    including communications

    transporting and handling of patientsin a variety of situations

    Underpinning

    Knowledge

    and Attitudes

    Demonstrates knowledge of:

    Relevant regulations, service policies

    and procedures

    Standards of cleanliness and

    serviceability of vehicles that are

    required by law and service policies

    Road rules and laws applying to

    emergency vehicles Patient care and restraint during

    transportation

    Methods of loading and unloading

    patients under life-threatening

    conditions

    Industrial guidelines governing the

    removal of patients from the scene of

    the incident

    Supervisory methods and techniquesUnderpinning

    Skills

    Demonstrates skills on:

    use of communications equipment

    and systems

    oral and written communication

    required to fulfill job roles

    interpersonal skills

    apply problem solving techniques

    ability to assess and evaluate

    available resources, analyze

    information and make decisions that

    ensure the effective supervision of

    on-road operationsResource

    Implications Access to appropriate workplacewhere assessment can be conductedor simulation of realistic workplace

    setting and to equipment/resources for

    assessment

    Method of

    Assessment

    Competence may be assessed through:

    Interview/ Written Test

    Demonstration/ Observation with Oral

    Questioning

    MODULE CONTENTS:

    Introduction to the Module

    LO1 Oversee communication

    1. Communication Techniques and Procedures inAmbulance Service

    2. Control Center Communication

    2.1 Officer and Personnel

    2.2 Communication Equipment

    2.3 Information Management and Reporting

    3. Receiving Facility Communication and

    Coordination

    3.1 Officer and Personnel

    3.2 Procedures and Protocols

    4.Organization Service Policies and Government

    Regulations and Directives

    5.Communication Management/Supervision

    Procedures and TechniquesLO2 .................................................................

    2.1. .................................................................

    LEARNING METHODS:

    Lecture-discussion

    Demonstration / Role-playASSESSMENT METHODS:

    Written Test / Oral Questioning / InterviewDemonstration / Observation with oral questioningASSESSMENT CRITERIA:

    LO1 Oversee communication

    Communication techniques and procedures are supervised to ensure that they areconsistent with the regulations, service policy and procedures.

    Communication with control center is supervised to ensure that it is established andmaintained.

    Notification of receiving facility is supervised to ensure that national policies andprocedures are adhered to

    LO2 .

    Unit of Competence Learning Module

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    Technical - Vocational Education & Training

    Occupational Standard: Advanced Ambulance

    Service and Emergency

    Care Level IVUnit Title

    Manage and Supervise On-Road

    OperationsUnit Code HLT AAE4 05 0611Unit

    Descriptor This unit covers the knowledge,skills and attitudes required ona day-to-day supervision of

    ambulance operations,

    excluding patient care.Elements Performance Criteria

    1.Oversee

    communi-

    cation

    1.1 Communication techniques

    and procedures are

    supervised to ensure that

    they are consistent with the

    regulations, service policy

    and procedures.

    1.2 Communication with control

    center is supervised to

    ensure that it is established

    and maintained.

    1.3 Notification of receiving

    facility is supervised to

    ensure that national policies

    and procedures are adhered.

    2.Oversee

    vehicle and

    equipment

    preparation

    cleaning

    and

    checking

    2.1 Vehicle and equipment is

    maintained in a clean and

    serviceable condition

    according to legal/industrial

    requirements and service

    policy and procedures.

    2.2 Vehicle operating stock is

    maintained to the acceptable

    minimum and maximum level.

    3.Supervise..

    Unit of Competence Learning Module

    ASSESSMENT METHODS:

    Written Test / Oral Questioning / Interview

    Demonstration / Observation with oral questioningASSESSMENT CRITERIA:

    LO1 Oversee communication

    Communication techniques and proceduresare supervised to ensure that they are

    consistent with the regulations, service policy

    and procedures.

    Communication with control center issupervised to ensure that it is established and

    maintained.

    Notification of receiving facility is supervisedto ensure that national policies and

    procedures are adhered.

    LO2 Oversee vehicle and equipment

    ..

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    Technical - Vocational Education & Training

    Occupational Standard: Advanced Ambulance Service and Emergency CareLevel IV

    Unit Title Manage and Supervise On-Road OperationsUnit Code HLT AAE4 05 0611Unit Descriptor This unit covers the knowledge, skills and attitudes required

    on a day-to-day supervision of ambulance operations,excluding patient care.

    Elements Performance Criteria1. Oversee

    communication 1.1 Communication techniques and procedures aresupervised to ensure that they are consistent with theregulations, service policy and procedures.

    1.2 Communication with control center is supervised to

    ensure that it is established and maintained.

    1.3 Notification of receiving facility is supervised to ensure

    that national policies and procedures are adhered to.2. Oversee vehicle

    and equipment

    preparation,

    cleaning andchecking

    2.1 Vehicle and equipment is maintained in a clean and

    serviceable condition according to legal/industrial

    requirements and service policy and procedures.

    2.2 Vehicle operating stock is maintained to the acceptableminimum and maximum levels.3. Supervise

    Variable RangeLegal

    requirements May include: Ambulance Acts and regulations All lawful standing orders, policies and procedures

    issued by Ambulance Services are pertaining to thedriving and operation of Service vehicles

    Communicationequipment May include: Service radio equipment

    Equipment of other services

    Viable alternatives which support effectivecommunication

    Evidence GuideCritical Aspects

    of Competence

    Demonstrates skills and knowledge on:

    supervision of ambulance operations including

    communicationstransporting and handling of patients in a variety of situations

    Underpinning

    Knowledge and

    Attitudes

    Demonstrates knowledge of:

    Relevant regulations, service policies and proceduresStandards of cleanliness and serviceability of vehicles that

    are required by law and service policies

    Road rules and laws applying to emergency vehicles

    Patient care and restraint during transportation

    Methods of loading and unloading patients under life-threatening conditions

    Industrial guidelines governing the removal of patients from

    the scene of the incidentSupervisory methods and techniques

    Underpinning

    Skills

    Demonstrates skills on:

    use of communications equipment and systems

    oral and written communication required to fulfill job

    roles interpersonal skills apply problem solving techniques ability to assess and evaluate available resources,

    analyze information and make decisions that ensure

    the effective supervision of on-road operationsResource

    Implications Access to appropriate workplace where assessment can beconducted or simulation of realistic workplace setting and toequipment/resources for assessment

    Method ofAssessment

    Competence may be assessed through:

    Interview/ Written TestDemonstration/ Observation with Oral Questioning

    Context of

    Assessment Competence may be assessed in the workplace or in asimulated workplace setting

    LEARNING MODULE 1 Logo of TVETProvider

    TVET-PROGRAMME TITLE:Advanced Ambulance Service and Emergency Care

    Level IVMODULE TITLE: Managing and Supervising On-Road OperationsMODULE CODE: HLT AAE4 M05 1111NOMINAL DURATION: 80 Hours

    MODULE DESCRIPTION:

    This module aims to provide the learners with the knowledge, skills and right

    attitudes needed to supervise the day-to-day ambulance operations, excluding

    patient care.LEARNING OUTCOMES:

    At the end of the module the learner will be able to:

    LO1 oversee communication

    LO2 oversee vehicle and equipment preparation, cleaning and checkingLO3 supervise transportation of patients

    LO4 oversee scene managementMODULE CONTENTS:

    Introduction to the Module

    LO1 Oversee communication

    1. Communication Techniques and Procedures in Ambulance Service

    2. Control Center Communication

    2.1 Officer and Personnel

    2.2 Communication Equipment

    2.3 Information Management and Reporting

    3. Receiving Facility Communication and Coordination

    3.1 Officer and Personnel

    3.2 Procedures and Protocols

    4.Organization Service Policies and Government Regulations and

    Procedures

    5. Communication Management/Supervision Procedures and

    Techniques

    LO2 .................................................................2.1. .................................................................

    LEARNING METHODS: Lecture-discussion Demonstration / Role-playASSESSMENT METHODS: Written Test / Oral Questioning / Interview Demonstration / Observation with oral questioningASSESSMENT CRITERIA:

    LO1 Oversee communication

    Communication techniques and procedures are supervised to ensure that theyare consistent with the regulations, service policy and procedures.

    Communication with control center is supervised to ensure that it is established

    and maintained. Notification of receiving facility is supervised to ensure that national policies

    and procedures are adhered toLO2 .