Top 10 Use Cases of Alfresco
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Transcript of Top 10 Use Cases of Alfresco
Top 10 Use Cases of Alfresco to Enhance your IT Ecosystem
April 4, 2013
Joe TongPartner Marketing - Alfresco
Harish RamachandranVP – Global Presales & Co-Founder CIGNEX Datamatics
CIGNEX Datamatics Confidential www.cignex.com
Alfresco Overview
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CIGNEX Datamatics Confidential www.cignex.com
Alfresco - Overview
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Alfresco is now the largest open source content management company in the world
Founded in 2005, with offices in London & Atlanta
Over 3 million community downloads
250+ global channel partners
2,500 customers in 55 countries, including…
CIGNEX Datamatics Confidential www.cignex.com
Alfresco - Overview
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The Alfresco Platform
Document ManagementCapture, share & retain corporate content, including
documents, video, images & graphics files
Records ManagementEnsure governance, compliance and retention of
company or government records
Web Content ServicesAuthor, collaborate & publish to Drupal, Liferay,
JBoss Portal or your custom web app
Enterprise CollaborationCreate, share, collaborate, iterate & discuss content.
Then publish to social channels.
Open Source PlatformBuild content-rich apps and websites using RESTful
APIs or Java & open standards like CMIS & JSR 168
CIGNEX Datamatics Confidential www.cignex.com
Use Case #1
Travel & Hospitality – Hospitality Portals for 7 Hotel Brands
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CIGNEX Datamatics Confidential www.cignex.com
Hospitality Portals for 7 Hotel Brands
• Challenges Faced– Improve Revenue Per Available Room (RevPAR)
– Emotional connection with guests
– Lead time for making offers to customers/channel partners
• Solution Highlights– Integration with Document Management & Web Content
Management
– Content repository, search & access
– Flexible architecture, data security, multi-lingual & multi-currency support
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CIGNEX Datamatics Confidential www.cignex.com
Use Case #2
Gaming Company – WCM & DAM Solution
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CIGNEX Datamatics Confidential www.cignex.com
Gaming Company – WCM & DAM Solution
• Challenges Faced– No single data source for effective marketing and up-selling programs,
– Duplication of the games assets on various sites high infrastructure costs for hosting them
– Time consuming process for content approval, ratings and legal check
– Maintaining security and stability of digital asset fleet
• Solution Highlights– Rich CMS with ease of integration to external applications
– Unified Consumer Database (UCD) for various targeted marketing campaigns
– Legal Risk elimination and content filtering based on user’s age
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Use Case #3
Confectionary Company – Sales & Marketing Portal
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CIGNEX Datamatics Confidential www.cignex.com
Confectionary Company – Sales & Marketing Portal
• Challenges Faced– Clients’ R&D department used SAP RPM which lacked collaborative
features
– Absence of workflow functionalities
– Difficulty in managing access rights
– Decentralized content leading to higher maintenance and overheads
• Solution Highlights– Integrated collaborative research portal
– Custom slide viewer
– Easy document & metadata search
– Workflow, access rights, content & page management
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CIGNEX Datamatics Confidential www.cignex.com
Use Case #4
Online University – Learning Management System
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CIGNEX Datamatics Confidential www.cignex.com
Online University – Learning Management System
• Challenges Faced– Disparate content platforms across business units
• Lost opportunity of content reusability• High maintenance cost due to proprietary and home grown systems• Convert disparate formats to the PDF, Doc etc.
– Interoperability with rich user interface
• Solution Highlights– Specialized content and content transformation workflow with rules
and actions
– Automatic version control, Inline preview, Live page editing & scheduling
– SEO, Multi-tier search
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CIGNEX Datamatics Confidential www.cignex.com
Use Case #5
Insurance Sector - Knowledge Management Portal
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Insurance Sector - Knowledge Management Portal
• Challenges Faced– No centralized application for managing business documents internally
leading to challenges like• Low productivity• High manual operations • Low security and high vulnerability during processing
• Solution Highlights– Integrated collaborative Knowledge Management Portal by integrating
Alfresco• Document Approval Workflow
– Document tagging with Advanced search– Drag n drop – Browser plugin to upload content from web
• User Permission, Security & Administration– LDAP authentication– External users registration workflow
CIGNEX Datamatics Confidential www.cignex.com
Use Case #6
County Portal for Citizens
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CIGNEX Datamatics Confidential www.cignex.com
County Portal for Citizens
• Challenges Faced– High cost of license (AMC) and maintenance of the portal
– Upgrades were time consuming and complex• Low efficiency• Poor speed of rolling out changes / information to citizens
• Solution Highlights– Custom migration tool automating 98%+ of content / data migration
– Integration with external systems including SAP, Filenet, Elavon Payment gateway and Recware
– Single Sign On (SSO) and in-line editing of Alfresco web content from portal interface
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CIGNEX Datamatics Confidential www.cignex.com
Use Case #7
Semiconductor Company – WCM/CMS Portal
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Semiconductor Company – WCM/CMS Portal
• Challenges Faced– Absence of a workflow functionality
– Multisite data centers causing high cost structure
– Content publish transmission was manually and time comsuming
• Solution Highlights– Integrating legacy systems with the Alfresco CMS
– Roll out new CMS features such as:• Import/Export metadata in spreadsheet• Akamai cache purge in deployment• Advance search for WCM
– Migration of all the applications and data, on an as-is basis from Documentum to Alfresco WCM by using our Migration Toolkit
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CIGNEX Datamatics Confidential www.cignex.com
Use Case #8
Healthcare Company – Staffing Workflow Solution
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CIGNEX Datamatics Confidential www.cignex.com
Healthcare Company – Staffing Workflow Solution
• Challenges Faced– Poor operational efficiency & productivity due to semi-automated
system• Ineffective cross checking of credentials or miscommunication among
various team members / users
– Expensive – high cost of license and maintenance
• Solution Highlights– Smooth migration from proprietary DM (Imscan) to Alfresco ECM with
increased functionalities
– Integration with – 3rd party App (ViewOne Pro) / RightFax for fax data
– Improved Security – SSO through LDAP authentication / Access rights control
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CIGNEX Datamatics Confidential www.cignex.com
Use Case #9
Auto Parts Company – Contract Management Solution
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CIGNEX Datamatics Confidential www.cignex.com
Alfresco based Contract Management Solution
• Challenges Faced– No centralized application/solution for managing business agreements
leading to challenges such as• Low productivity• High manual operations• Low security
• Solution Highlights– Contract Approval Workflow
• Contract drafting, Advanced search• Drag n drop contract creation and Bulk upload for legacy contract
– User Permission, Security & Administration• LDAP authentication for internal users and Secure login for external users• Role based login statistics• Multi-level security for contract approval
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CIGNEX Datamatics Confidential www.cignex.com
Use Case #10
Medical Company – Drupal & Alfresco WCM Solution
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CIGNEX Datamatics Confidential www.cignex.com
• Challenges Faced– Site performance while data sync & import
– Content mapping among the different domains
• Solution Highlights– Integration with Document Management & Web Content Management
– Content repository, search & access
– Flexible architecture, data security, multi domain -central admin support
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Medical Company – Drupal & Alfresco WCM Solution