People and Organization

Topic 14: Human Resource Policies and Practice

Prepared by : Haziqah binti Mohamad KamarulzamanHNDBM 11/02/Group 1

What problems, if any, can you see developing as

a result of using 360-degree evaluations?

What is 360-degree evaluations?

• 360-Degree evaluations is a system or process in which employees receive confidential, nameless feedback from

the people who work around them.

• Managers and leaders within organizations use 360 feedback surveys to get a better understanding of their strengths and weaknesses.

• The 360 feedback system automatically tabulates the results and presents them in a format that helps the feedback recipient create a development plan.

• 360 Feedback can also be a useful development tool for people who are not in a management role.

FUNCTIONS OF 360-DEGREE EVALUATIONS

PROBLEMS OF USING 360-DEGREE EVALUATIONS

Insufficient Information: Since 360 degree feedback processes are currently usually nameless, people receiving feedback have no option if they want to further understand the feedback.

Problems of using 360-degree Evaluations

Rater Inexperience and Ineffectiveness: people receiving feedback and people providing feedback, there are numerous ways raters go wrong.

Design Process Downfalls: the achievement of 360 degree feedback should follow effective change management guidelines.

Problems of using 360-degree Evaluations

Exceptional Expectations for the Process: 360 degree feedback is not the same as a performance management system. It is merely a part of the feedback and development that a performance management system offers within an organization.

Problems of using 360-degree Evaluations

Paperwork/Computer Data Entry Overload: Traditional evaluations required two people and one form. Multi-rater feedback ups the sheer number of people participating in the process and the consequent organization time invested.

Failure to Connect the Process: For a 360 feedback process to work, it must be connected with the overall strategic aims of your organization