Emerging Tier 2 locations For BPO F&A Services - India

July 2013

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1 Overall Rating

2 Cost Vs. Talent

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Installed Talent – F&A (Available in Full Report)

4 Fresh Talent – F&A (Available in Full Report)

Topics Covered in the report

5 Salary Cost (Available in Full Report)

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6 Companies Present in Tier-II Cities (Available in Full Report)

7 Local Assessment Framework (Available in Full Report)

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Overall Ratings - Summary Chandigarh and Ahmedabad are the top two optimal locations for setting up F&A operations

Cities City Suitability Score

Talent, Cost and Presence of Captive Center Score

Infrastructure Score

Overall Score Overall Ranking

Chandigarh 8.1 6.9 8.5 7.5 1

Ahmedabad 7.8 6.3 7.2 6.8 2

Jaipur 7.1 6.3 7.1 6.6 3

Coimbatore 5.7 5.1 6.7 5.7 4

Vadodara 4.6 3.8 4.9 4.6 5

Ranking* of Indian Tier II Cities

• Chandigarh is the most viable location for doing business due to the low cost for setting up business and ability to attract talent from near by cities & key neighboring states of J&K, Haryana, Himachal, Punjab.

• Adjacent cities to Chandigarh : Panchkula, Zirakpur & Mohali have been developed on Chandigarh model making the city an attractive destination for talent

• Total people median cost is highest in Ahmedabad at USD 21,300 per annum with a difference of 12.6% compared to low cost Coimbatore

Source : Talent Neuron research and Analysis

Ranking based on Talent Neuron Location Assessment Index. The index tracks parameters such as Talent, Cost, Presence of Captive centers, Infrastructure and other city suitability parameters (labor, aspects, risk, tax rates etc.)

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Cost vs. Talent Ahmedabad has definite edge over other cities in terms of available installed F&A Talent; while Chandigarh and Coimbatore are cost effective locations

Source : Talent Neuron Cost Modeler

Y Axis: Salary Cost Per FTE in USD

12,500

13,000

13,500

14,000

14,500

15,000

15,500

0 1000 2000 3000 4000 5000 6000 7000 8000

Ahmedabad

Jaipur

Vadodara

Chandigarh Coimbatore

X- Axis: Installed F&A Talent

Note: Salary Cost excludes benefits, bonus, infrastructure and other overhead costs

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* Details not disclosed by the company Source: Talent Neuron Research and Analysis

520+ Cities ~12,000 Unique Data

Points Per City

9 Domains & 400+ Skills

~7,500 Companies & 22 Million Profiles

Module 1: Talent Intelligence Module 2: Talent Analytics

• Location Profiles • Talent Pool (Installed and Fresh) • Salary and Cost • University • Peer Companies • Monitor • Role Views • Job Engine • Top Brains • Public People Profiles

• HR Data Consolidation • Peer Benchmarking • Decision Support Analytics • Workforce Planning • Skill Circles • Hypotheses Validation

Talent Neuron Talent Neuron has two module Talent Intelligence and Talent Analytics. Our data spectrum covers

520+ cities, 9 Domains and 400+ skill sets

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Talent Neuron, gathers data from multiple sources

Data Mining from Connectors

Job Sites

Company Career Sites

Social Media/ Public Profiles

Patent Databases

Community Sites

Technology Contributor List

Universities

Publication/ Journal

Databases

Survey Data from Companies

Data from Govt./ Industry Bodies

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Data on City level suitability & Ecosystem

Correlated data on Talent,

Cost, Peer companies

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