Top 3 Challenges in Tax and Revenue Collection
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Transcript of Top 3 Challenges in Tax and Revenue Collection
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Top 3 Challenges in Tax and Revenue
Collection in the digital economy
…an invenio business solutions presentation
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“The budget should be balanced, the treasury should be refilled, public debt should be
reduced, the arrogance of officialdom should be tempered and controlled”…
Marcus Tullius Cicero (106 - 43 B.C.) Roman Statesman & Philosopher
The challenges of centuries past…still exist today!
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…but there’s some NEW challenges
(and opportunities)that arise in today’s digital world.
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…so let’s take a closer look at how
3 specific NEW challenges can be addressed by modern day government.
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1 EASIER taxpayer-friendly processes
…so let’s take a closer look at how
3 specific NEW challenges can be addressed by modern day government.
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1
2 REDUCED internal costs
EASIER taxpayer-friendly processes
…so let’s take a closer look at how
3 specific NEW challenges can be addressed by modern day government.
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1 EASIER taxpayer-friendly processes
2 REDUCED internal costs
3 IMPROVEDcollections and compliance
…so let’s take a closer look at how
3 specific NEW challenges can be addressed by modern day government.
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OK, SO LET’S GET STARTED…
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“How do we make things
EASIER for our taxpayers?”
1
Top 3 Challenges in Tax and Revenue
Collection in the digital economy
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SIMPLIFYReduce the administrative burden on taxpayers and intermediaries through greater use of electronic services.
EASIER… Taxpayer friendly processes 1
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IMPROVEDeal with customer enquiries more efficiently and promptly across a number of channels (in-person, telephone, online).
1 EASIER… Taxpayer friendly processes
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ENGAGEImprove taxpayer services through the proactive management of taxpayer or constituent relationships.
1 EASIER… Taxpayer friendly processes
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EXTENDDigital services facilitate 24/7 self-serve opportunities.
1 EASIER… Taxpayer friendly processes
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“How do we REDUCEour internal costs?”
Tax and Revenue Collection Challengesin the digital economy.
2
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IMPROVERationalise, decommission and upgrade for better system efficiencies and technology infrastructure.
REDUCE… internal collection and admin costs
2
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EQUIPIssue staff with the right tools and information that helps them do their job more efficiently and effectively.
REDUCE… internal collection and admin costs
2
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AUTOMATEStreamline, improve and automate processes wherever possible.
REDUCE… internal collection and admin costs
2
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REDUCEMinimise your carbon footprint by reducing consumable costs through digitisation.
REDUCE… internal collection and admin costs
2
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“How do we IMPROVEcollections and compliance?”
Top 3 Challenges in Tax and Revenue
Collection in the digital economy
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SELF-SERVEPromote voluntary compliance and convenience through easy to use “always-on” self-serve mechanisms.
IMPROVE… revenue collection and compliance
3
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ACTUncover, track, analyse and address non-compliance quickly and effectively.
IMPROVE… revenue collection and compliance
3
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IMPROVEClose the gap between taxes owed and taxes collected.
IMPROVE… revenue collection and compliance
3
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TAILORLeverage tax and taxpayer data through analytics and research to improve compliance measures and better customise taxpayer services.
IMPROVE… revenue collection and compliance
3
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INVENIO can help.
ENHANCE?
IMPROVE?
REDUCE?…SAP Tax and Revenue Management specialists
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INDUSTRY EXPERTISEWe are an SAP Gold Channel Partner with extensive tax and revenue management expertise for Central Governments.
ENHANCE, REDUCE, IMPROVE…we can help you find the answers
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INNOVATIVE SOLUTIONSWe deliver innovative solutions that help you increase voluntary compliance and improve collections.
ENHANCE, REDUCE, IMPROVE…we can help you find the answers
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COST-EFFECTIVE SERVICESWe offer transparent pricing across ALL our service engagements.
ENHANCE, REDUCE, IMPROVE…we can help you find the answers
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..BUILT ON GLOBAL BEST-PRACTICEOur experience is built, adapted and fine-tuned throughout the course of many implementation projects.
ENHANCE, REDUCE, IMPROVE…we can help you find the answers
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…an invenio business solutions presentation
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